6 Best Internet Providers in Big Bay, MI
Find internet availability by address in Big Bay, MI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Big Bay ISP Report Card | Business Internet in Big Bay
| Big Bay ISP Report Card | C | |
| Download Speed for Most Households | 949 Mbps | |
| Number of Internet Service Providers | 6 | |
| Real Big Bay Customer Ratings | 0 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Big Bay has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Big Bay.
Big Bay overview
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Big Bay has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Big Bay.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Highline
Connection
Customer Rating
Fiber
Fixed Wireless
EarthLink
Connection
Customer Rating
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
DSL
Fixed Wireless
EAN
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Big Bay, MI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Big Bay ratings may vary and are shown below.
Who is the Best Internet Provider in Big Bay, MI?
T-Mobile Home Internet is the best internet provider in Big Bay based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Big Bay, making it a solid recommendation among providers with reviews. Unfortunately, T-Mobile Home Internet is an option for 24.44% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Big Bay, Michigan, and customers throughout the country.
Top Rated Internet Providers in Big Bay
Local, State, and National Ratings for all Big Bay Internet Providers
| ISP / Tech Type | Big Bay Overall | Michigan Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Highline | (0) | (1) | (2) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (322) | View Plans | ||
| AT&T | (0) | (27) | (1007) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| EAN | (0) | (0) | (0) | View Plans |
Based on 53 reviews from Michigan internet customers, T-Mobile Home Internet is the best internet service provider for Big Bay residents. T-Mobile Home Internet was rated at an average of 4.06 out of 5 in our report for overall customer satisfaction. Highline wins for second-place in Michigan, with 5.00 out of 5 stars and 91.4% coverage in Big Bay.
At a national level, based on 2129 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Big Bay?
a different provider.
Coverage map for each provider in Big Bay
- Highline - fiber coverage map
- Verizon - fixed wireless coverage map
- EAN - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Highline - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Big Bay?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Highline should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Big Bay
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Highline | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| T-Mobile Home Internet | 25 Mbps | ||
| EAN | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Big Bay
| ISP / Tech Type | Big Bay Speed | Michigan Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Highline | (0) | (1) | (2) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (322) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| AT&T | (0) | (27) | (1007) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| EAN | (0) | (0) | (0) | View Plans |
Based on data reported by Big Bay ISPs to the FCC, the fastest speeds in the city are available through Highline. The company offers speeds up to 1,000 Mbps in Big Bay. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Big Bay?
Michigan customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.13 out of 5, which is higher than the average across all internet providers in the country. Highline is rated in second place for affordability by the company’s Big Bay customers with an average price rating of 5.00 out of 5.
The chart and graph below show how customers in Big Bay, Michigan, and the United States rated the affordability of their internet service.
Rated Affordability in Big Bay
| ISP / Tech Type | Big Bay Affordability | Michigan Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Highline | (0) | (1) | (2) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (322) | View Plans | ||
| AT&T | (0) | (27) | (1007) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| EAN | (0) | (0) | (0) | View Plans |
Big Bay Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Big Bay below, including the metrics used and how Big Bay compares to the rest of Michigan and nation.
| Metric
(hover for details)
|
Big Bay | Michigan | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Big Bay that have a Fiber internet connection available to their home. | 91.35% | 49.56% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 949 Mbps | 2,778 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Big Bay. | 3.8 | 7.1 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 1.8 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 13% | 14% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 61% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 54% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 28% | 73% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 29% | 74% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Big Bay ISP Report Card & Digital Connectivity Index
The ISP Report Card in Big Bay is C, which is much worse than other cities. The local demand for broadband internet connectivity in Big Bay is high with a score of 11 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Big Bay have done a very poor job meeting the needs of its residents.
The Big Bay ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
54% of Big Bay households have an internet connection despite having 96.80% availability. 28% of households have fiber, cable, or DSL, 16% have satellite, 1% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 28% of households have a broadband connection such as fiber, cable or DSL available to their home, 29% subscribe to it. A very low number of Big Bay residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Big Bay?
- ISP Report Card: D
- Digital Connectivity Index: 14 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 12 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 54 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 44 / 100
- ISP Report Card: C
- Digital Connectivity Index: 42 / 100
- ISP Report Card: C
- Digital Connectivity Index: 52 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 26 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 57 / 100
- ISP Report Card: D
- Digital Connectivity Index: 24 / 100
How Much Speed does a Big Bay Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Big Bay is 1.8, which is smaller than the Michigan average of 2.5 and smaller than the national average of 2.7. Big Bay’s average household income is $49,150 which is much lower than the Michigan average of $82,590 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Big Bay also has 4% of its population enrolled in school between the 6th grade and college level, this is lower than the Michigan average of 15%. Additionally, 13% of residents work from home, which is lower than the 14% of residents in Michigan who work from home. This and other factors you can see above show us that the community of Big Bay has a very low need for internet connectivity and speeds.
Compared to the rest of the country, Big Bay households are much more technology-disengaged. 61% of households have some sort of computing device, 50% have desktops or laptops in the home, and 59% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Big Bay?
Highline Fiber in Big Bay, MI
Highline offers Fiber service to 91.4% of Big Bay homes. Across the city, Highline Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Big Bay?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Big Bay, MI.
Which DSL Internet Providers are Available in Big Bay?
EarthLink DSL in Big Bay, MI
EarthLink offers DSL service to 29.5% of Big Bay homes. Across the city, EarthLink DSL has speeds up to 10 Mbps
AT&T DSL in Big Bay, MI
AT&T offers DSL service to 29.5% of Big Bay homes. Across the city, AT&T DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Big Bay?
EAN Fixed Wireless in Big Bay, MI
EAN offers Fixed Wireless service to 80.3% of Big Bay homes. Across the city, EAN Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Verizon Fixed Wireless in Big Bay, MI
Verizon offers Fixed Wireless service to 49.4% of Big Bay homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 290 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city.
EarthLink Fixed Wireless in Big Bay, MI
EarthLink offers Fixed Wireless service to 26.9% of Big Bay homes. Across the city, EarthLink Fixed Wireless has speeds up to 47 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.9 Mbps throughout the city.
AT&T Fixed Wireless in Big Bay, MI
AT&T offers Fixed Wireless service to 26.9% of Big Bay homes. Across the city, AT&T Fixed Wireless has speeds up to 47 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.9 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Big Bay, MI
T-Mobile Home Internet offers Fixed Wireless service to 24.4% of Big Bay homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Highline Fixed Wireless in Big Bay, MI
Highline offers Fixed Wireless service to 8.3% of Big Bay homes. Across the city, Highline Fixed Wireless has speeds up to 100 Mbps
Which ISP Should You Choose in Big Bay?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Big Bay is T-Mobile Home Internet.
- The fastest internet provider should be Highline. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Big Bay is T-Mobile Home Internet.
- Viasat, HughesNet, and Highline has the broadest coverage in Big Bay, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Big Bay compare to other cities with a similar population?
To see how Big Bay stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Big Bay’s C ISP Report Card and 11 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 36 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 44 / 100
- ISP Report Card: C
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B
- Digital Connectivity Index: 34 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 89 / 100
- ISP Report Card: C
- Digital Connectivity Index: 50 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 23 / 100
- ISP Report Card: F
- Digital Connectivity Index: 8 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 52 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Michigan
Customer Reviews
Anthony Pupa
WOW! Cable
September 07, 2026 20 year customer with good service. A storm knocked out service to entire Detroit region for 3 days. Still out but they say there are no outages reported. 15 neighbors on Facebook say otherwise. Customer service will setup a tech in a few days. It is illogical to say the problem is in our homes and NOT get this looked at now. Time to research new provider.
More
A Detroit, MI Customer
XFINITY Cable
April 30, 2026 More
Sam O.
AT&T Fiber
April 24, 2026 i love my internet povider
More
A New Boston, MI Customer
Spectrum Cable
April 19, 2026 Spectrum will negotiate with the customer to try and satisfy and accommodate them. They also send out technicians quickly. Great internet quality, too.
More
A Grand Rapids, MI Customer
Verizon Fiber
April 16, 2026 More
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