Best Internet Providers in Bernalillo County, NM
All 14 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Bernalillo County, NM
Bernalillo County has 14 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Bernalillo County.
Ranks compare Bernalillo County with the 33 New Mexico counties.
The Best Internet in Bernalillo County, NM at a Glance
Bernalillo County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
CenturyLink
Connection
Customer Rating
Fiber
DSL
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Bernalillo County ratings may vary and are shown below.
Who is the Best Internet Provider in Bernalillo County, NM?
Verizon is the highest-rated internet provider in Bernalillo County based on 48 New Mexico customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-833-213-7018
Which Providers are Available at my Home in Bernalillo County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Coverage map for each provider in Bernalillo County
- XFINITY - cable coverage map
- Ezee Fiber - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Verizon - fixed wireless coverage map
- Metronet - fiber coverage map
- NMSurf - fixed wireless coverage map
- Lobo Internet Services - fixed wireless coverage map
- CenturyLink - dsl coverage map
- Quantum Fiber - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- CenturyLink - fiber coverage map
- Choice - fixed wireless coverage map
- Higher Speed Internet - fixed wireless coverage map
- TWN Communications - fixed wireless coverage map
How Bernalillo County Compares to the Rest of New Mexico
Bernalillo County's report card score is 3rd of 33 and its connectivity index is tied 3rd of 33.
| Measure | Bernalillo County | Rank among New Mexico counties | New Mexico | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 19.0% | 25th of 33 | 33.5% | 71.5% | Taos County (96.8%) |
| Average top speed | 2,230 Mbps | 2nd of 33 | 1,633 Mbps | 3,486 Mbps | Socorro County (3,741 Mbps) |
| Providers at a typical address | 10.3 | 1st of 33 | 7.7 | 7.1 | Leads; next is Sandoval County (9.6) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.4 | Tied 20th of 33 | 2.6 | 2.7 | Cibola County (3.5) |
| Workers who work from home | 15% | 9th of 33 | 13% | 15% | Catron County and Socorro County (22%) |
| Homes with a computer, tablet or phone | 96% | Tied 3rd of 33 | 94% | 96% | Los Alamos County (98%) |
| Homes with internet | 91% | Tied 2nd of 33 | 87% | 91% | Los Alamos County (94%) |
| Homes on fiber, cable or DSL | 75% | 2nd of 33 | 68% | 76% | Los Alamos County (83%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 81% | 4th of 33 | 76% | 81% | Los Alamos County (93%) |
| Median household income | $80,299 | 5th of 33 | $72,304 | $93,246 | Los Alamos County ($152,960) |
| Residents in school (6th grade to college) | 16% | Tied 9th of 33 | 16% | 16% | Dona Ana County and Harding County (21%) |
Fiber reaches 19.0% of homes in Bernalillo County, against 33.5% across New Mexico. Households in Bernalillo County are smaller than the US average (2.4 people against 2.7); 15% of workers work from home (US 15%); and the median household income is $80,299 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Bernalillo County Compares to Its Neighbors
Bernalillo County has 5 neighbors. Among them, Sandoval County has the most homes with fiber (59.4%) and Santa Fe County the fewest (13.5%); Bernalillo County has 19.0%.
Map of Bernalillo County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Bernalillo County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Bernalillo County (this page) | 676,444 | 19.0% | 2,230 Mbps | 10.3 | B- | 63/100 |
| Santa Fe County | 154,823 | 13.5% | 1,200 Mbps | 7.8 | C+ | 57/100 |
| Sandoval County | 148,834 | 59.4% | 2,192 Mbps | 9.6 | B | 71/100 |
| Valencia County | 76,205 | 30.7% | 1,375 Mbps | 6.1 | C | 50/100 |
| Cibola County | 27,172 | 56.4% | 655 Mbps | 4 | D+ | 45/100 |
| Torrance County | 15,045 | 27.4% | 654 Mbps | 6.5 | C- | 36/100 |
Internet in Bernalillo County by City and ZIP Code
Fiber reaches from 0.0% of homes in Cedar Crest to 13.3% in Five Points; by ZIP code, from 0.0% in 87008 (Cedar Crest) to 64.9% in 87109 (Albuquerque). Each row links to that place’s page.
Cities and towns in Bernalillo County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Albuquerque metro area | 916,528 | 26.7% | 2,127 Mbps | 9.7 | B- | 64/100 |
| South Valley | 39,418 | 0.5% | 1,670 Mbps | 10.4 | C+ | 46/100 |
| Paradise Hills | 32,747 | 8.2% | 1,318 Mbps | 10.4 | C+ | 80/100 |
| North Valley | 11,025 | 0.2% | 1,506 Mbps | 10.8 | C+ | 55/100 |
| Tijeras | 7,728 | 5.1% | 535 Mbps | 7.8 | C | 55/100 |
| Los Ranchos de Albuquerque | 6,782 | 1.2% | 1,298 Mbps | 10.8 | C+ | 80/100 |
| Sandia Park | 5,742 | 0.0% | 1,040 Mbps | 7.8 | C | 61/100 |
| Cedar Crest | 3,207 | 0.0% | 1,480 Mbps | 9.1 | C+ | 56/100 |
| Five Points | 3,135 | 13.3% | 94 Mbps | 2.7 | D- | 17/100 |
| Isleta | 1,449 | 0.0% | 1,227 Mbps | 7.7 | C | 28/100 |
| Escabosa | 935 | 0.0% | 194 Mbps | 5.6 | D | 29/100 |
| Zamora | 582 | 0.0% | 1,120 Mbps | 9.8 | C | 49/100 |
| Los Padillas | 452 | 0.0% | 1,410 Mbps | 9.6 | C+ | 33/100 |
| Kirtland Afb | 404 | 0.0% | 25 Mbps | 0 | F | 53/100 |
| Isleta Village Proper | 179 | 0.0% | 1,200 Mbps | 7.9 | C | 30/100 |
| Ponderosa Pine | 80 | 0.0% | 200 Mbps | 7 | D+ | 52/100 |
| Pajarito | 35 | 0.0% | 940 Mbps | 9.4 | C | 34/100 |
ZIP codes in Bernalillo County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 87121 (Albuquerque) | 79,038 | 4.5% | 1,404 Mbps | 9 | C+ | 66/100 |
| 87114 (Paradise Hills) | 69,510 | 4.9% | 1,342 Mbps | 10.4 | C+ | 80/100 |
| 87120 (Albuquerque) | 64,649 | 9.1% | 1,421 Mbps | 10.1 | B- | 76/100 |
| 87111 (Albuquerque) | 56,162 | 48.9% | 4,061 Mbps | 11.1 | B | 65/100 |
| 87105 (South Valley) | 53,855 | 0.9% | 1,646 Mbps | 10.3 | C+ | 48/100 |
| 87123 (Albuquerque) | 43,879 | 37.7% | 2,760 Mbps | 10.5 | B | 54/100 |
| 87112 (Albuquerque) | 42,781 | 1.1% | 1,661 Mbps | 10.5 | B- | 69/100 |
| 87109 (Albuquerque) | 40,650 | 64.9% | 4,814 Mbps | 11.4 | B+ | 56/100 |
| 87110 (Albuquerque) | 38,458 | 2.2% | 1,742 Mbps | 10.3 | B- | 56/100 |
| 87108 (Albuquerque) | 36,824 | 1.2% | 1,537 Mbps | 9.4 | C+ | 42/100 |
| 87107 (Albuquerque) | 30,174 | 24.5% | 1,758 Mbps | 11.1 | B- | 56/100 |
| 87106 (Albuquerque) | 26,947 | 21.2% | 2,216 Mbps | 10.2 | B- | 62/100 |
| 87102 (Albuquerque) | 20,806 | 38.2% | 2,709 Mbps | 10.9 | B | 35/100 |
| 87122 (Albuquerque) | 18,707 | 42.1% | 4,069 Mbps | 10.3 | B | 87/100 |
| 87113 (Albuquerque) | 15,856 | 44.9% | 4,293 Mbps | 11.1 | B | 70/100 |
| 87104 (Albuquerque) | 12,472 | 50.7% | 3,356 Mbps | 10.8 | B | 58/100 |
| 87059 (Tijeras) | 9,251 | 1.6% | 581 Mbps | 7.9 | C | 53/100 |
| 87047 (Sandia Park) | 5,474 | 0.0% | 1,015 Mbps | 7.2 | C- | 59/100 |
| 87116 (Albuquerque) | 4,056 | 0.0% | 2,000 Mbps | 9 | C+ | 71/100 |
| 87008 (Cedar Crest) | 2,727 | 0.0% | 1,531 Mbps | 9.6 | C+ | 55/100 |
| 87022 (Isleta) | 1,113 | 0.0% | 1,200 Mbps | 7.9 | C | 30/100 |
| 87117 (Kirtland Afb) | 407 | 0.0% | 25 Mbps | 0 | F | 53/100 |
Who is the Fastest Internet Provider in Bernalillo County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Bernalillo County
| Ezee Fiber | 8,000 |
|---|---|
| Metronet | 5,120 |
| AT&T | 5,000 |
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| CenturyLink | 2,000 |
| Quantum Fiber | 2,000 |
| NMSurf | 1,000 |
| Verizon | 1,000 |
| Viasat | 100 |
| Lobo Internet Services | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| Choice Wireless | 25 |
| Higher Speed Internet | 10 |
| TWN Communications | 10 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Bernalillo County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Bernalillo County Internet Providers
Based on 48 reviews from New Mexico internet customers, Verizon is the best internet service provider for Bernalillo County residents. Verizon was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. CenturyLink wins for second-place in New Mexico, with 3.00 out of 5 stars and 96.4% coverage in Bernalillo County.
At a national level, based on 4927 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Bernalillo County Internet Providers
The table below shows average customer ratings from customers in Bernalillo County, New Mexico, and customers throughout the country.
| ISP / Tech Type | Bernalillo County Overall | New Mexico Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Metronet | (0) | (1) | (76) | View Plans | ||
| Verizon | (0) | (2) | (816) | View Plans | ||
| CenturyLink | (1) | (6) | (183) | View Plans | ||
| XFINITY | (24) | (39) | (2379) | View Plans | ||
| Ezee Fiber | (0) | (0) | (4) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| Quantum Fiber | (0) | (0) | (52) | View Plans | ||
| TWN Communications | (0) | (0) | (9) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Higher Speed Internet | (0) | (0) | (0) | View Plans | ||
| Choice | (0) | (0) | (0) | View Plans | ||
| Lobo Internet Services | (0) | (0) | (0) | View Plans | ||
| NMSurf | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Bernalillo County
Based on data reported by Bernalillo County ISPs to the FCC, the fastest speeds in the county are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Bernalillo County. Therefore, the average customer can get up to 1,511 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Bernalillo County Speed | New Mexico Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Metronet | (0) | (1) | (76) | View Plans | ||
| Verizon | (0) | (2) | (816) | View Plans | ||
| XFINITY | (24) | (39) | (2379) | View Plans | ||
| CenturyLink | (1) | (6) | (183) | View Plans | ||
| Ezee Fiber | (0) | (0) | (4) | View Plans | ||
| Quantum Fiber | (0) | (0) | (52) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| TWN Communications | (0) | (0) | (9) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Higher Speed Internet | (0) | (0) | (0) | View Plans | ||
| Choice | (0) | (0) | (0) | View Plans | ||
| Lobo Internet Services | (0) | (0) | (0) | View Plans | ||
| NMSurf | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Bernalillo County?
Of the providers in Bernalillo County, customers rate Verizon the best for price. Data comes from customers rating their satisfaction with pricing: in Bernalillo County where enough of them have reviewed a provider, otherwise across New Mexico or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Verizon is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. CenturyLink is rated second for affordability, with an average price rating of 2.00 out of 5.
The table below shows how customers in Bernalillo County, New Mexico, and the United States rated the affordability of their internet service.
Rated Affordability in Bernalillo County
| ISP / Tech Type | Bernalillo County Affordability | New Mexico Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Metronet | (0) | (1) | (76) | View Plans | ||
| Verizon | (0) | (2) | (816) | View Plans | ||
| CenturyLink | (1) | (6) | (183) | View Plans | ||
| XFINITY | (24) | (39) | (2379) | View Plans | ||
| Ezee Fiber | (0) | (0) | (4) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| Quantum Fiber | (0) | (0) | (52) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| TWN Communications | (0) | (0) | (9) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Higher Speed Internet | (0) | (0) | (0) | View Plans | ||
| Choice | (0) | (0) | (0) | View Plans | ||
| Lobo Internet Services | (0) | (0) | (0) | View Plans | ||
| NMSurf | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Bernalillo County
Which Fiber Internet Providers are Available in Bernalillo County?
Ezee Fiber in Bernalillo County, NM
Ezee Fiber offers Fiber service to 6.8% of Bernalillo County homes. Across the county, Ezee Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
EarthLink Fiber in Bernalillo County, NM
EarthLink offers Fiber service to 6.5% of Bernalillo County homes. Across the county, EarthLink Fiber has speeds up to 5,000 Mbps
AT&T Fiber in Bernalillo County, NM
AT&T offers Fiber service to 6.5% of Bernalillo County homes. Across the county, AT&T Fiber has speeds up to 5,000 Mbps
Metronet Fiber in Bernalillo County, NM
Metronet offers Fiber service to 5.6% of Bernalillo County homes. Across the county, Metronet Fiber is the only type of service available from the company, with speeds up to 4,475 Mbps, with speeds from 1,000 Mpbs up to 5,120 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Metronet Fiber.
Quantum Fiber in Bernalillo County, NM
Quantum Fiber offers Fiber service to 3.6% of Bernalillo County homes. Across the county, Quantum Fiber is the only type of service available from the company, with speeds up to 1,209 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 940 and as high as 2,000, with an average of 965 Mbps throughout the county.
CenturyLink Fiber in Bernalillo County, NM
CenturyLink offers Fiber service to 2.9% of Bernalillo County homes. Across the county, CenturyLink Fiber has speeds up to 834 Mbps, with speeds from 100 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 1,000, with an average of 687 Mbps throughout the county. CenturyLink Fiber is rated lower than other types of internet service available in Bernalillo County from CenturyLink in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Bernalillo County?
Higher Speed Internet Fixed Wireless in Bernalillo County, NM
Higher Speed Internet offers Fixed Wireless service to 99.0% of Bernalillo County homes. Across the county, Higher Speed Internet Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps
TWN Communications Fixed Wireless in Bernalillo County, NM
TWN Communications offers Fixed Wireless service to 98.3% of Bernalillo County homes. Across the county, TWN Communications Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps
Lobo Internet Services Fixed Wireless in Bernalillo County, NM
Lobo Internet Services offers Fixed Wireless service to 97.6% of Bernalillo County homes. Across the county, Lobo Internet Services Fixed Wireless is the only type of service available from the company, with speeds up to 99 Mbps, with speeds from 80 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 80 and as high as 80, with an average of 80 Mbps throughout the county.
Choice Fixed Wireless in Bernalillo County, NM
Choice Wireless offers Fixed Wireless service to 95.3% of Bernalillo County homes. Across the county, Choice Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
NMSurf Fixed Wireless in Bernalillo County, NM
NMSurf offers Fixed Wireless service to 94.7% of Bernalillo County homes. Across the county, NMSurf Fixed Wireless is the only type of service available from the company, with speeds up to 190 Mbps, with speeds from 50 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 500, with an average of 48 Mbps throughout the county.
T-Mobile Home Internet Fixed Wireless in Bernalillo County, NM
T-Mobile Home Internet offers Fixed Wireless service to 87.9% of Bernalillo County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.4 Mbps throughout the county.
Verizon Fixed Wireless in Bernalillo County, NM
Verizon offers Fixed Wireless service to 85.7% of Bernalillo County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 327 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 23 Mbps throughout the county.
EarthLink Fixed Wireless in Bernalillo County, NM
EarthLink offers Fixed Wireless service to 65.6% of Bernalillo County homes. Across the county, EarthLink Fixed Wireless has speeds up to 45 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.6 Mbps throughout the county.
AT&T Fixed Wireless in Bernalillo County, NM
AT&T offers Fixed Wireless service to 65.6% of Bernalillo County homes. Across the county, AT&T Fixed Wireless has speeds up to 45 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.6 Mbps throughout the county.
Which Cable Internet Providers are Available in Bernalillo County?
XFINITY Cable in Bernalillo County, NM
XFINITY from Comcast offers Cable service to 97.3% of Bernalillo County homes. Across the county, XFINITY Cable is the only type of service available from the company, with speeds up to 1,511 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 119 Mbps throughout the county.
Which DSL Internet Providers are Available in Bernalillo County?
CenturyLink DSL in Bernalillo County, NM
CenturyLink offers DSL service to 96.2% of Bernalillo County homes. Across the county, CenturyLink DSL has speeds up to 85 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 100, with an average of 11 Mbps throughout the county. CenturyLink DSL is rated about the same as other types of internet service available in Bernalillo County from CenturyLink in terms of customer satisfaction.
Customer Reviews for Internet Service Providers in New Mexico
Customer Reviews
A Albuquerque, NM Customer
XFINITY Cable
May 13, 2026 While reliable and somewhat fast, the pricing for Comcast is, frankly, terrible. The only reason I am still using them is for the simple fact that I have no other choice. Once fiber is rolled out here (in July, if I am correct), I am switching over. Comcast's customer service doesn't give a rip of you stay or leave, so I am going to jump ship as soon as possible. I won't miss it.
Laura G
XFINITY Cable
May 11, 2026 When we first signed up for Xfinity Wifi , about 2 years ago,prices were pretty good when compared to others , customer service was phenomenal and the signal always available. Now my bill is almost $200 a month
higher with very few upgrades. Getting a live support agent is a hassle and we are often thrown offline. I am definitely ready to switch.
James H.
XFINITY Cable
May 08, 2026 Overall I am satisfied with the speeds of my provider. However I am concerned about the lack of competitors. There is only one other provider, Centurylink, in my area. Their speeds are not as fast or reliable as Xfinity's. I believe this results in Xfinity charging a higher premium for their service. Also, every year my bill rises by approximately 10%. Coupled with the fact that I have a limited amount of gigabits per month or I pay a penalty I believe I am at a disadvantage compared with other parts of the country.
A Kirtland Afb, NM Customer
XFINITY Fiber
March 04, 2026 A Albuquerque, NM Customer
XFINITY Cable
January 28, 2026 Comcast is basically greedy. Xfinity charges exorbitant prices for their own modem so that they can run their cell phone service at your expense by sharing the modem while you pay for both the modem and the power. It's much cheaper to buy your own modem (about 10 months of renting theirs) and it prevents them from benefiting from your electric bill.
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Which ISP Should You Choose in Bernalillo County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Bernalillo County is Verizon.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Bernalillo County is Verizon.
- Viasat, HughesNet, and Higher Speed Internet has the broadest coverage in Bernalillo County, available to 99.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
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