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8 Best Internet Providers in Pullman, WA

Find internet availability by address in Pullman, WA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Pullman ISP Report Card | Business Internet in Pullman

Pullman ISP Report at a Glance
ISP grade Pullman ISP Report Card B+
Average speed Download Speed for Most Households 5,060 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real Pullman Customer Ratings 1

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Pullman has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pullman.

Pullman overview

Pullman has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pullman.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

72.8%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pullman.

Max Download Speed InfoCalculated from the maximum speeds available to most Pullman residents, weighted by user distribution.

Customer Rating

Cable

72.8%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

Ziply

Ziply logo

Availability:

72.9%

Customer Rating:

4.0 of 5 stars

(69)

View Plans

1-833-875-1348 Price: $35.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pullman.

Max Download Speed InfoCalculated from the maximum speeds available to most Pullman residents, weighted by user distribution.

Customer Rating

Fiber

68.8%

5,500 Mbps

6,000 Mbps

Fiber: 4.1 of 5 stars

(59)

DSL

55.3%

16 Mbps

115 Mbps

DSL: 2.6 of 5 stars

(7)

First Step Internet

First Step Internet logo

Availability:

75.6%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: Starting at $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pullman.

Max Download Speed InfoCalculated from the maximum speeds available to most Pullman residents, weighted by user distribution.

Customer Rating

Fiber

13.6%

1,146 Mbps

2,000 Mbps

Fiber: 0.0 of 5 stars

(0)

Fixed Wireless

75.6%

34 Mbps

300 Mbps

Wireless: 0.0 of 5 stars

(0)

Inland Networks

Inland Networks logo

Availability:

3.4%

Customer Rating:

4.0 of 5 stars

(1)

View Plans

Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pullman.

Max Download Speed InfoCalculated from the maximum speeds available to most Pullman residents, weighted by user distribution.

Customer Rating

Fiber

3.4%

1,000 Mbps

1,000 Mbps

Fiber: 4.0 of 5 stars

(1)

Above are the top 4 providers in Pullman, WA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

EarthLink

EarthLink logo

Availability:

71.5%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pullman.

Max Download Speed InfoCalculated from the maximum speeds available to most Pullman residents, weighted by user distribution.

Customer Rating

Fixed Wireless

71.5%

65 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

AT&T

AT&T logo

Availability:

71.5%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pullman.

Max Download Speed InfoCalculated from the maximum speeds available to most Pullman residents, weighted by user distribution.

Customer Rating

Fixed Wireless

71.5%

65 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(164)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

71.5%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: Starting at $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pullman.

Max Download Speed InfoCalculated from the maximum speeds available to most Pullman residents, weighted by user distribution.

Customer Rating

Fixed Wireless

71.5%

94 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Verizon

Verizon logo

Availability:

57.8%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pullman.

Max Download Speed InfoCalculated from the maximum speeds available to most Pullman residents, weighted by user distribution.

Customer Rating

Fixed Wireless

57.8%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Pullman residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: $55.00 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: $54.99 - $124.99 / mo.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: $55.00 - $130.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Pullman ratings may vary and are shown below.

Who is the Best Internet Provider in Pullman, WA?

Ziply is the highest-rated internet provider in Pullman based on 58 Washington customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Pullman, Washington, and customers throughout the country.

Top Rated Internet Providers in Pullman

Spectrum4.003.333.28
Inland Networks4.004.004.00
ZiplyN/A4.004.05
AT&TN/A4.003.66
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Pullman Internet Providers

ISP / Tech TypePullman OverallWashington OverallNational OverallFor Service
Inland Networks (1) (1) (1)View Plans
Spectrum (1) (9) (1738)View Plans
AT&T (0) (1) (924)View Plans
Ziply (0) (30) (60)View Plans
T-Mobile Home Internet (0) (10) (284)View Plans
Verizon (0) (7) (723)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans
First Step Internet (0) (0) (0)View Plans

Based on 58 reviews from Washington internet customers, Ziply is the best internet service provider for Pullman residents. Ziply was rated at an average of 3.80 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Washington, with 4.00 out of 5 stars and 71.5% coverage in Pullman.

At a national level, based on 3927 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Which Providers are Available at my Home in Pullman?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Pullman, WA map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Pullman?

Based on both FCC data and unbiased customer ratings in Pullman, the fastest internet in the city comes from Ziply.

Data Reported to FCC by ISPs: Average Maximum Available in Pullman

Max Advertised Speed in Pullman, WA

ISP / Tech TypeMax Advertised Speed
Ziply6,000 Mbps
First Step Internet2,000 Mbps
Inland Networks1,000 Mbps
Spectrum1,000 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Pullman

Spectrum4.003.783.61
Inland Networks3.003.003.00
VerizonN/A4.144.00
ZiplyN/A4.134.12
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypePullman SpeedWashington SpeedNational SpeedFor Service
Spectrum (1) (9) (1738)View Plans
Inland Networks (1) (1) (1)View Plans
Verizon (0) (7) (723)View Plans
Ziply (0) (30) (60)View Plans
AT&T (0) (1) (924)View Plans
T-Mobile Home Internet (0) (10) (284)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans
First Step Internet (0) (0) (0)View Plans

Based on data reported by Pullman ISPs to the FCC, the fastest speeds in the city are available through Ziply. The company offers speeds up to 6,000 Mbps in Pullman. Therefore, the average customer can get up to 5,193 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Ziply. This indicates Ziply reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Pullman?

Washington customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 3.91 out of 5, which is similar to the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Pullman customers with an average price rating of 3.67 out of 5.

The chart and graph below show how customers in Pullman, Washington, and the United States rated the affordability of their internet service.

Rated Affordability in Pullman

Spectrum3.002.672.91
Inland Networks3.003.003.00
T-Mobile Home InternetN/A4.004.11
VerizonN/A3.713.50
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypePullman AffordabilityWashington AffordabilityNational AffordabilityFor Service
Inland Networks (1) (1) (1)View Plans
Spectrum (1) (9) (1738)View Plans
T-Mobile Home Internet (0) (10) (284)View Plans
Verizon (0) (7) (723)View Plans
Ziply (0) (30) (60)View Plans
AT&T (0) (1) (924)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans
First Step Internet (0) (0) (0)View Plans

Pullman Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Pullman below, including the metrics used and how Pullman compares to the rest of Washington and nation.

Pullman ISP Report Card: B+
Metric

(hover for details)
Pullman Washington USA
69.64% 51.43% 67.25%
5,060 Mbps 2,720 Mbps 3,293 Mbps
7.4 6.5 6.8

 

Pullman Digital Connectivity Index: 62 / 100
Metric

(hover for details)
Pullman Washington USA
2.3 2.6 2.7
11% 17% 14%
98% 97% 95%
86% 93% 90%
74% 80% 75%
98% 81% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Pullman ISP Report Card & Digital Connectivity Index

The ISP Report Card in Pullman is B+, which is much better than other cities. The local demand for broadband internet connectivity in Pullman is high with a score of 62 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Pullman have done a good job meeting the needs of its residents.

The Pullman ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

86% of Pullman households have an internet connection while having 75.69% availability. 74% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 12% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 98% subscribe to it. A very large amount of Pullman residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Pullman?

Johnson, WA

  • ISP Report Card: A
  • Digital Connectivity Index: 80 / 100
Albion, WA

  • ISP Report Card: C
  • Digital Connectivity Index: 66 / 100
Moscow, ID

  • ISP Report Card: B
  • Digital Connectivity Index: 57 / 100

Colton, WA

  • ISP Report Card: C-
  • Digital Connectivity Index: 53 / 100
Wawawai, WA

  • ISP Report Card: D-
  • Digital Connectivity Index: 58 / 100
Palouse, WA

  • ISP Report Card: B
  • Digital Connectivity Index: 69 / 100

Viola, ID

  • ISP Report Card: D-
  • Digital Connectivity Index: 54 / 100
Uniontown, WA

  • ISP Report Card: C
  • Digital Connectivity Index: 51 / 100
Colfax, WA

  • ISP Report Card: C+
  • Digital Connectivity Index: 45 / 100

How Much Speed does a Pullman Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Pullman is 2.3, which is smaller than the Washington average of 2.6 and smaller than the national average of 2.7. Pullman’s average household income is $49,692 which is much lower than the Washington average of $106,027 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Pullman also has 51% of its population enrolled in school between the 6th grade and college level, this is higher than the Washington average of 15%. Additionally, 11% of residents work from home, which is lower than the 17% of residents in Washington who work from home. This and other factors you can see above show us that the community of Pullman has a high need for internet connectivity and speeds.

Compared to the rest of the country, Pullman households are much more technology-engaged. 98% of households have some sort of computing device, 94% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Pullman?

Ziply Fiber in Pullman, WA

Ziply logo

Availability:

68.8%

Customer Rating:

4.1 of 5 stars

(59)

Avg. Download Speed

5,500 Mbps

Ziply offers Fiber service to 68.8% of Pullman homes. Across the city, Ziply Fiber has speeds up to 5,500 Mbps, with speeds from 1,000 Mpbs up to 6,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Ziply Fiber. Ziply Fiber is rated about the same as other types of internet service available in Pullman from Ziply in terms of customer satisfaction.

First Step Internet Fiber in Pullman, WA

First Step Internet logo

Availability:

13.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,146 Mbps

First Step Internet offers Fiber service to 13.6% of Pullman homes. Across the city, First Step Internet Fiber has speeds up to 1,146 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for First Step Internet Fiber. First Step Internet Fiber is rated other types of internet service available in Pullman from First Step Internet in terms of customer satisfaction.

Inland Networks Fiber in Pullman, WA

Inland Networks logo

Availability:

3.4%

Customer Rating:

4.0 of 5 stars

(1)

Avg. Download Speed

1,000 Mbps

Inland Networks offers Fiber service to 3.4% of Pullman homes. Across the city, Inland Networks Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Inland Networks Fiber. Inland Networks Fiber is rated the same as other types of internet service available in Pullman from Inland Networks in terms of customer satisfaction.

Which Cable Internet Providers are Available in Pullman?

Spectrum Cable in Pullman, WA

Spectrum logo

Availability:

72.8%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 72.8% of Pullman homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 38 Mbps throughout the city. Spectrum Cable is rated lower than other types of internet service available in Pullman from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Pullman?

Ziply DSL in Pullman, WA

Ziply logo

Availability:

55.3%

Customer Rating:

2.6 of 5 stars

(7)

Avg. Download Speed

16 Mbps

Ziply offers DSL service to 55.3% of Pullman homes. Across the city, Ziply DSL has speeds up to 16 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 1.4 Mbps throughout the city. Ziply DSL is rated lower than other types of internet service available in Pullman from Ziply in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Pullman?

First Step Internet Fixed Wireless in Pullman, WA

First Step Internet logo

Availability:

75.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

34 Mbps

First Step Internet offers Fixed Wireless service to 75.6% of Pullman homes. Across the city, First Step Internet Fixed Wireless has speeds up to 34 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 4.0 and as high as 300, with an average of 15 Mbps throughout the city. First Step Internet Fixed Wireless is rated other types of internet service available in Pullman from First Step Internet in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Pullman, WA

T-Mobile Home Internet logo

Availability:

71.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

94 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 71.5% of Pullman homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 94 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 19 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Pullman from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Pullman, WA

EarthLink logo

Availability:

71.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

65 Mbps

EarthLink offers Fixed Wireless service to 71.5% of Pullman homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 65 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Pullman from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Pullman, WA

AT&T logo

Availability:

71.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

65 Mbps

AT&T offers Fixed Wireless service to 71.5% of Pullman homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 65 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Pullman from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in Pullman, WA

Verizon logo

Availability:

57.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 57.8% of Pullman homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Pullman from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Pullman?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Pullman is Ziply.
  • The fastest internet provider should be Ziply. Considering speed for the money and reliability in speeds, Ziply may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Pullman is T-Mobile Home Internet.
  • Viasat, HughesNet, and First Step Internet has the broadest coverage in Pullman, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Pullman compare to other cities with a similar population?

To see how Pullman stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Pullman’s B+ ISP Report Card and 62 / 100 Digital Connectivity Index.

Henderson, KY

  • ISP Report Card: A-
  • Digital Connectivity Index: 47 / 100
Drexel Hill, PA

  • ISP Report Card: A-
  • Digital Connectivity Index: 83 / 100
Dublin, GA

  • ISP Report Card: C
  • Digital Connectivity Index: 46 / 100

East Wenatchee, WA

  • ISP Report Card: C
  • Digital Connectivity Index: 69 / 100
El Paso de Robles, CA

  • ISP Report Card: B-
  • Digital Connectivity Index: 77 / 100
Endicott, NY

  • ISP Report Card: C+
  • Digital Connectivity Index: 55 / 100

Englewood, FL

  • ISP Report Card: B
  • Digital Connectivity Index: 56 / 100
Ephrata, PA

  • ISP Report Card: A-
  • Digital Connectivity Index: 54 / 100
Erie, CO

  • ISP Report Card: B
  • Digital Connectivity Index: 94 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Washington

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HughesNet Satellite

August 05, 2026

### One star only because zero isn’t an option HughesNet provided, without question, the worst internet service and customer service we have ever experienced. We remained customers for seven years—not because we were satisfied, but because we live in a rural area and had no other viable option. The service was never consistently reliable. Streaming a complete movie was nearly impossible. Calls repeatedly dropped, including calls made to HughesNet’s own customer service department because the connection was so unstable. When that happened, they wouldn’t call us back, and we often couldn’t reconnect with them to finish resolving the problem. HughesNet repeatedly claimed we had used all our data, even during periods when we had barely streamed anything and hadn’t managed to watch complete movies. We were told that exceeding the data allowance would only result in slower speeds, but what we experienced wasn’t merely a slowdown—the service would become completely disrupted and practically unusable. Technical support was equally frustrating. Technicians would identify problems or recommend solutions, only for HughesNet to refuse to authorize or implement what its own technicians recommended. We spent years calling, troubleshooting, repeating the same information, and being passed around without receiving a lasting solution. We paid every month for a service that frequently failed to provide even basic, dependable internet access. The moment fiber internet finally became available in our area, we left HughesNet. Since switching, the difference has been unbelievable: reliable service, uninterrupted streaming, stable calls, and none of the constant excuses or mysterious data problems we dealt with before. That alone confirmed that our devices and usage were not the real issue. Seven years with HughesNet gave them more than enough opportunity to provide the service and support we were paying for. They consistently failed at both. I would never recommend HughesNet to anyone. If it appears to be your only option, investigate absolutely every possible alternative before signing up. Being without internet may be less aggravating than paying for internet that repeatedly doesn’t work.

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Steven T.

T-Mobile Home Internet Fixed Wireless

March 06, 2026

Overall, T-Mobile’s WiFi service is generally reliable. Download/upload speeds are typically 250/20 or so. Thus, speeds are not bad but not lightening fast. During busy times your speeds will be significantly slower.

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Dev A.

XFINITY Cable

February 28, 2026

I wish I had good things to say about xfinity. But this morning I literally had my 7th chat with them about the same issue. I have been all but begging them to remove "flex" which is a supposedly free add-on streaming service. I was charged once for them, asked them to remove it, they said it was removed. Since then I have spent the following year and a half trying to deal with the equipment fee. (I've never had any equipment.) and to have it removed from my bill as it STILL shows. I was assured this morning by the 2nd person I had on chat that it had been escalated (the first person suddenly disconnected when I asked what assurances I had that the issue was resolved, leaving me to have to start all over with 2nd rep). By the end of the chat she told me it was done. I am not holding my breath. This is typical for any issue I've had with xfinity. From service that drops to issues with coverage in my small apartment, to going with a package that includes free pods that will extend coverage only to find out that I only get free pods IF the test they run shows I need them (it didn't), you would think customer service might be doing their best to please their customers. They're not. If I could leave easily, I would but apparently this is the best service in my area.

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Patricia V

Quantum Fiber

February 22, 2026

I am overall satisfied with the service provided by Quantum and am very happy with the price, it's a third of the price we were paying our previous provider. However, there have been several times when our internet service has gone down and I find it hard to get information on why or what is happening. There is an outage map on their website but it doesn't give detailed information like how long the service interruption is expected to last. There has been just one time that service was down for several days, and they did offer a credit for the following month's service charge which I very much appreciated. Despite the outages we've experienced I definitely prefer the fiber optic service because it's much faster than cable and we get better wifi service throughout our entire two story house.

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A Leavenworth, WA Customer

LocalTel Fiber

February 16, 2026
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