Best Internet Providers in Downtown Jacksonville, Jacksonville, FL
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Downtown Jacksonville, Jacksonville, FL
Downtown Jacksonville has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown Jacksonville.
Ranks compare Downtown Jacksonville with the 108 neighborhoods in Jacksonville.
The Best Internet in Downtown Jacksonville, Jacksonville, FL at a Glance
Downtown Jacksonville Internet Providers, Ranked by Coverage, Speed and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
XFINITY
Connection
Customer Rating
Cable
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Sparklight
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown Jacksonville ratings may vary and are shown below.
Who is the Best Internet Provider in Downtown Jacksonville, Jacksonville, FL?
AT&T is the highest-rated internet provider in Downtown Jacksonville based on 333 Florida customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Downtown Jacksonville?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Downtown Jacksonville, Jacksonville
- Sparklight - fiber coverage map
- XFINITY - cable coverage map
- WiFast - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- WiFast - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
How Downtown Jacksonville Compares to the Rest of Jacksonville
Downtown Jacksonville's report card score is tied 66th of 108 and its connectivity index is 108th of 108.
| Measure | Downtown Jacksonville | Rank among neighborhoods in Jacksonville | Jacksonville | Duval County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 79.3% | Tied 69th of 108 | 83.0% | 81.4% | 71.5% | Beacon Hills and Harbour and East Arlington and 5 more (100.0%) |
| Average top speed | 6,022 Mbps | 1st of 108 | 4,135 Mbps | 4,325 Mbps | 3,486 Mbps | Leads; next is Craven (5,473 Mbps) |
| Providers at a typical address | 7.1 | Tied 94th of 108 | 7.9 | 8 | 7.1 | Craven (10.6) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 1.3 | 108th of 108 | 2.6 | 2.5 | 2.7 | Turtle Creek (3.4) |
| Workers who work from home | 5% | Tied 103rd of 108 | 18% | 16% | 15% | Julington Creek (33%) |
| Homes with a computer, tablet or phone | 76% | 108th of 108 | 97% | 97% | 96% | 11 places at 100% |
| Homes with internet | 67% | 108th of 108 | 93% | 91% | 91% | Del Rio and Fort Caroline Shores and 2 more (99%) |
| Homes on fiber, cable or DSL | 32% | 108th of 108 | 77% | 75% | 76% | Fort Caroline Shores and Julington Creek (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 42% | 107th of 108 | 84% | 81% | 81% | Cobblestone (97%) |
| Median household income | $22,364 | 108th of 108 | $91,089 | $78,920 | $93,246 | Miramar ($163,410) |
| Residents in school (6th grade to college) | 9% | Tied 93rd of 108 | 15% | 15% | 16% | Sans Pareil (53%) |
Fiber reaches 79.3% of homes in Downtown Jacksonville, against 83.0% across Jacksonville and 81.4% across Duval County. Households in Downtown Jacksonville are smaller than the US average (1.3 people against 2.7); 5% of workers work from home (US 15%); and the median household income is $22,364 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Downtown Jacksonville
Which Fiber Internet Providers are Available in Downtown Jacksonville?
Sparklight Fiber in Downtown Jacksonville, Jacksonville, FL
Availability:
61.4%
Customer Rating:
(23)
Avg. Download Speed
7,000 Mbps
Sparklight offers Fiber service to 61.4% of Downtown Jacksonville homes. Across the neighborhood, Sparklight Fiber is the only type of service available from the company, with speeds up to 7,000 Mbps
WiFast Fiber in Downtown Jacksonville, Jacksonville, FL
Availability:
13.7%
Customer Rating:
(0)
Avg. Download Speed
10,000 Mbps
WiFast offers Fiber service to 13.7% of Downtown Jacksonville homes. Across the neighborhood, WiFast Fiber has speeds up to 10,000 Mbps
EarthLink Fiber in Downtown Jacksonville, Jacksonville, FL
Availability:
13.1%
Customer Rating:
(6)
Avg. Download Speed
2,861 Mbps
EarthLink offers Fiber service to 13.1% of Downtown Jacksonville homes. Across the neighborhood, EarthLink Fiber has speeds up to 2,861 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Downtown Jacksonville from EarthLink in terms of customer satisfaction.
AT&T Fiber in Downtown Jacksonville, Jacksonville, FL
Availability:
13.1%
Customer Rating:
(542)
Avg. Download Speed
2,861 Mbps
AT&T offers Fiber service to 13.1% of Downtown Jacksonville homes. Across the neighborhood, AT&T Fiber has speeds up to 2,861 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Downtown Jacksonville from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Downtown Jacksonville?
T-Mobile Home Internet Fixed Wireless in Downtown Jacksonville, Jacksonville, FL
Availability:
95.1%
Customer Rating:
(342)
Avg. Download Speed
90 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 95.1% of Downtown Jacksonville homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 90 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 18 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Downtown Jacksonville, Jacksonville, FL
Availability:
75.0%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 75.0% of Downtown Jacksonville homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 25 Mbps
AT&T Fixed Wireless in Downtown Jacksonville, Jacksonville, FL
Availability:
75.0%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 75.0% of Downtown Jacksonville homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 25 Mbps
Verizon Fixed Wireless in Downtown Jacksonville, Jacksonville, FL
Availability:
39.2%
Customer Rating:
(362)
Avg. Download Speed
693 Mbps
Verizon offers Fixed Wireless service to 39.2% of Downtown Jacksonville homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 693 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 51 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Downtown Jacksonville?
XFINITY Cable in Downtown Jacksonville, Jacksonville, FL
Availability:
96.3%
Customer Rating:
(2077)
Avg. Download Speed
1,442 Mbps
XFINITY from Comcast offers Cable service to 96.3% of Downtown Jacksonville homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,442 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 100 Mbps throughout the neighborhood.
Which DSL Internet Providers are Available in Downtown Jacksonville?
EarthLink DSL in Downtown Jacksonville, Jacksonville, FL
Availability:
96.3%
Customer Rating:
(5)
Avg. Download Speed
12 Mbps
EarthLink offers DSL service to 96.3% of Downtown Jacksonville homes. Across the neighborhood, EarthLink DSL has speeds up to 12 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 1.5 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Downtown Jacksonville from EarthLink in terms of customer satisfaction.
AT&T DSL in Downtown Jacksonville, Jacksonville, FL
Availability:
96.3%
Customer Rating:
(304)
Avg. Download Speed
12 Mbps
AT&T offers DSL service to 96.3% of Downtown Jacksonville homes. Across the neighborhood, AT&T DSL has speeds up to 12 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 1.5 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Downtown Jacksonville from AT&T in terms of customer satisfaction.
WiFast DSL in Downtown Jacksonville, Jacksonville, FL
Availability:
13.7%
Customer Rating:
(0)
Avg. Download Speed
500 Mbps
WiFast offers DSL service to 13.7% of Downtown Jacksonville homes. Across the neighborhood, WiFast DSL has speeds up to 500 Mbps
How Downtown Jacksonville Compares to Its Neighbors
The 10 neighborhoods nearest to Downtown Jacksonville that have their own pages are all within 3 miles. Among them, Miramar has the most homes with fiber (100.0%) and Spring Park the fewest (46.7%); Downtown Jacksonville has 79.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Downtown Jacksonville (this page) | 5,347 | 79.3% | 6,022 Mbps | 7.1 | B+ | 5/100 |
| Mid-Westside | 8,350 | 54.5% | 3,407 Mbps | 6.2 | B- | 25/100 |
| Riverside | 8,279 | 83.3% | 4,756 Mbps | 8 | B+ | 51/100 |
| Brentwood | 7,164 | 65.7% | 3,496 Mbps | 5.8 | B- | 28/100 |
| Springfield | 5,262 | 67.5% | 3,557 Mbps | 7.3 | B | 46/100 |
| Spring Park | 4,964 | 46.7% | 3,773 Mbps | 6.5 | B- | 50/100 |
| Miramar | 4,029 | 100.0% | 5,004 Mbps | 7.8 | A | 79/100 |
| Grand Park | 3,801 | 75.8% | 4,233 Mbps | 7.5 | B+ | 29/100 |
| Lackawanna | 3,508 | 49.5% | 3,247 Mbps | 7.5 | B | 13/100 |
| Moncrief Park | 3,206 | 55.7% | 3,473 Mbps | 4.9 | C+ | 18/100 |
| Monterey | 3,064 | 93.2% | 4,924 Mbps | 7.7 | A- | 62/100 |
Who is the Fastest Internet Provider in Downtown Jacksonville?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Sparklight should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Downtown Jacksonville
| WiFast | 10,000 |
|---|---|
| Sparklight | 7,000 |
| AT&T | 5,000 |
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Verizon | 1,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Downtown Jacksonville. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Downtown Jacksonville Internet Providers
Based on 333 reviews from Florida internet customers, AT&T is the best internet service provider for Downtown Jacksonville residents. AT&T was rated at an average of 3.86 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Florida, with 3.92 out of 5 stars and 39.2% coverage in Downtown Jacksonville.
At a national level, based on 4685 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Downtown Jacksonville Internet Providers
The table below shows average customer ratings from customers in Downtown Jacksonville, Florida, and customers throughout the country.
| ISP / Tech Type | Downtown Jacksonville Overall | Florida Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (88) | (1051) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) |  (2) |  (12) | View Plans | ||
| XFINITY | (1) | (198) | (2379) | View Plans | ||
| Sparklight | (0) | (0) | (82) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| WiFast | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Downtown Jacksonville
Based on data reported by Downtown Jacksonville ISPs to the FCC, the fastest speeds in the neighborhood are available through Sparklight. The company offers speeds up to 7,000 Mbps in Downtown Jacksonville. Therefore, the average customer can get up to 7,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Downtown Jacksonville Speed | Florida Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (88) | (1051) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| XFINITY | (1) | (198) | (2379) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) |  (2) | (12) | View Plans | ||
| Sparklight | (0) | (0) | (82) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| WiFast | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Downtown Jacksonville?
Of the providers in Downtown Jacksonville, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Downtown Jacksonville where enough of them have reviewed a provider, otherwise across Florida or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 3.65 out of 5 for price, which is similar to the average across all internet providers in the country. EarthLink is rated second for affordability, with an average price rating of 3.00 out of 5.
The table below shows how customers in Downtown Jacksonville, Florida, and the United States rated the affordability of their internet service.
Rated Affordability in Downtown Jacksonville
| ISP / Tech Type | Downtown Jacksonville Affordability | Florida Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (88) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (2) | (12) | View Plans | ||
| XFINITY | (1) | (198) | (2379) | View Plans | ||
| Sparklight | (0) | (0) | (82) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| WiFast | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Florida
Customer Reviews
Jim
Wire 3
November 12, 2026 I have been trying for MONTHS to get service from Wire3 and it has been a nightmare. I kept asking for an installation date and today I find out that my property is listed as private property and they need to get permission from someone to install the service. Two things. 1.) Why was I not told that a long time ago, I would have made sure it was taken care of. I have lived here for over 14 years and I am 1000% sure they would not have an issue with me having Wire3 Internet. 2.) I have a wired cable service into my apartment so Wire3 could very easily follow the same line in and I would have service. Why do they need to get permission to do something someone else has already done? I cancelled the installation, not that it matters because I probably would never have receive an installation date anyway.
Don
Wire 3 Fiber
October 28, 2026 Very fast installation. Seems to be working great, no issues.
Sabi
Lumos Networks
October 22, 2026 THE SCUMBAG WITH TEXAS TAG#K20-6544 WAITED UNTIL I LEFT MY HOME, THEN HE CAME INTO MY YARD AND SPRAYED IT UP WITH ORANGE SHIT. NO, COURTESY. I SAW HIM ON MY CAMERA, AND WHEN I CAME BACK, HE JUMPED INTO HIS VEHICLE AND TOOK OFF...SOME SHADY BULLSHIT! STAY OFF MY F#*KING LAWN! YOU HAVE NO RIGHT TO BE IN MY YARD WITHOUT NOTIFYING ME! ROTTEN PRACTICE. GO DICK YOUR F#@KING CEO LAWN UP.
Richard
Blue Stream Fiber
October 16, 2026 Since our Kings Point of Delray switched to Blue Stream there have been daily buffers, loss of channels, problems with turning tv on and finding right way to go to the channels and many other issues. I would never sign up with Blue Stream Fiber again if I had a choice.
Ren F
WOW
October 08, 2026 I lose internet every single day, and even though it's usually for under 20 minutes, it still means I have to drop my streaming device, close WOW, reconnect, and try to find my stream and start it back up. I don't think that expecting service for 24 hours a day is such a big ask.
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Which ISP Should You Choose in Downtown Jacksonville?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Downtown Jacksonville is AT&T.
- The fastest internet provider should be Sparklight. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Downtown Jacksonville is AT&T.
- XFINITY from Comcast, Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Downtown Jacksonville, available to 96.3% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.