7 Best Internet Providers in Flat Top, WV
Find internet availability by address in Flat Top, WV
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Flat Top ISP Report Card | Business Internet in Flat Top
| Flat Top ISP Report Card | D | |
| Download Speed for Most Households | 694 Mbps | |
| Number of Internet Service Providers | 7 | |
| Real Flat Top Customer Ratings | 0 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Flat Top has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Flat Top.
Flat Top overview
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Flat Top has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Flat Top.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Frontier
Connection
Customer Rating
DSL
Optimum
Connection
Customer Rating
Cable
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Flat Top, WV for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Flat Top ratings may vary and are shown below.
Who is the Best Internet Provider in Flat Top, WV?
T-Mobile Home Internet is the best internet provider in Flat Top based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Flat Top, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 64.93% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Flat Top, West Virginia, and customers throughout the country.
Top Rated Internet Providers in Flat Top
Local, State, and National Ratings for all Flat Top Internet Providers
| ISP / Tech Type | Flat Top Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (322) | View Plans | ||
| XFINITY | (0) | (18) | (2318) | View Plans | ||
| Frontier | (0) | (9) | (169) | View Plans | ||
| Optimum | (0) | (26) | (270) | View Plans | ||
| AT&T | (0) | (1) | (1007) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Verizon | (0) | (0) | (783) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on 55 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Flat Top residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in West Virginia, with 3.50 out of 5 stars and 10.4% coverage in Flat Top.
At a national level, based on 4884 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Flat Top?
a different provider.

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Flat Top?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Flat Top
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| XFINITY from Comcast | 1,200 Mbps | ||
| Optimum | 940 Mbps | ||
| Verizon | 300 Mbps | ||
| Frontier Communications | 115 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| AT&T | 25 Mbps | ||
| HughesNet | 25 Mbps | ||
| EarthLink | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Flat Top
| ISP / Tech Type | Flat Top Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (322) | View Plans | ||
| AT&T | (0) | (1) | (1007) | View Plans | ||
| XFINITY | (0) | (18) | (2318) | View Plans | ||
| Optimum | (0) | (26) | (270) | View Plans | ||
| Frontier | (0) | (9) | (169) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Verizon | (0) | (0) | (783) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on data reported by Flat Top ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 1,200 Mbps in Flat Top. Therefore, the average customer can get up to 1,200 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Flat Top?
West Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. XFINITY from Comcast is rated in second place for affordability by the company’s Flat Top customers with an average price rating of 3.28 out of 5.
The chart and graph below show how customers in Flat Top, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Flat Top
| ISP / Tech Type | Flat Top Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (322) | View Plans | ||
| XFINITY | (0) | (18) | (2318) | View Plans | ||
| Frontier | (0) | (9) | (169) | View Plans | ||
| Optimum | (0) | (26) | (270) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| AT&T | (0) | (1) | (1007) | View Plans | ||
| Verizon | (0) | (0) | (783) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Flat Top Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Flat Top below, including the metrics used and how Flat Top compares to the rest of West Virginia and nation.
| Metric
(hover for details)
|
Flat Top | West Virginia | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Flat Top that have a Fiber internet connection available to their home. | 0.00% | 59.86% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 694 Mbps | 3,962 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Flat Top. | 4.8 | 5.4 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.9 | 2.4 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 2% | 10% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 95% | 92% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 90% | 87% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 66% | 70% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 72% | 72% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Flat Top ISP Report Card & Digital Connectivity Index
The ISP Report Card in Flat Top is D, which is comparable to other cities. The local demand for broadband internet connectivity in Flat Top is high with a score of 54 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Flat Top have done a average job meeting the needs of its residents.
The Flat Top ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
90% of Flat Top households have an internet connection despite having 90.96% availability. 66% of households have fiber, cable, or DSL, 10% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 66% of households have a broadband connection such as fiber, cable or DSL available to their home, 72% subscribe to it. A moderate amount of Flat Top residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Flat Top?
- ISP Report Card: D
- Digital Connectivity Index: 22 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 62 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 19 / 100
- ISP Report Card: F
- Digital Connectivity Index: 21 / 100
- ISP Report Card: D
- Digital Connectivity Index: 23 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 34 / 100
- ISP Report Card: C
- Digital Connectivity Index: 63 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 61 / 100
- ISP Report Card: D
- Digital Connectivity Index: 31 / 100
How Much Speed does a Flat Top Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Flat Top is 2.9, which is larger than the West Virginia average of 2.4 and larger than the national average of 2.7. Flat Top’s average household income is $96,154 which is much higher than the West Virginia average of $65,649 and higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Flat Top also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the West Virginia average of 14%. Additionally, 2% of residents work from home, which is lower than the 10% of residents in West Virginia who work from home. This and other factors you can see above show us that the community of Flat Top has an average need for internet connectivity and speeds.
Compared to the rest of the country, Flat Top households are about average when it comes to technological engagement. 95% of households have some sort of computing device, 74% have desktops or laptops in the home, and 95% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Flat Top?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Flat Top, WV.
Which Cable Internet Providers are Available in Flat Top?
Optimum Cable in Flat Top, WV
Optimum offers Cable service to 56.4% of Flat Top homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
XFINITY Cable in Flat Top, WV
XFINITY from Comcast offers Cable service to 10.4% of Flat Top homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Which DSL Internet Providers are Available in Flat Top?
Frontier DSL in Flat Top, WV
Frontier Communications offers DSL service to 78.4% of Flat Top homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 82 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 4.7 Mbps throughout the city.
Which Fixed Wireless and LTE Internet Providers are Available in Flat Top?
EarthLink Fixed Wireless in Flat Top, WV
EarthLink offers Fixed Wireless service to 78.4% of Flat Top homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Flat Top, WV
AT&T offers Fixed Wireless service to 78.4% of Flat Top homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Verizon Fixed Wireless in Flat Top, WV
Verizon offers Fixed Wireless service to 66.6% of Flat Top homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
T-Mobile Home Internet Fixed Wireless in Flat Top, WV
T-Mobile Home Internet offers Fixed Wireless service to 64.9% of Flat Top homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.1 Mbps throughout the city.
Which ISP Should You Choose in Flat Top?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Flat Top is T-Mobile Home Internet.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Flat Top is T-Mobile Home Internet.
- Viasat, HughesNet, Frontier Communications, EarthLink, and AT&T has the broadest coverage in Flat Top, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Flat Top compare to other cities with a similar population?
To see how Flat Top stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Flat Top’s D ISP Report Card and 54 / 100 Digital Connectivity Index.
- ISP Report Card: B-
- Digital Connectivity Index: 54 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 49 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 33 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 45 / 100
- ISP Report Card: F
- Digital Connectivity Index: 22 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 32 / 100
- ISP Report Card: C
- Digital Connectivity Index: 55 / 100
- ISP Report Card: C
- Digital Connectivity Index: 61 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 70 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
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Noelle D
Optimum Cable
May 01, 2026 Our internet runs very smoothly unless there is obvious bad weather outside. My husband and I both play online video games with our PC's, as well as another member of the household using the internet to watch television. I can count on one hand how many times the internet has slowed down my ability to play online games and do tasks on the internet on my computer. Optimum also has great customer service as well as the ability to test the internet speed on your cellphone to make sure where the problem lies, if it is a computer issue or an internet issue.
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A St. Albans, WV Customer
Optimum Fiber
March 04, 2026 I am mostly happy with my provider and their pricing. Recently, there has been an issue with the internet going out intermittently, never for more than 5-10 minutes at a time. Optimum is aware of the issue, and has been working on maintenance. They are communicative about when maintenance is planned and is occurring.
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Abigail S.
Frontier Fiber
February 16, 2026 The pricing with Frontier is cheaper than other companies. The speed is better and more reliable than internet providers I've used in the past. I've only had one issue when our power went off and back on which did something to an older cable in the box that connects everything and it stopped working. But they sent someone to come fix it the next day. Their customer service does try to sell you stuff when you talk to them which is annoying, but since I've only had to talk to them for that one issue it hasn't been a problem. I'm very happy with Frontier's fiber wifi!
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Shyla R.
XFINITY Cable
February 11, 2026 Xfinity overall is a good choice for cable and internet. They have an app that allows you to fix most problems that occur on your own in a quick way. However, it’s so hard to get ahold of a real person when you have concerns that can’t be fixed from the app. Their services are also extremely expensive, not super affordable for most people. They also get you into a contract, and every couple of months your price rises. To get it changed, you have to call customer service and can be on the phone for hours. Xfinity is our only option living in a small city, and it’s one of our highest bills. If we had other options, I probably wouldn’t continue with them.
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