Best Internet Providers in Kapolei, HI
All 4 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Kapolei, HI
Kapolei has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Kapolei.
Ranks compare Kapolei with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Kapolei, HI at a Glance
Kapolei Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Hawaiian Telcom
Connection
Customer Rating
Fiber
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Sandwich Isles Broadband Services
Connection
Customer Rating
Fiber
DSL
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Kapolei ratings may vary and are shown below.
Who is the Best Internet Provider in Kapolei, HI?
T-Mobile Home Internet is the highest-rated internet provider in Kapolei based on 38 Hawaii customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Kapolei?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Kapolei
How Kapolei Compares to Places Its Size
Kapolei's report card score is tied 674th of 749 and its connectivity index is tied 164th of 749.
| Measure | Kapolei | Rank among US small cities (50,000 to 99,999 people) | Honolulu County | Hawaii | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 92.6% | Tied 191st of 749 | 87.6% | 89.3% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 2,773 Mbps | 505th of 749 | 2,710 Mbps | 2,707 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 3.8 | Tied 745th of 749 | 3.9 | 3.8 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 3.3 | Tied 51st of 749 | 3.1 | 3.1 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 10% | Tied 543rd of 749 | 10% | 10% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 98% | Tied 115th of 749 | 96% | 96% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 94% | Tied 267th of 749 | 93% | 92% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 85% | Tied 158th of 749 | 81% | 80% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 85% | Tied 340th of 749 | 84% | 82% | 81% | Sammamish, WA (99%) |
| Median household income | $125,725 | 149th of 749 | $116,157 | $109,587 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 17% | Tied 214th of 749 | 15% | 14% | 16% | East Lansing, MI (58%) |
Fiber reaches 92.6% of homes in Kapolei, against 87.6% across Honolulu County and 89.3% across Hawaii. Households in Kapolei are larger than the US average (3.3 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $125,725 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Kapolei
Which Fiber Internet Providers are Available in Kapolei?
Hawaiian Telcom Fiber in Kapolei, HI
Availability:
92.6%
Customer Rating:
(19)
Avg. Download Speed
2,850 Mbps
Hawaiian Telcom offers Fiber service to 92.6% of Kapolei homes. Across the city, Hawaiian Telcom Fiber has speeds up to 2,850 Mbps
Spectrum Fiber in Kapolei, HI
Availability:
10.8%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 10.8% of Kapolei homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Sandwich Isles Broadband Services Fiber in Kapolei, HI
Availability:
4.3%
Customer Rating:
(0)
Avg. Download Speed
113 Mbps
Sandwich Isles Broadband Services offers Fiber service to 4.3% of Kapolei homes. Across the city, Sandwich Isles Broadband Services Fiber has speeds up to 113 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 11 Mbps throughout the city.
Which Fixed Wireless and LTE Internet Providers are Available in Kapolei?
T-Mobile Home Internet Fixed Wireless in Kapolei, HI
Availability:
95.1%
Customer Rating:
(342)
Avg. Download Speed
39 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 95.1% of Kapolei homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.1 Mbps throughout the city.
Which Cable Internet Providers are Available in Kapolei?
Spectrum Cable in Kapolei, HI
Availability:
96.4%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 96.4% of Kapolei homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Kapolei?
Hawaiian Telcom DSL in Kapolei, HI
Availability:
65.4%
Customer Rating:
(0)
Avg. Download Speed
21 Mbps
Hawaiian Telcom offers DSL service to 65.4% of Kapolei homes. Across the city, Hawaiian Telcom DSL has speeds up to 21 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.4 Mbps throughout the city.
Sandwich Isles Broadband Services DSL in Kapolei, HI
Availability:
1.6%
Customer Rating:
(0)
Avg. Download Speed
20 Mbps
Sandwich Isles Broadband Services offers DSL service to 1.6% of Kapolei homes. Across the city, Sandwich Isles Broadband Services DSL has speeds up to 20 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 2.0 Mbps throughout the city.
Internet in Kapolei by Neighborhood and ZIP Code
Kapolei has 1 neighborhood and 1 ZIP code with their own pages. Each row links to that place’s page.
Neighborhoods in Kapolei
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Makakilo-Kapolei-Honokai Hale | 47,012 | 91.7% | 2,775 Mbps | 3.9 | B- | 85/100 |
ZIP codes in Kapolei
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 96707 | 48,747 | 91.9% | 2,775 Mbps | 3.9 | B- | 85/100 |
How Kapolei Compares to Nearby Places
The 10 places nearest to Kapolei that have their own pages are all within 10 miles. Among them, Nanakuli has the most homes with fiber (99.5%) and Pearl Harbor the fewest (5.8%); Kapolei has 92.6%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Kapolei (this page) | 62,293 | 92.6% | 2,773 Mbps | 3.8 | B- | 84/100 |
| Waipahu | 82,779 | 87.1% | 2,675 Mbps | 3.9 | C+ | 73/100 |
| Mililani | 75,590 | 70.6% | 2,575 Mbps | 3.8 | C | 83/100 |
| Ewa Beach | 69,724 | 90.7% | 2,702 Mbps | 3.8 | C+ | 81/100 |
| Pearl City | 39,768 | 80.1% | 2,563 Mbps | 3.9 | C+ | 72/100 |
| Waianae | 26,686 | 91.5% | 2,751 Mbps | 3.8 | C+ | 61/100 |
| Nanakuli | 12,233 | 99.5% | 2,840 Mbps | 3.8 | B | 77/100 |
| Pearl Harbor | 5,196 | 5.8% | 1,321 Mbps | 1.3 | D | 59/100 |
| Honouliuli | 1,597 | 98.1% | 2,795 Mbps | 3.9 | B- | 84/100 |
| Kunia | 1,438 | 67.7% | 2,257 Mbps | 1.7 | C- | 71/100 |
| Iroquois Point | 25 | 0.0% | 25 Mbps | 0 | F | 57/100 |
Who is the Fastest Internet Provider in Kapolei?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Hawaiian Telcom.
Data Reported to FCC by ISPs: Average Maximum Available in Kapolei
| Hawaiian Telcom | 2,850 |
|---|---|
| Spectrum | 1,000 |
| Sandwich Isles Broadband Services | 200 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Kapolei. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Kapolei Internet Providers
Based on 38 reviews from Hawaii internet customers, T-Mobile Home Internet is the best internet service provider for Kapolei residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Hawaiian Telcom wins for second-place in Hawaii, with 3.84 out of 5 stars and 93.7% coverage in Kapolei.
At a national level, based on 2310 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Kapolei Internet Providers
The table below shows average customer ratings from customers in Kapolei, Hawaii, and customers throughout the country.
| ISP / Tech Type | Kapolei Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) |  (2) | (342) | View Plans | ||
| Spectrum | (0) |  (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Sandwich Isles Broadband Services | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Kapolei
Based on data reported by Kapolei ISPs to the FCC, the fastest speeds in the city are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Kapolei. Therefore, the average customer can get up to 2,816 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Kapolei Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| Spectrum | (0) | (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Sandwich Isles Broadband Services | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Kapolei?
Of the providers in Kapolei, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Kapolei where enough of them have reviewed a provider, otherwise across Hawaii or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. Hawaiian Telcom is rated second for affordability, with an average price rating of 3.68 out of 5.
The table below shows how customers in Kapolei, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in Kapolei
| ISP / Tech Type | Kapolei Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| Spectrum | (0) | (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Sandwich Isles Broadband Services | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
ISPReports User
Hawaiian Telcom Fiber
August 02, 2026 
Ab
Hawaiian Telcom Fiber
June 11, 2026 Doesn’t cover all of my home nor garage area
A Honolulu, HI Customer
Spectrum Cable
May 08, 2026 Carl H
AT&T Fixed Wireless
March 21, 2026 AT&T wireless is not a very reliable internet provider. Their rates are among the highest in the area. The company offers unlimited access each month but often sends warnings that we are consuming too much bandwidth and will have our speeds throttled back. This is very misleading as a service provider and leads to much dissatisfaction in the company.
Tracy C.
Spectrum Cable
March 19, 2026 Spectrum started off as an affordable option, but over time the prices have increased significantly. The service experiences frequent outages and the internet speeds often fall short of expectations. Overall, it's no longer a good value for what you're paying
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Which ISP Should You Choose in Kapolei?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Kapolei is T-Mobile Home Internet.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Kapolei is T-Mobile Home Internet.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Kapolei, available to 96.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.