Claro vs. Urban Networks

Which is better where you live? Coverage, speed, price and customer ratings, side by side

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Whether you’re researching Claro vs. Urban Networks internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Maintained by:Carson WardData & methodology:Wes WardLast updated:October 24, 2026November 4, 2026

Which is better, Claro or Urban Networks?

Urban Networks is faster, and Claro is available to more people. Where both are offered (about 1.1 million people), Urban Networks has the faster top speed for 27% of homes.

FasterUrban NetworksFaster for 27% of homes where both are offered.

Cheaper to startToo close to callWe do not list plans for both yet.

Better ratedToo close to callToo few reviews to compare yet (0 and 0).

Available to more peopleClaro3.1 million people in 1 state, vs 1.1 million in 1 state.

Claro

Price: $40.00 - $75.00 / mo.
Speed: 10 - 1,000 Mbps
Internet Type: DSL and fiber
Rating (Reviews): (0)
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Urban Networks

Price: Unavailable, please see site for details
Speed: 500 - 1,000 Mbps
Internet Type: Fixed wireless and fiber
Rating (Reviews): (0)
View Plans

Claro vs. Urban Networks at a glance

Measure	Claro	Urban Networks
Available to	3.1 million people in 1 state	1.1 million people in 1 state
Main technology	DSL 80%, fiber 60%	Fixed wireless 100%, fiber 2%
Top download speed filed with the FCC	1,000 Mbps	1,000 Mbps
Fastest plan we list	Not listed	Not listed
Starting price	Not listed	Not listed
Cheapest plan, first 2 years	Not listed	Not listed
Customer rating	No reviews yet	No reviews yet
Rated for speed	No reviews yet	No reviews yet
Rated for price	No reviews yet	No reviews yet
Where both are offered	About 1.1 million people (96% of Urban Networks's area); Urban Networks is faster for 27% of them, the same top speed for 68%

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Claro and Urban Networks are available

Claro and Urban Networks have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Claro Available | Urban Networks Available | No Coverage

Claro currently offers internet service in 128 cities and 78 counties across 1 state, reaching approximately 3,259,220 residents. Their service area includes major markets like San Juan, PR; Bayamon, PR; and Carolina, PR.

Each provider’s own page has its full coverage map, county by county: Claro coverage map and Urban Networks coverage map.

Availability changes from one street to the next. Check your address to see whether Claro, Urban Networks or both are offered at your home.

Claro vs. Urban Networks Speeds and Technology

Claro and Urban Networks utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Urban Networks offers higher overall speeds, with speeds for most covered areas averaging 915 Mbps compared to Claro’s average speed of 586 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Claro’s premium Fiber service reaches 57.2% of their coverage area. Meanwhile, Urban Networks’s top-tier Fiber is available to 2.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Claro vs. Urban Networks Plans and Prices

Below are the current internet plans and pricing details for Claro, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table. Unfortunately, Urban Networks has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

If you represent Urban Networks, getting listed is simple: publish your machine-readable broadband label file, or send your current plan lineup through our contact page, and your plans will appear here shortly after verification.

Claro Internet Plans & Pricing

Plan	Monthly Price	Typical Download Speed	Typical Upload Speed	Connection Type
Internet 100MB + Telefonía Ilimitada PR/US	$40.00	100 Mbps	100 Mbps	Fiber
Internet 300MB + Telefonía Ilimitada PR/US	$50.00	300 Mbps	300 Mbps	Fiber
Internet 600MB + Telefonía Ilimitada PR/US	$55.00	600 Mbps	600 Mbps	Fiber
Internet 1GB + Telefonía Ilimitada PR/US	$75.00	1000 Mbps	1000 Mbps	Fiber

Sourced from pricing published on Claro's official website, last verified June 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

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Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Claro vs. Urban Networks Customer Ratings and Reviews

Compare how real customers rate Claro and Urban Networks based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Claro earns an overall rating of / 5 stars from customer reviews, while Urban Networks maintains a / 5 rating from reviews. outperforms by points in overall satisfaction. Claro’s best-rated service is their offering at / 5 stars, compared to Urban Networks’s highest-rated service, , at / 5 stars.

Claro Ratings & Reviews

Connection

Customer Rating

Claro has an overall rating of out of 5, with a total of reviews and ratings across the United States. Their overall satisfaction score places them other internet providers nationwide.

Looking deeper into Claro’s ratings, their service (% of reviews) averages / 5 stars, their overall company rating. This suggests that , an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Claro Internet Reviews page.

Urban Networks Ratings & Reviews

Connection

Customer Rating

Urban Networks has an overall rating of out of 5, with a total of reviews and ratings across the United States. Their overall satisfaction score places them other internet providers nationwide.

Looking deeper into Urban Networks’s ratings, their service (% of reviews) averages / 5 stars, their overall company rating. This suggests that , an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Urban Networks Internet Reviews page.

Claro vs. Urban Networks Fees and Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

Urban Networks has not provided standardized fee information through their FCC broadband label data. This lack of transparency makes it difficult to assess their true service costs beyond advertised rates. For current fee information, we recommend contacting Urban Networks directly or reviewing their terms of service documentation.

Claro Service

Fee

Not Provided by Claro

Urban Networks Service

Fee

Not Provided by Urban Networks

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Claro vs. Urban Networks Pros and Cons

Claro

No written reviews yet; these lines come from our data.

Pros

Mostly fiber: 60% of the homes it serves, vs 2% for Urban Networks.

Cons

Data caps on some plans.

Urban Networks

No written reviews yet; these lines come from our data.

Pros

Faster where both are offered: the faster top speed for 27% of those homes.

Cons

Claro vs. Urban Networks Top Cities

Claro serves 128 cities while Urban Networks is available in 57 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.