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7 Best Internet Providers in Downtown, Evanston, IL

Find internet availability by address in Downtown, Evanston, IL

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Downtown ISP Report Card | Business Internet in Downtown

Downtown ISP Report at a Glance
ISP grade Downtown ISP Report Card C+
Average speed Download Speed for Most Households 1,951 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real Downtown Customer Ratings 2

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Downtown has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown.

Downtown overview

▼

Downtown has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

69.7%

Customer Rating:

3.4 of 5 stars

(2321)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Cable

69.7%

1,922 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2028)

Astound Broadband

Astound Broadband logo

Availability:

69.7%

Customer Rating:

3.3 of 5 stars

(117)

View Plans

1-888-760-7911 Price: Starting at $30.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fiber

9.5%

1,500 Mbps

1,500 Mbps

Fiber: 3.3 of 5 stars

(20)

Cable

69.7%

1,500 Mbps

1,500 Mbps

Cable: 3.3 of 5 stars

(93)

EarthLink

EarthLink logo

Availability:

69.4%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: $64.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

DSL

69.4%

71 Mbps

100 Mbps

DSL: 3.2 of 5 stars

(5)

Fixed Wireless

61.2%

40 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

69.4%

Customer Rating:

3.6 of 5 stars

(1010)

View Plans

1-877-610-1219 Price: $60.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

DSL

69.4%

71 Mbps

100 Mbps

DSL: 3.3 of 5 stars

(296)

Fixed Wireless

61.2%

40 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(198)

Above are the top 4 providers in Downtown, Evanston, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

65.5%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fixed Wireless

65.5%

70 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Verizon

Verizon logo

Availability:

63.0%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fixed Wireless

63.0%

715 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(350)

Zentro

Zentro logo

Availability:

9.4%

Customer Rating:

3.0 of 5 stars

(9)

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fixed Wireless

9.4%

744 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(7)

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Downtown residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown ratings may vary and are shown below.

Who is the Best Internet Provider in Downtown, Evanston, IL?

Astound Broadband is the highest-rated internet provider in Downtown based on 305 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Downtown, Illinois, and customers throughout the country.

Top Rated Internet Providers in Downtown

Astound Broadband3.523.27
XFINITY3.163.35
Verizon4.003.77
T-Mobile Home Internet4.004.04
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Downtown Internet Providers

ISP / Tech TypeDowntown OverallIllinois OverallNational OverallFor Service
Astound Broadband (1) (21) (117)View Plans
XFINITY (1) (202) (2321)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Zentro (0) (6) (9)View Plans
AT&T (0) (50) (1010)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans

Based on 305 reviews from Illinois internet customers, Astound Broadband is the best internet service provider for Downtown residents. Astound Broadband was rated at an average of 3.52 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Illinois, with 3.54 out of 5 stars and 69.4% coverage in Downtown.

At a national level, based on 4577 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Downtown?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Downtown, Evanston, IL map of internet availability

 

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Downtown?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by Astound Broadband. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Downtown

Max Advertised Speed in Downtown, Evanston, IL

XFINITY2,000 Mbps
Astound Broadband1,500 Mbps
AT&T1,000 Mbps
EarthLink1,000 Mbps
Verizon1,000 Mbps
Zentro1,000 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
XFINITY from Comcast2,000 Mbps
Astound Broadband1,500 Mbps
Zentro Internet1,000 Mbps
Verizon1,000 Mbps
AT&T1,000 Mbps
EarthLink1,000 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Downtown

Astound Broadband3.703.55
XFINITY3.563.76
Verizon3.673.98
T-Mobile Home Internet3.883.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeDowntown SpeedIllinois SpeedNational SpeedFor Service
Astound Broadband (1) (21) (117)View Plans
XFINITY (1) (202) (2321)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Zentro (0) (6) (9)View Plans
AT&T (0) (50) (1010)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans

Based on data reported by Downtown ISPs to the FCC, the fastest speeds in the neighborhood are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Downtown. Therefore, the average customer can get up to 1,922 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Astound Broadband. This indicates Astound Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Downtown?

Illinois customers rate Astound Broadband as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Astound Broadband received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Downtown customers with an average price rating of 3.42 out of 5.

The chart and graph below show how customers in Downtown, Illinois, and the United States rated the affordability of their internet service.

Rated Affordability in Downtown

Astound Broadband3.503.09
XFINITY2.803.01
Verizon4.003.45
T-Mobile Home Internet3.824.09
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeDowntown AffordabilityIllinois AffordabilityNational AffordabilityFor Service
Astound Broadband (1) (21) (117)View Plans
XFINITY (1) (202) (2321)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Zentro (0) (6) (9)View Plans
AT&T (0) (50) (1010)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans

Downtown Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Downtown below, including the metrics used and how Downtown compares to the rest of Evanston and nation.

Downtown ISP Report Card: C+
Metric

(hover for details)
Downtown Illinois USA
9.90% 13.44% 71.53%
1,951 Mbps 2,223 Mbps 3,583 Mbps
7.9 7.8 7.1

 

Downtown Digital Connectivity Index: 60 / 100
Metric

(hover for details)
Downtown Illinois USA
1.8 2.2 2.7
22% 27% 15%
99% 99% 96%
84% 92% 91%
74% 83% 76%
106% 89% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Downtown ISP Report Card & Digital Connectivity Index

The ISP Report Card in Downtown is C+, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Downtown is high with a score of 60 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Downtown have done a good job meeting the needs of its residents.

The Downtown ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

84% of Downtown households have an internet connection while having 69.72% availability. 74% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 14% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 106% subscribe to it. A very large amount of Downtown residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Downtown?

South Evanston, Evanston, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 77 / 100
Central Street Merchant District, Evanston, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 82 / 100
Gross Point, Wilmette, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 93 / 100

Rogers Park, Chicago, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 59 / 100
West Ridge, Chicago, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 72 / 100
Granville Gardens, Chicago, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 65 / 100

Edgewater, Chicago, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 61 / 100
Andersonville, Chicago, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 77 / 100
North Park, Chicago, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 72 / 100

How Much Speed does a Downtown Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Downtown is 1.8, which is smaller than the Evanston average of 2.2 and smaller than the national average of 2.7. Downtown’s average household income is $65,707 which is much lower than the Evanston average of $107,961 and lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Downtown also has 50% of its population enrolled in school between the 6th grade and college level, this is higher than the Evanston average of 24%. Additionally, 22% of residents work from home, which is lower than the 27% of residents in Evanston who work from home. This and other factors you can see above show us that the community of Downtown has a high need for internet connectivity and speeds.

Compared to the rest of the country, Downtown households are much more technology-engaged. 99% of households have some sort of computing device, 91% have desktops or laptops in the home, and 98% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Downtown?

Astound Broadband Fiber in Downtown, Evanston, IL

Astound Broadband logo

Availability:

9.5%

Customer Rating:

3.3 of 5 stars

(20)

Avg. Download Speed

1,500 Mbps

Astound Broadband offers Fiber service to 9.5% of Downtown homes. Across the neighborhood, Astound Broadband Fiber has speeds up to 1,500 Mbps, with speeds from 1,500 Mpbs up to 1,500 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Astound Broadband Fiber. Astound Broadband Fiber is rated the same as other types of internet service available in Downtown from Astound Broadband in terms of customer satisfaction.

Which Cable Internet Providers are Available in Downtown?

XFINITY Cable in Downtown, Evanston, IL

XFINITY logo

Availability:

69.7%

Customer Rating:

3.3 of 5 stars

(2028)

Avg. Download Speed

1,922 Mbps

XFINITY from Comcast offers Cable service to 69.7% of Downtown homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,922 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 229 Mbps throughout the neighborhood. XFINITY Cable is rated the same as other types of internet service available in Downtown from XFINITY in terms of customer satisfaction.

Astound Broadband Cable in Downtown, Evanston, IL

Astound Broadband logo

Availability:

69.7%

Customer Rating:

3.3 of 5 stars

(93)

Avg. Download Speed

1,500 Mbps

Astound Broadband offers Cable service to 69.7% of Downtown homes. Across the neighborhood, Astound Broadband Cable has speeds up to 1,500 Mbps, with speeds from 1,500 Mpbs up to 1,500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the neighborhood. Astound Broadband Cable is rated the same as other types of internet service available in Downtown from Astound Broadband in terms of customer satisfaction.

Which DSL Internet Providers are Available in Downtown?

EarthLink DSL in Downtown, Evanston, IL

EarthLink logo

Availability:

69.4%

Customer Rating:

3.2 of 5 stars

(5)

Avg. Download Speed

71 Mbps

EarthLink offers DSL service to 69.4% of Downtown homes. Across the neighborhood, EarthLink DSL has speeds up to 71 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Downtown from EarthLink in terms of customer satisfaction.

AT&T DSL in Downtown, Evanston, IL

AT&T logo

Availability:

69.4%

Customer Rating:

3.3 of 5 stars

(296)

Avg. Download Speed

71 Mbps

AT&T offers DSL service to 69.4% of Downtown homes. Across the neighborhood, AT&T DSL has speeds up to 71 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Downtown from AT&T in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Downtown?

T-Mobile Home Internet Fixed Wireless in Downtown, Evanston, IL

T-Mobile Home Internet logo

Availability:

65.5%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

70 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 65.5% of Downtown homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Downtown from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Downtown, Evanston, IL

Verizon logo

Availability:

63.0%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

715 Mbps

Verizon offers Fixed Wireless service to 63.0% of Downtown homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 715 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 53 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Downtown from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Downtown, Evanston, IL

EarthLink logo

Availability:

61.2%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

40 Mbps

EarthLink offers Fixed Wireless service to 61.2% of Downtown homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.3 Mbps throughout the neighborhood. EarthLink Fixed Wireless is rated other types of internet service available in Downtown from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Downtown, Evanston, IL

AT&T logo

Availability:

61.2%

Customer Rating:

3.6 of 5 stars

(198)

Avg. Download Speed

40 Mbps

AT&T offers Fixed Wireless service to 61.2% of Downtown homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.3 Mbps throughout the neighborhood. AT&T Fixed Wireless is rated other types of internet service available in Downtown from AT&T in terms of customer satisfaction.

Zentro Fixed Wireless in Downtown, Evanston, IL

Zentro logo

Availability:

9.4%

Customer Rating:

3.6 of 5 stars

(7)

Avg. Download Speed

744 Mbps

Zentro Internet offers Fixed Wireless service to 9.4% of Downtown homes. Across the neighborhood, Zentro Fixed Wireless is the only type of service available from the company, with speeds up to 744 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Zentro Fixed Wireless. Zentro Fixed Wireless is rated other types of internet service available in Downtown from Zentro in terms of customer satisfaction.

Which ISP Should You Choose in Downtown?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Downtown is Astound Broadband.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, Astound Broadband may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Downtown is Astound Broadband.
  • XFINITY from Comcast, Viasat, HughesNet, and Astound Broadband has the broadest coverage in Downtown, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Downtown compare to other cities with a similar population?

To see how Downtown stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Downtown’s C+ ISP Report Card and 60 / 100 Digital Connectivity Index.

Whitestone, Queens, NY

  • ISP Report Card: B-
  • Digital Connectivity Index: 71 / 100
Westlake-San Francisco, Daly City, CA

  • ISP Report Card: A-
  • Digital Connectivity Index: 85 / 100
West Loch, Waipahu, HI

  • ISP Report Card: C+
  • Digital Connectivity Index: 55 / 100

West Grand, Grand Rapids, MI

  • ISP Report Card: A-
  • Digital Connectivity Index: 52 / 100
Bagley, Detroit, MI

  • ISP Report Card: B+
  • Digital Connectivity Index: 72 / 100
Ballantyne West, Charlotte, NC

  • ISP Report Card: A-
  • Digital Connectivity Index: 93 / 100

Belair-Edison, Baltimore, MD

  • ISP Report Card: C-
  • Digital Connectivity Index: 45 / 100
Bernal Heights, San Francisco, CA

  • ISP Report Card: A-
  • Digital Connectivity Index: 84 / 100
Blueberry Hill-Brigadoon-Stoneybrook, Lexington, KY

  • ISP Report Card: A
  • Digital Connectivity Index: 65 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Downtown

Customer Reviews

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Nicole S

Astound Broadband Cable

March 15, 2025

They use Verizon's towers to derive the 5G service an so it's quite reliable and fast. I'm a little concerned about what the rates will be like after the one year trial, and how challenging it could become to negotiate down our rates.

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An Illinois Customer

XFINITY Cable

June 05, 2023

I have had comcast for the last five years and hate their service. Unfortunately, they are the only provider in my area so I am stuck with them, but I have consistently had issues with their internet at every apartment I've lived in. At one place, we had a technician come out who told us there was issues with the wires going to our apartment, but he ghosted us without fixing the issue. Because we were unwilling to go through their hours-long customer service again, we gave up on getting our internet fixed.

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Dedra W

Wabash Communications Fiber

September 24, 2026

Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.

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Gary W

Wabash Communications Fiber

September 24, 2026

I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.

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ISPReports User

Zentro

September 17, 2026

Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?

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