Optimum vs. Hawaiian Telcom

Whether you’re researching Optimum vs. Hawaiian Telcom internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Optimum and Hawaiian Telcom compete directly in approximately 0.00% of their service areas, with Optimum covering 20,642,705 people nationwide and Hawaiian Telcom serving 1,351,853. Optimum primarily delivers internet through a cable connection; Hawaiian Telcom specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of Optimum and Hawaiian Telcom's availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

Optimum vs. Hawaiian Telcom | Pros & Cons

Optimum vs. Hawaiian Telcom | Availability

Optimum and Hawaiian Telcom have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Optimum Available | Hawaiian Telcom Available | No Coverage

Optimum currently offers internet service in 3,357 cities and 358 counties across 21 states, reaching approximately 20,642,705 residents. Their service area includes major markets like New York, NY; Brooklyn, NY; and Bronx, NY. By comparison, Hawaiian Telcom serves 1,351,853 residents in 155 cities and 4 counties in 1 state, with a presence in population centers such as Honolulu, HI; Waipahu, HI; and Ewa Beach, HI.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about Optimum and Hawaiian Telcom at your location, use our address search tool:

Optimum vs. Hawaiian Telcom | Speeds & Technology

Optimum and Hawaiian Telcom utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, Optimum primarily delivers internet through cable, available to 99.8% of their customers. They also offer fiber to 56.0% of their coverage area. Hawaiian Telcom relies on fiber technology, which comprises 92.4% of their network, with DSL available in 82.9% of their service locations.

In terms of potential speeds across the country, Optimum offers higher overall speeds, with speeds for most covered areas averaging 4,787 Mbps compared to Hawaiian Telcom's average speed of 2,605 Mbps. When examining their overlapping service areas, Optimum delivers faster speeds in 0.00% of locations where both providers operate, similar speeds in 0.00%, and slower speeds in 0.00%.

The availability of each provider's fastest technology varies significantly by location. Optimum's premium Fiber service reaches 56.0% of their coverage area. Meanwhile, Hawaiian Telcom's top-tier Fiber is available to 92.4% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Optimum vs. Hawaiian Telcom | Plans & Pricing

Below are the current internet plans and pricing details for Optimum and Hawaiian Telcom, sourced directly from FCC-mandated machine-readable broadband labels to ensure transparency and accuracy. We've included both promotional and standard rates for each provider to give you a complete picture of what you'll pay over time. Plan availability and exact pricing may vary by location.

Optimum Plans

Hawaiian Telcom Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Optimum vs. Hawaiian Telcom | Customer Ratings & Reviews

Compare how real customers rate Optimum and Hawaiian Telcom based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Optimum earns an overall rating of 3.11 / 5 stars from 246 customer reviews, while Hawaiian Telcom maintains a 4.00 / 5 rating from 17 reviews. Hawaiian Telcom outperforms Optimum by 0.89 points in overall satisfaction. Optimum's best-rated service is their fiber offering at 3.38 / 5 stars, compared to Hawaiian Telcom's highest-rated service, fiber, at 4.00 / 5 stars.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Optimum vs. Hawaiian Telcom | Top Cities

Optimum serves 3,357 cities while Hawaiian Telcom is available in 155 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.