6 Best Internet Providers in Downtown Kent, Kent, OH
Find internet availability by address in Downtown Kent, Kent, OH
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Downtown Kent ISP Report Card | Business Internet in Downtown Kent
| Downtown Kent ISP Report Card | B | |
| Download Speed for Most Households | 4,446 Mbps | |
| Number of Internet Service Providers | 6 | |
| Real Downtown Kent Customer Ratings | 3 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Downtown Kent has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown Kent.
Downtown Kent overview
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Downtown Kent has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown Kent.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
EarthLink
Connection
Customer Rating
DSL
Fixed Wireless
Spectrum
Connection
Customer Rating
Fiber
Cable
AT&T
Connection
Customer Rating
DSL
Fixed Wireless
Omni Fiber
Connection
Customer Rating
Fiber
Above are the top 4 providers in Downtown Kent, Kent, OH for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown Kent ratings may vary and are shown below.
Who is the Best Internet Provider in Downtown Kent, Kent, OH?
Spectrum is the highest-rated internet provider in Downtown Kent based on 263 Ohio customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Downtown Kent, Ohio, and customers throughout the country.
Top Rated Internet Providers in Downtown Kent
Local, State, and National Ratings for all Downtown Kent Internet Providers
| ISP / Tech Type | Downtown Kent Overall | Ohio Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (187) | (1881) | View Plans | ||
| Verizon | (1) | (7) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (322) | View Plans | ||
| Omni Fiber | (0) | (5) | (7) | View Plans | ||
| AT&T | (0) | (51) | (1007) | View Plans | ||
| HughesNet | (0) | (1) | (24) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on 263 reviews from Ohio internet customers, Spectrum is the best internet service provider for Downtown Kent residents. Spectrum was rated at an average of 3.35 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Ohio, with 3.47 out of 5 stars and 100.0% coverage in Downtown Kent.
At a national level, based on 4015 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Downtown Kent?
a different provider.
Coverage map for each provider in Downtown Kent, Kent
- Omni Fiber - fiber coverage map
- Spectrum - cable coverage map
- Spectrum - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- EarthLink - dsl coverage map
- AT&T - dsl coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Downtown Kent?
According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Omni Fiber should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Downtown Kent
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Omni Fiber | 10,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Downtown Kent
| ISP / Tech Type | Downtown Kent Speed | Ohio Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (187) | (1881) | View Plans | ||
| Verizon | (1) | (7) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (322) | View Plans | ||
| Omni Fiber | (0) | (5) | (7) | View Plans | ||
| AT&T | (0) | (51) | (1007) | View Plans | ||
| HughesNet | (0) | (1) | (24) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on data reported by Downtown Kent ISPs to the FCC, the fastest speeds in the neighborhood are available through Omni Fiber. The company offers speeds up to 10,000 Mbps in Downtown Kent. Therefore, the average customer can get up to 10,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Downtown Kent?
Ohio customers rate Verizon as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Verizon received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Downtown Kent customers with an average price rating of 3.00 out of 5.
The chart and graph below show how customers in Downtown Kent, Ohio, and the United States rated the affordability of their internet service.
Rated Affordability in Downtown Kent
| ISP / Tech Type | Downtown Kent Affordability | Ohio Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (1) | (7) | (783) | View Plans | ||
| Spectrum | (2) | (187) | (1881) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (322) | View Plans | ||
| Omni Fiber | (0) | (5) | (7) | View Plans | ||
| AT&T | (0) | (51) | (1007) | View Plans | ||
| HughesNet | (0) | (1) | (24) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Downtown Kent Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Downtown Kent below, including the metrics used and how Downtown Kent compares to the rest of Kent and nation.
| Metric
(hover for details)
|
Downtown Kent | Ohio | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Downtown Kent that have a Fiber internet connection available to their home. | 55.37% | 35.26% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 4,446 Mbps | 2,584 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Downtown Kent. | 7.3 | 7.0 | 7.1 |
| Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 1.9 | 2.2 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 14% | 16% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 95% | 97% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 90% | 84% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 68% | 71% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 68% | 82% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Downtown Kent ISP Report Card & Digital Connectivity Index
The ISP Report Card in Downtown Kent is B, which is comparable to other neighborhoods. The local demand for broadband internet connectivity in Downtown Kent is high with a score of 47 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Downtown Kent have done a average job meeting the needs of its residents.
The Downtown Kent ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
90% of Downtown Kent households have an internet connection despite having 100.00% availability. 68% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 6% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 68% of households have a broadband connection such as fiber, cable or DSL available to their home, 68% subscribe to it. A moderate amount of Downtown Kent residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Neighborhoods Compare to Downtown Kent?
- ISP Report Card: A-
- Digital Connectivity Index: 56 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 74 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 64 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 41 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 59 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 60 / 100
- ISP Report Card: B
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B
- Digital Connectivity Index: 60 / 100
How Much Speed does a Downtown Kent Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Downtown Kent is 1.9, which is smaller than the Kent average of 2.2 and smaller than the national average of 2.7. Downtown Kent’s average household income is $56,075 which is about average for the Kent average of $63,143 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Downtown Kent also has 26% of its population enrolled in school between the 6th grade and college level, this is lower than the Kent average of 37%. Additionally, 14% of residents work from home, which is lower than the 16% of residents in Kent who work from home. This and other factors you can see above show us that the community of Downtown Kent has an average need for internet connectivity and speeds.
Compared to the rest of the country, Downtown Kent households are about average when it comes to technological engagement. 95% of households have some sort of computing device, 88% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Downtown Kent?
Omni Fiber in Downtown Kent, Kent, OH
Omni Fiber offers Fiber service to 38.3% of Downtown Kent homes. Across the neighborhood, Omni Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Spectrum Fiber in Downtown Kent, Kent, OH
Spectrum offers Fiber service to 20.0% of Downtown Kent homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Downtown Kent?
Spectrum Cable in Downtown Kent, Kent, OH
Spectrum offers Cable service to 100.0% of Downtown Kent homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Downtown Kent?
EarthLink DSL in Downtown Kent, Kent, OH
EarthLink offers DSL service to 100.0% of Downtown Kent homes. Across the neighborhood, EarthLink DSL has speeds up to 84 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 17 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Downtown Kent from EarthLink in terms of customer satisfaction.
AT&T DSL in Downtown Kent, Kent, OH
AT&T offers DSL service to 100.0% of Downtown Kent homes. Across the neighborhood, AT&T DSL has speeds up to 84 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 17 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Downtown Kent from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Downtown Kent?
EarthLink Fixed Wireless in Downtown Kent, Kent, OH
EarthLink offers Fixed Wireless service to 100.0% of Downtown Kent homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 44 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.3 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Downtown Kent, Kent, OH
AT&T offers Fixed Wireless service to 100.0% of Downtown Kent homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 44 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.3 Mbps throughout the neighborhood.
T-Mobile Home Internet Fixed Wireless in Downtown Kent, Kent, OH
T-Mobile Home Internet offers Fixed Wireless service to 99.4% of Downtown Kent homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 85 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 17 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Downtown Kent, Kent, OH
Verizon offers Fixed Wireless service to 70.0% of Downtown Kent homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 242 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the neighborhood.
Which ISP Should You Choose in Downtown Kent?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Downtown Kent is Spectrum.
- The fastest internet provider should be Omni Fiber. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Downtown Kent is Verizon.
- Viasat, Spectrum, HughesNet, EarthLink, and AT&T has the broadest coverage in Downtown Kent, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Downtown Kent compare to other cities with a similar population?
To see how Downtown Kent stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Downtown Kent’s B ISP Report Card and 47 / 100 Digital Connectivity Index.
- ISP Report Card: A
- Digital Connectivity Index: 84 / 100
- ISP Report Card: B
- Digital Connectivity Index: 36 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 43 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 51 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 73 / 100
- ISP Report Card: B
- Digital Connectivity Index: 52 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 75 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 94 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Downtown Kent
Customer Reviews
Ash G.
Verizon Fixed Wireless
August 21, 2024 About six months ago, we decided to leave Spectrum and switch to Verizon because the change reduce our cost for home internet service by $90/month while maintaining roughly the same speed. After realizing the salesman was mistaken about the package we signed up for, we contacted Verizon customer service. Verizon recognized the error by their employee, apologized for their inability to provide the speed promised, and offered a loyalty credit, as my family has used Verizon cellular services for over a decade. The loyalty credit took effect, and we have been pleased with Verizon’s customer service. While the internet service itself isn’t quite as fast, the friendly, helpful customer service more than makes up for this. Intermittent issues have arisen with the cellular towers in our area, but my partner and I truly feel valued by the company, as they go above and beyond to make it right by us and retain our loyalty each and every time.
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An Ohio Customer
Spectrum Cable
March 06, 2023 More
An Ohio Customer
Spectrum Cable
January 27, 2023 I have few choices for internet, and Spectrum seems to be the best I can do. The service is usually reliable, but it is rather expensive. They send me advertisements at least once a week encouraging me to "bundle" with their other services. They waste an awful lot of money on mail advertising, no wonder their rates are high.
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Hannah D
Omni Fiber
August 30, 2026 The most pathetic and worthless piece of shit company there is. My partner and I purchased our first home at the beginning of August and I called to set up Omni fiber (I work from home). The initial conversation went great - lady said it had already been set up in my area and we scheduled an appointment for a tech to come out and connect equipment. She said it would be a max 30 minute appointment. That call was on a Thursday and she scheduled the appointment for Sunday 2-5pm. I received texts to confirm the appointment however Sunday rolled around and no one showed up, texted, called or communicated. Until 8:45pm rolled around when I received a text saying he was on his way and could explain the delay. He showed up, walked around to look at something’s and said he couldn’t do anything because it has been disconnected and a bore would need to be made in our driveway/yard. He said I’d get a text in a few days. A week later I received a text that said I could call to reschedule the final installation appointment however a bore had not been made, there were still flags in my yard. I called anyway and was told a bore wasn’t needed as they did an aerial install with some cables or wires that ran to my house. Ok fine, the soonest available final install was an entire week out. That time comes and a lousy asshole named Castro shows up and is hanging out in our front yard, leaned up against our tree on the phone having a grand time laughing. 45 minutes go by and he finally starts working. An hour in and I realize his truck is no longer out front, he just left. I checked the backyard and his equipment was left in my grass. 45 minutes go by and he calls to say he has to go to a near by town to see if he can meet up with someone who has a router and modem because he didn’t have them. I asked him how the fuck he showed up for this installation without the 2 most needed pieces of equipment to finish the job? Anyway, he calls 20 minutes later and states they don’t have it either and he’d be back in the morning 9-10am to finish. I called immediately and spoke with someone who took all the information and said they escalated to a supervisor who’d call me back within 20 minutes. I waited an hour, no call. Go fucking figure. So I called back. Spoke with another individual who got me over to a supervisor immediately. A worthless one of course who said she “didn't know” to everything but she did make notes and sent them over for someone to call me asap the next morning. 9:30am following morning a manager calls me and says the tech will for sure be back out between 11am-2pm. I told her he said he’d be out between 9-10am? She said 11am-2pm was soonest available for him to return. 2:30pm and no one fucking showed. I called completely unhinged at this point and made it known if someone didn’t get out here and complete this job today, their equipment would be in the middle of the road and they could come pick it up then. From 2:30pm-5pm I was on the phone with an individual named Krista who was just as upset at my situation as I was and was willing to do whatever to help, something none of the other employees even attempted. I was on hold for quite awhile several times but I told her as long as there was a resolution, I’d stay on hold however long necessary. Eventually she reached dispatch and managers who were working to figure out the situation and get the job completed same day. There was no explanation or accountability for no one showing from 11am-2pm but she finally told me someone was on the way (20mins max). I waited and then got a call from a different lady at Omni who said the tech was outside waiting for me and she didn’t want me to miss him. I went outside and no one was there. She deeply apologized as their entire team knew about my situation as that point and checked his location. He was 2 blocks or streets away. She said she updated him and he’d be there in 5. No one fucking SHOWED!!!! I have these motherfuckers and hour before I called back and somehow reached Krista again who immediately reached back out to dispatch. She stayed on the phone with my until a different tech was in my driveway which took about 30 minutes. She had put in a request that a manager call me to speak with me about the entire situation. Didn’t ever get a call? Of course not because this is a company full of bitches who don’t want the confrontation or to take accountability or explain their bullshit. I did however tell them I would NOT be paying for the first 3 months after dealing with this and if they couldn’t accept that, to come get their shit and I’d go with a different company. I explained how much time they wasted of mine so I’d be wasting their money. She put in to give me 3 months free. A guy named John came out and finished the job. When places do shit like this to people, they have no fucking clue what issues they’re causing. Buying a first home and moving is stressful enough, on top of it I work from home and needed service asap.
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ed s
Spectrum Cable
August 07, 2026 service is ok but over priced price raised $10 each year for last two years no better service
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