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Best Internet Providers in Ballard, WV

All 6 providers, ranked by coverage, speed and customer ratings

Ballard has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Ballard.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber0.0%Monroe County 0.1%bottom 22%
Average top speed422 MbpsMonroe County 447 Mbpsbottom 18%
Providers64 at a typical addressbottom 49%
Homes with internet86%Monroe County 82%top 50%
ISP Report CardD-score 13 of 100bottom 14%
Connectivity index42/100Monroe County 35/100top 46%

Ranks compare Ballard with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.

The Best Internet in Ballard, WV at a Glance

Top rankedSee the full rankingFirst in our Ballard ranking by coverage, speed and customer ratings.See plans
FastestOptimumUp to 940 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 5.00 out of 5 by its customers, available to 96.66% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Ballard Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Frontier

Frontier logo

Availability:

93.5%

Customer Rating:

3.3 of 5 stars

(177)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ballard.

Max Download Speed InfoCalculated from the maximum speeds available to most Ballard residents, weighted by block population.

Customer Rating

DSL

93.5%

44 Mbps

115 Mbps

DSL: 2.7 of 5 stars

(58)

Optimum

Optimum logo

Availability:

37.6%

Customer Rating:

3.1 of 5 stars

(279)

View Plans

1-855-280-2317 Price: $35.00 - $124.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ballard.

Max Download Speed InfoCalculated from the maximum speeds available to most Ballard residents, weighted by block population.

Customer Rating

Cable

37.6%

940 Mbps

940 Mbps

Cable: 3.0 of 5 stars

(223)

EarthLink

EarthLink logo

Availability:

43.0%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ballard.

Max Download Speed InfoCalculated from the maximum speeds available to most Ballard residents, weighted by block population.

Customer Rating

Fixed Wireless

43.0%

54 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

96.7%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ballard.

Max Download Speed InfoCalculated from the maximum speeds available to most Ballard residents, weighted by block population.

Customer Rating

Fixed Wireless

96.7%

48 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

GigaBeam Networks

GigaBeam Networks logo

Availability:

76.3%

Customer Rating:

4.0 of 5 stars

(1)

View Plans

Price: Starting at $69.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ballard.

Max Download Speed InfoCalculated from the maximum speeds available to most Ballard residents, weighted by block population.

Customer Rating

Fixed Wireless

76.3%

100 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(1)

AT&T

AT&T logo

Availability:

43.0%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ballard.

Max Download Speed InfoCalculated from the maximum speeds available to most Ballard residents, weighted by block population.

Customer Rating

Fixed Wireless

43.0%

54 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

Satellite providers, which generally offer 100% coverage across the United States, are available for Ballard residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Ballard ratings may vary and are shown below.

Who is the Best Internet Provider in Ballard, WV?

T-Mobile Home Internet is the best internet provider in Ballard based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Ballard, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 96.66% of the city.

Which Providers are Available at my Home in Ballard?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Ballard, WV map of internet availability

How Ballard Compares to Places Its Size

Ballard's report card score is in the bottom 14% and its connectivity index is in the top 46%.

D-score 13 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.bottom 14%
42/100Monroe County 35/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.top 46%
Measure Ballard Rank among US places under 1,000 people Monroe County West Virginia US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 0.0% bottom 22% 0.1% 59.9% 71.5% 6,946 places at 100.0%
Average top speed 422 Mbps bottom 18% 447 Mbps 3,962 Mbps 3,486 Mbps Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps)
Providers at a typical address 4 bottom 49% 3.9 5.4 7.1 Los Prados, PR (15.1)
Connectivity index inputs: how much households need and use the internet
People per household 2.9 top 11% 2.9 2.4 2.7 Paguate, NM (13.4)
Workers who work from home 4% bottom 20% 7% 10% 15% Boys Town, NE (100%)
Homes with a computer, tablet or phone 95% top 31% 89% 92% 96% 1,494 places at 100%
Homes with internet 86% top 50% 82% 87% 91% 370 places at 100%
Homes on fiber, cable or DSL 54% bottom 43% 50% 70% 76% 23 places at 100%
More about the households here
Homes with a desktop or laptop 78% top 30% 67% 71% 81% 72 places at 100%
Median household income $66,160 bottom 43% $59,543 $65,649 $93,246 22 places at $250,001
Residents in school (6th grade to college) 10% bottom 38% 12% 14% 16% University at Buffalo, NY (100%)

Fiber reaches 0.0% of homes in Ballard, against 0.1% across Monroe County and 59.9% across West Virginia. Households in Ballard are larger than the US average (2.9 people against 2.7); 4% of workers work from home (US 15%); and the median household income is $66,160 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Ballard

Which Fiber Internet Providers are Available in Ballard?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Ballard, WV.

Which Fixed Wireless and LTE Internet Providers are Available in Ballard?

T-Mobile Home Internet Fixed Wireless in Ballard, WV

T-Mobile Home Internet logo

Availability:

96.7%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

48 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 96.7% of Ballard homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 48 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.2 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Ballard from T-Mobile Home Internet in terms of customer satisfaction.

GigaBeam Networks Fixed Wireless in Ballard, WV

GigaBeam Networks logo

Availability:

76.3%

Customer Rating:

4.0 of 5 stars

(1)

Avg. Download Speed

100 Mbps

GigaBeam Networks offers Fixed Wireless service to 76.3% of Ballard homes. Across the city, GigaBeam Networks Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. GigaBeam Networks Fixed Wireless is rated other types of internet service available in Ballard from GigaBeam Networks in terms of customer satisfaction.

EarthLink Fixed Wireless in Ballard, WV

EarthLink logo

Availability:

43.0%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

54 Mbps

EarthLink offers Fixed Wireless service to 43.0% of Ballard homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.5 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Ballard from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Ballard, WV

AT&T logo

Availability:

43.0%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

54 Mbps

AT&T offers Fixed Wireless service to 43.0% of Ballard homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.5 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Ballard from AT&T in terms of customer satisfaction.

Which Cable Internet Providers are Available in Ballard?

Optimum Cable in Ballard, WV

Optimum logo

Availability:

37.6%

Customer Rating:

3.0 of 5 stars

(223)

Avg. Download Speed

940 Mbps

Optimum offers Cable service to 37.6% of Ballard homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps, with speeds from 940 Mpbs up to 940 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. Optimum Cable is rated about the same as other types of internet service available in Ballard from Optimum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Ballard?

Frontier DSL in Ballard, WV

Frontier logo

Availability:

93.5%

Customer Rating:

2.7 of 5 stars

(58)

Avg. Download Speed

44 Mbps

Frontier Communications offers DSL service to 93.5% of Ballard homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 44 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.9 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Ballard from Frontier in terms of customer satisfaction.

Internet in Ballard by Neighborhood and ZIP Code

Ballard has 1 ZIP code with its own page. Each row links to that place’s page.

Neighborhoods in Ballard

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in Ballard

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
249181,576 0.0%302 Mbps3.4D-39/100

How Ballard Compares to Nearby Places

The 10 places nearest to Ballard that have their own pages are all within 6 miles.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Ballard (this page)718 0.0%422 Mbps4D-42/100
Lindside1,111 0.0%830 Mbps5.3D19/100
Zenith685 0.0%763 Mbps5.5D19/100
Cashmere610 0.0%788 Mbps5.4D38/100
Marie514 0.0%112 Mbps2.8F30/100
Wayside485 0.0%174 Mbps2.1F54/100
Indian Mills319 0.0%102 Mbps2.6F31/100
Greenville263 0.0%89 Mbps3F66/100
Lillydale203 0.0%98 Mbps2.9F48/100
Bozoo123 0.0%100 Mbps2.8F40/100
Mandeville122 0.0%89 Mbps2.4F10/100

Who is the Fastest Internet Provider in Ballard?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Optimum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Ballard

Max Advertised Speed in Ballard, WV
Optimum940
Frontier Communications115
T-Mobile Home Internet100
Viasat100
GigaBeam Networks100
AT&T100
EarthLink100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Ballard. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Ballard Internet Providers

Based on 41 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Ballard residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. GigaBeam Networks wins for second-place in West Virginia, with 4.00 out of 5 stars and 76.3% coverage in Ballard.

At a national level, based on 1865 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Ballard Internet Providers

The table below shows average customer ratings from customers in Ballard, West Virginia, and customers throughout the country.

ISP / Tech TypeBallard OverallWest Virginia OverallNational OverallFor Service
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
GigaBeam Networks4 of 5 stars (1)4 of 5 stars (1)4 of 5 stars (1)View Plans
AT&TNo rating yet (0)3 of 5 stars (2)3.5 of 5 stars (1051)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (9)3.5 of 5 stars (177)View Plans
OptimumNo rating yet (0)3 of 5 stars (28)3 of 5 stars (279)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Ballard

Based on data reported by Ballard ISPs to the FCC, the fastest speeds in the city are available through Optimum. The company offers speeds up to 940 Mbps in Ballard. Therefore, the average customer can get up to 940 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeBallard SpeedWest Virginia SpeedNational SpeedFor Service
AT&TNo rating yet (0)4.5 of 5 stars (2)4 of 5 stars (1051)View Plans
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
GigaBeam Networks3 of 5 stars (1)3 of 5 stars (1)3 of 5 stars (1)View Plans
OptimumNo rating yet (0)3.5 of 5 stars (28)3.5 of 5 stars (279)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Ballard?

Of the providers in Ballard, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Ballard where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. GigaBeam Networks is rated second for affordability, with an average price rating of 5.00 out of 5.

The table below shows how customers in Ballard, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Ballard

ISP / Tech TypeBallard AffordabilityWest Virginia AffordabilityNational AffordabilityFor Service
GigaBeam Networks5 of 5 stars (1)5 of 5 stars (1)5 of 5 stars (1)View Plans
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
AT&TNo rating yet (0)3 of 5 stars (2)3.5 of 5 stars (1051)View Plans
FrontierNo rating yet (0)3 of 5 stars (9)3.5 of 5 stars (177)View Plans
OptimumNo rating yet (0)2.5 of 5 stars (28)3 of 5 stars (279)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in West Virginia

Customer Reviews

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Optimum

1 of 5 stars August 18, 2026

The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.

Plan Pricing: 1 of 5 stars
Internet Speed: No rating yet
Overall Rating: 1 of 5 stars

James W.

Optimum Cable

3 of 5 stars June 01, 2026

Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.

Plan Pricing: 3 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 3 of 5 stars

A Triadelphia, WV Customer

XFINITY Cable

5 of 5 stars May 25, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

A Morgantown, WV Customer

AT&T DSL

4 of 5 stars May 06, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

A Williamson, WV Customer

Optimum Cable

4 of 5 stars May 06, 2026
Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 4 of 5 stars

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Which ISP Should You Choose in Ballard?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Ballard is T-Mobile Home Internet.
  • The fastest internet provider should be Optimum. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Ballard is T-Mobile Home Internet.
  • Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Ballard, available to 96.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.