11 Best Internet Providers in New York, NY
Find internet availability by address in New York, NY
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | New York ISP Report Card | Business Internet in New York
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New York ISP Report Card | B+ |
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Download Speed for Most Households | 5,054 Mbps |
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Number of Internet Service Providers | 11 |
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Real New York Customer Ratings | 166 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
New York has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New York.
New York overview
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New York has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New York.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Optimum
Connection
Customer Rating
Fiber
Cable
Spectrum
Connection
Customer Rating
Fiber
Cable
Above are the top 4 providers in New York, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New York ratings may vary and are shown below.
Who is the Best Internet Provider in New York, NY?
AT&T is the highest-rated internet provider in New York based on 381 New York customer reviews, and Starry has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in New York, New York, and customers throughout the country.
Top Rated Internet Providers in New York
Local, State, and National Ratings for all New York Internet Providers
| ISP / Tech Type | New York Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Starry |  (3) | (3) | (24) | View Plans | ||
| T-Mobile Home Internet | (8) | (16) | (284) | View Plans | ||
| AT&T | (13) | (13) | (924) | View Plans | ||
| Astound Broadband | (4) | (4) | (109) | View Plans | ||
| Verizon | (139) | (177) | (723) | View Plans | ||
| Spectrum | (57) | (177) | (1738) | View Plans | ||
| XFINITY | (38) | (38) | (2164) | View Plans | ||
| Optimum | (102) | (119) | (246) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) |  (1) |  (18) | View Plans | ||
| Brightspeed | (0) | (0) | (64) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Skywire Networks | (0) | (0) | (0) | View Plans |
Based on 381 reviews from New York internet customers, AT&T is the best internet service provider for New York residents. AT&T was rated at an average of 3.94 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in New York, with 4.50 out of 5 stars and 95.4% coverage in New York.
At a national level, based on 6356 national reviews for any of the providers listed above, Starry is rated higher than any other provider, with a rating of 4.21 out of 5.
Which Providers are Available at my Home in New York?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in New York?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Optimum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in New York
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Optimum | 8,000 Mbps | ||
| EarthLink | 2,048 Mbps | ||
| Verizon | 2,048 Mbps | ||
| Brightspeed | 2,000 Mbps | ||
| Skywire Networks | 2,000 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| Astound Broadband | 1,500 Mbps | ||
| Starry | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| AT&T | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in New York
| ISP / Tech Type | New York Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (13) | (13) | (924) | View Plans | ||
| T-Mobile Home Internet | (8) | (16) | (284) | View Plans | ||
| Verizon | (139) | (177) | (723) | View Plans | ||
| Starry | (3) | (3) | (24) | View Plans | ||
| Astound Broadband | (4) | (4) | (109) | View Plans | ||
| XFINITY | (38) |  (38) | (2164) | View Plans | ||
| Spectrum | (57) | (177) | (1738) | View Plans | ||
| Optimum | (102) | (119) | (246) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Brightspeed | (0) | (0) | (64) | View Plans | ||
| Viasat | (0) | (0) |  (11) | View Plans | ||
| Skywire Networks | (0) | (0) | (0) | View Plans |
Based on data reported by New York ISPs to the FCC, the fastest speeds in the city are available through Optimum. The company offers speeds up to 8,000 Mbps in New York. Therefore, the average customer can get up to 7,041 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in New York?
New York customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.50 out of 5, which is higher than the average across all internet providers in the country. Starry is rated in second place for affordability by the company’s New York customers with an average price rating of 4.67 out of 5.
The chart and graph below show how customers in New York, New York, and the United States rated the affordability of their internet service.
Rated Affordability in New York
| ISP / Tech Type | New York Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Starry | (3) | (3) | (24) | View Plans | ||
| T-Mobile Home Internet | (8) | (16) | (284) | View Plans | ||
| AT&T | (13) | (13) | (924) | View Plans | ||
| Astound Broadband | (4) | (4) | (109) | View Plans | ||
| Verizon | (139) | (177) | (723) | View Plans | ||
| XFINITY | (38) | (38) | (2164) | View Plans | ||
| Spectrum | (57) | (177) | (1738) | View Plans | ||
| Optimum | (102) | (119) | (246) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Brightspeed | (0) | (0) | (64) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Skywire Networks | (0) | (0) | (0) | View Plans |
New York Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for New York below, including the metrics used and how New York compares to the rest of New York and nation.
| Metric
(hover for details)
|
New York | New York | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in New York that have a Fiber internet connection available to their home. | 93.22% | 83.33% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 5,054 Mbps | 4,072 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for New York. | 5.9 | 4.9 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.8 | 2.7 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 15% | 13% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 95% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 91% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 78% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 78% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
New York ISP Report Card & Digital Connectivity Index
The ISP Report Card in New York is B+, which is better than other cities. The local demand for broadband internet connectivity in New York is high with a score of 75 / 100 in our Digital Connectivity Index. This means that internet service providers operating in New York have done a good job meeting the needs of its residents.
The New York ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
91% of New York households have an internet connection despite having 99.19% availability. 78% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 78% of households have a broadband connection such as fiber, cable or DSL available to their home, 78% subscribe to it. A large amount of New York residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to New York?
- ISP Report Card: A-
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 71 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 74 / 100
- ISP Report Card: A
- Digital Connectivity Index: 52 / 100
- ISP Report Card: B
- Digital Connectivity Index: 66 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 66 / 100
- ISP Report Card: A
- Digital Connectivity Index: 60 / 100
- ISP Report Card: A
- Digital Connectivity Index: 61 / 100
- ISP Report Card: A
- Digital Connectivity Index: 67 / 100
How Much Speed does a New York Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in New York is 2.8, which is larger than the New York average of 2.7 and larger than the national average of 2.7. the New York area's average household income is $112,087 which is much higher than the New York average of $98,794 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
New York also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the New York average of 16%. Additionally, 15% of residents work from home, which is higher than the 13% of residents in New York who work from home. This and other factors you can see above show us that the community of New York has a very high need for internet connectivity and speeds.
Compared to the rest of the country, New York households are more technology-engaged. 95% of households have some sort of computing device, 84% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in New York?
EarthLink Fiber in New York, NY
Availability:
87.2%
Customer Rating:
(5)
Avg. Download Speed
1,740 Mbps
EarthLink offers Fiber service to 87.2% of New York homes. Across the city, EarthLink Fiber has speeds up to 1,740 Mbps, with speeds from 75 Mpbs up to 2,048 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 2,048, with an average of 1,723 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in New York from EarthLink in terms of customer satisfaction.
Verizon Fiber in New York, NY
Availability:
87.2%
Customer Rating:
(451)
Avg. Download Speed
1,740 Mbps
Verizon offers Fiber service to 87.2% of New York homes. Across the city, Verizon Fiber has speeds up to 1,740 Mbps, with speeds from 75 Mpbs up to 2,048 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 2,048, with an average of 1,723 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in New York from Verizon in terms of customer satisfaction.
Optimum Fiber in New York, NY
Availability:
51.0%
Customer Rating:
(55)
Avg. Download Speed
8,000 Mbps
Optimum offers Fiber service to 51.0% of New York homes. Across the city, Optimum Fiber has speeds up to 8,000 Mbps, with speeds from 100 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Optimum Fiber. Optimum Fiber is rated higher than other types of internet service available in New York from Optimum in terms of customer satisfaction.
Spectrum Fiber in New York, NY
Availability:
2.7%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 2.7% of New York homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in New York?
Optimum Cable in New York, NY
Availability:
59.1%
Customer Rating:
(203)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 59.1% of New York homes. Across the city, Optimum Cable has speeds up to 940 Mbps
Spectrum Cable in New York, NY
Availability:
28.1%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 28.1% of New York homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
XFINITY Cable in New York, NY
Availability:
15.7%
Customer Rating:
(1,910)
Avg. Download Speed
1,830 Mbps
XFINITY from Comcast offers Cable service to 15.7% of New York homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,830 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 204 Mbps throughout the city.
Astound Broadband Cable in New York, NY
Availability:
8.8%
Customer Rating:
(90)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 8.8% of New York homes. Across the city, Astound Broadband Cable is the only type of service available from the company, with speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in New York?
Brightspeed DSL in New York, NY
Availability:
1.2%
Customer Rating:
(33)
Avg. Download Speed
42 Mbps
Brightspeed offers DSL service to 1.2% of New York homes. Across the city, Brightspeed DSL is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 4.4 Mbps throughout the city.
Which Fixed Wireless and LTE Internet Providers are Available in New York?
T-Mobile Home Internet Fixed Wireless in New York, NY
Availability:
95.4%
Customer Rating:
(0)
Avg. Download Speed
74 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 95.4% of New York homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 74 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
Verizon Fixed Wireless in New York, NY
Availability:
55.2%
Customer Rating:
(0)
Avg. Download Speed
515 Mbps
Verizon offers Fixed Wireless service to 55.2% of New York homes. Across the city, Verizon Fixed Wireless has speeds up to 515 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 75, with an average of 37 Mbps throughout the city.
EarthLink Fixed Wireless in New York, NY
Availability:
30.3%
Customer Rating:
(0)
Avg. Download Speed
54 Mbps
EarthLink offers Fixed Wireless service to 30.3% of New York homes. Across the city, EarthLink Fixed Wireless has speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.7 Mbps throughout the city.
AT&T Fixed Wireless in New York, NY
Availability:
30.3%
Customer Rating:
(0)
Avg. Download Speed
54 Mbps
AT&T offers Fixed Wireless service to 30.3% of New York homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.7 Mbps throughout the city.
Starry Fixed Wireless in New York, NY
Availability:
24.4%
Customer Rating:
(0)
Avg. Download Speed
326 Mbps
Starry offers Fixed Wireless service to 24.4% of New York homes. Across the city, Starry Fixed Wireless is the only type of service available from the company, with speeds up to 326 Mbps, with speeds from 50 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 500, with an average of 104 Mbps throughout the city.
Skywire Networks Fixed Wireless in New York, NY
Availability:
2.0%
Customer Rating:
(0)
Avg. Download Speed
892 Mbps
Skywire Networks offers Fixed Wireless service to 2.0% of New York homes. Across the city, Skywire Networks Fixed Wireless is the only type of service available from the company, with speeds up to 892 Mbps, with speeds from 10 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Skywire Networks Fixed Wireless.
Which ISP Should You Choose in New York?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in New York is AT&T.
- The fastest internet provider should be Optimum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in New York is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in New York, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does New York compare to other cities with a similar population?
To see how New York stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to New York's B+ ISP Report Card and 75 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 80 / 100
- ISP Report Card: B
- Digital Connectivity Index: 74 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 79 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 76 / 100
- ISP Report Card: B
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 74 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 82 / 100
- ISP Report Card: B
- Digital Connectivity Index: 87 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 85 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in New York
Customer Reviews
A New York, NY Customer
Spectrum Cable
May 20, 2026 constant outages. All my emails are gone, they cannot retrieve it, access to it is constantly down, the reps are terrible, rude, and doesn't fix it. They constantly jack up the price regularly without warning. The worst nightmare
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Steven L.
Verizon Fiber
December 27, 2025 I've had Verizon Fios at my home (FiDi) for over 10 years, and overall - I've been very satisfied with the service. The connection is fast, reliable, and consistent - whether I am streaming, working from homw, on video calls, there are rarely any issues. I have not experience many problems over the years - and I don't recall having to call customer service at all. And although the performance and reliability is worth the cost, I do wish it was less expensive.
More
A New York, NY Customer
Verizon Fixed Wireless
December 22, 2025 More
Daniel J.
Verizon Fiber
December 17, 2025 I was extremely lucky to be one of the first few neighborhoods in Brooklyn to have received Verizon Fios installation when it was first announce years ago. When the big move to FIber Optic was taken place I was one of just about 15-20 places where they setup and tried Fios internet before a country wide expansion. I was thrilled to have been included and the group of Verizon workers canvasing my block was well received, offering great promotions, savings, free installation, and giveaway! The amazing price I still pay for internet is what has kept me a loyal customer even after 10+ years with them I have never had a major issue and if any downtime was going on I received ample notice. Customer Service has also been great and the few times I've used them I had nothing but a great conversation and issue fixed.
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A New York, NY Customer
Verizon Fiber
December 12, 2025 Verizon is an OK internet provider. I live in a big high rise and never have trouble connecting, my tv never buffers, and everything works. But my options are very limited. It's either verizon or optimum, which has a reputation in my area for being terrible. They know they hav a monopoly and their pricing reflects that. I'm happy with the service, but not the business. For example, I own my own Verizon modem that I bought from them, and yet every months, they slip in a modem rental charge until I call and dispute it. I just don't trust them.
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