13 Best Internet Providers in Carbondale, IL
Find internet availability by address in Carbondale, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Carbondale ISP Report Card | Business Internet in Carbondale
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Carbondale ISP Report Card | A- |
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Download Speed for Most Households | 6,858 Mbps |
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Number of Internet Service Providers | 13 |
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Real Carbondale Customer Ratings | 3 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Carbondale has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Carbondale.
Carbondale overview
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Carbondale has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Carbondale.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Mediacom
Connection
Customer Rating
Fiber
Cable
Sparklight
Connection
Customer Rating
Fiber
Frontier
Connection
Customer Rating
Fiber
DSL
ProTek Communications
Connection
Customer Rating
Fiber
Above are the top 4 providers in Carbondale, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Carbondale ratings may vary and are shown below.
Who is the Best Internet Provider in Carbondale, IL?
AT&T is the highest-rated internet provider in Carbondale based on 111 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Carbondale, Illinois, and customers throughout the country.
Top Rated Internet Providers in Carbondale
Local, State, and National Ratings for all Carbondale Internet Providers
| ISP / Tech Type | Carbondale Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| BLIP Networks |  (0) |  (2) | (2) | View Plans | ||
| Sparklight | (2) | (5) | (78) | View Plans | ||
| ProTek Communications | (1) | (2) | (2) | View Plans | ||
| Verizon | (0) |  (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| AT&T | (0) | (50) | (1010) | View Plans | ||
| Mediacom | (0) | (20) | (91) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| Wisper Internet | (0) | (1) | (3) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Hamilton County Communications | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Zito | (0) | (0) | (27) | View Plans | ||
| Logonix Corporation | (0) | (0) | (0) | View Plans |
Based on 111 reviews from Illinois internet customers, AT&T is the best internet service provider for Carbondale residents. AT&T was rated at an average of 3.54 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in Illinois, with 2.80 out of 5 stars and 74.4% coverage in Carbondale.
At a national level, based on 2503 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Carbondale?
a different provider.
Coverage map for each provider in Carbondale
- Sparklight - fiber coverage map
- Frontier - fiber coverage map
- ProTek Communications - fiber coverage map
- Mediacom - cable coverage map
- Mediacom - fiber coverage map
- Logonix Corporation - fiber coverage map
- Verizon - fixed wireless coverage map
- Wisper Internet - fixed wireless coverage map
- Hamilton County Communications - fiber coverage map
- Zito - cable coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- BLIP Networks - fixed wireless coverage map
- Frontier - dsl coverage map
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Carbondale?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Logonix Corporation and ProTek Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Carbondale
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Logonix Corporation | 10,000 Mbps | ||
| ProTek Communications | 10,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| Sparklight | 7,000 Mbps | ||
| Zito Media | 1,000 Mbps | ||
| Hamilton County Communications | 1,000 Mbps | ||
| Mediacom | 1,000 Mbps | ||
| BLIP Networks | 500 Mbps | ||
| Wisper Internet | 400 Mbps | ||
| Verizon | 300 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Carbondale
| ISP / Tech Type | Carbondale Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| BLIP Networks | (0) | (2) | (2) | View Plans | ||
| Sparklight | (2) | (5) | (78) | View Plans | ||
| ProTek Communications | (1) | (2) | (2) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| Mediacom | (0) | (20) | (91) | View Plans | ||
| AT&T | (0) | (50) | (1010) | View Plans | ||
| Wisper Internet | (0) | (1) | (3) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Hamilton County Communications | (0) | (0) | (1) | View Plans | ||
| Zito | (0) | (0) | (27) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Logonix Corporation | (0) | (0) | (0) | View Plans |
Based on data reported by Carbondale ISPs to the FCC, the fastest speeds in the city are available through Logonix Corporation and ProTek Communications. These internet providers offer speeds up to 10,000 Mbps in Carbondale. Therefore, the average customer can get up to 10,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Carbondale?
Illinois customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T received a local rating of 3.42 out of 5, which is lower than the average across all internet providers in the country. Frontier Communications is rated in second place for affordability by the company’s Carbondale customers with an average price rating of 3.40 out of 5.
The chart and graph below show how customers in Carbondale, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Carbondale
| ISP / Tech Type | Carbondale Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| BLIP Networks | (0) | (2) | (2) | View Plans | ||
| Sparklight | (2) | (5) | (78) | View Plans | ||
| ProTek Communications | (1) | (2) | (2) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| AT&T | (0) | (50) | (1010) | View Plans | ||
| Mediacom | (0) | (20) | (91) | View Plans | ||
| Wisper Internet | (0) | (1) | (3) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Hamilton County Communications | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Zito | (0) | (0) | (27) | View Plans | ||
| Logonix Corporation | (0) | (0) | (0) | View Plans |
Carbondale Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Carbondale below, including the metrics used and how Carbondale compares to the rest of Illinois and nation.
| Metric
(hover for details)
|
Carbondale | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Carbondale that have a Fiber internet connection available to their home. | 88.60% | 47.62% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 6,858 Mbps | 3,187 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Carbondale. | 7.6 | 7.3 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.0 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 12% | 16% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 96% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 86% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 58% | 75% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 62% | 76% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Carbondale ISP Report Card & Digital Connectivity Index
The ISP Report Card in Carbondale is A-, which is worse than other cities. The local demand for broadband internet connectivity in Carbondale is high with a score of 37 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Carbondale have done a poor job meeting the needs of its residents.
The Carbondale ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
86% of Carbondale households have an internet connection despite having 92.95% availability. 58% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 8% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 58% of households have a broadband connection such as fiber, cable or DSL available to their home, 62% subscribe to it. A low number of Carbondale residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Carbondale?
- ISP Report Card: A-
- Digital Connectivity Index: 51 / 100
- ISP Report Card: B
- Digital Connectivity Index: 38 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 40 / 100
- ISP Report Card: B
- Digital Connectivity Index: 39 / 100
- ISP Report Card: B
- Digital Connectivity Index: 57 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 36 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 48 / 100
- ISP Report Card: A
- Digital Connectivity Index: 57 / 100
How Much Speed does a Carbondale Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Carbondale is 2.0, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. Carbondale’s average household income is $51,182 which is much lower than the Illinois average of $95,616 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Carbondale also has 33% of its population enrolled in school between the 6th grade and college level, this is higher than the Illinois average of 16%. Additionally, 12% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Carbondale has a low need for internet connectivity and speeds.
Compared to the rest of the country, Carbondale households are more technology-engaged. 96% of households have some sort of computing device, 77% have desktops or laptops in the home, and 95% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Carbondale?
Sparklight Fiber in Carbondale, IL
Availability:
80.3%
Customer Rating:
(22)
Avg. Download Speed
7,000 Mbps
Sparklight offers Fiber service to 80.3% of Carbondale homes. Across the city, Sparklight Fiber is the only type of service available from the company, with speeds up to 7,000 Mbps
Frontier Fiber in Carbondale, IL
Availability:
61.7%
Customer Rating:
(112)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 61.7% of Carbondale homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Mediacom Fiber in Carbondale, IL
Availability:
24.6%
Customer Rating:
(7)
Avg. Download Speed
1,000 Mbps
Mediacom offers Fiber service to 24.6% of Carbondale homes. Across the city, Mediacom Fiber has speeds up to 1,000 Mbps
ProTek Communications Fiber in Carbondale, IL
Availability:
8.4%
Customer Rating:
(2)
Avg. Download Speed
10,000 Mbps
ProTek Communications offers Fiber service to 8.4% of Carbondale homes. Across the city, ProTek Communications Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Hamilton County Communications Fiber in Carbondale, IL
Availability:
8.2%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Hamilton County Communications offers Fiber service to 8.2% of Carbondale homes. Across the city, Hamilton County Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Logonix Corporation Fiber in Carbondale, IL
Availability:
2.4%
Customer Rating:
(0)
Avg. Download Speed
10,000 Mbps
Logonix Corporation offers Fiber service to 2.4% of Carbondale homes. Across the city, Logonix Corporation Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Which Cable Internet Providers are Available in Carbondale?
Mediacom Cable in Carbondale, IL
Availability:
82.2%
Customer Rating:
(80)
Avg. Download Speed
1,000 Mbps
Mediacom offers Cable service to 82.2% of Carbondale homes. Across the city, Mediacom Cable has speeds up to 1,000 Mbps
Zito Cable in Carbondale, IL
Availability:
7.0%
Customer Rating:
(21)
Avg. Download Speed
1,000 Mbps
Zito Media offers Cable service to 7.0% of Carbondale homes. Across the city, Zito Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Carbondale?
Frontier DSL in Carbondale, IL
Availability:
28.1%
Customer Rating:
(57)
Avg. Download Speed
19 Mbps
Frontier Communications offers DSL service to 28.1% of Carbondale homes. Across the city, Frontier DSL has speeds up to 19 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.5 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Carbondale from Frontier in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Carbondale?
Verizon Fixed Wireless in Carbondale, IL
Availability:
90.1%
Customer Rating:
(350)
Avg. Download Speed
218 Mbps
Verizon offers Fixed Wireless service to 90.1% of Carbondale homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 218 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Carbondale, IL
Availability:
75.9%
Customer Rating:
(322)
Avg. Download Speed
77 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 75.9% of Carbondale homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 77 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
EarthLink Fixed Wireless in Carbondale, IL
Availability:
74.1%
Customer Rating:
(4)
Avg. Download Speed
30 Mbps
EarthLink offers Fixed Wireless service to 74.1% of Carbondale homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the city.
AT&T Fixed Wireless in Carbondale, IL
Availability:
74.1%
Customer Rating:
(198)
Avg. Download Speed
30 Mbps
AT&T offers Fixed Wireless service to 74.1% of Carbondale homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the city.
Wisper Internet Fixed Wireless in Carbondale, IL
Availability:
67.9%
Customer Rating:
(2)
Avg. Download Speed
277 Mbps
Wisper Internet offers Fixed Wireless service to 67.9% of Carbondale homes. Across the city, Wisper Internet Fixed Wireless is the only type of service available from the company, with speeds up to 277 Mbps, with speeds from 100 Mpbs up to 400 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 30, with an average of 26 Mbps throughout the city.
BLIP Networks Fixed Wireless in Carbondale, IL
Availability:
16.5%
Customer Rating:
(2)
Avg. Download Speed
125 Mbps
BLIP Networks offers Fixed Wireless service to 16.5% of Carbondale homes. Across the city, BLIP Networks Fixed Wireless is the only type of service available from the company, with speeds up to 125 Mbps, with speeds from 25 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 500, with an average of 37 Mbps throughout the city.
Which ISP Should You Choose in Carbondale?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Carbondale is AT&T.
- The fastest internet provider should be Logonix Corporation and ProTek Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Carbondale is AT&T.
- Viasat, Verizon, and HughesNet has the broadest coverage in Carbondale, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Carbondale compare to other cities with a similar population?
To see how Carbondale stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Carbondale’s A- ISP Report Card and 37 / 100 Digital Connectivity Index.
- ISP Report Card: C+
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 57 / 100
- ISP Report Card: B
- Digital Connectivity Index: 91 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 86 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 82 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 87 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 69 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Carbondale
Customer Reviews
Penny S
Sparklight Fiber
January 23, 2025 Clear lwave was quick to take the account. However, it took 10 days to hook the internet up properly. They also drilled a whole for the converterbox in the Wr9mg area. I own a brick home. So that was fustrating. The payment set up has also been an issue. Lack of properly trained staff.
More
An Illinois Customer
ProTek Communications Fiber
October 24, 2024 More
An Illinois Customer
Sparklight Fiber
March 16, 2023 We just got this internet and it is overwhelmingly better than the rural sattiltte we once had.
More
Dedra W
Wabash Communications Fiber
September 24, 2026 Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.
More
Gary W
Wabash Communications Fiber
September 24, 2026 I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.
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