Hawaiian Telcom vs. Smithville

Whether you’re researching Hawaiian Telcom vs. Smithville internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Hawaiian Telcom and Smithville compete directly in approximately 0.00% of their service areas, with Hawaiian Telcom covering 1,351,853 people nationwide and Smithville serving 103,227. Hawaiian Telcom primarily delivers internet through a fiber connection; Smithville specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of Hawaiian Telcom and Smithville's availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

Hawaiian Telcom vs. Smithville | Pros & Cons

Hawaiian Telcom vs. Smithville | Availability

Hawaiian Telcom and Smithville have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Hawaiian Telcom Available | Smithville Available | No Coverage

Hawaiian Telcom currently offers internet service in 155 cities and 4 counties across 1 state, reaching approximately 1,351,853 residents. Their service area includes major markets like Honolulu, HI; Waipahu, HI; and Ewa Beach, HI. By comparison, Smithville serves 103,227 residents in 109 cities and 21 counties in 3 states, with a presence in population centers such as Bloomington, IN; Jasper, IN; and Ellettsville, IN.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about Hawaiian Telcom and Smithville at your location, use our address search tool:

Hawaiian Telcom vs. Smithville | Speeds & Technology

Hawaiian Telcom and Smithville utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, Hawaiian Telcom primarily delivers internet through fiber, available to 92.4% of their customers. They also offer DSL to 82.9% of their coverage area. Smithville relies on fiber technology, which comprises 80.6% of their network, with DSL available in 24.9% of their service locations.

In terms of potential speeds across the country, Hawaiian Telcom offers higher overall speeds, with speeds for most covered areas averaging 2,605 Mbps compared to Smithville's average speed of 807 Mbps. When examining their overlapping service areas, Hawaiian Telcom delivers faster speeds in 0.00% of locations where both providers operate, similar speeds in 0.00%, and slower speeds in 0.00%.

The availability of each provider's fastest technology varies significantly by location. Hawaiian Telcom's premium Fiber service reaches 92.4% of their coverage area. Meanwhile, Smithville's top-tier Fiber is available to 80.6% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Hawaiian Telcom vs. Smithville | Plans & Pricing

Below are the current internet plans and pricing details for Hawaiian Telcom, sourced directly from FCC-mandated machine-readable broadband labels to ensure transparency and accuracy. Unfortunately, Smithville has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

We've included the available Hawaiian Telcom plan details below to help you understand their offerings while we await Smithville's compliance with federal transparency requirements.

Hawaiian Telcom Plans

Smithville Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Hawaiian Telcom vs. Smithville | Customer Ratings & Reviews

Compare how real customers rate Hawaiian Telcom and Smithville based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Hawaiian Telcom earns an overall rating of 4.00 / 5 stars from 17 customer reviews, while Smithville maintains a 3.60 / 5 rating from 5 reviews. Hawaiian Telcom outperforms Smithville by 0.40 points in overall satisfaction. Hawaiian Telcom's best-rated service is their fiber offering at 4.00 / 5 stars, compared to Smithville's highest-rated service, fiber, at 4.00 / 5 stars.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Hawaiian Telcom vs. Smithville | Top Cities

Hawaiian Telcom serves 155 cities while Smithville is available in 109 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.