DE Fastlink Internet Reviews

I am pleased with our internet service. Their customer service is the best. I wish it wasn’t as expensive, but it is cheaper than our previous provider.

My provider is a vast improvement from my last provider which was Comcast/Xfinity. First the pricing was very competitive. I pay one single flat fee which was significantly cheaper. I am not charged any extra monthly fees for things like equipment, etc. The instillation was taken care of fairly quickly. After scheduling an appointment which was within a week, technicians came and had my service up and running within an hour. They were polite, courteous and clean. All equipment needed for the transfer was provided at no extra cost to me. They provided excellent customer service, I was saving a good deal of money, and the quality of the service is just as good if not better than what I had previously. At any given time I may have 3 smart TV's, 3 computers, and 3 cell phones operating on WIFI and have yet to encounter any issues with connections or speed. I can confidently say switching providers was the best decision.

While I do not know much about my provider because my dad set it up for me, I will say I am very happy with it. The service is fast and smooth, with no lag on any of my devices. The customer service is kind and very helpful when there is a problem. The only problem I have with the company is that if you are a day late on the payment they completely turn off your internet.

Installation was quick and smooth. Service is reliable and works for multiple devices and streaming on more than one TV. Price is competitive with other options in my area. Online app makes paying the monthly bill quick and easy.