Which is better, Citizens Telephone Cooperative or PemTel?

Faster

Cheaper to start

Better rated

Available to more people

Citizens Telephone Cooperative
Price: $69.95 - $169.95 / mo.
Speed: 10 - 2,500 Mbps
Internet Type: Fiber, DSL, and cable
Rating (Reviews): (0)
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PemTel
Price: $72.95 - $114.95 / mo.
Speed: 10 - 1,000 Mbps
Internet Type: Fiber and DSL
Rating (Reviews): (0)
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Citizens Telephone Cooperative vs. PemTel at a glance

Measure	Citizens Telephone Cooperative	PemTel

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Citizens Telephone Cooperative and PemTel are available

Citizens Telephone Cooperative and PemTel have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Citizens Telephone Cooperative currently offers internet service in 97 cities and 20 counties across 3 states, reaching approximately 61,392 residents. Their service area includes major markets like Floyd, VA; Vienna, GA; and Max Meadows, VA. By comparison, PemTel serves 8,080 residents in 11 cities and 2 counties in 1 state, with a presence in population centers such as Pembroke, VA; Newport, VA; and Pearisburg, VA.

Each provider’s own page has its full coverage map, county by county: Citizens Telephone Cooperative coverage map and PemTel coverage map.

Availability changes from one street to the next. Check your address to see whether Citizens Telephone Cooperative, PemTel or both are offered at your home.

Citizens Telephone Cooperative vs. PemTel Speeds and Technology

Citizens Telephone Cooperative and PemTel utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Citizens Telephone Cooperative offers higher overall speeds, with speeds for most covered areas averaging 998 Mbps compared to PemTel’s average speed of 786 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Citizens Telephone Cooperative’s premium Fiber service reaches 81.6% of their coverage area. Meanwhile, PemTel’s top-tier Fiber is available to 78.7% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Citizens Telephone Cooperative vs. PemTel Plans and Prices

Below are the current internet plans and pricing details for Citizens Telephone Cooperative and PemTel, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Citizens Telephone Cooperative vs. PemTel Customer Ratings and Reviews

Compare how real customers rate Citizens Telephone Cooperative and PemTel based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Citizens Telephone Cooperative earns an overall rating of / 5 stars from customer reviews, while PemTel maintains a / 5 rating from reviews. outperforms by points in overall satisfaction. Citizens Telephone Cooperative’s best-rated service is their offering at / 5 stars, compared to PemTel’s highest-rated service, , at / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Citizens Telephone Cooperative vs. PemTel Pros and Cons

Citizens Telephone Cooperative

Pros

Cons

PemTel

Pros

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Citizens Telephone Cooperative vs. PemTel Top Cities

Citizens Telephone Cooperative serves 97 cities while PemTel is available in 11 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.