6 Best Internet Providers in Florence, AL

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Florence, AL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Florence ratings may vary and are shown below.

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Who is the Best Internet Provider in Florence, AL?

The chart and table below show average customer ratings from customers in Florence, Alabama, and customers throughout the country.

Top Rated Internet Providers in Florence

Local, State, and National Ratings for all Florence Internet Providers

Based on 100 reviews from Alabama internet customers, AT&T is the best internet service provider for Florence residents. AT&T was rated at an average of 3.68 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Alabama, with 3.80 out of 5 stars and 93.9% coverage in Florence.

At a national level, based on 6326 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Who is the Fastest Internet Provider in Florence?

Data Reported to FCC by ISPs: Average Maximum Available in Florence

	ISP / Tech Type	Max Advertised Speed
	AT&T	5,000 Mbps
	EarthLink	5,000 Mbps
	XFINITY from Comcast	2,000 Mbps
	Spectrum	1,000 Mbps
	Verizon	300 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Florence

Based on data reported by Florence ISPs to the FCC, the fastest speeds in the city are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Florence. Therefore, the average customer can get up to 2,836 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Florence?

Alabama customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.20 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Florence customers with an average price rating of 3.25 out of 5.

The chart and graph below show how customers in Florence, Alabama, and the United States rated the affordability of their internet service.

Rated Affordability in Florence

Florence Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Florence below, including the metrics used and how Florence compares to the rest of Alabama and nation.

Florence ISP Report Card: B

	Metric (hover for details)	Florence	Alabama	USA
	Fiber Availability Percent The percentage of households in Florence that have a Fiber internet connection available to their home.	60.92%	73.54%	71.53%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	3,327 Mbps	3,295 Mbps	3,583 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Florence.	7.4	7.0	7.1

 

Florence Digital Connectivity Index: 43 / 100

	Metric (hover for details)	Florence	Alabama	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.3	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	9%	9%	15%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	93%	94%	96%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	87%	88%	91%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	67%	68%	76%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	69%	70%	77%

Florence ISP Report Card & Digital Connectivity Index

The ISP Report Card in Florence is B, which is comparable to other cities. The local demand for broadband internet connectivity in Florence is high with a score of 43 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Florence have done a average job meeting the needs of its residents.

The Florence ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

87% of Florence households have an internet connection despite having 97.55% availability. 67% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 67% of households have a broadband connection such as fiber, cable or DSL available to their home, 69% subscribe to it. A moderate amount of Florence residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Florence?

How Much Speed does a Florence Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Florence is 2.3, which is smaller than the Alabama average of 2.6 and smaller than the national average of 2.7. Florence’s average household income is $59,169 which is about average for the Alabama average of $72,899 and lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Florence also has 19% of its population enrolled in school between the 6th grade and college level, this is higher than the Alabama average of 16%. Additionally, 9% of residents work from home, which is lower than the 9% of residents in Alabama who work from home. This and other factors you can see above show us that the community of Florence has an average need for internet connectivity and speeds.

Compared to the rest of the country, Florence households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 73% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Florence?

Which Cable Internet Providers are Available in Florence?

Which DSL Internet Providers are Available in Florence?

Which Fixed Wireless and LTE Internet Providers are Available in Florence?

Which ISP Should You Choose in Florence?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Florence is AT&T.
• The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Florence is T-Mobile Home Internet.
• HughesNet, EarthLink, Viasat, and AT&T has the broadest coverage in Florence, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Florence compare to other cities with a similar population?

To see how Florence stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Florence’s B ISP Report Card and 43 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in Alabama