3 Best Internet Providers in Honolulu, HI

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Honolulu, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Honolulu ratings may vary and are shown below.

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3. Honolulu, HI Internet Service Providers

Who is the Best Internet Provider in Honolulu, HI?

The chart and table below show average customer ratings from customers in Honolulu, Hawaii, and customers throughout the country.

Top Rated Internet Providers in Honolulu

Local, State, and National Ratings for all Honolulu Internet Providers

Based on 32 reviews from Hawaii internet customers, T-Mobile Home Internet is the best internet service provider for Honolulu residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Hawaiian Telcom wins for second-place in Hawaii, with 3.71 out of 5 stars and 91.9% coverage in Honolulu.

At a national level, based on 2062 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.01 out of 5.

Who is the Fastest Internet Provider in Honolulu?

Data Reported to FCC by ISPs: Average Maximum Available in Honolulu

	ISP / Tech Type	Max Advertised Speed
	Hawaiian Telcom	2,850 Mbps
	Spectrum	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Honolulu

Based on data reported by Honolulu ISPs to the FCC, the fastest speeds in the city are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Honolulu. Therefore, the average customer can get up to 2,609 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Honolulu?

Hawaii customers rate Hawaiian Telcom as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Hawaiian Telcom received a local rating of 3.43 out of 5, which is lower than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Honolulu customers with an average price rating of 3.00 out of 5.

The chart and graph below show how customers in Honolulu, Hawaii, and the United States rated the affordability of their internet service.

Rated Affordability in Honolulu

Honolulu Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Honolulu below, including the metrics used and how Honolulu compares to the rest of Hawaii and nation.

Honolulu ISP Report Card: B-

	Metric (hover for details)	Honolulu	Hawaii	USA
	Fiber Availability Percent The percentage of households in Honolulu that have a Fiber internet connection available to their home.	84.90%	85.94%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,657 Mbps	2,641 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Honolulu.	3.7	3.6	6.8

 

Honolulu Digital Connectivity Index: 79 / 100

	Metric (hover for details)	Honolulu	Hawaii	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	3.1	3.1	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	9%	9%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	96%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	92%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	80%	79%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	86%	83%	76%

Honolulu ISP Report Card & Digital Connectivity Index

The ISP Report Card in Honolulu is B-, which is much better than other cities. The local demand for broadband internet connectivity in Honolulu is high with a score of 79 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Honolulu have done a good job meeting the needs of its residents.

The Honolulu ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

92% of Honolulu households have an internet connection despite having 93.32% availability. 80% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 80% of households have a broadband connection such as fiber, cable or DSL available to their home, 86% subscribe to it. A very large amount of Honolulu residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Honolulu?

How Much Speed does a Honolulu Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Honolulu is 3.1, which is larger than the Hawaii average of 3.1 and larger than the national average of 2.7. the Honolulu area's average household income is $113,971 which is higher than the Hawaii average of $107,532 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Honolulu also has 15% of its population enrolled in school between the 6th grade and college level, this is higher than the Hawaii average of 14%. Additionally, 9% of residents work from home, which is lower than the 9% of residents in Hawaii who work from home. This and other factors you can see above show us that the community of Honolulu has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Honolulu households are more technology-engaged. 96% of households have some sort of computing device, 85% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Honolulu?

Which Cable Internet Providers are Available in Honolulu?

Which DSL Internet Providers are Available in Honolulu?

Which Fixed Wireless and LTE Internet Providers are Available in Honolulu?

Which ISP Should You Choose in Honolulu?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Honolulu is T-Mobile Home Internet.
• The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Honolulu is Hawaiian Telcom.
• Viasat, Spectrum, and HughesNet has the broadest coverage in Honolulu, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Honolulu compare to other cities with a similar population?

To see how Honolulu stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Honolulu's B- ISP Report Card and 79 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in Hawaii