7 Best Internet Providers in 38011, TN

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in 38011, TN for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 38011 ratings may vary and are shown below.

1. Internet Providers
   

 » 

2. Tennessee
   

 » 

3. 38011, TN Internet Service Providers
   

Who is the Best Internet Provider in 38011, TN?

HughesNet is the best internet provider in 38011 based on Tennessee customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, HughesNet had the best reviews at the local, state, and national levels versus all available providers in 38011, making it a solid recommendation among providers with reviews. HughesNet is an option for 98.85% of the zip.

The chart and table below show average customer ratings from customers in 38011, Tennessee, and customers throughout the country.

Top Rated Internet Providers in 38011

Local, State, and National Ratings for all 38011 Internet Providers

Based on 139 reviews from Tennessee internet customers, HughesNet is the best internet service provider for 38011 residents. HughesNet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Aeneas Internet and Telephone wins for second-place in Tennessee, with 4.67 out of 5 stars and 98.9% coverage in 38011.

At a national level, based on 4146 national reviews for any of the providers listed above, Aeneas Internet and Telephone is rated higher than any other provider, with a rating of 4.51 out of 5.

Who is the Fastest Internet Provider in 38011?

According to unbiased feedback from real internet customers in the zip, they reported being happiest with speeds provided by HughesNet. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in 38011

	ISP / Tech Type	Max Advertised Speed
	EarthLink	5,000 Mbps
	AT&T	5,000 Mbps
	Ritter Communications	2,000 Mbps
	XFINITY from Comcast	2,000 Mbps
	Aeneas Internet and Telephone	1,000 Mbps
	Verizon	300 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in 38011

Based on data reported by 38011 ISPs to the FCC, the fastest speeds in the zip are available through XFINITY from Comcast. The company offers speeds up to 5,000 Mbps in 38011. Therefore, the average customer can get up to 1,201 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the zip rated their satisfaction with internet speed highest with HughesNet. This indicates HughesNet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in 38011?

Tennessee customers rate HughesNet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

HughesNet received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s 38011 customers with an average price rating of 4.40 out of 5.

The chart and graph below show how customers in 38011, Tennessee, and the United States rated the affordability of their internet service.

Rated Affordability in 38011

38011 Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 38011 below, including the metrics used and how 38011 compares to the rest of Tennessee and nation.

38011 ISP Report Card: A-

	Metric (hover for details)	38011	Tennessee	USA
	Fiber Availability Percent The percentage of households in 38011 that have a Fiber internet connection available to their home.	98.85%	80.72%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,654 Mbps	4,747 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for 38011.	7.3	7.0	6.8

 

38011 Digital Connectivity Index: 56 / 100

	Metric (hover for details)	38011	Tennessee	USA
	Average Household SizeA larger household size in a zip indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.7	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	11%	12%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	94%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	85%	88%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	66%	72%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	66%	73%	76%

38011 ISP Report Card & Digital Connectivity Index

The ISP Report Card in 38011 is A-, which is comparable to other zip codes. The local demand for broadband internet connectivity in 38011 is high with a score of 56 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 38011 have done a average job meeting the needs of its residents.

The 38011 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

85% of 38011 households have an internet connection despite having 99.97% availability. 66% of households have fiber, cable, or DSL, 10% have satellite, 0% are still on dial-up, and 5% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 66% of households have a broadband connection such as fiber, cable or DSL available to their home, 66% subscribe to it. A moderate amount of 38011 residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Zip Codes Compare to 38011?

How Much Speed does a 38011 Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 38011 is 2.7, which is larger than the Tennessee average of 2.5 and larger than the national average of 2.7. 38011's average household income is $74,785 which is higher than the Tennessee average of $76,490 and about average for the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

38011 also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Tennessee average of 15%. Additionally, 11% of residents work from home, which is lower than the 12% of residents in Tennessee who work from home. This and other factors you can see above show us that the community of 38011 has a high need for internet connectivity and speeds.

Compared to the rest of the country, 38011 households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 73% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in 38011?

Which Cable Internet Providers are Available in 38011?

Which DSL Internet Providers are Available in 38011?

Which Fixed Wireless and LTE Internet Providers are Available in 38011?

Which ISP Should You Choose in 38011?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in 38011 is HughesNet.
• The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, HughesNet may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in 38011 is HughesNet.
• Viasat, HughesNet, and Aeneas Internet and Telephone has the broadest coverage in 38011, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does 38011 compare to other cities with a similar population?

To see how 38011 stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 38011's A- ISP Report Card and 56 / 100 Digital Connectivity Index.