12 Best Internet Providers in DeKalb, IL
Find internet availability by address in DeKalb, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | DeKalb ISP Report Card | Business Internet in DeKalb
| DeKalb ISP Report Card | A- | |
| Download Speed for Most Households | 6,353 Mbps | |
| Number of Internet Service Providers | 12 | |
| Real DeKalb Customer Ratings | 1 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
DeKalb has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in DeKalb.
DeKalb overview
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DeKalb has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in DeKalb.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
MetroNet
Connection
Customer Rating
Fiber
Frontier
Connection
Customer Rating
Fiber
DSL
DNA Com
Connection
Customer Rating
Fiber
DSL
Above are the top 4 providers in DeKalb, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local DeKalb ratings may vary and are shown below.
Who is the Best Internet Provider in DeKalb, IL?
T-Mobile Home Internet is the best internet provider in DeKalb based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in DeKalb, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 81.32% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in DeKalb, Illinois, and customers throughout the country.
Top Rated Internet Providers in DeKalb
Local, State, and National Ratings for all DeKalb Internet Providers
| ISP / Tech Type | DeKalb Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (1) | (202) | (2318) | View Plans | ||
| Verizon | (0) | (9) | (782) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| AT&T | (0) | (50) | (1006) | View Plans | ||
| MetroNet | (0) | (3) | (75) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| e-vergent | (0) | (0) | (1) | View Plans | ||
| KWISP Wireless internet Services | (0) | (0) | (0) | View Plans | ||
| Fox Valley | (0) | (0) | (0) | View Plans | ||
| DNA Com | (0) | (0) | (0) | View Plans |
Based on 287 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for DeKalb residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.00 out of 5 stars and 86.7% coverage in DeKalb.
At a national level, based on 4706 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in DeKalb?
a different provider.
Coverage map for each provider in DeKalb
- Frontier - fiber coverage map
- MetroNet - fiber coverage map
- XFINITY - cable coverage map
- Verizon - fixed wireless coverage map
- DNA Com - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- Rise Broadband - fixed wireless coverage map
- Frontier - dsl coverage map
- DNA Com - dsl coverage map
- Fox Valley - fixed wireless coverage map
- e-vergent - fixed wireless coverage map
- KWISP Wireless internet Services - fixed wireless coverage map

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in DeKalb?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in DeKalb
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Frontier Communications | 7,000 Mbps | ||
| MetroNet | 5,120 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| DNA Com | 1,024 Mbps | ||
| Verizon | 300 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| e-vergent | 60 Mbps | ||
| Fox Valley Internet | 50 Mbps | ||
| KWISP Wireless internet Services | 40 Mbps | ||
| Rise Broadband | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in DeKalb
| ISP / Tech Type | DeKalb Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (1) | (202) | (2318) | View Plans | ||
| Verizon | (0) | (9) | (782) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| MetroNet | (0) | (3) | (75) | View Plans | ||
| AT&T | (0) | (50) | (1006) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| e-vergent | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| KWISP Wireless internet Services | (0) | (0) | (0) | View Plans | ||
| Fox Valley | (0) | (0) | (0) | View Plans | ||
| DNA Com | (0) | (0) | (0) | View Plans |
Based on data reported by DeKalb ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in DeKalb. Therefore, the average customer can get up to 5,546 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in DeKalb?
Illinois customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 3.82 out of 5, which is similar to the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s DeKalb customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in DeKalb, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in DeKalb
| ISP / Tech Type | DeKalb Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (1) | (202) | (2318) | View Plans | ||
| Verizon | (0) | (9) | (782) | View Plans | ||
| MetroNet | (0) | (3) | (75) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| AT&T | (0) | (50) | (1006) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| e-vergent | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| KWISP Wireless internet Services | (0) | (0) | (0) | View Plans | ||
| Fox Valley | (0) | (0) | (0) | View Plans | ||
| DNA Com | (0) | (0) | (0) | View Plans |
DeKalb Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for DeKalb below, including the metrics used and how DeKalb compares to the rest of Illinois and nation.
| Metric
(hover for details)
|
DeKalb | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in DeKalb that have a Fiber internet connection available to their home. | 88.60% | 47.62% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 6,353 Mbps | 3,187 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for DeKalb. | 8.3 | 7.3 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.4 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 8% | 16% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 96% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 91% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 75% | 75% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 82% | 76% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
DeKalb ISP Report Card & Digital Connectivity Index
The ISP Report Card in DeKalb is A-, which is much better than other cities. The local demand for broadband internet connectivity in DeKalb is high with a score of 59 / 100 in our Digital Connectivity Index. This means that internet service providers operating in DeKalb have done a average job meeting the needs of its residents.
The DeKalb ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
91% of DeKalb households have an internet connection despite having 91.64% availability. 75% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 5% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 75% of households have a broadband connection such as fiber, cable or DSL available to their home, 82% subscribe to it. A very large amount of DeKalb residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to DeKalb?
- ISP Report Card: A
- Digital Connectivity Index: 76 / 100
- ISP Report Card: C
- Digital Connectivity Index: 60 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 79 / 100
- ISP Report Card: C
- Digital Connectivity Index: 62 / 100
- ISP Report Card: D
- Digital Connectivity Index: 47 / 100
- ISP Report Card: C
- Digital Connectivity Index: 65 / 100
- ISP Report Card: C
- Digital Connectivity Index: 50 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 58 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 49 / 100
How Much Speed does a DeKalb Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in DeKalb is 2.4, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. DeKalb’s average household income is $56,166 which is much lower than the Illinois average of $95,616 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
DeKalb also has 31% of its population enrolled in school between the 6th grade and college level, this is higher than the Illinois average of 16%. Additionally, 8% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of DeKalb has a high need for internet connectivity and speeds.
Compared to the rest of the country, DeKalb households are more technology-engaged. 96% of households have some sort of computing device, 85% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in DeKalb?
MetroNet Fiber in DeKalb, IL
MetroNet offers Fiber service to 87.4% of DeKalb homes. Across the city, MetroNet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
Frontier Fiber in DeKalb, IL
Frontier Communications offers Fiber service to 67.0% of DeKalb homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
DNA Com Fiber in DeKalb, IL
DNA Com offers Fiber service to 7.8% of DeKalb homes. Across the city, DNA Com Fiber has speeds up to 1,024 Mbps
Which Cable Internet Providers are Available in DeKalb?
XFINITY Cable in DeKalb, IL
XFINITY from Comcast offers Cable service to 90.8% of DeKalb homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,220 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 40 Mbps throughout the city.
Which DSL Internet Providers are Available in DeKalb?
Frontier DSL in DeKalb, IL
Frontier Communications offers DSL service to 57.2% of DeKalb homes. Across the city, Frontier DSL has speeds up to 27 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.9 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in DeKalb from Frontier in terms of customer satisfaction.
DNA Com DSL in DeKalb, IL
DNA Com offers DSL service to 55.8% of DeKalb homes. Across the city, DNA Com DSL has speeds up to 13 Mbps, with speeds from 10 Mpbs up to 75 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 40, with an average of 3.0 Mbps throughout the city.
Which Fixed Wireless and LTE Internet Providers are Available in DeKalb?
Verizon Fixed Wireless in DeKalb, IL
Verizon offers Fixed Wireless service to 86.7% of DeKalb homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 274 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in DeKalb, IL
T-Mobile Home Internet offers Fixed Wireless service to 81.3% of DeKalb homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 60 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
EarthLink Fixed Wireless in DeKalb, IL
EarthLink offers Fixed Wireless service to 70.9% of DeKalb homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.9 Mbps throughout the city.
AT&T Fixed Wireless in DeKalb, IL
AT&T offers Fixed Wireless service to 70.9% of DeKalb homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.9 Mbps throughout the city.
Rise Broadband Fixed Wireless in DeKalb, IL
Rise Broadband offers Fixed Wireless service to 70.3% of DeKalb homes. Across the city, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Fox Valley Fixed Wireless in DeKalb, IL
Fox Valley Internet offers Fixed Wireless service to 5.6% of DeKalb homes. Across the city, Fox Valley Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 25 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 10, with an average of 10.0 Mbps throughout the city.
KWISP Wireless internet Services Fixed Wireless in DeKalb, IL
KWISP Wireless internet Services offers Fixed Wireless service to 4.9% of DeKalb homes. Across the city, KWISP Wireless internet Services Fixed Wireless is the only type of service available from the company, with speeds up to 11 Mbps, with speeds from 10 Mpbs up to 40 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 1.4 Mbps throughout the city.
e-vergent Fixed Wireless in DeKalb, IL
e-vergent offers Fixed Wireless service to 3.5% of DeKalb homes. Across the city, e-vergent Fixed Wireless is the only type of service available from the company, with speeds up to 21 Mbps, with speeds from 10 Mpbs up to 60 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 3.0 Mbps throughout the city.
Which ISP Should You Choose in DeKalb?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in DeKalb is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in DeKalb is T-Mobile Home Internet.
- XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in DeKalb, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does DeKalb compare to other cities with a similar population?
To see how DeKalb stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to DeKalb’s A- ISP Report Card and 59 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 70 / 100
- ISP Report Card: B
- Digital Connectivity Index: 53 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 79 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 90 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 55 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 74 / 100
- ISP Report Card: B
- Digital Connectivity Index: 76 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
Dedra W
Wabash Communications Fiber
September 24, 2026 Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.
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Gary W
Wabash Communications Fiber
September 24, 2026 I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.
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ISPReports User
Zentro
September 17, 2026 Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?
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Hitesh Patel
Astound Broadband
July 29, 2026 this is worst compant when it comes to customer service.new customer called me yesterday to confirm my install today betweem 8 and 12 at 11.08 got a call he is on his way.at 12.30 no show i called to find out and was told they wii call me in 30 min NO CALL called back and they lied that the tech could not get in the property.we dont have any gates in our sub division,its 1.30 and they now telling me to wait 30 min for someone to call me.i say good luck with this call back.
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ISPReports User
ProTek Communications Fiber
July 08, 2026 More
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