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9 Best Internet Providers in 61748, IL

Find internet availability by address in 61748, IL

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 61748 ISP Report Card | Business Internet in 61748

61748 ISP Report at a Glance
ISP grade 61748 ISP Report Card B+
Average speed Download Speed for Most Households 5,451 Mbps
ISP count Number of Internet Service Providers 9
Customer review count Real 61748 Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

61748 has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 61748.

61748 overview

▼

61748 has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 61748.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Frontier

Frontier logo

Availability:

88.4%

Customer Rating:

3.4 of 5 stars

(169)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61748.

Max Download Speed InfoCalculated from the maximum speeds available to most 61748 residents, weighted by block population.

Customer Rating

DSL

88.4%

45 Mbps

115 Mbps

DSL: 2.6 of 5 stars

(57)

Mediacom

Mediacom logo

Availability:

65.5%

Customer Rating:

3.0 of 5 stars

(91)

View Plans

1-844-490-5828 Price: $29.99 - $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61748.

Max Download Speed InfoCalculated from the maximum speeds available to most 61748 residents, weighted by block population.

Customer Rating

Cable

65.5%

1,000 Mbps

1,000 Mbps

Cable: 3.0 of 5 stars

(80)

Conxxus

Conxxus logo

Availability:

65.5%

Customer Rating:

4.5 of 5 stars

(4)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61748.

Max Download Speed InfoCalculated from the maximum speeds available to most 61748 residents, weighted by block population.

Customer Rating

Fiber

65.5%

8,000 Mbps

8,000 Mbps

Fiber: 4.5 of 5 stars

(4)

Gridley Telephone Company

Gridley Telephone Company logo

Availability:

11.6%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61748.

Max Download Speed InfoCalculated from the maximum speeds available to most 61748 residents, weighted by block population.

Customer Rating

Fiber

11.6%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

Above are the top 4 providers in 61748, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.

EarthLink

EarthLink logo

Availability:

96.6%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61748.

Max Download Speed InfoCalculated from the maximum speeds available to most 61748 residents, weighted by block population.

Customer Rating

Fixed Wireless

96.6%

53 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

Rise Broadband

Rise Broadband logo

Availability:

97.6%

Customer Rating:

2.9 of 5 stars

(18)

View Plans

1-855-477-2095 Price: Starting at $29.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61748.

Max Download Speed InfoCalculated from the maximum speeds available to most 61748 residents, weighted by block population.

Customer Rating

Fixed Wireless

97.6%

25 Mbps

25 Mbps

Wireless: 2.8 of 5 stars

(15)

AT&T

AT&T logo

Availability:

96.6%

Customer Rating:

3.6 of 5 stars

(1010)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61748.

Max Download Speed InfoCalculated from the maximum speeds available to most 61748 residents, weighted by block population.

Customer Rating

Fixed Wireless

96.6%

53 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(198)

Verizon

Verizon logo

Availability:

94.4%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61748.

Max Download Speed InfoCalculated from the maximum speeds available to most 61748 residents, weighted by block population.

Customer Rating

Fixed Wireless

94.4%

202 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

82.0%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61748.

Max Download Speed InfoCalculated from the maximum speeds available to most 61748 residents, weighted by block population.

Customer Rating

Fixed Wireless

82.0%

31 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Providers with less than 1% coverage in this zip are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for 61748 residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 61748 ratings may vary and are shown below.

Who is the Best Internet Provider in 61748, IL?

T-Mobile Home Internet is the highest-rated internet provider in 61748 based on 106 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in 61748, Illinois, and customers throughout the country.

Top Rated Internet Providers in 61748

Conxxus4.504.50
Verizon4.003.77
T-Mobile Home Internet4.004.04
Rise Broadband4.002.89
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all 61748 Internet Providers

ISP / Tech Type61748 OverallIllinois OverallNational OverallFor Service
Conxxus (0) (4) (4)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Rise Broadband (0) (1) (18)View Plans
AT&T (0) (50) (1010)View Plans
Mediacom (0) (20) (91)View Plans
Frontier (0) (5) (169)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
Gridley Telephone Company (0) (0) (0)View Plans

Based on 106 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for 61748 residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Conxxus wins for second-place in Illinois, with 4.50 out of 5 stars and 65.5% coverage in 61748.

At a national level, based on 2412 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in 61748?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

61748, IL map of internet availability

 

Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in 61748?

Based on both FCC data and unbiased customer ratings in 61748, the fastest internet in the zip comes from Conxxus.

Data Reported to FCC by ISPs: Average Maximum Available in 61748

Max Advertised Speed in 61748, IL

Conxxus8,000 Mbps
Gridley Telephone Company1,000 Mbps
Mediacom1,000 Mbps
Verizon300 Mbps
Frontier115 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Rise Broadband25 Mbps

ISP / Tech TypeMax Advertised Speed
Conxxus8,000 Mbps
Gridley Telephone Company1,000 Mbps
Mediacom1,000 Mbps
Verizon300 Mbps
Frontier Communications115 Mbps
T-Mobile Home Internet100 Mbps
AT&T100 Mbps
EarthLink100 Mbps
Viasat100 Mbps
Rise Broadband25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in 61748

Conxxus4.754.75
Verizon3.673.98
T-Mobile Home Internet3.883.96
Frontier3.403.59
  • City Rating
  • State Rating
  • National Rating

ISP / Tech Type61748 SpeedIllinois SpeedNational SpeedFor Service
Conxxus (0) (4) (4)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Frontier (0) (5) (169)View Plans
Mediacom (0) (20) (91)View Plans
AT&T (0) (50) (1010)View Plans
Rise Broadband (0) (1) (18)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
Gridley Telephone Company (0) (0) (0)View Plans

Based on data reported by 61748 ISPs to the FCC, the fastest speeds in the zip are available through Conxxus. The company offers speeds up to 8,000 Mbps in 61748. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the zip rated their satisfaction with internet speed highest with Conxxus. This indicates Conxxus reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in 61748?

Illinois customers rate Conxxus as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Conxxus received a local rating of 4.50 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s 61748 customers with an average price rating of 3.82 out of 5.

The chart and graph below show how customers in 61748, Illinois, and the United States rated the affordability of their internet service.

Rated Affordability in 61748

Conxxus4.504.50
Verizon4.003.45
T-Mobile Home Internet3.824.09
Frontier3.403.28
  • City Rating
  • State Rating
  • National Rating

ISP / Tech Type61748 AffordabilityIllinois AffordabilityNational AffordabilityFor Service
Conxxus (0) (4) (4)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Frontier (0) (5) (169)View Plans
AT&T (0) (50) (1010)View Plans
Mediacom (0) (20) (91)View Plans
Rise Broadband (0) (1) (18)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
Gridley Telephone Company (0) (0) (0)View Plans

61748 Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 61748 below, including the metrics used and how 61748 compares to the rest of Illinois and nation.

61748 ISP Report Card: B+
Metric

(hover for details)
61748 Illinois USA
77.06% 47.62% 71.53%
5,451 Mbps 3,187 Mbps 3,583 Mbps
7.0 7.3 7.1

 

61748 Digital Connectivity Index: 65 / 100
Metric

(hover for details)
61748 Illinois USA
2.6 2.6 2.7
14% 16% 15%
99% 95% 96%
96% 91% 91%
65% 75% 76%
65% 76% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

61748 ISP Report Card & Digital Connectivity Index

The ISP Report Card in 61748 is B+, which is comparable to other zip codes. The local demand for broadband internet connectivity in 61748 is high with a score of 65 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 61748 have done a good job meeting the needs of its residents.

The 61748 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

96% of 61748 households have an internet connection despite having 99.23% availability. 65% of households have fiber, cable, or DSL, 17% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 65% of households have a broadband connection such as fiber, cable or DSL available to their home, 65% subscribe to it. A moderate amount of 61748 residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Zip Codes Compare to 61748?

61776, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 67 / 100
61761, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 58 / 100
61725, IL

  • ISP Report Card: C-
  • Digital Connectivity Index: 61 / 100

61738, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 40 / 100
61753, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 56 / 100
61744, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 50 / 100

61771, IL

  • ISP Report Card: D
  • Digital Connectivity Index: 44 / 100
61729, IL

  • ISP Report Card: D
  • Digital Connectivity Index: 60 / 100
61732, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 63 / 100

How Much Speed does a 61748 Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 61748 is 2.6, which is larger than the Illinois average of 2.6 and smaller than the national average of 2.7. 61748’s average household income is $128,126 which is much higher than the Illinois average of $95,616 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

61748 also has 19% of its population enrolled in school between the 6th grade and college level, this is higher than the Illinois average of 16%. Additionally, 14% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of 61748 has a high need for internet connectivity and speeds.

Compared to the rest of the country, 61748 households are much more technology-engaged. 99% of households have some sort of computing device, 89% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in 61748?

Conxxus Fiber in 61748, IL

Conxxus logo

Availability:

65.5%

Customer Rating:

4.5 of 5 stars

(4)

Avg. Download Speed

8,000 Mbps

Conxxus offers Fiber service to 65.5% of 61748 homes. Across the zip, Conxxus Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps, with speeds from 8,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Conxxus Fiber. Conxxus Fiber is rated the same as other types of internet service available in 61748 from Conxxus in terms of customer satisfaction.

Gridley Telephone Company Fiber in 61748, IL

Gridley Telephone Company logo

Availability:

11.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Gridley Telephone Company offers Fiber service to 11.6% of 61748 homes. Across the zip, Gridley Telephone Company Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Gridley Telephone Company Fiber. Gridley Telephone Company Fiber is rated other types of internet service available in 61748 from Gridley Telephone Company in terms of customer satisfaction.

Which Cable Internet Providers are Available in 61748?

Mediacom Cable in 61748, IL

Mediacom logo

Availability:

65.5%

Customer Rating:

3.0 of 5 stars

(80)

Avg. Download Speed

1,000 Mbps

Mediacom offers Cable service to 65.5% of 61748 homes. Across the zip, Mediacom Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the zip. Mediacom Cable is rated about the same as other types of internet service available in 61748 from Mediacom in terms of customer satisfaction.

Which DSL Internet Providers are Available in 61748?

Frontier DSL in 61748, IL

Frontier logo

Availability:

88.4%

Customer Rating:

2.6 of 5 stars

(57)

Avg. Download Speed

45 Mbps

Frontier Communications offers DSL service to 88.4% of 61748 homes. Across the zip, Frontier DSL is the only type of service available from the company, with speeds up to 45 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.7 Mbps throughout the zip. Frontier DSL is rated higher than other types of internet service available in 61748 from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in 61748?

Rise Broadband Fixed Wireless in 61748, IL

Rise Broadband logo

Availability:

97.6%

Customer Rating:

2.8 of 5 stars

(15)

Avg. Download Speed

25 Mbps

Rise Broadband offers Fixed Wireless service to 97.6% of 61748 homes. Across the zip, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 5.0, with an average of 5.0 Mbps throughout the zip. Rise Broadband Fixed Wireless is rated other types of internet service available in 61748 from Rise Broadband in terms of customer satisfaction.

EarthLink Fixed Wireless in 61748, IL

EarthLink logo

Availability:

96.6%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

53 Mbps

EarthLink offers Fixed Wireless service to 96.6% of 61748 homes. Across the zip, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 53 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.3 Mbps throughout the zip. EarthLink Fixed Wireless is rated other types of internet service available in 61748 from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in 61748, IL

AT&T logo

Availability:

96.6%

Customer Rating:

3.6 of 5 stars

(198)

Avg. Download Speed

53 Mbps

AT&T offers Fixed Wireless service to 96.6% of 61748 homes. Across the zip, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 53 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.3 Mbps throughout the zip. AT&T Fixed Wireless is rated other types of internet service available in 61748 from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in 61748, IL

Verizon logo

Availability:

94.4%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

202 Mbps

Verizon offers Fixed Wireless service to 94.4% of 61748 homes. Across the zip, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 202 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the zip. Verizon Fixed Wireless is rated other types of internet service available in 61748 from Verizon in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in 61748, IL

T-Mobile Home Internet logo

Availability:

82.0%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

31 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 82.0% of 61748 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 31 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.4 Mbps throughout the zip. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in 61748 from T-Mobile Home Internet in terms of customer satisfaction.

Which ISP Should You Choose in 61748?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in 61748 is T-Mobile Home Internet.
  • The fastest internet provider should be Conxxus. Considering speed for the money and reliability in speeds, Conxxus may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in 61748 is Conxxus.
  • Rise Broadband, Viasat, and HughesNet has the broadest coverage in 61748, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does 61748 compare to other cities with a similar population?

To see how 61748 stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 61748’s B+ ISP Report Card and 65 / 100 Digital Connectivity Index.

12154, NY

  • ISP Report Card: D+
  • Digital Connectivity Index: 55 / 100
15456, PA

  • ISP Report Card: B-
  • Digital Connectivity Index: 43 / 100
21561, MD

  • ISP Report Card: C
  • Digital Connectivity Index: 29 / 100

21794, MD

  • ISP Report Card: B+
  • Digital Connectivity Index: 92 / 100
31002, GA

  • ISP Report Card: B-
  • Digital Connectivity Index: 31 / 100
32102, FL

  • ISP Report Card: C+
  • Digital Connectivity Index: 19 / 100

33199, FL

  • ISP Report Card: D
  • Digital Connectivity Index: 90 / 100
55955, MN

  • ISP Report Card: A-
  • Digital Connectivity Index: 81 / 100
87034, NM

  • ISP Report Card: D-
  • Digital Connectivity Index: 37 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Illinois

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Dedra W

Wabash Communications Fiber

September 24, 2026

Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.

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Gary W

Wabash Communications Fiber

September 24, 2026

I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.

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ISPReports User

Zentro

September 17, 2026

Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?

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Hitesh Patel

Astound Broadband

July 29, 2026

this is worst compant when it comes to customer service.new customer called me yesterday to confirm my install today betweem 8 and 12 at 11.08 got a call he is on his way.at 12.30 no show i called to find out and was told they wii call me in 30 min NO CALL called back and they lied that the tech could not get in the property.we dont have any gates in our sub division,its 1.30 and they now telling me to wait 30 min for someone to call me.i say good luck with this call back.

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ISPReports User

ProTek Communications Fiber

July 08, 2026
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