5 Best Internet Providers in Chapel Hill, AL

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Chapel Hill, AL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Chapel Hill ratings may vary and are shown below.

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Who is the Best Internet Provider in Chapel Hill, AL?

Point Broadband is the highest-rated internet provider in Chapel Hill based on 83 Alabama customer reviews, and Point Broadband has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Chapel Hill, Alabama, and customers throughout the country.

Top Rated Internet Providers in Chapel Hill

Local, State, and National Ratings for all Chapel Hill Internet Providers

Based on 83 reviews from Alabama internet customers, Point Broadband is the best internet service provider for Chapel Hill residents. Point Broadband was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Alabama, with 3.80 out of 5 stars and 45.0% coverage in Chapel Hill.

At a national level, based on 3001 national reviews for any of the providers listed above, Point Broadband is rated higher than any other provider, with a rating of 3.97 out of 5.

Who is the Fastest Internet Provider in Chapel Hill?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Point Broadband and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Chapel Hill

	ISP / Tech Type	Max Advertised Speed
	Spectrum	1,000 Mbps
	Point Broadband	1,000 Mbps
	Viasat	100 Mbps
	T-Mobile Home Internet	25 Mbps
	HughesNet	25 Mbps
	EarthLink	25 Mbps
	AT&T	25 Mbps

Customer Ratings for Internet Provider Speeds in Chapel Hill

Based on data reported by Chapel Hill ISPs to the FCC, the fastest speeds in the city are available through Point Broadband and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Chapel Hill. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Chapel Hill?

Alabama customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.20 out of 5, which is about average for the average across all internet providers in the country. Point Broadband is rated in second place for affordability by the company’s Chapel Hill customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Chapel Hill, Alabama, and the United States rated the affordability of their internet service.

Rated Affordability in Chapel Hill

Chapel Hill Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Chapel Hill below, including the metrics used and how Chapel Hill compares to the rest of Alabama and nation.

Chapel Hill ISP Report Card: B-

	Metric (hover for details)	Chapel Hill	Alabama	USA
	Fiber Availability Percent The percentage of households in Chapel Hill that have a Fiber internet connection available to their home.	100.00%	68.19%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,000 Mbps	3,158 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Chapel Hill.	4.8	6.3	6.8

 

Chapel Hill Digital Connectivity Index: 13 / 100

	Metric (hover for details)	Chapel Hill	Alabama	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.2	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	6%	8%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	69%	93%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	52%	86%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	45%	66%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	45%	67%	76%

Chapel Hill ISP Report Card & Digital Connectivity Index

The ISP Report Card in Chapel Hill is B-, which is much worse than other cities. The local demand for broadband internet connectivity in Chapel Hill is high with a score of 13 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Chapel Hill have done a very poor job meeting the needs of its residents.

The Chapel Hill ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

52% of Chapel Hill households have an internet connection despite having 100.00% availability. 45% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 7% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 45% of households have a broadband connection such as fiber, cable or DSL available to their home, 45% subscribe to it. A very low number of Chapel Hill residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Chapel Hill?

How Much Speed does a Chapel Hill Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Chapel Hill is 2.2, which is smaller than the Alabama average of 2.6 and smaller than the national average of 2.7. Chapel Hill's average household income is $48,245 which is lower than the Alabama average of $70,756 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Chapel Hill also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the Alabama average of 16%. Additionally, 6% of residents work from home, which is lower than the 8% of residents in Alabama who work from home. This and other factors you can see above show us that the community of Chapel Hill has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Chapel Hill households are much more technology-disengaged. 69% of households have some sort of computing device, 50% have desktops or laptops in the home, and 65% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Chapel Hill?

Which Cable Internet Providers are Available in Chapel Hill?

Which DSL Internet Providers are Available in Chapel Hill?

Which Fixed Wireless and LTE Internet Providers are Available in Chapel Hill?

Which ISP Should You Choose in Chapel Hill?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Chapel Hill is Point Broadband.
• The fastest internet provider should be Point Broadband and Spectrum. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Chapel Hill is T-Mobile Home Internet.
• EarthLink, HughesNet, Point Broadband, Viasat, and AT&T has the broadest coverage in Chapel Hill, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Chapel Hill compare to other cities with a similar population?

To see how Chapel Hill stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Chapel Hill's B- ISP Report Card and 13 / 100 Digital Connectivity Index.