3 Best Internet Providers in 24927, WV
Find internet availability by address in 24927, WV
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 24927 ISP Report Card | Business Internet in 24927
| 24927 ISP Report Card | C | |
| Download Speed for Most Households | 4,823 Mbps | |
| Number of Internet Service Providers | 3 | |
| Real 24927 Customer Ratings | 0 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
24927 has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and DSL internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in 24927.
24927 overview
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24927 has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and DSL internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in 24927.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
DSL
Spruce Knob Seneca Rocks Telephone
Connection
Customer Rating
Fiber
Citynet
Connection
Customer Rating
Fiber
Above are the top 4 providers in 24927, WV for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 24927 ratings may vary and are shown below.
Who is the Best Internet Provider in 24927, WV?
Citynet is the best internet provider in 24927 based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Citynet had the best reviews at the local, state, and national levels versus all available providers in 24927, making it a solid recommendation among providers with reviews. Unfortunately, Citynet is an option for 2.65% of the zip.
The chart and table below show average customer ratings from customers in 24927, West Virginia, and customers throughout the country.
Top Rated Internet Providers in 24927
Local, State, and National Ratings for all 24927 Internet Providers
| ISP / Tech Type | 24927 Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Citynet | (0) | (5) | (5) | View Plans | ||
| Frontier | (0) | (9) | (169) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Spruce Knob Seneca Rocks Telephone | (0) | (0) | (0) | View Plans |
Based on 14 reviews from West Virginia internet customers, Citynet is the best internet service provider for 24927 residents. Citynet was rated at an average of 3.60 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in West Virginia, with 2.67 out of 5 stars and 74.4% coverage in 24927.
At a national level, based on 174 national reviews for any of the providers listed above, Citynet is rated higher than any other provider, with a rating of 3.60 out of 5.
Which Providers are Available at my Home in 24927?
a different provider.
Coverage map for each provider in ZIP 24927

Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in 24927?
According to unbiased feedback from real internet customers in the zip, they reported being happiest with speeds provided by Citynet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in 24927
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Frontier Communications | 7,000 Mbps | ||
| Citynet | 1,000 Mbps | ||
| Spruce Knob Seneca Rocks Telephone | 250 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in 24927
| ISP / Tech Type | 24927 Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Citynet | (0) | (5) | (5) | View Plans | ||
| Frontier | (0) | (9) | (169) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Spruce Knob Seneca Rocks Telephone | (0) | (0) | (0) | View Plans |
Based on data reported by 24927 ISPs to the FCC, the fastest speeds in the zip are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in 24927. Therefore, the average customer can get up to 5,077 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the zip rated their satisfaction with internet speed highest with Citynet. This indicates Citynet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in 24927?
West Virginia customers rate Citynet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Citynet received a local rating of 2.60 out of 5, which is much lower than the average across all internet providers in the country. Frontier Communications is rated in second place for affordability by the company’s 24927 customers with an average price rating of 2.78 out of 5.
The chart and graph below show how customers in 24927, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in 24927
| ISP / Tech Type | 24927 Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Frontier | (0) | (9) | (169) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Spruce Knob Seneca Rocks Telephone | (0) | (0) | (0) | View Plans |
24927 Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 24927 below, including the metrics used and how 24927 compares to the rest of West Virginia and nation.
| Metric
(hover for details)
|
24927 | West Virginia | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in 24927 that have a Fiber internet connection available to their home. | 72.94% | 59.86% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 4,823 Mbps | 3,962 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for 24927. | 1.6 | 5.4 | 7.1 |
| Average Household SizeA larger household size in a zip indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.4 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 10% | 10% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 85% | 92% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 78% | 87% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 41% | 70% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 56% | 72% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
24927 ISP Report Card & Digital Connectivity Index
The ISP Report Card in 24927 is C, which is worse than other zip codes. The local demand for broadband internet connectivity in 24927 is high with a score of 30 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 24927 have done a poor job meeting the needs of its residents.
The 24927 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
78% of 24927 households have an internet connection despite having 79.12% availability. 41% of households have fiber, cable, or DSL, 35% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 41% of households have a broadband connection such as fiber, cable or DSL available to their home, 56% subscribe to it. A low number of 24927 residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Zip Codes Compare to 24927?
- ISP Report Card: C-
- Digital Connectivity Index: 44 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 29 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 12 / 100
How Much Speed does a 24927 Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 24927 is 2.6, which is larger than the West Virginia average of 2.4 and smaller than the national average of 2.7. 24927’s average household income is $54,793 which is about average for the West Virginia average of $65,649 and much lower than the national average of $93,246. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
24927 also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the West Virginia average of 14%. Additionally, 10% of residents work from home, which is lower than the 10% of residents in West Virginia who work from home. This and other factors you can see above show us that the community of 24927 has a very low need for internet connectivity and speeds.
Compared to the rest of the country, 24927 households are much more technology-disengaged. 85% of households have some sort of computing device, 78% have desktops or laptops in the home, and 72% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in 24927?
Frontier Fiber in 24927, WV
Frontier Communications offers Fiber service to 53.8% of 24927 homes. Across the zip, Frontier Fiber has speeds up to 7,000 Mbps
Spruce Knob Seneca Rocks Telephone Fiber in 24927, WV
Spruce Knob Seneca Rocks Telephone offers Fiber service to 19.1% of 24927 homes. Across the zip, Spruce Knob Seneca Rocks Telephone Fiber is the only type of service available from the company, with speeds up to 250 Mbps
Citynet Fiber in 24927, WV
Citynet offers Fiber service to 2.6% of 24927 homes. Across the zip, Citynet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in 24927?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in 24927, WV.
Which DSL Internet Providers are Available in 24927?
Frontier DSL in 24927, WV
Frontier Communications offers DSL service to 47.4% of 24927 homes. Across the zip, Frontier DSL has speeds up to 45 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.7 Mbps throughout the zip. Frontier DSL is rated higher than other types of internet service available in 24927 from Frontier in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in 24927?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fixed wireless providers available in 24927, WV.
Which ISP Should You Choose in 24927?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in 24927 is Citynet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Citynet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in 24927 is Citynet.
- Viasat, HughesNet, and Frontier Communications has the broadest coverage in 24927, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does 24927 compare to other cities with a similar population?
To see how 24927 stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 24927’s C ISP Report Card and 30 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 21 / 100
- ISP Report Card: D
- Digital Connectivity Index: 36 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 47 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
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Noelle D
Optimum Cable
May 01, 2026 Our internet runs very smoothly unless there is obvious bad weather outside. My husband and I both play online video games with our PC's, as well as another member of the household using the internet to watch television. I can count on one hand how many times the internet has slowed down my ability to play online games and do tasks on the internet on my computer. Optimum also has great customer service as well as the ability to test the internet speed on your cellphone to make sure where the problem lies, if it is a computer issue or an internet issue.
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A St. Albans, WV Customer
Optimum Fiber
March 04, 2026 I am mostly happy with my provider and their pricing. Recently, there has been an issue with the internet going out intermittently, never for more than 5-10 minutes at a time. Optimum is aware of the issue, and has been working on maintenance. They are communicative about when maintenance is planned and is occurring.
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Abigail S.
Frontier Fiber
February 16, 2026 The pricing with Frontier is cheaper than other companies. The speed is better and more reliable than internet providers I've used in the past. I've only had one issue when our power went off and back on which did something to an older cable in the box that connects everything and it stopped working. But they sent someone to come fix it the next day. Their customer service does try to sell you stuff when you talk to them which is annoying, but since I've only had to talk to them for that one issue it hasn't been a problem. I'm very happy with Frontier's fiber wifi!
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Shyla R.
XFINITY Cable
February 11, 2026 Xfinity overall is a good choice for cable and internet. They have an app that allows you to fix most problems that occur on your own in a quick way. However, it’s so hard to get ahold of a real person when you have concerns that can’t be fixed from the app. Their services are also extremely expensive, not super affordable for most people. They also get you into a contract, and every couple of months your price rises. To get it changed, you have to call customer service and can be on the phone for hours. Xfinity is our only option living in a small city, and it’s one of our highest bills. If we had other options, I probably wouldn’t continue with them.
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