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8 Best Internet Providers in 61850, IL

Find internet availability by address in 61850, IL

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 61850 ISP Report Card | Business Internet in 61850

61850 ISP Report at a Glance
ISP grade 61850 ISP Report Card D
Average speed Download Speed for Most Households 980 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real 61850 Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

61850 has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in 61850.

61850 overview

▼

61850 has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in 61850.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

77.4%

Customer Rating:

3.4 of 5 stars

(2321)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61850.

Max Download Speed InfoCalculated from the maximum speeds available to most 61850 residents, weighted by block population.

Customer Rating

Cable

77.4%

1,200 Mbps

1,200 Mbps

Cable: 3.3 of 5 stars

(2028)

EarthLink

EarthLink logo

Availability:

55.3%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61850.

Max Download Speed InfoCalculated from the maximum speeds available to most 61850 residents, weighted by block population.

Customer Rating

Fixed Wireless

55.3%

30 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

Community Fiber Solutions

Community Fiber Solutions logo

Availability:

99.8%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61850.

Max Download Speed InfoCalculated from the maximum speeds available to most 61850 residents, weighted by block population.

Customer Rating

Fixed Wireless

99.8%

100 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

Verizon

Verizon logo

Availability:

91.8%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61850.

Max Download Speed InfoCalculated from the maximum speeds available to most 61850 residents, weighted by block population.

Customer Rating

Fixed Wireless

91.8%

284 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

Above are the top 4 providers in 61850, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

83.9%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61850.

Max Download Speed InfoCalculated from the maximum speeds available to most 61850 residents, weighted by block population.

Customer Rating

Fixed Wireless

83.9%

48 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

AT&T

AT&T logo

Availability:

55.3%

Customer Rating:

3.6 of 5 stars

(1010)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61850.

Max Download Speed InfoCalculated from the maximum speeds available to most 61850 residents, weighted by block population.

Customer Rating

Fixed Wireless

55.3%

30 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(198)

Rise Broadband

Rise Broadband logo

Availability:

12.6%

Customer Rating:

2.9 of 5 stars

(18)

View Plans

1-855-477-2095 Price: Starting at $29.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61850.

Max Download Speed InfoCalculated from the maximum speeds available to most 61850 residents, weighted by block population.

Customer Rating

Fixed Wireless

12.6%

25 Mbps

25 Mbps

Wireless: 2.8 of 5 stars

(15)

Nextlink

Nextlink logo

Availability:

5.5%

Customer Rating:

3.0 of 5 stars

(19)

View Plans

Price: $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 61850.

Max Download Speed InfoCalculated from the maximum speeds available to most 61850 residents, weighted by block population.

Customer Rating

Fixed Wireless

5.5%

100 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(14)

Providers with less than 1% coverage in this zip are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for 61850 residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 61850 ratings may vary and are shown below.

Who is the Best Internet Provider in 61850, IL?

T-Mobile Home Internet is the best internet provider in 61850 based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in 61850, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 83.94% of the zip.

The chart and table below show average customer ratings from customers in 61850, Illinois, and customers throughout the country.

Top Rated Internet Providers in 61850

Verizon4.003.77
T-Mobile Home Internet4.004.04
Rise Broadband4.002.89
AT&T3.543.64
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all 61850 Internet Providers

ISP / Tech Type61850 OverallIllinois OverallNational OverallFor Service
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Rise Broadband (0) (1) (18)View Plans
AT&T (0) (50) (1010)View Plans
XFINITY (0) (202) (2321)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
Nextlink (0) (0) (19)View Plans
HughesNet (0) (0) (24)View Plans
Community Fiber Solutions (0) (0) (0)View Plans

Based on 279 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for 61850 residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.00 out of 5 stars and 91.8% coverage in 61850.

At a national level, based on 4488 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in 61850?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

61850, IL map of internet availability

 

Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in 61850?

According to unbiased feedback from real internet customers in the zip, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in 61850

Max Advertised Speed in 61850, IL

XFINITY1,200 Mbps
Verizon300 Mbps
AT&T100 Mbps
Community Fiber Solutions100 Mbps
EarthLink100 Mbps
Nextlink100 Mbps
T-Mobile Home Internet100 Mbps
Rise Broadband25 Mbps

ISP / Tech TypeMax Advertised Speed
XFINITY from Comcast1,200 Mbps
Verizon300 Mbps
Nextlink100 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Community Fiber Solutions (CFS)100 Mbps
Viasat100 Mbps
Rise Broadband25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in 61850

Verizon3.673.98
T-Mobile Home Internet3.883.96
XFINITY3.563.76
AT&T3.463.74
  • City Rating
  • State Rating
  • National Rating

ISP / Tech Type61850 SpeedIllinois SpeedNational SpeedFor Service
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
XFINITY (0) (202) (2321)View Plans
AT&T (0) (50) (1010)View Plans
Rise Broadband (0) (1) (18)View Plans
Viasat (0) (1) (12)View Plans
Nextlink (0) (0) (19)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
Community Fiber Solutions (0) (0) (0)View Plans

Based on data reported by 61850 ISPs to the FCC, the fastest speeds in the zip are available through XFINITY from Comcast. The company offers speeds up to 1,200 Mbps in 61850. Therefore, the average customer can get up to 1,200 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the zip rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in 61850?

Illinois customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 3.82 out of 5, which is similar to the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s 61850 customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in 61850, Illinois, and the United States rated the affordability of their internet service.

Rated Affordability in 61850

Verizon4.003.45
T-Mobile Home Internet3.824.09
AT&T3.423.45
XFINITY2.803.01
  • City Rating
  • State Rating
  • National Rating

ISP / Tech Type61850 AffordabilityIllinois AffordabilityNational AffordabilityFor Service
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
AT&T (0) (50) (1010)View Plans
XFINITY (0) (202) (2321)View Plans
Rise Broadband (0) (1) (18)View Plans
Viasat (0) (1) (12)View Plans
Nextlink (0) (0) (19)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
Community Fiber Solutions (0) (0) (0)View Plans

61850 Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 61850 below, including the metrics used and how 61850 compares to the rest of Illinois and nation.

61850 ISP Report Card: D
Metric

(hover for details)
61850 Illinois USA
0.00% 47.62% 71.53%
980 Mbps 3,187 Mbps 3,583 Mbps
4.8 7.3 7.1

 

61850 Digital Connectivity Index: 20 / 100
Metric

(hover for details)
61850 Illinois USA
2.2 2.6 2.7
4% 16% 15%
88% 95% 96%
86% 91% 91%
51% 75% 76%
51% 76% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

61850 ISP Report Card & Digital Connectivity Index

The ISP Report Card in 61850 is D, which is much worse than other zip codes. The local demand for broadband internet connectivity in 61850 is high with a score of 20 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 61850 have done a poor job meeting the needs of its residents.

The 61850 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

86% of 61850 households have an internet connection despite having 100.00% availability. 51% of households have fiber, cable, or DSL, 11% have satellite, 1% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 51% of households have a broadband connection such as fiber, cable or DSL available to their home, 51% subscribe to it. A very low number of 61850 residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Zip Codes Compare to 61850?

61876, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 18 / 100
61870, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 41 / 100
61846, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 38 / 100

61841, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 38 / 100
61940, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 18 / 100
61883, IL

  • ISP Report Card: A-
  • Digital Connectivity Index: 38 / 100

61817, IL

  • ISP Report Card: A-
  • Digital Connectivity Index: 42 / 100
61810, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 34 / 100
61833, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 36 / 100

How Much Speed does a 61850 Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 61850 is 2.2, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. 61850’s average household income is $61,518 which is much lower than the Illinois average of $95,616 and lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

61850 also has 6% of its population enrolled in school between the 6th grade and college level, this is lower than the Illinois average of 16%. Additionally, 4% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of 61850 has a very low need for internet connectivity and speeds.

Compared to the rest of the country, 61850 households are much more technology-disengaged. 88% of households have some sort of computing device, 68% have desktops or laptops in the home, and 85% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in 61850?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in 61850, IL.

Which Cable Internet Providers are Available in 61850?

XFINITY Cable in 61850, IL

XFINITY logo

Availability:

77.4%

Customer Rating:

3.3 of 5 stars

(2028)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Cable service to 77.4% of 61850 homes. Across the zip, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the zip. XFINITY Cable is rated the same as other types of internet service available in 61850 from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in 61850?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in 61850, IL.

Which Fixed Wireless and LTE Internet Providers are Available in 61850?

Community Fiber Solutions Fixed Wireless in 61850, IL

Community Fiber Solutions logo

Availability:

99.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

100 Mbps

Community Fiber Solutions (CFS) offers Fixed Wireless service to 99.8% of 61850 homes. Across the zip, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the zip. Community Fiber Solutions Fixed Wireless is rated other types of internet service available in 61850 from Community Fiber Solutions in terms of customer satisfaction.

Verizon Fixed Wireless in 61850, IL

Verizon logo

Availability:

91.8%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

284 Mbps

Verizon offers Fixed Wireless service to 91.8% of 61850 homes. Across the zip, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 284 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the zip. Verizon Fixed Wireless is rated other types of internet service available in 61850 from Verizon in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in 61850, IL

T-Mobile Home Internet logo

Availability:

83.9%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

48 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 83.9% of 61850 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 48 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.2 Mbps throughout the zip. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in 61850 from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in 61850, IL

EarthLink logo

Availability:

55.3%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

30 Mbps

EarthLink offers Fixed Wireless service to 55.3% of 61850 homes. Across the zip, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the zip. EarthLink Fixed Wireless is rated other types of internet service available in 61850 from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in 61850, IL

AT&T logo

Availability:

55.3%

Customer Rating:

3.6 of 5 stars

(198)

Avg. Download Speed

30 Mbps

AT&T offers Fixed Wireless service to 55.3% of 61850 homes. Across the zip, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the zip. AT&T Fixed Wireless is rated other types of internet service available in 61850 from AT&T in terms of customer satisfaction.

Rise Broadband Fixed Wireless in 61850, IL

Rise Broadband logo

Availability:

12.6%

Customer Rating:

2.8 of 5 stars

(15)

Avg. Download Speed

25 Mbps

Rise Broadband offers Fixed Wireless service to 12.6% of 61850 homes. Across the zip, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 5.0, with an average of 5.0 Mbps throughout the zip. Rise Broadband Fixed Wireless is rated other types of internet service available in 61850 from Rise Broadband in terms of customer satisfaction.

Nextlink Fixed Wireless in 61850, IL

Nextlink logo

Availability:

5.5%

Customer Rating:

3.3 of 5 stars

(14)

Avg. Download Speed

100 Mbps

Nextlink offers Fixed Wireless service to 5.5% of 61850 homes. Across the zip, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the zip. Nextlink Fixed Wireless is rated other types of internet service available in 61850 from Nextlink in terms of customer satisfaction.

Which ISP Should You Choose in 61850?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in 61850 is T-Mobile Home Internet.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in 61850 is T-Mobile Home Internet.
  • Viasat, HughesNet, and Community Fiber Solutions (CFS) has the broadest coverage in 61850, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does 61850 compare to other cities with a similar population?

To see how 61850 stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 61850’s D ISP Report Card and 20 / 100 Digital Connectivity Index.

29082, SC

  • ISP Report Card: C
  • Digital Connectivity Index: 49 / 100
39461, MS

  • ISP Report Card: B-
  • Digital Connectivity Index: 18 / 100
39348, MS

  • ISP Report Card: C-
  • Digital Connectivity Index: 5 / 100

38622, MS

  • ISP Report Card: C+
  • Digital Connectivity Index: 16 / 100
38471, TN

  • ISP Report Card: B-
  • Digital Connectivity Index: 31 / 100
37878, TN

  • ISP Report Card: B-
  • Digital Connectivity Index: 50 / 100

37765, TN

  • ISP Report Card: C
  • Digital Connectivity Index: 14 / 100
37351, TN

  • ISP Report Card: A
  • Digital Connectivity Index: 65 / 100
35764, AL

  • ISP Report Card: B-
  • Digital Connectivity Index: 42 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Illinois

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Dedra W

Wabash Communications Fiber

September 24, 2026

Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.

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Gary W

Wabash Communications Fiber

September 24, 2026

I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.

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ISPReports User

Zentro

September 17, 2026

Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?

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Hitesh Patel

Astound Broadband

July 29, 2026

this is worst compant when it comes to customer service.new customer called me yesterday to confirm my install today betweem 8 and 12 at 11.08 got a call he is on his way.at 12.30 no show i called to find out and was told they wii call me in 30 min NO CALL called back and they lied that the tech could not get in the property.we dont have any gates in our sub division,its 1.30 and they now telling me to wait 30 min for someone to call me.i say good luck with this call back.

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ISPReports User

ProTek Communications Fiber

July 08, 2026
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