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15 Best Internet Providers in Winston-Salem, NC

Find internet availability by address in Winston-Salem, NC

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Winston-Salem ISP Report Card | Business Internet in Winston-Salem

Winston-Salem ISP Report at a Glance
ISP grade Winston-Salem ISP Report Card B+
Average speed Download Speed for Most Households 3,608 Mbps
ISP count Number of Internet Service Providers 15
Customer review count Real Winston-Salem Customer Ratings 54

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update informationâ–¼

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Winston-Salem has 15 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Winston-Salem.

Winston-Salem overview
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Winston-Salem has 15 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Winston-Salem.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

96.0%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fiber

3.9%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(203)

Cable

95.6%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

EarthLink

EarthLink logo

Availability:

86.1%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fiber

29.1%

4,674 Mbps

5,000 Mbps

Fiber: 4.2 of 5 stars

(5)

DSL

33.0%

49 Mbps

100 Mbps

DSL: 3.8 of 5 stars

(4)

Fixed Wireless

81.6%

35 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

AT&T

AT&T logo

Availability:

86.1%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fiber

29.1%

4,674 Mbps

5,000 Mbps

Fiber: 3.9 of 5 stars

(544)

DSL

33.0%

49 Mbps

100 Mbps

DSL: 3.3 of 5 stars

(304)

Fixed Wireless

81.6%

35 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(164)

Lumos Networks

Lumos Networks logo

Availability:

23.4%

Customer Rating:

4.2 of 5 stars

(26)

View Plans

1-833-875-1338 Price: $40.00 - $250.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fiber

23.4%

4,997 Mbps

5,000 Mbps

Fiber: 4.2 of 5 stars

(24)

DSL

2.0%

10 Mbps

10 Mbps

DSL: 4.0 of 5 stars

(1)

Above are the top 4 providers in Winston-Salem, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


Windstream

Windstream logo

Availability:

24.7%

Customer Rating:

3.4 of 5 stars

(97)

View Plans

1-833-330-3395 Price: $39.99 - $99.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fiber

6.4%

1,023 Mbps

2,000 Mbps

Fiber: 3.9 of 5 stars

(40)

Cable

11.8%

1,000 Mbps

1,000 Mbps

Cable: 3.0 of 5 stars

(2)

DSL

22.6%

92 Mbps

300 Mbps

DSL: 3.0 of 5 stars

(50)

Zirrus

Zirrus logo

Availability:

14.0%

Customer Rating:

4.4 of 5 stars

(11)

View Plans

Price: Starting at $39.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fiber

13.9%

6,000 Mbps

6,000 Mbps

Fiber: 4.4 of 5 stars

(11)

DSL

10.7%

10 Mbps

10 Mbps

DSL: 0.0 of 5 stars

(0)

Brightspeed

Brightspeed logo

Availability:

14.8%

Customer Rating:

3.3 of 5 stars

(70)

View Plans

1-833-601-2935 Price: $49.00 - $109.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fiber

6.3%

1,986 Mbps

2,000 Mbps

Fiber: 4.0 of 5 stars

(31)

DSL

12.7%

29 Mbps

100 Mbps

DSL: 2.5 of 5 stars

(33)

River Street

River Street logo

Availability:

5.8%

Customer Rating:

2.0 of 5 stars

(2)

View Plans

Price: Starting at $65.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fiber

3.1%

1,000 Mbps

1,000 Mbps

Fiber: 1.0 of 5 stars

(1)

Fixed Wireless

5.2%

24 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

Surry Communications

Surry Communications logo

Availability:

3.9%

Customer Rating:

5.0 of 5 stars

(1)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fiber

1.9%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

Cable

2.0%

1,000 Mbps

1,000 Mbps

Cable: 0.0 of 5 stars

(0)

DSL

2.0%

10 Mbps

10 Mbps

DSL: 0.0 of 5 stars

(0)

Hotwire Communications

Hotwire Communications logo

Availability:

1.2%

Customer Rating:

3.7 of 5 stars

(14)

View Plans

Price: $169.99 - $599.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fiber

1.2%

5,000 Mbps

5,000 Mbps

Fiber: 3.9 of 5 stars

(10)

Piedmont Communications

Piedmont Communications logo

Availability:

1.1%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Cable

1.1%

1,000 Mbps

1,000 Mbps

Cable: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

94.5%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fixed Wireless

94.5%

66 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Verizon

Verizon logo

Availability:

63.4%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fixed Wireless

63.4%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

X1 Communications

X1 Communications logo

Availability:

3.4%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fixed Wireless

3.4%

100 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

Carolina West

Carolina West logo

Availability:

1.5%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Winston-Salem.

Max Download Speed InfoCalculated from the maximum speeds available to most Winston-Salem residents, weighted by user distribution.

Customer Rating

Fixed Wireless

1.5%

25 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Winston-Salem residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Winston-Salem ratings may vary and are shown below.

Who is the Best Internet Provider in Winston-Salem, NC?

Zirrus is the best internet provider in Winston-Salem based on North Carolina customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Zirrus had the best reviews at the local, state, and national levels versus all available providers in Winston-Salem, making it a solid recommendation among providers with reviews. Unfortunately, Zirrus is an option for 14.00% of the city.

The chart and table below show average customer ratings from customers in Winston-Salem, North Carolina, and customers throughout the country.

Top Rated Internet Providers in Winston-Salem


Zirrus4.364.364.34
Lumos Networks4.084.194.28
Hotwire Communications4.004.003.70
Spectrum3.573.403.28
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Winston-Salem Internet Providers

ISP / Tech TypeWinston-Salem OverallNorth Carolina OverallNational OverallFor Service
Zirrus (11) (11) (11)View Plans
Lumos Networks (13) (21) (25)View Plans
Hotwire Communications (2) (3) (14)View Plans
Spectrum (21) (186) (1738)View Plans
Brightspeed (2) (14) (64)View Plans
AT&T (4) (49) (924)View Plans
T-Mobile Home Internet (1) (9) (284)View Plans
Surry Communications (0) (1) (1)View Plans
Windstream (0) (4) (87)View Plans
EarthLink (0) (1) (12)View Plans
Verizon (0) (7) (723)View Plans
River Street (0) (1) (2)View Plans
HughesNet (0) (0) (18)View Plans
Viasat (0) (0) (11)View Plans
Carolina West (0) (0) (0)View Plans
X1 Communications (0) (0) (0)View Plans
Piedmont Communications (0) (0) (0)View Plans

Based on 307 reviews from North Carolina internet customers, Zirrus is the best internet service provider for Winston-Salem residents. Zirrus was rated at an average of 4.36 out of 5 in our report for overall customer satisfaction. Lumos Networks wins for second-place in North Carolina, with 4.08 out of 5 stars and 23.4% coverage in Winston-Salem.

At a national level, based on 3914 national reviews for any of the providers listed above, Hotwire Communications is rated higher than any other provider, with a rating of 3.70 out of 5.

Which Providers are Available at my Home in Winston-Salem?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Winston-Salem, NC map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Winston-Salem?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Hotwire Communications. On the other hand, based on data provided by the internet providers to the FCC, Zirrus should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Winston-Salem

Max Advertised Speed in Winston-Salem, NC


ISP / Tech TypeMax Advertised Speed
Zirrus6,000 Mbps
Hotwire Communications5,000 Mbps
Lumos Networks5,000 Mbps
AT&T5,000 Mbps
EarthLink5,000 Mbps
Brightspeed2,000 Mbps
Windstream2,000 Mbps
Piedmont Communications1,000 Mbps
Surry Communications1,000 Mbps
River Street Networks1,000 Mbps
Spectrum1,000 Mbps
Verizon300 Mbps
X1 Communications100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
Carolina West Wireless25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Winston-Salem


Hotwire Communications5.004.334.01
Brightspeed5.003.213.11
Zirrus4.644.644.63
Lumos Networks4.154.294.36
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWinston-Salem SpeedNorth Carolina SpeedNational SpeedFor Service
Hotwire Communications (2) (3) (14)View Plans
Brightspeed (2) (14) (64)View Plans
Zirrus (11) (11) (11)View Plans
Lumos Networks (13) (21) (25)View Plans
Spectrum (21) (186) (1738)View Plans
AT&T (4) (49) (924)View Plans
T-Mobile Home Internet (1) (9) (284)View Plans
Surry Communications (0) (1) (1)View Plans
Windstream (0) (4) (87)View Plans
EarthLink (0) (1) (12)View Plans
Verizon (0) (7) (723)View Plans
River Street (0) (1) (2)View Plans
HughesNet (0) (0) (18)View Plans
Viasat (0) (0) (11)View Plans
Carolina West (0) (0) (0)View Plans
X1 Communications (0) (0) (0)View Plans
Piedmont Communications (0) (0) (0)View Plans

Based on data reported by Winston-Salem ISPs to the FCC, the fastest speeds in the city are available through Zirrus. The company offers speeds up to 6,000 Mbps in Winston-Salem. Therefore, the average customer can get up to 5,936 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Hotwire Communications. This indicates Hotwire Communications reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Winston-Salem?

North Carolina customers rate Brightspeed as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Brightspeed received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Hotwire Communications is rated in second place for affordability by the company’s Winston-Salem customers with an average price rating of 4.50 out of 5.

The chart and graph below show how customers in Winston-Salem, North Carolina, and the United States rated the affordability of their internet service.

Rated Affordability in Winston-Salem


Brightspeed5.003.643.52
Hotwire Communications4.504.003.87
Zirrus4.274.274.30
Lumos Networks3.923.904.00
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWinston-Salem AffordabilityNorth Carolina AffordabilityNational AffordabilityFor Service
Brightspeed (2) (14) (64)View Plans
Hotwire Communications (2) (3) (14)View Plans
Zirrus (11) (11) (11)View Plans
Lumos Networks (13) (21) (25)View Plans
AT&T (4) (49) (924)View Plans
Spectrum (21) (186) (1738)View Plans
T-Mobile Home Internet (1) (9) (284)View Plans
Surry Communications (0) (1) (1)View Plans
Verizon (0) (7) (723)View Plans
Windstream (0) (4) (87)View Plans
EarthLink (0) (1) (12)View Plans
River Street (0) (1) (2)View Plans
HughesNet (0) (0) (18)View Plans
Viasat (0) (0) (11)View Plans
Carolina West (0) (0) (0)View Plans
X1 Communications (0) (0) (0)View Plans
Piedmont Communications (0) (0) (0)View Plans

Winston-Salem Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Winston-Salem below, including the metrics used and how Winston-Salem compares to the rest of North Carolina and nation.

Winston-Salem ISP Report Card: B+
Metric

(hover for details)
Winston-Salem North Carolina USA
74.25% 72.63% 67.25%
3,608 Mbps 3,368 Mbps 3,293 Mbps
6.8 7.0 6.8

 

Winston-Salem Digital Connectivity Index: 62 / 100
Metric

(hover for details)
Winston-Salem North Carolina USA
2.5 2.5 2.7
11% 15% 14%
94% 94% 95%
88% 89% 90%
75% 76% 75%
76% 77% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Winston-Salem ISP Report Card & Digital Connectivity Index

The ISP Report Card in Winston-Salem is B+, which is better than other cities. The local demand for broadband internet connectivity in Winston-Salem is high with a score of 62 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Winston-Salem have done a good job meeting the needs of its residents.

The Winston-Salem ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

88% of Winston-Salem households have an internet connection despite having 99.02% availability. 75% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 75% of households have a broadband connection such as fiber, cable or DSL available to their home, 76% subscribe to it. A large amount of Winston-Salem residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Winston-Salem?

Bethania, NC

  • ISP Report Card: B+
  • Digital Connectivity Index: 78 / 100
Pfafftown, NC

  • ISP Report Card: B
  • Digital Connectivity Index: 83 / 100
Clemmons, NC

  • ISP Report Card: B+
  • Digital Connectivity Index: 76 / 100
Walkertown, NC

  • ISP Report Card: B
  • Digital Connectivity Index: 77 / 100
Lewisville, NC

  • ISP Report Card: A-
  • Digital Connectivity Index: 82 / 100
Midway, NC

  • ISP Report Card: B
  • Digital Connectivity Index: 68 / 100
Wallburg, NC

  • ISP Report Card: C+
  • Digital Connectivity Index: 77 / 100
Kernersville, NC

  • ISP Report Card: B+
  • Digital Connectivity Index: 71 / 100
Bermuda Run, NC

  • ISP Report Card: A
  • Digital Connectivity Index: 74 / 100

How Much Speed does a Winston-Salem Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Winston-Salem is 2.5, which is smaller than the North Carolina average of 2.5 and smaller than the national average of 2.7. the Winston-Salem area's average household income is $70,973 which is about average for the North Carolina average of $80,144 and about average for the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Winston-Salem also has 16% of its population enrolled in school between the 6th grade and college level, this is lower than the North Carolina average of 16%. Additionally, 11% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Winston-Salem has a high need for internet connectivity and speeds.

Compared to the rest of the country, Winston-Salem households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 80% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Winston-Salem?

EarthLink Fiber in Winston-Salem, NC

EarthLink logo

Availability:

29.1%

Customer Rating:

4.2 of 5 stars

(5)

Avg. Download Speed

4,674 Mbps

EarthLink offers Fiber service to 29.1% of Winston-Salem homes. Across the city, EarthLink Fiber has speeds up to 4,674 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Winston-Salem from EarthLink in terms of customer satisfaction.

AT&T Fiber in Winston-Salem, NC

AT&T logo

Availability:

29.1%

Customer Rating:

3.9 of 5 stars

(544)

Avg. Download Speed

4,674 Mbps

AT&T offers Fiber service to 29.1% of Winston-Salem homes. Across the city, AT&T Fiber has speeds up to 4,674 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Winston-Salem from AT&T in terms of customer satisfaction.

Lumos Networks Fiber in Winston-Salem, NC

Lumos Networks logo

Availability:

23.4%

Customer Rating:

4.2 of 5 stars

(24)

Avg. Download Speed

4,997 Mbps

Lumos Networks offers Fiber service to 23.4% of Winston-Salem homes. Across the city, Lumos Networks Fiber has speeds up to 4,997 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Lumos Networks Fiber. Lumos Networks Fiber is rated the same as other types of internet service available in Winston-Salem from Lumos Networks in terms of customer satisfaction.

Zirrus Fiber in Winston-Salem, NC

Zirrus logo

Availability:

13.9%

Customer Rating:

4.4 of 5 stars

(11)

Avg. Download Speed

6,000 Mbps

Zirrus offers Fiber service to 13.9% of Winston-Salem homes. Across the city, Zirrus Fiber has speeds up to 6,000 Mbps, with speeds from 6,000 Mpbs up to 6,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Zirrus Fiber. Zirrus Fiber is rated the same as other types of internet service available in Winston-Salem from Zirrus in terms of customer satisfaction.

Windstream Fiber in Winston-Salem, NC

Windstream logo

Availability:

6.4%

Customer Rating:

3.9 of 5 stars

(40)

Avg. Download Speed

1,023 Mbps

Windstream offers Fiber service to 6.4% of Winston-Salem homes. Across the city, Windstream Fiber has speeds up to 1,023 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Windstream Fiber. Windstream Fiber is rated higher than other types of internet service available in Winston-Salem from Windstream in terms of customer satisfaction.

Brightspeed Fiber in Winston-Salem, NC

Brightspeed logo

Availability:

6.3%

Customer Rating:

4.0 of 5 stars

(31)

Avg. Download Speed

1,986 Mbps

Brightspeed offers Fiber service to 6.3% of Winston-Salem homes. Across the city, Brightspeed Fiber has speeds up to 1,986 Mbps, with speeds from 10 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated higher than other types of internet service available in Winston-Salem from Brightspeed in terms of customer satisfaction.

Spectrum Fiber in Winston-Salem, NC

Spectrum logo

Availability:

3.9%

Customer Rating:

3.5 of 5 stars

(203)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 3.9% of Winston-Salem homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 500, with an average of 231 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Winston-Salem from Spectrum in terms of customer satisfaction.

River Street Fiber in Winston-Salem, NC

River Street logo

Availability:

3.1%

Customer Rating:

1.0 of 5 stars

(1)

Avg. Download Speed

1,000 Mbps

River Street Networks offers Fiber service to 3.1% of Winston-Salem homes. Across the city, River Street Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for River Street Fiber. River Street Fiber is rated lower than other types of internet service available in Winston-Salem from River Street in terms of customer satisfaction.

Surry Communications Fiber in Winston-Salem, NC

Surry Communications logo

Availability:

1.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Surry Communications offers Fiber service to 1.9% of Winston-Salem homes. Across the city, Surry Communications Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Surry Communications Fiber. Surry Communications Fiber is rated other types of internet service available in Winston-Salem from Surry Communications in terms of customer satisfaction.

Hotwire Communications Fiber in Winston-Salem, NC

Hotwire Communications logo

Availability:

1.2%

Customer Rating:

3.9 of 5 stars

(10)

Avg. Download Speed

5,000 Mbps

Hotwire Communications offers Fiber service to 1.2% of Winston-Salem homes. Across the city, Hotwire Communications Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps, with speeds from 5,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Hotwire Communications Fiber. Hotwire Communications Fiber is rated higher than other types of internet service available in Winston-Salem from Hotwire Communications in terms of customer satisfaction.

Which Cable Internet Providers are Available in Winston-Salem?

Spectrum Cable in Winston-Salem, NC

Spectrum logo

Availability:

95.6%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 95.6% of Winston-Salem homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 35 Mbps throughout the city. Spectrum Cable is rated lower than other types of internet service available in Winston-Salem from Spectrum in terms of customer satisfaction.

Windstream Cable in Winston-Salem, NC

Windstream logo

Availability:

11.8%

Customer Rating:

3.0 of 5 stars

(2)

Avg. Download Speed

1,000 Mbps

Windstream offers Cable service to 11.8% of Winston-Salem homes. Across the city, Windstream Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 25, with an average of 25 Mbps throughout the city. Windstream Cable is rated lower than other types of internet service available in Winston-Salem from Windstream in terms of customer satisfaction.

Surry Communications Cable in Winston-Salem, NC

Surry Communications logo

Availability:

2.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Surry Communications offers Cable service to 2.0% of Winston-Salem homes. Across the city, Surry Communications Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 30 and as high as 30, with an average of 30 Mbps throughout the city. Surry Communications Cable is rated other types of internet service available in Winston-Salem from Surry Communications in terms of customer satisfaction.

Piedmont Communications Cable in Winston-Salem, NC

Piedmont Communications logo

Availability:

1.1%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Piedmont Communications offers Cable service to 1.1% of Winston-Salem homes. Across the city, Piedmont Communications Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 30 and as high as 30, with an average of 30 Mbps throughout the city. Piedmont Communications Cable is rated other types of internet service available in Winston-Salem from Piedmont Communications in terms of customer satisfaction.

Which DSL Internet Providers are Available in Winston-Salem?

EarthLink DSL in Winston-Salem, NC

EarthLink logo

Availability:

33.0%

Customer Rating:

3.8 of 5 stars

(4)

Avg. Download Speed

49 Mbps

EarthLink offers DSL service to 33.0% of Winston-Salem homes. Across the city, EarthLink DSL has speeds up to 49 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 9.8 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Winston-Salem from EarthLink in terms of customer satisfaction.

AT&T DSL in Winston-Salem, NC

AT&T logo

Availability:

33.0%

Customer Rating:

3.3 of 5 stars

(304)

Avg. Download Speed

49 Mbps

AT&T offers DSL service to 33.0% of Winston-Salem homes. Across the city, AT&T DSL has speeds up to 49 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 9.8 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Winston-Salem from AT&T in terms of customer satisfaction.

Windstream DSL in Winston-Salem, NC

Windstream logo

Availability:

22.6%

Customer Rating:

3.0 of 5 stars

(50)

Avg. Download Speed

92 Mbps

Windstream offers DSL service to 22.6% of Winston-Salem homes. Across the city, Windstream DSL has speeds up to 92 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 83, with an average of 25 Mbps throughout the city. Windstream DSL is rated lower than other types of internet service available in Winston-Salem from Windstream in terms of customer satisfaction.

Brightspeed DSL in Winston-Salem, NC

Brightspeed logo

Availability:

12.7%

Customer Rating:

2.5 of 5 stars

(33)

Avg. Download Speed

29 Mbps

Brightspeed offers DSL service to 12.7% of Winston-Salem homes. Across the city, Brightspeed DSL has speeds up to 29 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 3.0 Mbps throughout the city. Brightspeed DSL is rated lower than other types of internet service available in Winston-Salem from Brightspeed in terms of customer satisfaction.

Zirrus DSL in Winston-Salem, NC

Zirrus logo

Availability:

10.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

10 Mbps

Zirrus offers DSL service to 10.7% of Winston-Salem homes. Across the city, Zirrus DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Zirrus DSL is rated other types of internet service available in Winston-Salem from Zirrus in terms of customer satisfaction.

Surry Communications DSL in Winston-Salem, NC

Surry Communications logo

Availability:

2.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

10 Mbps

Surry Communications offers DSL service to 2.0% of Winston-Salem homes. Across the city, Surry Communications DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Surry Communications DSL is rated other types of internet service available in Winston-Salem from Surry Communications in terms of customer satisfaction.

Lumos Networks DSL in Winston-Salem, NC

Lumos Networks logo

Availability:

2.0%

Customer Rating:

4.0 of 5 stars

(1)

Avg. Download Speed

10 Mbps

Lumos Networks offers DSL service to 2.0% of Winston-Salem homes. Across the city, Lumos Networks DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Lumos Networks DSL is rated about the same as other types of internet service available in Winston-Salem from Lumos Networks in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Winston-Salem?

T-Mobile Home Internet Fixed Wireless in Winston-Salem, NC

T-Mobile Home Internet logo

Availability:

94.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

66 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 94.5% of Winston-Salem homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 66 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Winston-Salem from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Winston-Salem, NC

EarthLink logo

Availability:

81.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

35 Mbps

EarthLink offers Fixed Wireless service to 81.6% of Winston-Salem homes. Across the city, EarthLink Fixed Wireless has speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.3 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Winston-Salem from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Winston-Salem, NC

AT&T logo

Availability:

81.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

35 Mbps

AT&T offers Fixed Wireless service to 81.6% of Winston-Salem homes. Across the city, AT&T Fixed Wireless has speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.3 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Winston-Salem from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in Winston-Salem, NC

Verizon logo

Availability:

63.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 63.4% of Winston-Salem homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Winston-Salem from Verizon in terms of customer satisfaction.

River Street Fixed Wireless in Winston-Salem, NC

River Street logo

Availability:

5.2%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

24 Mbps

River Street Networks offers Fixed Wireless service to 5.2% of Winston-Salem homes. Across the city, River Street Fixed Wireless has speeds up to 24 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.8 Mbps throughout the city. River Street Fixed Wireless is rated other types of internet service available in Winston-Salem from River Street in terms of customer satisfaction.

X1 Communications Fixed Wireless in Winston-Salem, NC

X1 Communications logo

Availability:

3.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

100 Mbps

X1 Communications offers Fixed Wireless service to 3.4% of Winston-Salem homes. Across the city, X1 Communications Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for X1 Communications Fixed Wireless. X1 Communications Fixed Wireless is rated other types of internet service available in Winston-Salem from X1 Communications in terms of customer satisfaction.

Carolina West Fixed Wireless in Winston-Salem, NC

Carolina West logo

Availability:

1.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

Carolina West Wireless offers Fixed Wireless service to 1.5% of Winston-Salem homes. Across the city, Carolina West Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. Carolina West Fixed Wireless is rated other types of internet service available in Winston-Salem from Carolina West in terms of customer satisfaction.

Which ISP Should You Choose in Winston-Salem?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Winston-Salem is Zirrus.
  • The fastest internet provider should be Zirrus. Considering speed for the money and reliability in speeds, Hotwire Communications may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Winston-Salem is Brightspeed.
  • Viasat, Spectrum, and HughesNet has the broadest coverage in Winston-Salem, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Winston-Salem compare to other cities with a similar population?

To see how Winston-Salem stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Winston-Salem's B+ ISP Report Card and 62 / 100 Digital Connectivity Index.

Des Moines, IA

  • ISP Report Card: A-
  • Digital Connectivity Index: 68 / 100
Provo, UT

  • ISP Report Card: A-
  • Digital Connectivity Index: 89 / 100
Madison, WI

  • ISP Report Card: B+
  • Digital Connectivity Index: 69 / 100
Daytona Beach, FL

  • ISP Report Card: B+
  • Digital Connectivity Index: 58 / 100
Syracuse, NY

  • ISP Report Card: C
  • Digital Connectivity Index: 61 / 100
Ogden, UT

  • ISP Report Card: A-
  • Digital Connectivity Index: 86 / 100
Wichita, KS

  • ISP Report Card: A-
  • Digital Connectivity Index: 62 / 100
Poughkeepsie, NY

  • ISP Report Card: C+
  • Digital Connectivity Index: 70 / 100
Akron, OH

  • ISP Report Card: B
  • Digital Connectivity Index: 66 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in North Carolina

Customer Reviews

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A Winston-Salem, NC Customer

Spectrum Cable

December 06, 2025
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A Winston-Salem, NC Customer

Spectrum Cable

November 22, 2025

The price for the same speed keeps creeping up each year. It has almost doubled in 5 years. The competition in the area (fiber optic) should have cut into this monopoly, but so far it hasn't. Service is also very sporadic and outages are more the norm over the past two years. As we add devices (more smartphones, tablets) the service only gets worse and the costs for internet service and subscriptions are insane.

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Katie M

Zirrus Fiber

May 11, 2025

I was excited to get fiber internet installed in our neighborhood. The cost is average, and the service is decent. It is hard at times to get someone on the phone. Overall, I am satisfied with the service I receive.

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A Winston-Salem, NC Customer

Spectrum Cable

June 10, 2023
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KermitGreen

AT&T Fiber

May 31, 2023

I was hesitant about AT&T because I have read bad reviews in the past from others and was hesitant to sign a contract for fiber service. I had their DSL in the past and it was horrible in my area. I actually had to pay for two internet providers because I was stuck in the DSL contract for a year, but still needed reliable internet and went with Time Warner. AT&T fiber came to our neighborhood and I decided to give it a try because Time Warner kept raising their prices to the point that it was too expensive for 300 Mbps. I am glad that I tried At&t fiber because so far everything has actually been really great and I consistently get the full speed of 1Gbps that I pay for. On top of that I get HBO Max as part of my internet service, so I am actually getting a sweet deal. My tip to anyone who has 1Gbps service and not seeing their speeds close to 1 Gbps on a direct connection through ethernetÆ’?? your network card is probably old, or your ethernet cables do not match. If one cable is slower (cat5) but you have other devices on cat6, try making them all cat6 for everything that is direct ethernet connection and you will probably see a big improvement. Just a tip from my experience. Keep in mind that Wifi will never be as fast as direct connection.

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