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8 Best Internet Providers in 62520, IL

Find internet availability by address in 62520, IL

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 62520 ISP Report Card | Business Internet in 62520

62520 ISP Report at a Glance
ISP grade 62520 ISP Report Card D+
Average speed Download Speed for Most Households 726 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real 62520 Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

62520 has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in 62520.

62520 overview

▼

62520 has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in 62520.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Mediacom

Mediacom logo

Availability:

50.0%

Customer Rating:

3.0 of 5 stars

(91)

View Plans

1-844-490-5828 Price: $29.99 - $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 62520.

Max Download Speed InfoCalculated from the maximum speeds available to most 62520 residents, weighted by block population.

Customer Rating

Fiber

17.7%

1,000 Mbps

1,000 Mbps

Fiber: 3.7 of 5 stars

(7)

Cable

50.0%

1,000 Mbps

1,000 Mbps

Cable: 3.0 of 5 stars

(80)

XFINITY

XFINITY logo

Availability:

2.6%

Customer Rating:

3.4 of 5 stars

(2321)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 62520.

Max Download Speed InfoCalculated from the maximum speeds available to most 62520 residents, weighted by block population.

Customer Rating

Cable

2.6%

1,200 Mbps

1,200 Mbps

Cable: 3.3 of 5 stars

(2028)

EarthLink

EarthLink logo

Availability:

60.9%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 62520.

Max Download Speed InfoCalculated from the maximum speeds available to most 62520 residents, weighted by block population.

Customer Rating

Fixed Wireless

60.9%

26 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

Rise Broadband

Rise Broadband logo

Availability:

99.6%

Customer Rating:

2.9 of 5 stars

(18)

View Plans

1-855-477-2095 Price: Starting at $29.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 62520.

Max Download Speed InfoCalculated from the maximum speeds available to most 62520 residents, weighted by block population.

Customer Rating

Fixed Wireless

99.6%

422 Mbps

500 Mbps

Wireless: 2.8 of 5 stars

(15)

Above are the top 4 providers in 62520, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

90.2%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 62520.

Max Download Speed InfoCalculated from the maximum speeds available to most 62520 residents, weighted by block population.

Customer Rating

Fixed Wireless

90.2%

27 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Nextlink

Nextlink logo

Availability:

63.0%

Customer Rating:

3.0 of 5 stars

(19)

View Plans

Price: $40.00 - $80.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 62520.

Max Download Speed InfoCalculated from the maximum speeds available to most 62520 residents, weighted by block population.

Customer Rating

Fixed Wireless

63.0%

335 Mbps

700 Mbps

Wireless: 3.3 of 5 stars

(14)

AT&T

AT&T logo

Availability:

60.9%

Customer Rating:

3.6 of 5 stars

(1010)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 62520.

Max Download Speed InfoCalculated from the maximum speeds available to most 62520 residents, weighted by block population.

Customer Rating

Fixed Wireless

60.9%

26 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(198)

Verizon

Verizon logo

Availability:

59.1%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 62520.

Max Download Speed InfoCalculated from the maximum speeds available to most 62520 residents, weighted by block population.

Customer Rating

Fixed Wireless

59.1%

188 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

Providers with less than 1% coverage in this zip are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for 62520 residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 62520 ratings may vary and are shown below.

Who is the Best Internet Provider in 62520, IL?

T-Mobile Home Internet is the best internet provider in 62520 based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in 62520, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 90.24% of the zip.

The chart and table below show average customer ratings from customers in 62520, Illinois, and customers throughout the country.

Top Rated Internet Providers in 62520

Verizon4.003.77
T-Mobile Home Internet4.004.04
Rise Broadband4.002.89
AT&T3.543.64
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all 62520 Internet Providers

ISP / Tech Type62520 OverallIllinois OverallNational OverallFor Service
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Rise Broadband (0) (1) (18)View Plans
AT&T (0) (50) (1010)View Plans
XFINITY (0) (202) (2321)View Plans
Mediacom (0) (20) (91)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
Nextlink (0) (0) (19)View Plans
HughesNet (0) (0) (24)View Plans

Based on 299 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for 62520 residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.00 out of 5 stars and 59.1% coverage in 62520.

At a national level, based on 4579 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in 62520?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

62520, IL map of internet availability

 

Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in 62520?

According to unbiased feedback from real internet customers in the zip, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in 62520

Max Advertised Speed in 62520, IL

XFINITY1,200 Mbps
Mediacom1,000 Mbps
Nextlink700 Mbps
Rise Broadband500 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
XFINITY from Comcast1,200 Mbps
Mediacom1,000 Mbps
Nextlink700 Mbps
Rise Broadband500 Mbps
Verizon300 Mbps
EarthLink100 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in 62520

Verizon3.673.98
T-Mobile Home Internet3.883.96
Mediacom3.803.56
XFINITY3.563.76
  • City Rating
  • State Rating
  • National Rating

ISP / Tech Type62520 SpeedIllinois SpeedNational SpeedFor Service
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Mediacom (0) (20) (91)View Plans
XFINITY (0) (202) (2321)View Plans
AT&T (0) (50) (1010)View Plans
Rise Broadband (0) (1) (18)View Plans
Viasat (0) (1) (12)View Plans
Nextlink (0) (0) (19)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans

Based on data reported by 62520 ISPs to the FCC, the fastest speeds in the zip are available through XFINITY from Comcast. The company offers speeds up to 1,200 Mbps in 62520. Therefore, the average customer can get up to 1,200 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the zip rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in 62520?

Illinois customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 3.82 out of 5, which is similar to the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s 62520 customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in 62520, Illinois, and the United States rated the affordability of their internet service.

Rated Affordability in 62520

Verizon4.003.45
T-Mobile Home Internet3.824.09
AT&T3.423.45
XFINITY2.803.01
  • City Rating
  • State Rating
  • National Rating

ISP / Tech Type62520 AffordabilityIllinois AffordabilityNational AffordabilityFor Service
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
AT&T (0) (50) (1010)View Plans
XFINITY (0) (202) (2321)View Plans
Mediacom (0) (20) (91)View Plans
Rise Broadband (0) (1) (18)View Plans
Viasat (0) (1) (12)View Plans
Nextlink (0) (0) (19)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans

62520 Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 62520 below, including the metrics used and how 62520 compares to the rest of Illinois and nation.

62520 ISP Report Card: D+
Metric

(hover for details)
62520 Illinois USA
17.69% 47.62% 71.53%
726 Mbps 3,187 Mbps 3,583 Mbps
5.1 7.3 7.1

 

62520 Digital Connectivity Index: 41 / 100
Metric

(hover for details)
62520 Illinois USA
2.4 2.6 2.7
16% 16% 15%
94% 95% 96%
89% 91% 91%
52% 75% 76%
52% 76% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

62520 ISP Report Card & Digital Connectivity Index

The ISP Report Card in 62520 is D+, which is worse than other zip codes. The local demand for broadband internet connectivity in 62520 is high with a score of 41 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 62520 have done a average job meeting the needs of its residents.

The 62520 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

89% of 62520 households have an internet connection despite having 99.66% availability. 52% of households have fiber, cable, or DSL, 25% have satellite, 1% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 52% of households have a broadband connection such as fiber, cable or DSL available to their home, 52% subscribe to it. A low number of 62520 residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Zip Codes Compare to 62520?

62545, IL

  • ISP Report Card: D-
  • Digital Connectivity Index: 37 / 100
62515, IL

  • ISP Report Card: D-
  • Digital Connectivity Index: 36 / 100
62561, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 53 / 100

62563, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 69 / 100
62519, IL

  • ISP Report Card: F
  • Digital Connectivity Index: 25 / 100
62707, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 51 / 100

62684, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 84 / 100
62712, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 64 / 100
62702, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 37 / 100

How Much Speed does a 62520 Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 62520 is 2.4, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. 62520’s average household income is $78,203 which is about average for the Illinois average of $95,616 and about average for the national average of $93,246. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

62520 also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the Illinois average of 16%. Additionally, 16% of residents work from home, which is higher than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of 62520 has a low need for internet connectivity and speeds.

Compared to the rest of the country, 62520 households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 83% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in 62520?

Mediacom Fiber in 62520, IL

Mediacom logo

Availability:

17.7%

Customer Rating:

3.7 of 5 stars

(7)

Avg. Download Speed

1,000 Mbps

Mediacom offers Fiber service to 17.7% of 62520 homes. Across the zip, Mediacom Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the zip. Mediacom Fiber is rated lower than other types of internet service available in 62520 from Mediacom in terms of customer satisfaction.

Which Cable Internet Providers are Available in 62520?

Mediacom Cable in 62520, IL

Mediacom logo

Availability:

50.0%

Customer Rating:

3.0 of 5 stars

(80)

Avg. Download Speed

1,000 Mbps

Mediacom offers Cable service to 50.0% of 62520 homes. Across the zip, Mediacom Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the zip. Mediacom Cable is rated about the same as other types of internet service available in 62520 from Mediacom in terms of customer satisfaction.

XFINITY Cable in 62520, IL

XFINITY logo

Availability:

2.6%

Customer Rating:

3.3 of 5 stars

(2028)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Cable service to 2.6% of 62520 homes. Across the zip, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the zip. XFINITY Cable is rated the same as other types of internet service available in 62520 from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in 62520?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in 62520, IL.

Which Fixed Wireless and LTE Internet Providers are Available in 62520?

Rise Broadband Fixed Wireless in 62520, IL

Rise Broadband logo

Availability:

99.6%

Customer Rating:

2.8 of 5 stars

(15)

Avg. Download Speed

422 Mbps

Rise Broadband offers Fixed Wireless service to 99.6% of 62520 homes. Across the zip, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 422 Mbps, with speeds from 25 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 100, with an average of 84 Mbps throughout the zip. Rise Broadband Fixed Wireless is rated other types of internet service available in 62520 from Rise Broadband in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in 62520, IL

T-Mobile Home Internet logo

Availability:

90.2%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

27 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 90.2% of 62520 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the zip. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in 62520 from T-Mobile Home Internet in terms of customer satisfaction.

Nextlink Fixed Wireless in 62520, IL

Nextlink logo

Availability:

63.0%

Customer Rating:

3.3 of 5 stars

(14)

Avg. Download Speed

335 Mbps

Nextlink offers Fixed Wireless service to 63.0% of 62520 homes. Across the zip, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 335 Mbps, with speeds from 300 Mpbs up to 700 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 300, with an average of 118 Mbps throughout the zip. Nextlink Fixed Wireless is rated other types of internet service available in 62520 from Nextlink in terms of customer satisfaction.

EarthLink Fixed Wireless in 62520, IL

EarthLink logo

Availability:

60.9%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

26 Mbps

EarthLink offers Fixed Wireless service to 60.9% of 62520 homes. Across the zip, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.3 Mbps throughout the zip. EarthLink Fixed Wireless is rated other types of internet service available in 62520 from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in 62520, IL

AT&T logo

Availability:

60.9%

Customer Rating:

3.6 of 5 stars

(198)

Avg. Download Speed

26 Mbps

AT&T offers Fixed Wireless service to 60.9% of 62520 homes. Across the zip, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.3 Mbps throughout the zip. AT&T Fixed Wireless is rated other types of internet service available in 62520 from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in 62520, IL

Verizon logo

Availability:

59.1%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

188 Mbps

Verizon offers Fixed Wireless service to 59.1% of 62520 homes. Across the zip, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 188 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 14 Mbps throughout the zip. Verizon Fixed Wireless is rated other types of internet service available in 62520 from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in 62520?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in 62520 is T-Mobile Home Internet.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in 62520 is T-Mobile Home Internet.
  • Rise Broadband, Viasat, and HughesNet has the broadest coverage in 62520, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does 62520 compare to other cities with a similar population?

To see how 62520 stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 62520’s D+ ISP Report Card and 41 / 100 Digital Connectivity Index.

80454, CO

  • ISP Report Card: C
  • Digital Connectivity Index: 81 / 100
25070, WV

  • ISP Report Card: B-
  • Digital Connectivity Index: 57 / 100
25831, WV

  • ISP Report Card: D-
  • Digital Connectivity Index: 23 / 100

25984, WV

  • ISP Report Card: D-
  • Digital Connectivity Index: 36 / 100
28783, NC

  • ISP Report Card: D-
  • Digital Connectivity Index: 26 / 100
29146, SC

  • ISP Report Card: B-
  • Digital Connectivity Index: 27 / 100

31022, GA

  • ISP Report Card: C+
  • Digital Connectivity Index: 38 / 100
35585, AL

  • ISP Report Card: B
  • Digital Connectivity Index: 26 / 100
38876, MS

  • ISP Report Card: C+
  • Digital Connectivity Index: 32 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Illinois

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Dedra W

Wabash Communications Fiber

September 24, 2026

Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.

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Gary W

Wabash Communications Fiber

September 24, 2026

I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.

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ISPReports User

Zentro

September 17, 2026

Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?

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Hitesh Patel

Astound Broadband

July 29, 2026

this is worst compant when it comes to customer service.new customer called me yesterday to confirm my install today betweem 8 and 12 at 11.08 got a call he is on his way.at 12.30 no show i called to find out and was told they wii call me in 30 min NO CALL called back and they lied that the tech could not get in the property.we dont have any gates in our sub division,its 1.30 and they now telling me to wait 30 min for someone to call me.i say good luck with this call back.

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ISPReports User

ProTek Communications Fiber

July 08, 2026
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