CarolinaConnect Internet Reviews

Rudest supervisor is Christy. We were told we had to use our previous equipment at our new address in the same zip code but only a soft start was needed because the previous owners of that residence, but Customer service and Christy said no. Said we must talk with Tech support. They said no. So, we'd have to schedule a date and wait hours for someone to show. Meanwhile I work from home and need the Internet to work. Christy then says IT can do it tomorrow at 8AM, but I have a 9 AM meeting I must make. She won't give us IT's number to arrange a better time, so we say we will have to look at other options. She then calls back wanting to cancel our current service now. Can you believe how rude and petty this woman is. We can't have another appointment for a soft start or new equipment installed at the new residence, so I can at least continue working in the meantime. If you treat all your customers this way. You deserve no customers.

not as good as 1 year ago. Has slowed down a bunch. Thinking about changing service

Carolina Connect has been a reliable internet provider in South Carolina. The direct fiber connection provides symmetrical speeds that are fast and low latency allowing you to get things done in near realtime. The provider also lets you pay for speeds based on your budget which is nice for those who don't have a lot of money and only need Internet for basic communication and tasks. For those who are looking for a competitive edge whether that be in gaming, business, or simply wanting the best, you can pay for the most expensive package and get some of the best internet speeds in the world. With unlimited data, it allows you to conduct business without limits and bing watch the latest TV hits.

Carolina connect was very easy to setup. We have had minimal to no issues with their service since installation. We have 3-4 smart TV's, 4 cell phones, a tablet, a desktop PC, a PS5 and more running on that one Internet and there's no lag. I believe we're on the smallest package available. Definitely great!

My Internet provider works through my local electric co-op. There wasn't much interest in my neighborhood for highspeed fiber Internet, but I pushed for it and as a result was the first house connected. I couldn't be happier with the service or the speed or the look on my neighbors faces when I told them my connection is ten times faster than theirs at a quarter of the price.