Best Internet Providers in Big Springs, WV
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Big Springs, WV
Big Springs has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Big Springs.
Ranks compare Big Springs with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Big Springs, WV at a Glance
Big Springs Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
DSL
Armstrong
Connection
Customer Rating
Fiber
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Citynet
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Big Springs ratings may vary and are shown below.
Who is the Best Internet Provider in Big Springs, WV?
T-Mobile Home Internet is the best internet provider in Big Springs based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Big Springs, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 81.79% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Big Springs?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Big Springs
How Big Springs Compares to Places Its Size
Big Springs's report card score is in the bottom 25% and its connectivity index is in the bottom 17%.
| Measure | Big Springs | Rank among US places under 1,000 people | Calhoun County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 61.8% | bottom 45% | 42.4% | 59.9% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 660 Mbps | bottom 24% | 524 Mbps | 3,962 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 2.3 | bottom 19% | 3.1 | 5.4 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | top 40% | 2.4 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 4% | bottom 20% | 3% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 75% | bottom 3% | 87% | 92% | 96% | 1,494 places at 100% |
| Homes with internet | 69% | bottom 7% | 79% | 87% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 55% | bottom 45% | 52% | 70% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 60% | bottom 19% | 55% | 71% | 81% | 72 places at 100% |
| Median household income | $35,095 | bottom 3% | $42,090 | $65,649 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 3% | bottom 3% | 5% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 61.8% of homes in Big Springs, against 42.4% across Calhoun County and 59.9% across West Virginia. Households in Big Springs are smaller than the US average (2.5 people against 2.7); 4% of workers work from home (US 15%); and the median household income is $35,095 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Big Springs
Which Fiber Internet Providers are Available in Big Springs?
Armstrong Fiber in Big Springs, WV
Availability:
52.8%
Customer Rating:
(11)
Avg. Download Speed
1,000 Mbps
Armstrong offers Fiber service to 52.8% of Big Springs homes. Across the city, Armstrong Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Citynet Fiber in Big Springs, WV
Availability:
14.3%
Customer Rating:
(5)
Avg. Download Speed
1,000 Mbps
Citynet offers Fiber service to 14.3% of Big Springs homes. Across the city, Citynet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Big Springs?
T-Mobile Home Internet Fixed Wireless in Big Springs, WV
Availability:
81.8%
Customer Rating:
(342)
Avg. Download Speed
68 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 81.8% of Big Springs homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 68 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
Which Cable Internet Providers are Available in Big Springs?
Shentel Cable in Big Springs, WV
Availability:
4.8%
Customer Rating:
(24)
Avg. Download Speed
150 Mbps
Shentel offers Cable service to 4.8% of Big Springs homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 150 Mbps
Which DSL Internet Providers are Available in Big Springs?
Frontier DSL in Big Springs, WV
Availability:
66.0%
Customer Rating:
(58)
Avg. Download Speed
14 Mbps
Frontier Communications offers DSL service to 66.0% of Big Springs homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 14 Mbps, with speeds from 10 Mpbs up to 70 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.1 Mbps throughout the city.
Internet in Big Springs by Neighborhood and ZIP Code
Big Springs has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Big Springs
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Big Springs
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 26137 | 779 | 73.0% | 787 Mbps | 2 | D+ | 23/100 |
How Big Springs Compares to Nearby Places
The 10 places nearest to Big Springs that have their own pages are all within 7 miles. Among them, Smithville has the most homes with fiber (100.0%) and Big Bend the fewest (0.0%); Big Springs has 61.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Big Springs (this page) | 335 | 61.8% | 660 Mbps | 2.3 | D | 24/100 |
| Grantsville | 1,266 | 25.4% | 370 Mbps | 4.8 | D+ | 25/100 |
| Big Bend | 431 | 0.0% | 97 Mbps | 2 | F | 20/100 |
| Nobe | 252 | 93.2% | 939 Mbps | 2 | C- | 23/100 |
| Smithville | 197 | 100.0% | 1,000 Mbps | 1.2 | C | 15/100 |
| Tanner | 152 | 99.3% | 1,000 Mbps | 1.8 | C | 10/100 |
| Five Forks | 146 | 49.3% | 506 Mbps | 1.2 | D | 31/100 |
| Munday | 120 | 20.8% | 408 Mbps | 1 | D- | 31/100 |
| Burnt House | 91 | 100.0% | 1,000 Mbps | 1.1 | C | 13/100 |
| White Pine | 81 | 18.5% | 265 Mbps | 1.5 | D- | 27/100 |
| Pleasant Hill | 68 | 0.0% | 108 Mbps | 2.4 | F | 21/100 |
Who is the Fastest Internet Provider in Big Springs?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Armstrong should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Big Springs
| Armstrong | 1,000 |
|---|---|
| Citynet | 1,000 |
| Shentel | 150 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| Frontier Communications | 70 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Big Springs. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Big Springs Internet Providers
Based on 22 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Big Springs residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in West Virginia, with 2.67 out of 5 stars and 66.0% coverage in Big Springs.
At a national level, based on 586 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Big Springs Internet Providers
The table below shows average customer ratings from customers in Big Springs, West Virginia, and customers throughout the country.
| ISP / Tech Type | Big Springs Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) |  (1) | (342) | View Plans | ||
| Shentel | (0) | (7) | (35) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Armstrong | (0) | (0) | (27) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Big Springs
Based on data reported by Big Springs ISPs to the FCC, the fastest speeds in the city are available through Armstrong. The company offers speeds up to 1,000 Mbps in Big Springs. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Big Springs Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (0) | (7) | (35) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Armstrong | (0) | (0) | (27) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Big Springs?
Of the providers in Big Springs, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Big Springs where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Frontier Communications is rated second for affordability, with an average price rating of 2.78 out of 5.
The table below shows how customers in Big Springs, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Big Springs
| ISP / Tech Type | Big Springs Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Shentel | (0) | (7) | (35) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Armstrong | (0) | (0) | (27) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Big Springs?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Big Springs is T-Mobile Home Internet.
- The fastest internet provider should be Armstrong. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Big Springs is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Big Springs, available to 81.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.