7 Best Internet Providers in 38472, TN
Find internet availability by address in 38472, TN
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 38472 ISP Report Card | Business Internet in 38472
| 38472 ISP Report Card | C+ | |
| Download Speed for Most Households | 1,533 Mbps | |
| Number of Internet Service Providers | 7 | |
| Real 38472 Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
38472 has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in 38472.
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38472 has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in 38472.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
United Communications
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
DSL
Fixed Wireless
PES Energize
Connection
Customer Rating
Fiber
Above are the top 4 providers in 38472, TN for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 38472 ratings may vary and are shown below.
Who is the Best Internet Provider in 38472, TN?
PES Energize is the highest-rated internet provider in 38472 based on 48 Tennessee customer reviews, and PES Energize has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in 38472, Tennessee, and customers throughout the country.
Top Rated Internet Providers in 38472
Local, State, and National Ratings for all 38472 Internet Providers
| ISP / Tech Type | 38472 Overall | Tennessee Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband | (0) | (1) | (14) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| PES Energize | (0) | (1) | (1) | View Plans | ||
| TDS | (0) | (2) | (28) | View Plans | ||
| United Communications | (0) | (3) | (3) | View Plans | ||
| AT&T | (0) | (34) | (924) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans |
Based on 48 reviews from Tennessee internet customers, PES Energize is the best internet service provider for 38472 residents. PES Energize was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Point Broadband wins for second-place in Tennessee, with 5.00 out of 5 stars and 2.0% coverage in 38472.
At a national level, based on 1295 national reviews for any of the providers listed above, PES Energize is rated higher than any other provider, with a rating of 4.00 out of 5.
Which Providers are Available at my Home in 38472?
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Internet Availability Key
Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in 38472?
According to unbiased feedback from real internet customers in the zip, they reported being happiest with speeds provided by PES Energize. On the other hand, based on data provided by the internet providers to the FCC, United Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in 38472
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| United Communications | 2,000 Mbps | ||
| PES Energize | 1,000 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| TDS | 50 Mbps | ||
| Point Broadband | 25 Mbps | ||
| AT&T | 25 Mbps | ||
| EarthLink | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in 38472
| ISP / Tech Type | 38472 Speed | Tennessee Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband | (0) | (1) | (14) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| TDS | (0) | (2) | (28) | View Plans | ||
| AT&T | (0) | (34) | (924) | View Plans | ||
| PES Energize | (0) | (1) | (1) | View Plans | ||
| United Communications | (0) | (3) | (3) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans |
Based on data reported by 38472 ISPs to the FCC, the fastest speeds in the zip are available through United Communications. The company offers speeds up to 2,000 Mbps in 38472. Therefore, the average customer can get up to 2,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the zip rated their satisfaction with internet speed highest with PES Energize. This indicates PES Energize reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in 38472?
Tennessee customers rate PES Energize as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
PES Energize received a local rating of 3.00 out of 5, which is much lower than the average across all internet providers in the country. Point Broadband is rated in second place for affordability by the company’s 38472 customers with an average price rating of 5.00 out of 5.
The chart and graph below show how customers in 38472, Tennessee, and the United States rated the affordability of their internet service.
Rated Affordability in 38472
| ISP / Tech Type | 38472 Affordability | Tennessee Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband | (0) | (1) | (14) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| TDS | (0) | (2) | (28) | View Plans | ||
| AT&T | (0) | (34) | (924) | View Plans | ||
| United Communications | (0) | (3) | (3) | View Plans | ||
| PES Energize | (0) | (1) | (1) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans |
38472 Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 38472 below, including the metrics used and how 38472 compares to the rest of Tennessee and nation.
| Metric
(hover for details)
|
38472 | Tennessee | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in 38472 that have a Fiber internet connection available to their home. | 84.28% | 80.72% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,533 Mbps | 4,747 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for 38472. | 3.5 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a zip indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 7% | 12% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 88% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 83% | 88% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 36% | 72% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 37% | 73% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
38472 ISP Report Card & Digital Connectivity Index
The ISP Report Card in 38472 is C+, which is much worse than other zip codes. The local demand for broadband internet connectivity in 38472 is high with a score of 26 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 38472 have done a poor job meeting the needs of its residents.
The 38472 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
83% of 38472 households have an internet connection despite having 97.43% availability. 36% of households have fiber, cable, or DSL, 21% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 36% of households have a broadband connection such as fiber, cable or DSL available to their home, 37% subscribe to it. A very low number of 38472 residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Zip Codes Compare to 38472?
- ISP Report Card: B-
- Digital Connectivity Index: 36 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 37 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 36 / 100
How Much Speed does a 38472 Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 38472 is 2.6, which is larger than the Tennessee average of 2.5 and smaller than the national average of 2.7. 38472's average household income is $61,183 which is about average for the Tennessee average of $76,490 and lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
38472 also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Tennessee average of 15%. Additionally, 7% of residents work from home, which is lower than the 12% of residents in Tennessee who work from home. This and other factors you can see above show us that the community of 38472 has a very low need for internet connectivity and speeds.
Compared to the rest of the country, 38472 households are much more technology-disengaged. 88% of households have some sort of computing device, 72% have desktops or laptops in the home, and 84% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in 38472?
United Communications Fiber in 38472, TN
United Communications offers Fiber service to 64.1% of 38472 homes. Across the zip, United Communications Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps
PES Energize Fiber in 38472, TN
PES Energize offers Fiber service to 26.2% of 38472 homes. Across the zip, PES Energize Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in 38472?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in 38472, TN.
Which DSL Internet Providers are Available in 38472?
EarthLink DSL in 38472, TN
EarthLink offers DSL service to 45.9% of 38472 homes. Across the zip, EarthLink DSL has speeds up to 10 Mbps
AT&T DSL in 38472, TN
AT&T offers DSL service to 45.9% of 38472 homes. Across the zip, AT&T DSL has speeds up to 10 Mbps
TDS DSL in 38472, TN
TDS offers DSL service to 1.0% of 38472 homes. Across the zip, TDS DSL is the only type of service available from the company, with speeds up to 35 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 6.7 Mbps throughout the zip.
Which Fixed Wireless and LTE Internet Providers are Available in 38472?
T-Mobile Home Internet Fixed Wireless in 38472, TN
T-Mobile Home Internet offers Fixed Wireless service to 84.5% of 38472 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the zip.
EarthLink Fixed Wireless in 38472, TN
EarthLink offers Fixed Wireless service to 33.8% of 38472 homes. Across the zip, EarthLink Fixed Wireless has speeds up to 19 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.2 Mbps throughout the zip.
AT&T Fixed Wireless in 38472, TN
AT&T offers Fixed Wireless service to 33.8% of 38472 homes. Across the zip, AT&T Fixed Wireless has speeds up to 19 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.2 Mbps throughout the zip.
Point Broadband Fixed Wireless in 38472, TN
Point Broadband offers Fixed Wireless service to 2.0% of 38472 homes. Across the zip, Point Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which ISP Should You Choose in 38472?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in 38472 is PES Energize.
- The fastest internet provider should be United Communications. Considering speed for the money and reliability in speeds, PES Energize may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in 38472 is PES Energize.
- Viasat, HughesNet, and T-Mobile Home Internet has the broadest coverage in 38472, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does 38472 compare to other cities with a similar population?
To see how 38472 stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 38472's C+ ISP Report Card and 26 / 100 Digital Connectivity Index.
- ISP Report Card: C+
- Digital Connectivity Index: 42 / 100
- ISP Report Card: D
- Digital Connectivity Index: 85 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 94 / 100
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