Lumos Networks vs. Citizens Telephone Cooperative

Whether you’re researching Lumos Networks vs. Citizens Telephone Cooperative internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Lumos Networks and Citizens Telephone Cooperative compete directly in approximately 0.03% of their service areas, with Lumos Networks covering 1,145,497 people nationwide and Citizens Telephone Cooperative serving 63,456. Lumos Networks primarily delivers internet through a fiber connection; Citizens Telephone Cooperative specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of Lumos Networks and Citizens Telephone Cooperative's availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

Lumos Networks vs. Citizens Telephone Cooperative | Pros & Cons

Lumos Networks vs. Citizens Telephone Cooperative | Availability

Lumos Networks and Citizens Telephone Cooperative have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Lumos Networks Available | Citizens Telephone Cooperative Available | No Coverage

Lumos Networks currently offers internet service in 232 cities and 32 counties across 7 states, reaching approximately 1,145,497 residents. Their service area includes major markets like Greensboro, NC; Winston-Salem, NC; and Columbia, SC. By comparison, Citizens Telephone Cooperative serves 63,456 residents in 108 cities and 21 counties in 3 states, with a presence in population centers such as Floyd, VA; Vienna, GA; and Max Meadows, VA.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about Lumos Networks and Citizens Telephone Cooperative at your location, use our address search tool:

Lumos Networks vs. Citizens Telephone Cooperative | Speeds & Technology

Lumos Networks and Citizens Telephone Cooperative utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, Lumos Networks primarily delivers internet through fiber, available to 99.8% of their customers. They also offer DSL to 8.3% of their coverage area. Citizens Telephone Cooperative relies on fiber technology, which comprises 76.9% of their network, with DSL available in 35.9% of their service locations.

In terms of potential speeds across the country, Lumos Networks offers higher overall speeds, with speeds for most covered areas averaging 4,249 Mbps compared to Citizens Telephone Cooperative's average speed of 1,178 Mbps. When examining their overlapping service areas, Lumos Networks delivers faster speeds in 94.48% of locations where both providers operate, similar speeds in 5.52%, and slower speeds in 0.00%.

The availability of each provider's fastest technology varies significantly by location. Lumos Networks's premium Fiber service reaches 99.8% of their coverage area. Meanwhile, Citizens Telephone Cooperative's top-tier Fiber is available to 76.9% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Lumos Networks vs. Citizens Telephone Cooperative | Plans & Pricing

Below are the current internet plans and pricing details for Lumos Networks, sourced directly from FCC-mandated machine-readable broadband labels to ensure transparency and accuracy. Unfortunately, Citizens Telephone Cooperative has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

We've included the available Lumos Networks plan details below to help you understand their offerings while we await Citizens Telephone Cooperative's compliance with federal transparency requirements.

Lumos Networks Plans

Citizens Telephone Cooperative Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Lumos Networks vs. Citizens Telephone Cooperative | Customer Ratings & Reviews

Compare how real customers rate Lumos Networks and Citizens Telephone Cooperative based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Lumos Networks earns an overall rating of 4.20 / 5 stars from 25 customer reviews, while Citizens Telephone Cooperative maintains a 0.00 / 5 rating from 0 reviews. Citizens Telephone Cooperative outperforms Lumos Networks by 0.00 points in overall satisfaction. Lumos Networks's best-rated service is their cable offering at 5.00 / 5 stars, compared to Citizens Telephone Cooperative's highest-rated service, , at 0.00 / 5 stars.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Lumos Networks vs. Citizens Telephone Cooperative | Top Cities

Lumos Networks serves 232 cities while Citizens Telephone Cooperative is available in 108 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.