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6 Best Internet Providers in 16401, PA

Find internet availability by address in 16401, PA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 16401 ISP Report Card | Business Internet in 16401

16401 ISP Report at a Glance
ISP grade 16401 ISP Report Card C+
Average speed Download Speed for Most Households 1,553 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real 16401 Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

16401 has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 16401.

16401 overview

▼

16401 has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 16401.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Windstream

Windstream logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(95)

View Plans

1-866-558-4090 Price: Starting at $19.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 16401.

Max Download Speed InfoCalculated from the maximum speeds available to most 16401 residents, weighted by block population.

Customer Rating

Fiber

73.5%

1,989 Mbps

2,000 Mbps

Fiber: 3.9 of 5 stars

(38)

DSL

86.3%

128 Mbps

200 Mbps

DSL: 3.0 of 5 stars

(51)

Spectrum

Spectrum logo

Availability:

62.8%

Customer Rating:

3.3 of 5 stars

(1882)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 16401.

Max Download Speed InfoCalculated from the maximum speeds available to most 16401 residents, weighted by block population.

Customer Rating

Fiber

16.0%

1,000 Mbps

1,000 Mbps

Fiber: 3.4 of 5 stars

(199)

Cable

61.2%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1682)

EarthLink

EarthLink logo

Availability:

43.6%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 16401.

Max Download Speed InfoCalculated from the maximum speeds available to most 16401 residents, weighted by block population.

Customer Rating

Fixed Wireless

43.6%

29 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

82.6%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 16401.

Max Download Speed InfoCalculated from the maximum speeds available to most 16401 residents, weighted by block population.

Customer Rating

Fixed Wireless

82.6%

50 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Above are the top 4 providers in 16401, PA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.

Verizon

Verizon logo

Availability:

69.6%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 16401.

Max Download Speed InfoCalculated from the maximum speeds available to most 16401 residents, weighted by block population.

Customer Rating

Fixed Wireless

69.6%

172 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

AT&T

AT&T logo

Availability:

43.6%

Customer Rating:

3.6 of 5 stars

(1010)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 16401.

Max Download Speed InfoCalculated from the maximum speeds available to most 16401 residents, weighted by block population.

Customer Rating

Fixed Wireless

43.6%

29 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(198)

Providers with less than 1% coverage in this zip are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for 16401 residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 16401 ratings may vary and are shown below.

Who is the Best Internet Provider in 16401, PA?

Windstream is the highest-rated internet provider in 16401 based on 171 Pennsylvania customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in 16401, Pennsylvania, and customers throughout the country.

Top Rated Internet Providers in 16401

Windstream4.333.34
AT&T4.003.64
T-Mobile Home Internet3.824.04
Verizon3.723.77
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all 16401 Internet Providers

ISP / Tech Type16401 OverallPennsylvania OverallNational OverallFor Service
Windstream (0) (6) (95)View Plans
AT&T (0) (10) (1010)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Verizon (0) (122) (783)View Plans
Spectrum (0) (16) (1882)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 171 reviews from Pennsylvania internet customers, Windstream is the best internet service provider for 16401 residents. Windstream was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Pennsylvania, with 4.00 out of 5 stars and 43.6% coverage in 16401.

At a national level, based on 4107 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in 16401?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

16401, PA map of internet availability

 

Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in 16401?

According to unbiased feedback from real internet customers in the zip, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Windstream should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in 16401

Max Advertised Speed in 16401, PA

Windstream2,000 Mbps
Spectrum1,000 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Windstream2,000 Mbps
Spectrum1,000 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in 16401

AT&T4.303.74
Windstream4.333.40
Verizon4.013.98
T-Mobile Home Internet3.653.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech Type16401 SpeedPennsylvania SpeedNational SpeedFor Service
Windstream (0) (6) (95)View Plans
AT&T (0) (10) (1010)View Plans
Verizon (0) (122) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Spectrum (0) (16) (1882)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by 16401 ISPs to the FCC, the fastest speeds in the zip are available through Windstream. The company offers speeds up to 2,000 Mbps in 16401. Therefore, the average customer can get up to 1,497 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the zip rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in 16401?

Pennsylvania customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.10 out of 5, which is higher than the average across all internet providers in the country. Windstream is rated in second place for affordability by the company’s 16401 customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in 16401, Pennsylvania, and the United States rated the affordability of their internet service.

Rated Affordability in 16401

Windstream4.003.05
AT&T4.103.45
T-Mobile Home Internet3.714.09
Verizon3.433.45
  • City Rating
  • State Rating
  • National Rating

ISP / Tech Type16401 AffordabilityPennsylvania AffordabilityNational AffordabilityFor Service
Windstream (0) (6) (95)View Plans
AT&T (0) (10) (1010)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Verizon (0) (122) (783)View Plans
Spectrum (0) (16) (1882)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

16401 Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 16401 below, including the metrics used and how 16401 compares to the rest of Pennsylvania and nation.

16401 ISP Report Card: C+
Metric

(hover for details)
16401 Pennsylvania USA
73.52% 70.75% 71.53%
1,553 Mbps 2,476 Mbps 3,583 Mbps
4.8 6.1 7.1

 

16401 Digital Connectivity Index: 37 / 100
Metric

(hover for details)
16401 Pennsylvania USA
2.3 2.5 2.7
7% 16% 15%
92% 94% 96%
86% 90% 91%
64% 76% 76%
65% 77% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

16401 ISP Report Card & Digital Connectivity Index

The ISP Report Card in 16401 is C+, which is comparable to other zip codes. The local demand for broadband internet connectivity in 16401 is high with a score of 37 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 16401 have done a poor job meeting the needs of its residents.

The 16401 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

86% of 16401 households have an internet connection despite having 100.00% availability. 64% of households have fiber, cable, or DSL, 6% have satellite, 1% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 64% of households have a broadband connection such as fiber, cable or DSL available to their home, 65% subscribe to it. A moderate amount of 16401 residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Zip Codes Compare to 16401?

16475, PA

  • ISP Report Card: B+
  • Digital Connectivity Index: 49 / 100
16410, PA

  • ISP Report Card: C
  • Digital Connectivity Index: 56 / 100
16435, PA

  • ISP Report Card: C+
  • Digital Connectivity Index: 29 / 100

16443, PA

  • ISP Report Card: C-
  • Digital Connectivity Index: 45 / 100
16411, PA

  • ISP Report Card: C-
  • Digital Connectivity Index: 72 / 100
16417, PA

  • ISP Report Card: C-
  • Digital Connectivity Index: 51 / 100

16406, PA

  • ISP Report Card: C+
  • Digital Connectivity Index: 42 / 100
44030, OH

  • ISP Report Card: B-
  • Digital Connectivity Index: 58 / 100
16412, PA

  • ISP Report Card: C-
  • Digital Connectivity Index: 58 / 100

How Much Speed does a 16401 Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 16401 is 2.3, which is smaller than the Pennsylvania average of 2.5 and smaller than the national average of 2.7. 16401’s average household income is $69,000 which is lower than the Pennsylvania average of $89,224 and about average for the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

16401 also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the Pennsylvania average of 15%. Additionally, 7% of residents work from home, which is lower than the 16% of residents in Pennsylvania who work from home. This and other factors you can see above show us that the community of 16401 has a low need for internet connectivity and speeds.

Compared to the rest of the country, 16401 households are more technology-disengaged. 92% of households have some sort of computing device, 76% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in 16401?

Windstream Fiber in 16401, PA

Windstream logo

Availability:

73.5%

Customer Rating:

3.9 of 5 stars

(38)

Avg. Download Speed

1,989 Mbps

Windstream offers Fiber service to 73.5% of 16401 homes. Across the zip, Windstream Fiber has speeds up to 1,989 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Windstream Fiber. Windstream Fiber is rated lower than other types of internet service available in 16401 from Windstream in terms of customer satisfaction.

Spectrum Fiber in 16401, PA

Spectrum logo

Availability:

16.0%

Customer Rating:

3.4 of 5 stars

(199)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 16.0% of 16401 homes. Across the zip, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 1,000, with an average of 527 Mbps throughout the zip. Spectrum Fiber is rated about the same as other types of internet service available in 16401 from Spectrum in terms of customer satisfaction.

Which Cable Internet Providers are Available in 16401?

Spectrum Cable in 16401, PA

Spectrum logo

Availability:

61.2%

Customer Rating:

3.3 of 5 stars

(1682)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 61.2% of 16401 homes. Across the zip, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 557 Mbps throughout the zip. Spectrum Cable is rated higher than other types of internet service available in 16401 from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in 16401?

Windstream DSL in 16401, PA

Windstream logo

Availability:

86.3%

Customer Rating:

3.0 of 5 stars

(51)

Avg. Download Speed

128 Mbps

Windstream offers DSL service to 86.3% of 16401 homes. Across the zip, Windstream DSL has speeds up to 128 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the zip. Windstream DSL is rated higher than other types of internet service available in 16401 from Windstream in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in 16401?

T-Mobile Home Internet Fixed Wireless in 16401, PA

T-Mobile Home Internet logo

Availability:

82.6%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

50 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 82.6% of 16401 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.7 Mbps throughout the zip. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in 16401 from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in 16401, PA

Verizon logo

Availability:

69.6%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

172 Mbps

Verizon offers Fixed Wireless service to 69.6% of 16401 homes. Across the zip, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 172 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 13 Mbps throughout the zip. Verizon Fixed Wireless is rated other types of internet service available in 16401 from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in 16401, PA

EarthLink logo

Availability:

43.6%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

29 Mbps

EarthLink offers Fixed Wireless service to 43.6% of 16401 homes. Across the zip, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 29 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.9 Mbps throughout the zip. EarthLink Fixed Wireless is rated other types of internet service available in 16401 from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in 16401, PA

AT&T logo

Availability:

43.6%

Customer Rating:

3.6 of 5 stars

(198)

Avg. Download Speed

29 Mbps

AT&T offers Fixed Wireless service to 43.6% of 16401 homes. Across the zip, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 29 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.9 Mbps throughout the zip. AT&T Fixed Wireless is rated other types of internet service available in 16401 from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in 16401?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in 16401 is Windstream.
  • The fastest internet provider should be Windstream. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in 16401 is AT&T.
  • Windstream, Viasat, and HughesNet has the broadest coverage in 16401, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does 16401 compare to other cities with a similar population?

To see how 16401 stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 16401’s C+ ISP Report Card and 37 / 100 Digital Connectivity Index.

06278, CT

  • ISP Report Card: B
  • Digital Connectivity Index: 76 / 100
53588, WI

  • ISP Report Card: C
  • Digital Connectivity Index: 44 / 100
49267, MI

  • ISP Report Card: B-
  • Digital Connectivity Index: 54 / 100

49328, MI

  • ISP Report Card: B
  • Digital Connectivity Index: 33 / 100
49448, MI

  • ISP Report Card: B+
  • Digital Connectivity Index: 56 / 100
49615, MI

  • ISP Report Card: C
  • Digital Connectivity Index: 51 / 100

49665, MI

  • ISP Report Card: D
  • Digital Connectivity Index: 18 / 100
49749, MI

  • ISP Report Card: C
  • Digital Connectivity Index: 36 / 100
49868, MI

  • ISP Report Card: B-
  • Digital Connectivity Index: 32 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Pennsylvania

Customer Reviews

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Samuel Joliat

Dojo Networks

September 18, 2026

Dojo network sucks, but Ari Trussell the worker is goated helped a lot. Super nice, and professional.

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Ethan H

Dojo Networks

September 18, 2026

Ari Trussell did a great job on our wifi, was super helpful and personable.

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Shane Clark

FastBridge Fiber

September 16, 2026

This may be a bit long but stay with me people... I got FastBridge in the Reading, PA area. I ordered the 2GB speed. When they hooked it up, I stated to them that I needed range extenders because I have an old house that is brick. The tech said that the modem would work... well it didnt. They came back out to look at the service here and put up 2 range extenders. The speeds were in the 200s for download speed and 100s for upload. This is for a 2GB service mind you. The tech came in and said that we weren't going to use 2GB, maybe move down to 1GB. I was impressed but the customer service from the tech. He was interested in fixing the issue. It was good for about a week and then speeds dropped again and I had to have them out for the 3rd time. When they came out, a supervisor was with and said there is an issue with it and that they will work it and get back to me... never did! I got frustrated enough again to call them. I told them I wanted to speak to a supervisor (apparently, they are never there). The tech said that he was going to escalate the ticket to his supervisor for them to call me in the next 24-48 hours. I called 9/8/28, it is 9/16/26 and I have heard nothing! I got on the computer this morning and my speeds were in the 200s again. I tried to call again and this time the lady told me that I am unable to talk to a supervisor again. I was a help desk guy and know how this type of stuff works! She said she was going to escalate it again and I said no I want to speak to a supervisor. She then refused my request. I told her I was going to drive to the site to talk to someone in person and said thats fine you can but we are not there. I then went to the store and guess what... it was locked and no one answered the door (i guess people dont feel like they have to work anymore). They have 0 issues with taking my money but have a problem fixing the problem. I left Xfinity to have a bigger headache!

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ISPReports User

Dojo Networks

September 09, 2026

Ari, the one who I was on the phone with, was awesome. Quick service and nice!

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ISPReports User

VNET Fiber

August 01, 2026

Speeds are much slower than what I've paid for

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