9 Best Internet Providers in New Castle, VA

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in New Castle, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Castle ratings may vary and are shown below.

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Who is the Best Internet Provider in New Castle, VA?

AT&T is the best internet provider in New Castle based on Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in New Castle, making it a solid recommendation among providers with reviews. AT&T is an option for 76.57% of the city.

The chart and table below show average customer ratings from customers in New Castle, Virginia, and customers throughout the country.

Top Rated Internet Providers in New Castle

Local, State, and National Ratings for all New Castle Internet Providers

Based on 16 reviews from Virginia internet customers, AT&T is the best internet service provider for New Castle residents. AT&T was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 4.50 out of 5 stars and 68.1% coverage in New Castle.

At a national level, based on 1319 national reviews for any of the providers listed above, Lumos Networks is rated higher than any other provider, with a rating of 4.28 out of 5.

Who is the Fastest Internet Provider in New Castle?

Based on both FCC data and unbiased customer ratings in New Castle, the fastest internet in the city comes from Lumos Networks.

Data Reported to FCC by ISPs: Average Maximum Available in New Castle

	ISP / Tech Type	Max Advertised Speed
	TDS	8,000 Mbps
	PemTel	1,000 Mbps
	Lumos Networks	1,000 Mbps
	Citizens Telephone Cooperative	1,000 Mbps
	River Street Networks	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	US Cellular	100 Mbps
	Viasat	100 Mbps
	AT&T	25 Mbps
	EarthLink	25 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in New Castle

Based on data reported by New Castle ISPs to the FCC, the fastest speeds in the city are available through Lumos Networks. The company offers speeds up to 8,000 Mbps in New Castle. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Lumos Networks. This indicates Lumos Networks reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in New Castle?

Virginia customers rate US Cellular as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

US Cellular received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Lumos Networks is rated in second place for affordability by the company’s New Castle customers with an average price rating of 4.33 out of 5.

The chart and graph below show how customers in New Castle, Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in New Castle

New Castle Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for New Castle below, including the metrics used and how New Castle compares to the rest of Virginia and nation.

New Castle ISP Report Card: C-

	Metric (hover for details)	New Castle	Virginia	USA
	Fiber Availability Percent The percentage of households in New Castle that have a Fiber internet connection available to their home.	14.84%	76.30%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	387 Mbps	1,990 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for New Castle.	6.0	5.6	6.8

 

New Castle Digital Connectivity Index: 65 / 100

	Metric (hover for details)	New Castle	Virginia	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.9	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	10%	16%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	95%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	87%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	74%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	74%	77%	76%

New Castle ISP Report Card & Digital Connectivity Index

The ISP Report Card in New Castle is C-, which is better than other cities. The local demand for broadband internet connectivity in New Castle is high with a score of 65 / 100 in our Digital Connectivity Index. This means that internet service providers operating in New Castle have done a good job meeting the needs of its residents.

The New Castle ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

87% of New Castle households have an internet connection despite having 100.00% availability. 74% of households have fiber, cable, or DSL, 14% have satellite, 0% are still on dial-up, and 7% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 74% subscribe to it. A large amount of New Castle residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to New Castle?

How Much Speed does a New Castle Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in New Castle is 2.9, which is larger than the Virginia average of 2.6 and larger than the national average of 2.7. New Castle's average household income is $73,970 which is lower than the Virginia average of $107,027 and about average for the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

New Castle also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the Virginia average of 16%. Additionally, 10% of residents work from home, which is lower than the 16% of residents in Virginia who work from home. This and other factors you can see above show us that the community of New Castle has a high need for internet connectivity and speeds.

Compared to the rest of the country, New Castle households are about average when it comes to technological engagement. 95% of households have some sort of computing device, 65% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in New Castle?

Which Cable Internet Providers are Available in New Castle?

Which DSL Internet Providers are Available in New Castle?

Which Fixed Wireless and LTE Internet Providers are Available in New Castle?

Which ISP Should You Choose in New Castle?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in New Castle is AT&T.
• The fastest internet provider should be Lumos Networks. Considering speed for the money and reliability in speeds, Lumos Networks may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in New Castle is US Cellular.
• HughesNet, River Street Networks, and Viasat has the broadest coverage in New Castle, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does New Castle compare to other cities with a similar population?

To see how New Castle stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to New Castle's C- ISP Report Card and 65 / 100 Digital Connectivity Index.