Best Internet Providers in Downtown Austin, Austin, TX
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Downtown Austin, Austin, TX
Downtown Austin has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown Austin.
Ranks compare Downtown Austin with the 61 neighborhoods in Austin.
The Best Internet in Downtown Austin, Austin, TX at a Glance
Downtown Austin Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Astound Broadband
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown Austin ratings may vary and are shown below.
Who is the Best Internet Provider in Downtown Austin, Austin, TX?
T-Mobile Home Internet is the highest-rated internet provider in Downtown Austin based on 448 Texas customer reviews, and Google Fiber has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Downtown Austin?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Downtown Austin, Austin
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Spectrum - cable coverage map
- Astound Broadband - fiber coverage map
- Google Fiber - fiber coverage map
- Verizon - fixed wireless coverage map
- Spectrum - fiber coverage map
- Astound Broadband - cable coverage map
- Google Fiber - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- EarthLink - dsl coverage map
- AT&T - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
How Downtown Austin Compares to the Rest of Austin
Downtown Austin's report card score is tied 50th of 61 and its connectivity index is tied 24th of 61.
| Measure | Downtown Austin | Rank among neighborhoods in Austin | Austin | Travis County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 90.7% | 49th of 61 | 78.8% | 84.4% | 71.5% | 15 places at 100.0% |
| Download speed for most homes | 3,095 Mbps | 58th of 61 | 4,641 Mbps | 5,605 Mbps | 3,583 Mbps | South Lamar and West Congress (8,000 Mbps) |
| Providers at a typical address | 9.5 | Tied 38th of 61 | 8.9 | 9 | 7.1 | Clarksville (11.7) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 1.4 | Tied 60th of 61 | 2.5 | 2.4 | 2.7 | North Lamar and River Dance at Steiner Ranch (3.1) |
| Workers who work from home | 48% | Tied 1st of 61 | 27% | 30% | 15% | Tied with Zilker |
| Homes with a computer, tablet or phone | 98% | Tied 26th of 61 | 98% | 98% | 96% | 14 places at 100% |
| Homes with internet | 93% | Tied 35th of 61 | 95% | 95% | 91% | Crestview (100%) |
| Homes on fiber, cable or DSL | 89% | Tied 13th of 61 | 82% | 84% | 76% | University Of Texas (96%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 95% | Tied 14th of 61 | 89% | 89% | 81% | River Dance at Steiner Ranch and University Of Texas (100%) |
| Median household income | $164,955 | 4th of 61 | $115,367 | $116,257 | $93,246 | River Dance at Steiner Ranch ($221,687) |
| Residents in school (6th grade to college) | 5% | Tied 60th of 61 | 16% | 16% | 16% | University Of Texas (90%) |
Fiber reaches 90.7% of homes in Downtown Austin, against 78.8% across Austin and 84.4% across Travis County. Households in Downtown Austin are smaller than the US average (1.4 people against 2.7); 48% of workers work from home (US 15%); and the median household income is $164,955 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Downtown Austin
Which Fiber Internet Providers are Available in Downtown Austin?
EarthLink Fiber in Downtown Austin, Austin, TX
Availability:
70.5%
Customer Rating:
(6)
Avg. Download Speed
3,300 Mbps
EarthLink offers Fiber service to 70.5% of Downtown Austin homes. Across the neighborhood, EarthLink Fiber has speeds up to 3,300 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Downtown Austin from EarthLink in terms of customer satisfaction.
AT&T Fiber in Downtown Austin, Austin, TX
Availability:
70.5%
Customer Rating:
(528)
Avg. Download Speed
3,300 Mbps
AT&T offers Fiber service to 70.5% of Downtown Austin homes. Across the neighborhood, AT&T Fiber has speeds up to 3,300 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Downtown Austin from AT&T in terms of customer satisfaction.
Astound Broadband Fiber in Downtown Austin, Austin, TX
Availability:
52.2%
Customer Rating:
(20)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Fiber service to 52.2% of Downtown Austin homes. Across the neighborhood, Astound Broadband Fiber has speeds up to 1,500 Mbps
Spectrum Fiber in Downtown Austin, Austin, TX
Availability:
43.1%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 43.1% of Downtown Austin homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Google Fiber in Downtown Austin, Austin, TX
Availability:
38.0%
Customer Rating:
(102)
Avg. Download Speed
2,021 Mbps
Google Fiber offers Fiber service to 38.0% of Downtown Austin homes. Across the neighborhood, Google Fiber has speeds up to 2,021 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Google Fiber. Google Fiber is rated the same as other types of internet service available in Downtown Austin from Google Fiber in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Downtown Austin?
T-Mobile Home Internet Fixed Wireless in Downtown Austin, Austin, TX
Availability:
93.4%
Customer Rating:
(335)
Avg. Download Speed
85 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 93.4% of Downtown Austin homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 85 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 17 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Downtown Austin, Austin, TX
Availability:
91.6%
Customer Rating:
(353)
Avg. Download Speed
556 Mbps
Verizon offers Fixed Wireless service to 91.6% of Downtown Austin homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 556 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 40 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Downtown Austin, Austin, TX
Availability:
69.2%
Customer Rating:
(4)
Avg. Download Speed
68 Mbps
EarthLink offers Fixed Wireless service to 69.2% of Downtown Austin homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 68 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Downtown Austin, Austin, TX
Availability:
69.2%
Customer Rating:
(200)
Avg. Download Speed
68 Mbps
AT&T offers Fixed Wireless service to 69.2% of Downtown Austin homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 68 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood.
Google Fiber Fixed Wireless in Downtown Austin, Austin, TX
Availability:
22.2%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Google Fiber offers Fixed Wireless service to 22.2% of Downtown Austin homes. Across the neighborhood, Google Fiber Fixed Wireless has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Downtown Austin?
Spectrum Cable in Downtown Austin, Austin, TX
Availability:
91.4%
Customer Rating:
(1712)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 91.4% of Downtown Austin homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Astound Broadband Cable in Downtown Austin, Austin, TX
Availability:
15.4%
Customer Rating:
(94)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 15.4% of Downtown Austin homes. Across the neighborhood, Astound Broadband Cable has speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in Downtown Austin?
EarthLink DSL in Downtown Austin, Austin, TX
Availability:
86.9%
Customer Rating:
(5)
Avg. Download Speed
73 Mbps
EarthLink offers DSL service to 86.9% of Downtown Austin homes. Across the neighborhood, EarthLink DSL has speeds up to 73 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Downtown Austin from EarthLink in terms of customer satisfaction.
AT&T DSL in Downtown Austin, Austin, TX
Availability:
86.9%
Customer Rating:
(299)
Avg. Download Speed
73 Mbps
AT&T offers DSL service to 86.9% of Downtown Austin homes. Across the neighborhood, AT&T DSL has speeds up to 73 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Downtown Austin from AT&T in terms of customer satisfaction.
How Downtown Austin Compares to Its Neighbors
The 10 neighborhoods nearest to Downtown Austin that have their own pages are all within 2 miles. Among them, Zilker has the most homes with fiber (100.0%) and University Of Texas the fewest (15.8%); Downtown Austin has 90.7%.
| Place | People | Homes with fiber | Speed for most homes | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Downtown Austin (this page) | 12,889 | 90.7% | 3,095 Mbps | 9.5 | A- | 74/100 |
| West University Austin | 10,953 | 92.9% | 2,420 Mbps | 10.3 | A- | 34/100 |
| Zilker | 9,153 | 100.0% | 7,665 Mbps | 10.7 | A+ | 75/100 |
| University Of Texas | 8,902 | 15.8% | 1,321 Mbps | 9.4 | B- | 74/100 |
| Windsor Road | 8,557 | 98.8% | 6,061 Mbps | 10.5 | A | 82/100 |
| South River City | 7,268 | 100.0% | 7,603 Mbps | 9.8 | A+ | 70/100 |
| Bouldin | 6,271 | 99.4% | 7,980 Mbps | 10.1 | A+ | 71/100 |
| East Cesar Chavez | 5,890 | 100.0% | 6,650 Mbps | 10.1 | A+ | 65/100 |
| Central East Austin | 5,109 | 100.0% | 7,220 Mbps | 10 | A+ | 75/100 |
| Holly | 3,617 | 100.0% | 7,120 Mbps | 10.8 | A+ | 66/100 |
| Clarksville | 3,563 | 100.0% | 6,986 Mbps | 11.7 | A+ | 62/100 |
Who is the Fastest Internet Provider in Downtown Austin?
According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by Google Fiber. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Downtown Austin
| Google Fiber | 8,000 |
|---|---|
| AT&T | 5,000 |
| EarthLink | 5,000 |
| Astound Broadband | 1,500 |
| Spectrum | 1,000 |
| Verizon | 1,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Downtown Austin. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Downtown Austin Internet Providers
Based on 448 reviews from Texas internet customers, T-Mobile Home Internet is the best internet service provider for Downtown Austin residents. T-Mobile Home Internet was rated at an average of 3.97 out of 5 in our report for overall customer satisfaction. Astound Broadband wins for second-place in Texas, with 4.18 out of 5 stars and 54.1% coverage in Downtown Austin.
At a national level, based on 4312 national reviews for any of the providers listed above, Google Fiber is rated higher than any other provider, with a rating of 4.22 out of 5.
Local, State, and National Ratings for all Downtown Austin Internet Providers
The table below shows average customer ratings from customers in Downtown Austin, Texas, and customers throughout the country.
| ISP / Tech Type | Downtown Austin Overall | Texas Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (195) | (1917) | View Plans | ||
| Astound Broadband | (0) | (11) | (118) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Google Fiber | (0) | (14) | (102) | View Plans | ||
| T-Mobile Home Internet | (0) | (29) | (335) | View Plans | ||
| Verizon | (0) | (16) | (798) | View Plans | ||
| AT&T | (0) | (182) | (1027) | View Plans | ||
| HughesNet | (0) |  (4) |  (24) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Downtown Austin
Based on data reported by Downtown Austin ISPs to the FCC, the fastest speeds in the neighborhood are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Downtown Austin. Therefore, the average customer can get up to 2,471 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Google Fiber. This indicates Google Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Downtown Austin Speed | Texas Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (195) | (1917) | View Plans | ||
| Google Fiber | (0) |  (14) | (102) | View Plans | ||
| Astound Broadband | (0) | (11) | (118) | View Plans | ||
| T-Mobile Home Internet | (0) | (29) | (335) | View Plans | ||
| Verizon | (0) | (16) | (798) | View Plans | ||
| AT&T | (0) | (182) | (1027) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| HughesNet | (0) | (4) | (24) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans |
Who is the Cheapest Internet Provider in Downtown Austin?
Texas customers rate T-Mobile Home Internet as the cheapest internet service provider in the city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 3.97 out of 5, which is similar to the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Downtown Austin customers with an average price rating of 3.88 out of 5.
The table below shows how customers in Downtown Austin, Texas, and the United States rated the affordability of their internet service.
Rated Affordability in Downtown Austin
| ISP / Tech Type | Downtown Austin Affordability | Texas Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (195) | (1917) | View Plans | ||
| Verizon | (0) | (16) | (798) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Google Fiber | (0) | (14) | (102) | View Plans | ||
| T-Mobile Home Internet | (0) | (29) | (335) | View Plans | ||
| Astound Broadband | (0) | (11) | (118) | View Plans | ||
| AT&T | (0) | (182) | (1027) | View Plans | ||
| HughesNet | (0) | (4) | (24) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Texas
Customer Reviews
Glen M
Brazos Communications Fiber
October 06, 2026 Great
More
Paul West
Nortex Communications Fiber
October 06, 2026 More
Janet Gallmeyer
GEUS
October 06, 2026 I have always had good service through Geus. The only problem I have is with your high late payment price. You give us just one day, this month I will have to pay over $20 for being late by only one day. Most places will give you a five day grace period but not Geus. My own pay date is always the second Wednesday of each month being on social security my pay date changes each month. So I can't always pay on exact date you require. It's hard to have to pay like a $20 late fee for seniors on social security. You should change it to five days grace period instead of just one day late. Please change this.
More
ISPReports User
AT&T Fixed Wireless
September 30, 2026 More
ISPReports User
Tachus Fiber
September 25, 2026 More
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Which ISP Should You Choose in Downtown Austin?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Downtown Austin is T-Mobile Home Internet.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, Google Fiber may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Downtown Austin is T-Mobile Home Internet.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Downtown Austin, available to 95.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.