10 Best Internet Providers in Downtown, Scranton, PA

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Downtown, Scranton, PA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown ratings may vary and are shown below.

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Who is the Best Internet Provider in Downtown, Scranton, PA?

AT&T is the best internet provider in Downtown based on Scranton customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in Downtown, making it a solid recommendation among providers with reviews. AT&T is an option for 79.70% of the neighborhood.

The chart and table below show average customer ratings from customers in Downtown, Pennsylvania, and customers throughout the country.

Top Rated Internet Providers in Downtown

Local, State, and National Ratings for all Downtown Internet Providers

Based on 413 reviews from Scranton internet customers, AT&T is the best internet service provider for Downtown residents. AT&T was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Scranton, with 4.50 out of 5 stars and 84.8% coverage in Downtown.

At a national level, based on 4280 national reviews for any of the providers listed above, SkyPacket Networks is rated higher than any other provider, with a rating of 2.00 out of 5.

Who is the Fastest Internet Provider in Downtown?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Loop Internet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Downtown

	ISP / Tech Type	Max Advertised Speed
	Loop Internet	10,000 Mbps
	Frontier Communications	7,000 Mbps
	Verizon	2,048 Mbps
	EarthLink	2,048 Mbps
	XFINITY from Comcast	2,000 Mbps
	North Penn	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	AT&T	100 Mbps
	ICON Technologies	100 Mbps
	Viasat	100 Mbps
	SkyPacket Networks	25 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Downtown

Based on data reported by Downtown ISPs to the FCC, the fastest speeds in the neighborhood are available through Loop Internet. The company offers speeds up to 10,000 Mbps in Downtown. Therefore, the average customer can get up to 10,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Downtown?

Scranton customers rate AT&T as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. XFINITY from Comcast is rated in second place for affordability by the company’s Downtown customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Downtown, Scranton, and the United States rated the affordability of their internet service.

Rated Affordability in Downtown

Downtown Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Downtown below, including the metrics used and how Downtown compares to the rest of Scranton and nation.

Downtown ISP Report Card: B+

	Metric (hover for details)	Downtown	Pennsylvania	USA
	Fiber Availability Percent The percentage of households in Downtown that have a Fiber internet connection available to their home.	66.62%	84.78%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	4,898 Mbps	4,938 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Downtown.	7.6	9.1	6.8

 

Downtown Digital Connectivity Index: 44 / 100

	Metric (hover for details)	Downtown	Pennsylvania	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.1	2.4	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	8%	9%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	87%	91%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	82%	86%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	72%	71%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	84%	72%	76%

Downtown ISP Report Card & Digital Connectivity Index

The ISP Report Card in Downtown is B+, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Downtown is high with a score of 44 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Downtown have done a average job meeting the needs of its residents.

The Downtown ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

82% of Downtown households have an internet connection despite having 84.99% availability. 72% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 72% of households have a broadband connection such as fiber, cable or DSL available to their home, 84% subscribe to it. A very large amount of Downtown residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Downtown?

How Much Speed does a Downtown Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Downtown is 2.1, which is smaller than the Scranton average of 2.4 and smaller than the national average of 2.7. Downtown's average household income is $29,707 which is much lower than the Scranton average of $54,557 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Downtown also has 48% of its population enrolled in school between the 6th grade and college level, this is higher than the Scranton average of 19%. Additionally, 8% of residents work from home, which is lower than the 9% of residents in Scranton who work from home. This and other factors you can see above show us that the community of Downtown has an average need for internet connectivity and speeds.

Compared to the rest of the country, Downtown households are much more technology-disengaged. 87% of households have some sort of computing device, 69% have desktops or laptops in the home, and 83% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Downtown?

Which Cable Internet Providers are Available in Downtown?

Which DSL Internet Providers are Available in Downtown?

Which Fixed Wireless and LTE Internet Providers are Available in Downtown?

Which ISP Should You Choose in Downtown?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Downtown is AT&T.
• The fastest internet provider should be Loop Internet. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Downtown is AT&T.
• XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Downtown, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Downtown compare to other cities with a similar population?

To see how Downtown stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Downtown's B+ ISP Report Card and 44 / 100 Digital Connectivity Index.