First Step Internet vs. St. John Cable Company

Whether you’re researching First Step Internet vs. St. John Cable Company internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

First Step Internet and St. John Cable Company compete directly in approximately 0.01% of their service areas, with First Step Internet covering 158,852 people nationwide and St. John Cable Company serving 1,375. First Step Internet primarily delivers internet through a fiber connection; St. John Cable Company specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of First Step Internet and St. John Cable Company’s availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

First Step Internet vs. St. John Cable Company | Pros & Cons

First Step Internet vs. St. John Cable Company | Availability

First Step Internet and St. John Cable Company have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | First Step Internet Available | St. John Cable Company Available | No Coverage

First Step Internet currently offers internet service in 100 cities and 11 counties across 2 states, reaching approximately 158,852 residents. Their service area includes major markets like Lewiston, ID; Moscow, ID; and Pullman, WA. By comparison, St. John Cable Company serves 1,375 residents in 8 cities and 1 counties in 1 state, with a presence in population centers such as St. John, WA; Endicott, WA; and Steptoe, WA.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about First Step Internet and St. John Cable Company at your location, use our address search tool:

First Step Internet vs. St. John Cable Company | Speeds & Technology

First Step Internet and St. John Cable Company utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, First Step Internet primarily delivers internet through fiber, available to 8.5% of their customers. They also offer fixed wireless to 99.9% of their coverage area. St. John Cable Company relies on fiber technology, which comprises 100.0% of their network, this is the only connection type they offer.

In terms of potential speeds across the country, St. John Cable Company offers higher overall speeds, with speeds for most covered areas averaging 1,000 Mbps compared to First Step Internet’s average speed of 114 Mbps. When examining their overlapping service areas, St. John Cable Company delivers faster speeds in 0.00% of locations where both providers operate, similar speeds in 0.00%, and slower speeds in 100.00%.

The availability of each provider’s fastest technology varies significantly by location. First Step Internet’s premium Fiber service reaches 8.5% of their coverage area. Meanwhile, St. John Cable Company’s top-tier Fiber is available to 100.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

First Step Internet vs. St. John Cable Company | Plans & Pricing

Below are the current internet plans and pricing details for First Step Internet and St. John Cable Company, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

First Step Internet Plans

St. John Cable Company Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

First Step Internet vs. St. John Cable Company | Customer Ratings & Reviews

Compare how real customers rate First Step Internet and St. John Cable Company based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, First Step Internet earns an overall rating of / 5 stars from customer reviews, while St. John Cable Company maintains a / 5 rating from reviews. outperforms by points in overall satisfaction. First Step Internet’s best-rated service is their offering at / 5 stars, compared to St. John Cable Company’s highest-rated service, , at / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

First Step Internet vs. St. John Cable Company | Top Cities

First Step Internet serves 100 cities while St. John Cable Company is available in 8 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.