Best Internet Providers in New Haven, WV
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in New Haven, WV
New Haven has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in New Haven.
Ranks compare New Haven with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in New Haven, WV at a Glance
New Haven Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Optimum
Connection
Customer Rating
Cable
Frontier
Connection
Customer Rating
DSL
New Era Broadband
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Haven ratings may vary and are shown below.
Who is the Best Internet Provider in New Haven, WV?
T-Mobile Home Internet is the best internet provider in New Haven based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in New Haven, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 65.77% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in New Haven?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How New Haven Compares to Places Its Size
New Haven's report card score is in the bottom 5% and its connectivity index is in the bottom 42%.
| Measure | New Haven | Rank among US towns of 1,000 to 9,999 people | Mason County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 0.0% | bottom 8% | 69.8% | 59.9% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 940 Mbps | bottom 18% | 5,045 Mbps | 3,962 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 4.4 | bottom 27% | 5 | 5.4 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | bottom 28% | 2.4 | 2.4 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 5% | bottom 19% | 6% | 10% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 87% | bottom 11% | 88% | 92% | 96% | 515 places at 100% |
| Homes with internet | 87% | bottom 44% | 85% | 87% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 76% | top 26% | 62% | 70% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 66% | bottom 24% | 63% | 71% | 81% | 12 places at 100% |
| Median household income | $57,564 | bottom 20% | $55,718 | $65,649 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 9% | bottom 17% | 13% | 14% | 16% | University Park, PA (95%) |
Fiber reaches 0.0% of homes in New Haven, against 69.8% across Mason County and 59.9% across West Virginia. Households in New Haven are smaller than the US average (2.3 people against 2.7); 5% of workers work from home (US 15%); and the median household income is $57,564 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in New Haven
Which Fiber Internet Providers are Available in New Haven?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in New Haven, WV.
Which Fixed Wireless and LTE Internet Providers are Available in New Haven?
New Era Broadband Fixed Wireless in New Haven, WV
Availability:
91.6%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
New Era Broadband offers Fixed Wireless service to 91.6% of New Haven homes. Across the city, New Era Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Verizon Fixed Wireless in New Haven, WV
Availability:
74.1%
Customer Rating:
(362)
Avg. Download Speed
183 Mbps
Verizon offers Fixed Wireless service to 74.1% of New Haven homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 183 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 14 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in New Haven, WV
Availability:
65.8%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 65.8% of New Haven homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Ohio Transparent Telecom Fixed Wireless in New Haven, WV
Availability:
11.0%
Customer Rating:
(0)
Avg. Download Speed
50 Mbps
Ohio Transparent Telecom offers Fixed Wireless service to 11.0% of New Haven homes. Across the city, Ohio Transparent Telecom Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps
Which Cable Internet Providers are Available in New Haven?
Optimum Cable in New Haven, WV
Availability:
99.1%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 99.1% of New Haven homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
Which DSL Internet Providers are Available in New Haven?
Frontier DSL in New Haven, WV
Availability:
98.4%
Customer Rating:
(58)
Avg. Download Speed
67 Mbps
Frontier Communications offers DSL service to 98.4% of New Haven homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 4.0 Mbps throughout the city.
Internet in New Haven by Neighborhood and ZIP Code
New Haven has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in New Haven
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in New Haven
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 25265 | 1,405 | 0.0% | 940 Mbps | 4.5 | D | 42/100 |
How New Haven Compares to Nearby Places
The 10 places nearest to New Haven that have their own pages are all within 6 miles, 3 of them in Ohio. Among them, West Columbia has the most homes with fiber (63.2%) and Mason the fewest (0.0%); New Haven has 0.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| New Haven (this page) | 1,642 | 0.0% | 940 Mbps | 4.4 | D | 43/100 |
| Racine, OH | 2,902 | 5.1% | 929 Mbps | 4.3 | D+ | 24/100 |
| Mason | 1,510 | 0.0% | 936 Mbps | 6.3 | D+ | 48/100 |
| Letart | 1,473 | 44.1% | 3,429 Mbps | 3.7 | C | 55/100 |
| West Columbia | 1,411 | 63.2% | 4,775 Mbps | 5.1 | B- | 31/100 |
| Syracuse, OH | 913 | 99.0% | 6,940 Mbps | 6 | A- | 40/100 |
| Hartford City | 503 | 0.0% | 940 Mbps | 4.7 | D | 31/100 |
| Welshtown, OH | 259 | 93.0% | 6,534 Mbps | 7.5 | A- | 48/100 |
| Hartford | 94 | 0.0% | 940 Mbps | 4.9 | D | 28/100 |
| Upper Flats | 93 | 0.0% | 46 Mbps | 1.6 | F | 47/100 |
| Longdale | 40 | 0.0% | 940 Mbps | 3.1 | D- | 62/100 |
Who is the Fastest Internet Provider in New Haven?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Optimum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in New Haven
| Optimum | 940 |
|---|---|
| Verizon | 300 |
| Frontier Communications | 115 |
| Viasat | 100 |
| New Era Broadband | 100 |
| Ohio Transparent Telecom | 50 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in New Haven. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for New Haven Internet Providers
Based on 38 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for New Haven residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in West Virginia, with 2.67 out of 5 stars and 98.4% coverage in New Haven.
At a national level, based on 1614 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all New Haven Internet Providers
The table below shows average customer ratings from customers in New Haven, West Virginia, and customers throughout the country.
| ISP / Tech Type | New Haven Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) |  (1) | (342) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| Optimum | (0) | (28) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans | ||
| New Era Broadband | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in New Haven
Based on data reported by New Haven ISPs to the FCC, the fastest speeds in the city are available through Optimum. The company offers speeds up to 940 Mbps in New Haven. Therefore, the average customer can get up to 940 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | New Haven Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Optimum | (0) | (28) | (279) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans | ||
| New Era Broadband | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in New Haven?
Of the providers in New Haven, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in New Haven where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Frontier Communications is rated second for affordability, with an average price rating of 2.78 out of 5.
The table below shows how customers in New Haven, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in New Haven
| ISP / Tech Type | New Haven Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| Optimum | (0) | (28) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans | ||
| New Era Broadband | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in New Haven?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in New Haven is T-Mobile Home Internet.
- The fastest internet provider should be Optimum. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in New Haven is T-Mobile Home Internet.
- Viasat, Optimum, and HughesNet has the broadest coverage in New Haven, available to 99.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.