Best Internet Providers in Diana, WV
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Diana, WV
Diana has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Diana.
Ranks compare Diana with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Diana, WV at a Glance
Diana Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
DSL
Shentel
Connection
Customer Rating
Cable
Citynet
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Diana ratings may vary and are shown below.
Who is the Best Internet Provider in Diana, WV?
Frontier Communications is the best internet provider in Diana based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Frontier Communications had the best reviews at the local, state, and national levels versus all available providers in Diana, making it a solid recommendation among providers with reviews. Frontier Communications is an option for 88.80% of the city.
Click here to get Frontier Communications
or call 1-866-557-9907
Which Providers are Available at my Home in Diana?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Diana
How Diana Compares to Places Its Size
Diana's report card score is in the bottom 9% and its connectivity index is in the top 25%.
| Measure | Diana | Rank among US places under 1,000 people | Webster County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 5.8% | bottom 25% | 41.4% | 59.9% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 181 Mbps | bottom 9% | 858 Mbps | 3,962 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 1.3 | bottom 6% | 3.8 | 5.4 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | top 29% | 2.8 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 10% | top 41% | 4% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 94% | top 39% | 87% | 92% | 96% | 1,494 places at 100% |
| Homes with internet | 78% | bottom 21% | 81% | 87% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 63% | top 39% | 67% | 70% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 58% | bottom 16% | 55% | 71% | 81% | 72 places at 100% |
| Median household income | $45,170 | bottom 10% | $45,072 | $65,649 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 10% | bottom 38% | 13% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 5.8% of homes in Diana, against 41.4% across Webster County and 59.9% across West Virginia. Households in Diana are smaller than the US average (2.6 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $45,170 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Diana
Which Fiber Internet Providers are Available in Diana?
Citynet Fiber in Diana, WV
Availability:
5.8%
Customer Rating:
(5)
Avg. Download Speed
1,000 Mbps
Citynet offers Fiber service to 5.8% of Diana homes. Across the city, Citynet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Diana?
EarthLink Fixed Wireless in Diana, WV
Availability:
9.5%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 9.5% of Diana homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Diana, WV
Availability:
9.5%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 9.5% of Diana homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Diana?
Shentel Cable in Diana, WV
Availability:
8.7%
Customer Rating:
(24)
Avg. Download Speed
1,000 Mbps
Shentel offers Cable service to 8.7% of Diana homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Diana?
Frontier DSL in Diana, WV
Availability:
88.8%
Customer Rating:
(58)
Avg. Download Speed
54 Mbps
Frontier Communications offers DSL service to 88.8% of Diana homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.1 Mbps throughout the city.
Internet in Diana by Neighborhood and ZIP Code
Diana has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Diana
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Diana
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 26217 | 233 | 24.5% | 369 Mbps | 1.4 | D- | 53/100 |
How Diana Compares to Nearby Places
The 10 places nearest to Diana that have their own pages are all within 10 miles. Among them, Bolair has the most homes with fiber (88.5%) and Hacker Valley the fewest (0.0%); Diana has 5.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Diana (this page) | 241 | 5.8% | 181 Mbps | 1.3 | D- | 54/100 |
| Webster Springs | 2,135 | 9.6% | 889 Mbps | 4 | D | 53/100 |
| Chapman | 409 | 43.8% | 683 Mbps | 2.2 | D | 21/100 |
| Bolair | 269 | 88.5% | 1,000 Mbps | 5.1 | C+ | 58/100 |
| Cherry Falls | 201 | 69.7% | 1,000 Mbps | 5.5 | C | 66/100 |
| Guardian | 168 | 33.9% | 436 Mbps | 3 | D | 27/100 |
| Hacker Valley | 164 | 0.0% | 60 Mbps | 2 | F | 10/100 |
| Wheeler | 159 | 0.0% | 89 Mbps | 1.2 | F | 10/100 |
| Centralia | 120 | 51.7% | 569 Mbps | 3.3 | D+ | 42/100 |
| Curtin | 98 | 4.1% | 1,000 Mbps | 1.8 | D | 70/100 |
| Replete | 68 | 0.0% | 42 Mbps | 1.1 | F | 14/100 |
Who is the Fastest Internet Provider in Diana?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Frontier Communications.
Data Reported to FCC by ISPs: Average Maximum Available in Diana
| Shentel | 1,000 |
|---|---|
| Citynet | 1,000 |
| Frontier Communications | 115 |
| Viasat | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Diana. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Diana Internet Providers
Based on 23 reviews from West Virginia internet customers, Frontier Communications is the best internet service provider for Diana residents. Frontier Communications was rated at an average of 2.67 out of 5 in our report for overall customer satisfaction.
At a national level, based on 1283 national reviews for any of the providers listed above, Frontier Communications is rated higher than any other provider, with a rating of 3.33 out of 5.
Local, State, and National Ratings for all Diana Internet Providers
The table below shows average customer ratings from customers in Diana, West Virginia, and customers throughout the country.
| ISP / Tech Type | Diana Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Shentel |  (0) | (7) | (35) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Diana
Based on data reported by Diana ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 115 Mbps in Diana. Therefore, the average customer can get up to 54 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Frontier Communications. This indicates Frontier reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Diana Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (0) |  (7) | (35) | View Plans | ||
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Diana?
Of the providers in Diana, customers rate Frontier Communications the best for price. Data comes from customers rating their satisfaction with pricing: in Diana where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Frontier Communications is rated 2.78 out of 5 for price, which is much lower than the average across all internet providers in the country.
The table below shows how customers in Diana, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Diana
| ISP / Tech Type | Diana Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (0) | (7) | (35) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Diana?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Diana is Frontier.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Frontier Communications may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Diana is Frontier.
- Viasat, HughesNet, and Frontier Communications has the broadest coverage in Diana, available to 88.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.