9 Best Internet Providers in Downtown Jersey City, Jersey City, NJ

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Downtown Jersey City, Jersey City, NJ for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown Jersey City ratings may vary and are shown below.

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Who is the Best Internet Provider in Downtown Jersey City, Jersey City, NJ?

Verizon is the best internet provider in Downtown Jersey City based on Jersey City customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Verizon had the best reviews at the local, state, and national levels versus all available providers in Downtown Jersey City, making it a solid recommendation among providers with reviews. Verizon is an option for 96.56% of the neighborhood.

The chart and table below show average customer ratings from customers in Downtown Jersey City, New Jersey, and customers throughout the country.

Top Rated Internet Providers in Downtown Jersey City

Local, State, and National Ratings for all Downtown Jersey City Internet Providers

Based on 193 reviews from Jersey City internet customers, Verizon is the best internet service provider for Downtown Jersey City residents. Verizon was rated at an average of 3.55 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Jersey City, with 3.50 out of 5 stars and 94.9% coverage in Downtown Jersey City.

At a national level, based on 4406 national reviews for any of the providers listed above, Starry is rated higher than any other provider, with a rating of 4.18 out of 5.

Who is the Fastest Internet Provider in Downtown Jersey City?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Optimum and Hotwire Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Downtown Jersey City

	ISP / Tech Type	Max Advertised Speed
	Optimum	8,000 Mbps
	Verizon	2,048 Mbps
	EarthLink	2,048 Mbps
	XFINITY from Comcast	2,000 Mbps
	Andrena	1,000 Mbps
	Starry	800 Mbps
	Nuvisions	500 Mbps
	AT&T	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Downtown Jersey City

Based on data reported by Downtown Jersey City ISPs to the FCC, the fastest speeds in the neighborhood are available through Optimum and Hotwire Communications. These internet providers offer speeds up to 8,000 Mbps in Downtown Jersey City. Therefore, the average customer can get up to 8,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Downtown Jersey City?

Jersey City customers rate XFINITY from Comcast as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

XFINITY from Comcast received a local rating of 3.50 out of 5, which is much lower than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Downtown Jersey City customers with an average price rating of 3.25 out of 5.

The chart and graph below show how customers in Downtown Jersey City, Jersey City, and the United States rated the affordability of their internet service.

Rated Affordability in Downtown Jersey City

Downtown Jersey City Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Downtown Jersey City below, including the metrics used and how Downtown Jersey City compares to the rest of Jersey City and nation.

Downtown Jersey City ISP Report Card: B+

	Metric (hover for details)	Downtown Jersey City	New Jersey	USA
	Fiber Availability Percent The percentage of households in Downtown Jersey City that have a Fiber internet connection available to their home.	94.36%	94.62%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,176 Mbps	2,091 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Downtown Jersey City.	6.7	6.8	6.8

 

Downtown Jersey City Digital Connectivity Index: 76 / 100

	Metric (hover for details)	Downtown Jersey City	New Jersey	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.0	2.4	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	31%	21%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	98%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	96%	92%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	90%	80%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	91%	81%	76%

Downtown Jersey City ISP Report Card & Digital Connectivity Index

The ISP Report Card in Downtown Jersey City is B+, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Downtown Jersey City is high with a score of 76 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Downtown Jersey City have done a good job meeting the needs of its residents.

The Downtown Jersey City ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

96% of Downtown Jersey City households have an internet connection despite having 99.04% availability. 90% of households have fiber, cable, or DSL, 2% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 90% of households have a broadband connection such as fiber, cable or DSL available to their home, 91% subscribe to it. A very large amount of Downtown Jersey City residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Downtown Jersey City?

How Much Speed does a Downtown Jersey City Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Downtown Jersey City is 2.0, which is smaller than the Jersey City average of 2.4 and smaller than the national average of 2.7. Downtown Jersey City's average household income is $168,844 which is much higher than the Jersey City average of $107,642 and much higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Downtown Jersey City also has 8% of its population enrolled in school between the 6th grade and college level, this is lower than the Jersey City average of 14%. Additionally, 31% of residents work from home, which is higher than the 21% of residents in Jersey City who work from home. This and other factors you can see above show us that the community of Downtown Jersey City has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Downtown Jersey City households are much more technology-engaged. 98% of households have some sort of computing device, 93% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Downtown Jersey City?

Which Cable Internet Providers are Available in Downtown Jersey City?

Which DSL Internet Providers are Available in Downtown Jersey City?

Which Fixed Wireless and LTE Internet Providers are Available in Downtown Jersey City?

Which ISP Should You Choose in Downtown Jersey City?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Downtown Jersey City is Verizon.
• The fastest internet provider should be Optimum and Hotwire Communications. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Downtown Jersey City is XFINITY.
• EarthLink, Viasat, and HughesNet has the broadest coverage in Downtown Jersey City, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Downtown Jersey City compare to other cities with a similar population?

To see how Downtown Jersey City stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Downtown Jersey City's B+ ISP Report Card and 76 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in New Jersey