9 Best Internet Providers in Big Island, OH
Find internet availability by address in Big Island, OH
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Big Island ISP Report Card | Business Internet in Big Island
| Big Island ISP Report Card | A- | |
| Download Speed for Most Households | 5,284 Mbps | |
| Number of Internet Service Providers | 9 | |
| Real Big Island Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Big Island has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Big Island.
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Big Island has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Big Island.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
AT&T
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Big Island, OH for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Big Island ratings may vary and are shown below.
Who is the Best Internet Provider in Big Island, OH?
T-Mobile Home Internet is the best internet provider in Big Island based on Ohio customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Big Island, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 100.00% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Big Island, Ohio, and customers throughout the country.
Top Rated Internet Providers in Big Island
Local, State, and National Ratings for all Big Island Internet Providers
| ISP / Tech Type | Big Island Overall | Ohio Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (284) | View Plans | ||
| NKTELCO | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (6) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Smartway Communications | (0) | (0) | (0) | View Plans | ||
| Byhalia.net | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on 72 reviews from Ohio internet customers, T-Mobile Home Internet is the best internet service provider for Big Island residents. T-Mobile Home Internet was rated at an average of 4.69 out of 5 in our report for overall customer satisfaction. NKTELCO wins for second-place in Ohio, with 4.00 out of 5 stars and 100.0% coverage in Big Island.
At a national level, based on 2116 national reviews for any of the providers listed above, NKTELCO is rated higher than any other provider, with a rating of 4.00 out of 5.
Which Providers are Available at my Home in Big Island?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Big Island?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Big Island
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Frontier Communications | 7,000 Mbps | ||
| Community Fiber Solutions (CFS) | 400 Mbps | ||
| Verizon | 300 Mbps | ||
| AT&T | 100 Mbps | ||
| Byhalia.net | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Smartway Communications | 50 Mbps | ||
| NKTELCO | 50 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Big Island
| ISP / Tech Type | Big Island Speed | Ohio Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (284) | View Plans | ||
| NKTELCO | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (6) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Smartway Communications | (0) | (0) | (0) | View Plans | ||
| Byhalia.net | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on data reported by Big Island ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Big Island. Therefore, the average customer can get up to 7,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Big Island?
Ohio customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.54 out of 5, which is higher than the average across all internet providers in the country. NKTELCO is rated in second place for affordability by the company’s Big Island customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Big Island, Ohio, and the United States rated the affordability of their internet service.
Rated Affordability in Big Island
| ISP / Tech Type | Big Island Affordability | Ohio Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (284) | View Plans | ||
| NKTELCO | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (6) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Smartway Communications | (0) | (0) | (0) | View Plans | ||
| Byhalia.net | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Big Island Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Big Island below, including the metrics used and how Big Island compares to the rest of Ohio and nation.
| Metric
(hover for details)
|
Big Island | Ohio | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Big Island that have a Fiber internet connection available to their home. | 73.99% | 61.58% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 5,284 Mbps | 2,747 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Big Island. | 8.6 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.0 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 4% | 12% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 93% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 88% | 89% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 44% | 75% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 44% | 76% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Big Island ISP Report Card & Digital Connectivity Index
The ISP Report Card in Big Island is A-, which is much worse than other cities. The local demand for broadband internet connectivity in Big Island is high with a score of 22 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Big Island have done a poor job meeting the needs of its residents.
The Big Island ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
88% of Big Island households have an internet connection despite having 100.00% availability. 44% of households have fiber, cable, or DSL, 23% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 44% of households have a broadband connection such as fiber, cable or DSL available to their home, 44% subscribe to it. A very low number of Big Island residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Big Island?
- ISP Report Card: C-
- Digital Connectivity Index: 13 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 52 / 100
- ISP Report Card: C
- Digital Connectivity Index: 44 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 40 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 24 / 100
- ISP Report Card: A
- Digital Connectivity Index: 59 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 10 / 100
- ISP Report Card: B
- Digital Connectivity Index: 42 / 100
How Much Speed does a Big Island Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Big Island is 2.0, which is smaller than the Ohio average of 2.5 and smaller than the national average of 2.7. Big Island's average household income is $58,099 which is lower than the Ohio average of $80,507 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Big Island also has 4% of its population enrolled in school between the 6th grade and college level, this is lower than the Ohio average of 15%. Additionally, 4% of residents work from home, which is lower than the 12% of residents in Ohio who work from home. This and other factors you can see above show us that the community of Big Island has a very low need for internet connectivity and speeds.
Compared to the rest of the country, Big Island households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 78% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Big Island?
Frontier Fiber in Big Island, OH
Frontier Communications offers Fiber service to 74.0% of Big Island homes. Across the city, Frontier Fiber is the only type of service available from the company, with speeds up to 7,000 Mbps
Which Cable Internet Providers are Available in Big Island?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Big Island, OH.
Which DSL Internet Providers are Available in Big Island?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Big Island, OH.
Which Fixed Wireless and LTE Internet Providers are Available in Big Island?
EarthLink Fixed Wireless in Big Island, OH
EarthLink offers Fixed Wireless service to 100.0% of Big Island homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.8 Mbps throughout the city.
NKTELCO Fixed Wireless in Big Island, OH
NKTELCO offers Fixed Wireless service to 100.0% of Big Island homes. Across the city, NKTELCO Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps
AT&T Fixed Wireless in Big Island, OH
AT&T offers Fixed Wireless service to 100.0% of Big Island homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.8 Mbps throughout the city.
Community Fiber Solutions Fixed Wireless in Big Island, OH
Community Fiber Solutions (CFS) offers Fixed Wireless service to 100.0% of Big Island homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 400 Mbps
T-Mobile Home Internet Fixed Wireless in Big Island, OH
T-Mobile Home Internet offers Fixed Wireless service to 100.0% of Big Island homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the city.
Byhalia.net Fixed Wireless in Big Island, OH
Byhalia.net offers Fixed Wireless service to 100.0% of Big Island homes. Across the city, Byhalia.net Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Verizon Fixed Wireless in Big Island, OH
Verizon offers Fixed Wireless service to 95.8% of Big Island homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Smartway Communications Fixed Wireless in Big Island, OH
Smartway Communications offers Fixed Wireless service to 90.1% of Big Island homes. Across the city, Smartway Communications Fixed Wireless is the only type of service available from the company, with speeds up to 47 Mbps, with speeds from 25 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 50, with an average of 43 Mbps throughout the city.
Which ISP Should You Choose in Big Island?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Big Island is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Big Island is T-Mobile Home Internet.
- AT&T, Community Fiber Solutions (CFS), EarthLink, HughesNet, NKTELCO, T-Mobile Home Internet, Viasat, and Byhalia.net has the broadest coverage in Big Island, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Big Island compare to other cities with a similar population?
To see how Big Island stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Big Island's A- ISP Report Card and 22 / 100 Digital Connectivity Index.
- ISP Report Card: C
- Digital Connectivity Index: 73 / 100
- ISP Report Card: D
- Digital Connectivity Index: 44 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 44 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 39 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 46 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 29 / 100
- ISP Report Card: F
- Digital Connectivity Index: 38 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 28 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 49 / 100
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