11 Best Internet Providers in 43017, OH
Find internet availability by address in 43017, OH
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 43017 ISP Report Card | Business Internet in 43017
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43017 ISP Report Card | B+ |
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Download Speed for Most Households | 3,063 Mbps |
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Number of Internet Service Providers | 11 |
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Real 43017 Customer Ratings | 3 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
43017 has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 43017.
43017 overview
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43017 has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 43017.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Atlantic Broadband
Connection
Customer Rating
Cable
Above are the top 4 providers in 43017, OH for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 43017 ratings may vary and are shown below.
Who is the Best Internet Provider in 43017, OH?
Spectrum is the highest-rated internet provider in 43017 based on 316 Ohio customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in 43017, Ohio, and customers throughout the country.
Top Rated Internet Providers in 43017
Local, State, and National Ratings for all 43017 Internet Providers
| ISP / Tech Type | 43017 Overall | Ohio Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (187) | (1882) | View Plans | ||
| AT&T | (1) | (52) | (1010) | View Plans | ||
| Gigafy | (1) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet |  (0) |  (13) | (322) | View Plans | ||
| Alta Fiber | (0) | (39) | (53) | View Plans | ||
| Verizon | (0) | (7) | (783) | View Plans | ||
| Atlantic Broadband | (0) | (15) | (67) | View Plans | ||
| Frontier | (0) |  (2) | (169) | View Plans | ||
| HughesNet | (0) |  (1) | (24) | View Plans | ||
| Xiber | (0) | (0) |  (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Bresco Broadband | (0) | (0) | (0) | View Plans |
Based on 316 reviews from Ohio internet customers, Spectrum is the best internet service provider for 43017 residents. Spectrum was rated at an average of 3.35 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Ohio, with 3.00 out of 5 stars and 99.7% coverage in 43017.
At a national level, based on 4303 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in 43017?
a different provider.
Coverage map for each provider in ZIP 43017
- Alta Fiber - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Spectrum - cable coverage map
- Atlantic Broadband - cable coverage map
- Verizon - fixed wireless coverage map
- Spectrum - fiber coverage map
- Frontier - fiber coverage map
- EarthLink - dsl coverage map
- AT&T - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- Bresco Broadband - fixed wireless coverage map
- Xiber - fixed wireless coverage map
- Gigafy - dsl coverage map
- Frontier - dsl coverage map
Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in 43017?
According to unbiased feedback from real internet customers in the zip, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Alta Fiber should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in 43017
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Frontier Communications | 5,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Alta Fiber | 3,000 Mbps | ||
| Xiber | 1,200 Mbps | ||
| Bresco Broadband | 1,000 Mbps | ||
| Verizon | 1,000 Mbps | ||
| Atlantic Broadband | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Gigafy | 800 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in 43017
| ISP / Tech Type | 43017 Speed | Ohio Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (187) | (1882) | View Plans | ||
| AT&T | (1) | (52) | (1010) | View Plans | ||
| Gigafy | (1) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (322) | View Plans | ||
| Alta Fiber | (0) | (39) | (53) | View Plans | ||
| Verizon | (0) | (7) | (783) | View Plans | ||
| Atlantic Broadband | (0) | (15) | (67) | View Plans | ||
| Frontier | (0) | (2) | (169) | View Plans | ||
| HughesNet | (0) | (1) | (24) | View Plans | ||
| Xiber | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Bresco Broadband | (0) | (0) | (0) | View Plans |
Based on data reported by 43017 ISPs to the FCC, the fastest speeds in the zip are available through Alta Fiber. The company offers speeds up to 3,000 Mbps in 43017. Therefore, the average customer can get up to 2,873 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the zip rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in 43017?
Ohio customers rate Spectrum as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. Gigafy is rated in second place for affordability by the company’s 43017 customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in 43017, Ohio, and the United States rated the affordability of their internet service.
Rated Affordability in 43017
| ISP / Tech Type | 43017 Affordability | Ohio Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Gigafy | (1) | (1) | (1) | View Plans | ||
| Spectrum | (1) | (187) | (1882) | View Plans | ||
| AT&T | (1) | (52) | (1010) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (322) | View Plans | ||
| Verizon | (0) | (7) | (783) | View Plans | ||
| Alta Fiber | (0) | (39) | (53) | View Plans | ||
| Atlantic Broadband | (0) | (15) | (67) | View Plans | ||
| Frontier | (0) | (2) | (169) | View Plans | ||
| HughesNet | (0) |  (1) | (24) | View Plans | ||
| Xiber | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Bresco Broadband | (0) | (0) | (0) | View Plans |
43017 Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 43017 below, including the metrics used and how 43017 compares to the rest of Ohio and nation.
| Metric
(hover for details)
|
43017 | Ohio | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in 43017 that have a Fiber internet connection available to their home. | 80.07% | 68.35% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 3,063 Mbps | 3,062 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for 43017. | 9.0 | 7.6 | 7.1 |
| Average Household SizeA larger household size in a zip indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 30% | 13% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 99% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 97% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 90% | 76% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 90% | 77% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
43017 ISP Report Card & Digital Connectivity Index
The ISP Report Card in 43017 is B+, which is much better than other zip codes. The local demand for broadband internet connectivity in 43017 is high with a score of 90 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 43017 have done a great job meeting the needs of its residents.
The 43017 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
97% of 43017 households have an internet connection despite having 99.72% availability. 90% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 90% of households have a broadband connection such as fiber, cable or DSL available to their home, 90% subscribe to it. A very large amount of 43017 residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Zip Codes Compare to 43017?
- ISP Report Card: B+
- Digital Connectivity Index: 85 / 100
- ISP Report Card: B
- Digital Connectivity Index: 78 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 91 / 100
How Much Speed does a 43017 Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 43017 is 2.6, which is larger than the Ohio average of 2.5 and smaller than the national average of 2.7. 43017’s average household income is $147,696 which is much higher than the Ohio average of $82,723 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
43017 also has 18% of its population enrolled in school between the 6th grade and college level, this is higher than the Ohio average of 15%. Additionally, 30% of residents work from home, which is higher than the 13% of residents in Ohio who work from home. This and other factors you can see above show us that the community of 43017 has a very high need for internet connectivity and speeds.
Compared to the rest of the country, 43017 households are much more technology-engaged. 99% of households have some sort of computing device, 93% have desktops or laptops in the home, and 98% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in 43017?
Alta Fiber in 43017, OH
Availability:
56.3%
Customer Rating:
(53)
Avg. Download Speed
2,873 Mbps
Alta Fiber offers Fiber service to 56.3% of 43017 homes. Across the zip, Alta Fiber is the only type of service available from the company, with speeds up to 2,873 Mbps, with speeds from 1,000 Mpbs up to 3,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 3,000, with an average of 2,870 Mbps throughout the zip.
EarthLink Fiber in 43017, OH
Availability:
33.0%
Customer Rating:
(6)
Avg. Download Speed
4,231 Mbps
EarthLink offers Fiber service to 33.0% of 43017 homes. Across the zip, EarthLink Fiber has speeds up to 4,231 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in 43017 from EarthLink in terms of customer satisfaction.
AT&T Fiber in 43017, OH
Availability:
33.0%
Customer Rating:
(516)
Avg. Download Speed
4,231 Mbps
AT&T offers Fiber service to 33.0% of 43017 homes. Across the zip, AT&T Fiber has speeds up to 4,231 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in 43017 from AT&T in terms of customer satisfaction.
Spectrum Fiber in 43017, OH
Availability:
12.0%
Customer Rating:
(199)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 12.0% of 43017 homes. Across the zip, Spectrum Fiber has speeds up to 1,000 Mbps
Frontier Fiber in 43017, OH
Availability:
2.0%
Customer Rating:
(112)
Avg. Download Speed
5,000 Mbps
Frontier Communications offers Fiber service to 2.0% of 43017 homes. Across the zip, Frontier Fiber has speeds up to 5,000 Mbps
Which Cable Internet Providers are Available in 43017?
Spectrum Cable in 43017, OH
Availability:
99.5%
Customer Rating:
(1682)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 99.5% of 43017 homes. Across the zip, Spectrum Cable has speeds up to 1,000 Mbps
Atlantic Broadband Cable in 43017, OH
Availability:
92.0%
Customer Rating:
(62)
Avg. Download Speed
1,000 Mbps
Atlantic Broadband offers Cable service to 92.0% of 43017 homes. Across the zip, Atlantic Broadband Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in 43017?
EarthLink DSL in 43017, OH
Availability:
94.4%
Customer Rating:
(5)
Avg. Download Speed
84 Mbps
EarthLink offers DSL service to 94.4% of 43017 homes. Across the zip, EarthLink DSL has speeds up to 84 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 18 Mbps throughout the zip. EarthLink DSL is rated higher than other types of internet service available in 43017 from EarthLink in terms of customer satisfaction.
AT&T DSL in 43017, OH
Availability:
94.4%
Customer Rating:
(296)
Avg. Download Speed
84 Mbps
AT&T offers DSL service to 94.4% of 43017 homes. Across the zip, AT&T DSL has speeds up to 84 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 18 Mbps throughout the zip. AT&T DSL is rated about the same as other types of internet service available in 43017 from AT&T in terms of customer satisfaction.
Frontier DSL in 43017, OH
Availability:
2.5%
Customer Rating:
(57)
Avg. Download Speed
10 Mbps
Frontier Communications offers DSL service to 2.5% of 43017 homes. Across the zip, Frontier DSL has speeds up to 10 Mbps
Gigafy DSL in 43017, OH
Availability:
2.0%
Customer Rating:
(0)
Avg. Download Speed
800 Mbps
Gigafy offers DSL service to 2.0% of 43017 homes. Across the zip, Gigafy DSL is the only type of service available from the company, with speeds up to 800 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in 43017?
T-Mobile Home Internet Fixed Wireless in 43017, OH
Availability:
99.6%
Customer Rating:
(322)
Avg. Download Speed
78 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.6% of 43017 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 78 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the zip.
EarthLink Fixed Wireless in 43017, OH
Availability:
93.6%
Customer Rating:
(4)
Avg. Download Speed
46 Mbps
EarthLink offers Fixed Wireless service to 93.6% of 43017 homes. Across the zip, EarthLink Fixed Wireless has speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.8 Mbps throughout the zip.
AT&T Fixed Wireless in 43017, OH
Availability:
93.6%
Customer Rating:
(198)
Avg. Download Speed
46 Mbps
AT&T offers Fixed Wireless service to 93.6% of 43017 homes. Across the zip, AT&T Fixed Wireless has speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.8 Mbps throughout the zip.
Verizon Fixed Wireless in 43017, OH
Availability:
80.5%
Customer Rating:
(350)
Avg. Download Speed
205 Mbps
Verizon offers Fixed Wireless service to 80.5% of 43017 homes. Across the zip, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 205 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 16 Mbps throughout the zip.
Bresco Broadband Fixed Wireless in 43017, OH
Availability:
3.8%
Customer Rating:
(0)
Avg. Download Speed
665 Mbps
Bresco Broadband offers Fixed Wireless service to 3.8% of 43017 homes. Across the zip, Bresco Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 665 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Bresco Broadband Fixed Wireless.
Xiber Fixed Wireless in 43017, OH
Availability:
1.4%
Customer Rating:
(0)
Avg. Download Speed
1,200 Mbps
Xiber offers Fixed Wireless service to 1.4% of 43017 homes. Across the zip, Xiber Fixed Wireless is the only type of service available from the company, with speeds up to 1,200 Mbps
Which ISP Should You Choose in 43017?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in 43017 is Spectrum.
- The fastest internet provider should be Alta Fiber. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in 43017 is Spectrum.
- EarthLink, AT&T, HughesNet, and Viasat has the broadest coverage in 43017, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does 43017 compare to other cities with a similar population?
To see how 43017 stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 43017’s B+ ISP Report Card and 90 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 66 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B
- Digital Connectivity Index: 45 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in 43017
Customer Reviews
Emily v
Gigafy Fiber
October 20, 2023 It was included by our apartment and we had no option but to pay for it. It is a $45 fee every month. We ended up having to pay to upgrade it because it was so slow and kept crashing. The upgraded version is way better and hardly ever goes out. The internet not working is a common issue in the complex though.
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An Ohio Customer
AT&T DSL
April 29, 2023 More
DavidS
Spectrum Cable
March 13, 2023 I have Spectrum internet at home. I pay around $80 a month for 100/10 speeds. I have one apple tv and one playstation hard wired in. Everything else is using WIFI. Another apple tv, another playstation and cell phones and laptops. I rarely encounter issued with my connections.
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Hannah D
Omni Fiber
August 30, 2026 The most pathetic and worthless piece of shit company there is. My partner and I purchased our first home at the beginning of August and I called to set up Omni fiber (I work from home). The initial conversation went great - lady said it had already been set up in my area and we scheduled an appointment for a tech to come out and connect equipment. She said it would be a max 30 minute appointment. That call was on a Thursday and she scheduled the appointment for Sunday 2-5pm. I received texts to confirm the appointment however Sunday rolled around and no one showed up, texted, called or communicated. Until 8:45pm rolled around when I received a text saying he was on his way and could explain the delay. He showed up, walked around to look at something’s and said he couldn’t do anything because it has been disconnected and a bore would need to be made in our driveway/yard. He said I’d get a text in a few days. A week later I received a text that said I could call to reschedule the final installation appointment however a bore had not been made, there were still flags in my yard. I called anyway and was told a bore wasn’t needed as they did an aerial install with some cables or wires that ran to my house. Ok fine, the soonest available final install was an entire week out. That time comes and a lousy asshole named Castro shows up and is hanging out in our front yard, leaned up against our tree on the phone having a grand time laughing. 45 minutes go by and he finally starts working. An hour in and I realize his truck is no longer out front, he just left. I checked the backyard and his equipment was left in my grass. 45 minutes go by and he calls to say he has to go to a near by town to see if he can meet up with someone who has a router and modem because he didn’t have them. I asked him how the fuck he showed up for this installation without the 2 most needed pieces of equipment to finish the job? Anyway, he calls 20 minutes later and states they don’t have it either and he’d be back in the morning 9-10am to finish. I called immediately and spoke with someone who took all the information and said they escalated to a supervisor who’d call me back within 20 minutes. I waited an hour, no call. Go fucking figure. So I called back. Spoke with another individual who got me over to a supervisor immediately. A worthless one of course who said she “didn't know” to everything but she did make notes and sent them over for someone to call me asap the next morning. 9:30am following morning a manager calls me and says the tech will for sure be back out between 11am-2pm. I told her he said he’d be out between 9-10am? She said 11am-2pm was soonest available for him to return. 2:30pm and no one fucking showed. I called completely unhinged at this point and made it known if someone didn’t get out here and complete this job today, their equipment would be in the middle of the road and they could come pick it up then. From 2:30pm-5pm I was on the phone with an individual named Krista who was just as upset at my situation as I was and was willing to do whatever to help, something none of the other employees even attempted. I was on hold for quite awhile several times but I told her as long as there was a resolution, I’d stay on hold however long necessary. Eventually she reached dispatch and managers who were working to figure out the situation and get the job completed same day. There was no explanation or accountability for no one showing from 11am-2pm but she finally told me someone was on the way (20mins max). I waited and then got a call from a different lady at Omni who said the tech was outside waiting for me and she didn’t want me to miss him. I went outside and no one was there. She deeply apologized as their entire team knew about my situation as that point and checked his location. He was 2 blocks or streets away. She said she updated him and he’d be there in 5. No one fucking SHOWED!!!! I have these motherfuckers and hour before I called back and somehow reached Krista again who immediately reached back out to dispatch. She stayed on the phone with my until a different tech was in my driveway which took about 30 minutes. She had put in a request that a manager call me to speak with me about the entire situation. Didn’t ever get a call? Of course not because this is a company full of bitches who don’t want the confrontation or to take accountability or explain their bullshit. I did however tell them I would NOT be paying for the first 3 months after dealing with this and if they couldn’t accept that, to come get their shit and I’d go with a different company. I explained how much time they wasted of mine so I’d be wasting their money. She put in to give me 3 months free. A guy named John came out and finished the job. When places do shit like this to people, they have no fucking clue what issues they’re causing. Buying a first home and moving is stressful enough, on top of it I work from home and needed service asap.
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ed s
Spectrum Cable
August 07, 2026 service is ok but over priced price raised $10 each year for last two years no better service
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