Frontier vs. Onward

Whether you’re researching Frontier vs. Onward internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Frontier and Onward compete directly in approximately 0.06% of their service areas, with Frontier covering 30,614,897 people nationwide and Onward serving 19,574. Frontier primarily delivers internet through a fiber connection; Onward specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of Frontier and Onward's availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

Frontier vs. Onward | Pros & Cons

Frontier vs. Onward | Availability

Frontier and Onward have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Frontier Available | Onward Available | No Coverage

Frontier currently offers internet service in 9,825 cities and 833 counties across 26 states, reaching approximately 30,614,897 residents. Their service area includes major markets like Los Angeles, CA; Riverside, CA; and Tampa, FL. By comparison, Onward serves 19,574 residents in 16 cities and 7 counties in 1 state, with a presence in population centers such as Riverside, CA; Ontario, CA; and Rancho Cucamonga, CA.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about Frontier and Onward at your location, use our address search tool:

Frontier vs. Onward | Speeds & Technology

Frontier and Onward utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, Frontier primarily delivers internet through fiber, available to 72.5% of their customers. They also offer DSL to 47.1% of their coverage area. Onward relies on fiber technology, which comprises 100.0% of their network, this is the only connection type they offer.

In terms of potential speeds across the country, Frontier offers higher overall speeds, with speeds for most covered areas averaging 4,757 Mbps compared to Onward's average speed of 1,000 Mbps. When examining their overlapping service areas, Frontier delivers faster speeds in 95.95% of locations where both providers operate, similar speeds in 0.00%, and slower speeds in 4.05%.

The availability of each provider's fastest technology varies significantly by location. Frontier's premium Fiber service reaches 72.5% of their coverage area. Meanwhile, Onward's top-tier Fiber is available to 100.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Frontier vs. Onward | Plans & Pricing

Below are the current internet plans and pricing details for Frontier, sourced directly from FCC-mandated machine-readable broadband labels to ensure transparency and accuracy. Unfortunately, Onward has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

We've included the available Frontier plan details below to help you understand their offerings while we await Onward's compliance with federal transparency requirements.

Frontier Plans

Onward Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Frontier vs. Onward | Customer Ratings & Reviews

Compare how real customers rate Frontier and Onward based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Frontier earns an overall rating of 3.41 / 5 stars from 143 customer reviews, while Onward maintains a 3.00 / 5 rating from 1 reviews. Frontier outperforms Onward by 0.41 points in overall satisfaction. Frontier's best-rated service is their fiber offering at 3.83 / 5 stars, compared to Onward's highest-rated service, fiber, at 3.00 / 5 stars.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Frontier vs. Onward | Top Cities

Frontier serves 9,825 cities while Onward is available in 16 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.