Lumos Networks vs. New Wave

Whether you’re researching Lumos Networks vs. New Wave internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Lumos Networks and New Wave compete directly in approximately 0.00% of their service areas, with Lumos Networks covering 1,145,497 people nationwide and New Wave serving 9,073. Lumos Networks primarily delivers internet through a fiber connection; New Wave specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of Lumos Networks and New Wave's availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

Lumos Networks vs. New Wave | Pros & Cons

Lumos Networks vs. New Wave | Availability

Lumos Networks and New Wave have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Lumos Networks Available | New Wave Available | No Coverage

Lumos Networks currently offers internet service in 232 cities and 32 counties across 7 states, reaching approximately 1,145,497 residents. Their service area includes major markets like Greensboro, NC; Winston-Salem, NC; and Columbia, SC. By comparison, New Wave serves 9,073 residents in 28 cities and 4 counties in 1 state, with a presence in population centers such as Fort Scott, KS; Iola, KS; and Humboldt, KS.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about Lumos Networks and New Wave at your location, use our address search tool:

Lumos Networks vs. New Wave | Speeds & Technology

Lumos Networks and New Wave utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, Lumos Networks primarily delivers internet through fiber, available to 99.8% of their customers. They also offer DSL to 8.3% of their coverage area. New Wave relies on fiber technology, which comprises 10.7% of their network, with fixed wireless available in 92.9% of their service locations.

In terms of potential speeds across the country, Lumos Networks offers higher overall speeds, with speeds for most covered areas averaging 4,249 Mbps compared to New Wave's average speed of 38 Mbps. When examining their overlapping service areas, Lumos Networks delivers faster speeds in 0.00% of locations where both providers operate, similar speeds in 0.00%, and slower speeds in 0.00%.

The availability of each provider's fastest technology varies significantly by location. Lumos Networks's premium Fiber service reaches 99.8% of their coverage area. Meanwhile, New Wave's top-tier Fiber is available to 10.7% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Lumos Networks vs. New Wave | Plans & Pricing

Below are the current internet plans and pricing details for Lumos Networks, sourced directly from FCC-mandated machine-readable broadband labels to ensure transparency and accuracy. Unfortunately, New Wave has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

We've included the available Lumos Networks plan details below to help you understand their offerings while we await New Wave's compliance with federal transparency requirements.

Lumos Networks Plans

New Wave Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Lumos Networks vs. New Wave | Customer Ratings & Reviews

Compare how real customers rate Lumos Networks and New Wave based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Lumos Networks earns an overall rating of 4.20 / 5 stars from 25 customer reviews, while New Wave maintains a 0.00 / 5 rating from 0 reviews. New Wave outperforms Lumos Networks by 0.00 points in overall satisfaction. Lumos Networks's best-rated service is their cable offering at 5.00 / 5 stars, compared to New Wave's highest-rated service, , at 0.00 / 5 stars.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Lumos Networks vs. New Wave | Top Cities

Lumos Networks serves 232 cities while New Wave is available in 28 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.