Best Internet Providers in Ponce, PR
All 16 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Ponce, PR
Ponce has 16 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Ponce.
Ranks compare Ponce with the 305 US medium cities (100,000 to 249,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Ponce, PR at a Glance
Ponce Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Liberty
Connection
Customer Rating
Fiber
Cable
Claro
Connection
Customer Rating
Fiber
DSL
DM Wireless
Connection
Customer Rating
Fiber
Fixed Wireless
AeroNet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Ponce ratings may vary and are shown below.
Who is the Best Internet Provider in Ponce, PR?
Liberty is the highest-rated internet provider in Ponce based on 2 Puerto Rico customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Which Providers are Available at my Home in Ponce?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Ponce
- Liberty - cable coverage map
- Claro - fiber coverage map
- DM Wireless - fixed wireless coverage map
- Neptuno - fixed wireless coverage map
- Urban Networks - fixed wireless coverage map
- AeroNet - fixed wireless coverage map
- FamilyNet - fixed wireless coverage map
- VPNet - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- DM Wireless - fiber coverage map
- Osnet Wireless - fixed wireless coverage map
- Liberty - fiber coverage map
- Claro - dsl coverage map
- GoNetworkPR - fixed wireless coverage map
- Spectra Networks - fixed wireless coverage map
- InNET Connections - fixed wireless coverage map
- SpeedyNet - fixed wireless coverage map
- G&B Networks Solutions - fixed wireless coverage map
- Onlinet - fixed wireless coverage map
How Ponce Compares to Places Its Size
Ponce's report card score is tied 291st of 305 and its connectivity index is 305th of 305.
| Measure | Ponce | Rank among US medium cities (100,000 to 249,999 people) | Ponce Municipio | Puerto Rico | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 47.4% | Tied 252nd of 305 | 44.9% | 74.7% | 71.5% | Overland Park, KS (99.9%) |
| Average top speed | 976 Mbps | 305th of 305 | 973 Mbps | 1,276 Mbps | 3,486 Mbps | West Valley City, UT (9,708 Mbps) |
| Providers at a typical address | 8 | Tied 129th of 305 | 7.9 | 9.7 | 7.1 | Carolina, PR (12.6) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | Tied 228th of 305 | 2.4 | 2.5 | 2.7 | Lakewood, NJ (5.1) |
| Workers who work from home | 8% | Tied 275th of 305 | 8% | 8% | 15% | Frisco, TX (38%) |
| Homes with a computer, tablet or phone | 88% | Tied 303rd of 305 | 88% | 85% | 96% | 46 places at 99% |
| Homes with internet | 86% | Tied 295th of 305 | 87% | 82% | 91% | Allen, TX and Cumming, GA and 8 more (98%) |
| Homes on fiber, cable or DSL | 53% | Tied 301st of 305 | 55% | 51% | 76% | Highlands Ranch, CO (92%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 52% | 305th of 305 | 54% | 52% | 81% | Frisco, TX (96%) |
| Median household income | $23,970 | 305th of 305 | $24,841 | $31,518 | $93,246 | Sunnyvale, CA ($189,225) |
| Residents in school (6th grade to college) | 16% | Tied 146th of 305 | 16% | 15% | 16% | College Station, TX (57%) |
Fiber reaches 47.4% of homes in Ponce, against 44.9% across Ponce Municipio and 74.7% across Puerto Rico. Households in Ponce are smaller than the US average (2.4 people against 2.7); 8% of workers work from home (US 15%); and the median household income is $23,970 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Ponce
Which Fiber Internet Providers are Available in Ponce?
Claro Fiber in Ponce, PR
Availability:
45.4%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Claro offers Fiber service to 45.4% of Ponce homes. Across the city, Claro Fiber has speeds up to 1,000 Mbps
DM Wireless Fiber in Ponce, PR
Availability:
3.8%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
DM Wireless offers Fiber service to 3.8% of Ponce homes. Across the city, DM Wireless Fiber has speeds up to 1,000 Mbps
Liberty Fiber in Ponce, PR
Availability:
2.6%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Liberty offers Fiber service to 2.6% of Ponce homes. Across the city, Liberty Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Ponce?
Neptuno Fixed Wireless in Ponce, PR
Availability:
88.6%
Customer Rating:
(0)
Avg. Download Speed
467 Mbps
Neptuno offers Fixed Wireless service to 88.6% of Ponce homes. Across the city, Neptuno Fixed Wireless is the only type of service available from the company, with speeds up to 467 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 300, with an average of 137 Mbps throughout the city.
FamilyNet Fixed Wireless in Ponce, PR
Availability:
87.9%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
FamilyNet offers Fixed Wireless service to 87.9% of Ponce homes. Across the city, FamilyNet Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
DM Wireless Fixed Wireless in Ponce, PR
Availability:
87.7%
Customer Rating:
(0)
Avg. Download Speed
500 Mbps
DM Wireless offers Fixed Wireless service to 87.7% of Ponce homes. Across the city, DM Wireless Fixed Wireless has speeds up to 500 Mbps
AeroNet Fixed Wireless in Ponce, PR
Availability:
85.0%
Customer Rating:
(0)
Avg. Download Speed
470 Mbps
AeroNet offers Fixed Wireless service to 85.0% of Ponce homes. Across the city, AeroNet Fixed Wireless is the only type of service available from the company, with speeds up to 470 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 200, with an average of 120 Mbps throughout the city.
Urban Networks Fixed Wireless in Ponce, PR
Availability:
69.3%
Customer Rating:
(0)
Avg. Download Speed
586 Mbps
Urban Networks offers Fixed Wireless service to 69.3% of Ponce homes. Across the city, Urban Networks Fixed Wireless is the only type of service available from the company, with speeds up to 586 Mbps, with speeds from 500 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Urban Networks Fixed Wireless.
Osnet Wireless Fixed Wireless in Ponce, PR
Availability:
66.8%
Customer Rating:
(0)
Avg. Download Speed
50 Mbps
Osnet Wireless offers Fixed Wireless service to 66.8% of Ponce homes. Across the city, Osnet Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps
T-Mobile Home Internet Fixed Wireless in Ponce, PR
Availability:
59.4%
Customer Rating:
(342)
Avg. Download Speed
64 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 59.4% of Ponce homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 64 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
Spectra Networks Fixed Wireless in Ponce, PR
Availability:
19.0%
Customer Rating:
(0)
Avg. Download Speed
30 Mbps
Spectra Networks offers Fixed Wireless service to 19.0% of Ponce homes. Across the city, Spectra Networks Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps
GoNetworkPR Fixed Wireless in Ponce, PR
Availability:
6.8%
Customer Rating:
(0)
Avg. Download Speed
138 Mbps
GoNetworkPR offers Fixed Wireless service to 6.8% of Ponce homes. Across the city, GoNetworkPR Fixed Wireless is the only type of service available from the company, with speeds up to 138 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 1,000, with an average of 66 Mbps throughout the city.
InNET Connections Fixed Wireless in Ponce, PR
Availability:
5.0%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
InNET Connections offers Fixed Wireless service to 5.0% of Ponce homes. Across the city, InNET Connections Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
VPNet Fixed Wireless in Ponce, PR
Availability:
4.0%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
VPNet offers Fixed Wireless service to 4.0% of Ponce homes. Across the city, VPNet Fixed Wireless is the only type of service available from the company, with speeds up to 1,000 Mbps
SpeedyNet Fixed Wireless in Ponce, PR
Availability:
1.6%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
SpeedyNet offers Fixed Wireless service to 1.6% of Ponce homes. Across the city, SpeedyNet Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Onlinet Fixed Wireless in Ponce, PR
Availability:
1.5%
Customer Rating:
(0)
Avg. Download Speed
50 Mbps
Onlinet offers Fixed Wireless service to 1.5% of Ponce homes. Across the city, Onlinet Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps
G&B Networks Solutions Fixed Wireless in Ponce, PR
Availability:
1.4%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
G&B Networks Solutions offers Fixed Wireless service to 1.4% of Ponce homes. Across the city, G&B Networks Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which Cable Internet Providers are Available in Ponce?
Liberty Cable in Ponce, PR
Availability:
88.2%
Customer Rating:
(2)
Avg. Download Speed
1,000 Mbps
Liberty offers Cable service to 88.2% of Ponce homes. Across the city, Liberty Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Ponce?
Claro DSL in Ponce, PR
Availability:
70.8%
Customer Rating:
(0)
Avg. Download Speed
31 Mbps
Claro offers DSL service to 70.8% of Ponce homes. Across the city, Claro DSL has speeds up to 31 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.9 Mbps throughout the city.
Internet in Ponce by Neighborhood and ZIP Code
Fiber reaches from 0.0% of homes in Jardines del Caribe to 100.0% in Parcelas Nueva Vida; by ZIP code, from 36.1% in 00716 to 55.9% in 00795. Each row links to that place’s page.
Neighborhoods in Ponce
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Parcelas Nueva Vida | 4,278 | 100.0% | 1,000 Mbps | 7.1 | B+ | 29/100 |
| Villa del Carmen | 4,195 | 17.6% | 1,000 Mbps | 8.5 | C+ | 46/100 |
| Jardines del Caribe | 4,035 | 0.0% | 1,000 Mbps | 7.8 | C- | 40/100 |
ZIP codes in Ponce
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 00795 | 42,286 | 55.9% | 985 Mbps | 8.2 | C+ | 44/100 |
| 00728 | 37,563 | 45.5% | 963 Mbps | 7.8 | C+ | 36/100 |
| 00730 | 29,473 | 42.5% | 991 Mbps | 8.4 | C+ | 26/100 |
| 00716 | 28,849 | 36.1% | 998 Mbps | 8.3 | C+ | 26/100 |
| 00717 | 14,114 | 37.1% | 997 Mbps | 8.4 | C+ | 19/100 |
| 00731 | 11,391 | 46.1% | 866 Mbps | 5.3 | C- | 34/100 |
How Ponce Compares to Nearby Places
The 10 places nearest to Ponce that have their own pages are all within 12 miles. Among them, Magas Arriba has the most homes with fiber (98.9%) and Mercedita the fewest (48.3%); Ponce has 47.4%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Ponce (this page) | 146,465 | 47.4% | 976 Mbps | 8 | C+ | 28/100 |
| Villalba | 27,069 | 72.2% | 941 Mbps | 7 | C+ | 29/100 |
| Jayuya | 16,984 | 92.0% | 985 Mbps | 5.6 | C+ | 26/100 |
| Mercedita | 16,717 | 48.3% | 981 Mbps | 7.9 | C+ | 44/100 |
| Adjuntas | 14,683 | 75.6% | 967 Mbps | 4.9 | C | 30/100 |
| Penuelas | 14,668 | 83.0% | 994 Mbps | 5.3 | C+ | 44/100 |
| Coto Laurel | 13,527 | 71.1% | 958 Mbps | 7.8 | B- | 48/100 |
| Juana Diaz | 11,100 | 64.3% | 982 Mbps | 8.5 | B- | 59/100 |
| Macana | 10,096 | 90.5% | 963 Mbps | 4.9 | C+ | 29/100 |
| Guayanilla | 8,743 | 83.2% | 1,000 Mbps | 5.1 | C | 31/100 |
| Magas Arriba | 2,646 | 98.9% | 996 Mbps | 5.3 | B- | 46/100 |
Who is the Fastest Internet Provider in Ponce?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Liberty.
Data Reported to FCC by ISPs: Average Maximum Available in Ponce
| Claro | 1,000 |
|---|---|
| Neptuno | 1,000 |
| Liberty | 1,000 |
| DM Wireless | 1,000 |
| AeroNet | 1,000 |
| Urban Networks | 1,000 |
| GoNetworkPR | 1,000 |
| VPNet | 1,000 |
| Viasat | 100 |
| FamilyNet | 100 |
| T-Mobile Home Internet | 100 |
| InNET Connections | 100 |
| SpeedyNet | 100 |
| G&B Networks Solutions | 100 |
| Osnet Wireless | 50 |
| Onlinet | 50 |
| Spectra Networks | 30 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Ponce. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Ponce Internet Providers
Based on 2 reviews from Puerto Rico internet customers, Liberty is the best internet service provider for Ponce residents. Liberty was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction.
At a national level, based on 344 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Ponce Internet Providers
The table below shows average customer ratings from customers in Ponce, Puerto Rico, and customers throughout the country.
| ISP / Tech Type | Ponce Overall | Puerto Rico Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Liberty | (0) | (2) | (2) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Spectra Networks | (0) | (0) | (0) | View Plans | ||
| Onlinet | (0) | (0) | (0) | View Plans | ||
| Osnet Wireless | (0) | (0) | (0) | View Plans | ||
| G&B Networks Solutions | (0) | (0) | (0) | View Plans | ||
| SpeedyNet | (0) | (0) | (0) | View Plans | ||
| InNET Connections | (0) | (0) | (0) | View Plans | ||
| FamilyNet | (0) | (0) | (0) | View Plans | ||
| GoNetworkPR | (0) | (0) | (0) | View Plans | ||
| Neptuno | (0) | (0) | (0) | View Plans | ||
| AeroNet | (0) | (0) | (0) | View Plans | ||
| Claro | (0) | (0) | (0) | View Plans | ||
| DM Wireless | (0) | (0) | (0) | View Plans | ||
| Urban Networks | (0) | (0) | (0) | View Plans | ||
| VPNet | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Ponce
Based on data reported by Ponce ISPs to the FCC, the fastest speeds in the city are available through Liberty. The company offers speeds up to 1,000 Mbps in Ponce. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Liberty. This indicates Liberty reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Ponce Speed | Puerto Rico Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Liberty | (0) |  (2) | (2) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Spectra Networks | (0) | (0) | (0) | View Plans | ||
| Onlinet | (0) | (0) | (0) | View Plans | ||
| Osnet Wireless | (0) | (0) | (0) | View Plans | ||
| G&B Networks Solutions | (0) | (0) | (0) | View Plans | ||
| SpeedyNet | (0) | (0) | (0) | View Plans | ||
| InNET Connections | (0) | (0) | (0) | View Plans | ||
| FamilyNet | (0) | (0) | (0) | View Plans | ||
| GoNetworkPR | (0) | (0) | (0) | View Plans | ||
| Neptuno | (0) | (0) | (0) | View Plans | ||
| AeroNet | (0) | (0) | (0) | View Plans | ||
| Claro | (0) | (0) | (0) | View Plans | ||
| DM Wireless | (0) | (0) | (0) | View Plans | ||
| Urban Networks | (0) | (0) | (0) | View Plans | ||
| VPNet | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Ponce?
Of the providers in Ponce, customers rate Liberty the best for price. Data comes from customers rating their satisfaction with pricing: in Ponce where enough of them have reviewed a provider, otherwise across Puerto Rico or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Liberty is rated 2.50 out of 5 for price, which is much lower than the average across all internet providers in the country.
The table below shows how customers in Ponce, Puerto Rico, and the United States rated the affordability of their internet service.
Rated Affordability in Ponce
| ISP / Tech Type | Ponce Affordability | Puerto Rico Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Liberty | (0) | (2) | (2) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Spectra Networks | (0) | (0) | (0) | View Plans | ||
| Onlinet | (0) | (0) | (0) | View Plans | ||
| Osnet Wireless | (0) | (0) | (0) | View Plans | ||
| G&B Networks Solutions | (0) | (0) | (0) | View Plans | ||
| SpeedyNet | (0) | (0) | (0) | View Plans | ||
| InNET Connections | (0) | (0) | (0) | View Plans | ||
| FamilyNet | (0) | (0) | (0) | View Plans | ||
| GoNetworkPR | (0) | (0) | (0) | View Plans | ||
| Neptuno | (0) | (0) | (0) | View Plans | ||
| AeroNet | (0) | (0) | (0) | View Plans | ||
| Claro | (0) | (0) | (0) | View Plans | ||
| DM Wireless | (0) | (0) | (0) | View Plans | ||
| Urban Networks | (0) | (0) | (0) | View Plans | ||
| VPNet | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Puerto Rico
Customer Reviews
Lizbel Gonzalez
Liberty Cable
August 08, 2026 connection problem
A Caguas, PR Customer
Liberty Cable
February 03, 2025 Their customer service is really bad. I left to go visit my family and I wanted to deactivate it so i dont have to pay for it while i'm gone but they say you need to call on the day you want to inactivate. its a ploy where the customer forgets so they get more money. if i had better options, i would pay for another one w better service. there we only have claro and liberty.
A Puerto Rico Customer
AT&T Fiber
June 26, 2024 Rate your provider
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Which ISP Should You Choose in Ponce?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Ponce is Liberty.
- The fastest internet provider should be Liberty. Considering speed for the money and reliability in speeds, Liberty may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Ponce is Liberty.
- Viasat, HughesNet, and Claro has the broadest coverage in Ponce, available to 97.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.