Citynet vs. New Era Broadband

Which is better where you live? Coverage, speed, price and customer ratings, side by side

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Whether you’re researching Citynet vs. New Era Broadband internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Maintained by:Carson WardData & methodology:Wes WardLast updated:October 24, 2026November 4, 2026

Which is better, Citynet or New Era Broadband?

Faster

Cheaper to start

Better rated

Available to more people

Citynet

Price: $62.00 - $287.00 / mo.
Speed: 1,000 Mbps
Internet Type: Fiber
Rating (Reviews): (5)
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New Era Broadband

Price: Unavailable, please see site for details
Speed: 10 - 750 Mbps
Internet Type: Fixed wireless
Rating (Reviews): (0)
View Plans

Citynet vs. New Era Broadband at a glance

Measure	Citynet	New Era Broadband

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Citynet and New Era Broadband are available

Citynet and New Era Broadband have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Citynet Available | New Era Broadband Available | No Coverage

Citynet currently offers internet service in 229 cities and 23 counties across 1 state, reaching approximately 73,737 residents. Their service area includes major markets like Bridgeport, WV; Morgantown, WV; and Philippi, WV.

Each provider’s own page has its full coverage map, county by county: Citynet coverage map and New Era Broadband coverage map.

Availability changes from one street to the next. Check your address to see whether Citynet, New Era Broadband or both are offered at your home.

Citynet vs. New Era Broadband Speeds and Technology

Citynet and New Era Broadband utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Citynet offers higher overall speeds, with speeds for most covered areas averaging 1,000 Mbps compared to New Era Broadband’s average speed of 64 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Citynet’s premium Fiber service reaches 100.0% of their coverage area. Meanwhile, New Era Broadband’s top-tier fixed wireless is available to 100.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Citynet vs. New Era Broadband Plans and Prices

Below are the current internet plans and pricing details for Citynet, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table. Unfortunately, New Era Broadband has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

If you represent New Era Broadband, getting listed is simple: publish your machine-readable broadband label file, or send your current plan lineup through our contact page, and your plans will appear here shortly after verification.

Citynet Internet Plans & Pricing

Plan	Monthly Price	Typical Download Speed	Typical Upload Speed	Connection Type
Essentials	$62.00	250 Mbps	250 Mbps	Fiber
Standard	$85.00	1000 Mbps	1000 Mbps	Fiber
Family	$137.00	2500 Mbps	2500 Mbps	Fiber
Power	$287.00	10000 Mbps	10000 Mbps	Fiber

Sourced from pricing published on Citynet's official website, last verified June 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

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Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Citynet vs. New Era Broadband Customer Ratings and Reviews

Compare how real customers rate Citynet and New Era Broadband based on our comprehensive database of verified customer reviews across all service types.

Citynet Ratings & Reviews

Connection

Customer Rating

Fiber

(5)

Citynet has an overall rating of 3.60 out of 5, with a total of 5 reviews and ratings across the United States. Their overall satisfaction score places them slightly higher than other internet providers nationwide.

Looking deeper into Citynet’s ratings, their Fiber service (100% of reviews) averages 3.60 / 5 stars, equal to their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Citynet Internet Reviews page.

Citynet vs. New Era Broadband Fees and Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

New Era Broadband has not provided standardized fee information through their FCC broadband label data. This lack of transparency makes it difficult to assess their true service costs beyond advertised rates. For current fee information, we recommend contacting New Era Broadband directly or reviewing their terms of service documentation.

Citynet Service

Fee

Not Provided by Citynet

New Era Broadband Service

Fee

Not Provided by New Era Broadband

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Citynet vs. New Era Broadband Pros and Cons

Citynet

Pros

Cons

New Era Broadband

Pros

Cons

Citynet vs. New Era Broadband Top Cities

Citynet serves 229 cities while New Era Broadband is available in 54 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.