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5 Best Internet Providers in Franklin, AR

Find internet availability by address in Franklin, AR

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Franklin ISP Report Card | Business Internet in Franklin

Franklin ISP Report at a Glance
ISP grade Franklin ISP Report Card C+
Average speed Download Speed for Most Households 1,000 Mbps
ISP count Number of Internet Service Providers 5
Customer review count Real Franklin Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Franklin has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Franklin.

Franklin overview

Franklin has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Franklin.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

NEXT by NAEC

NEXT by NAEC logo

Availability:

96.9%

Customer Rating:

4.5 of 5 stars

(8)

View Plans

Price: Starting at $49.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Franklin.

Max Download Speed InfoCalculated from the maximum speeds available to most Franklin residents, weighted by user distribution.

Customer Rating

Fiber

96.9%

1,000 Mbps

1,000 Mbps

Fiber: 4.5 of 5 stars

(8)

Brightspeed

Brightspeed logo

Availability:

92.2%

Customer Rating:

3.3 of 5 stars

(70)

View Plans

1-833-601-2935 Price: $49.00 - $109.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Franklin.

Max Download Speed InfoCalculated from the maximum speeds available to most Franklin residents, weighted by user distribution.

Customer Rating

DSL

92.2%

36 Mbps

100 Mbps

DSL: 2.5 of 5 stars

(33)

EarthLink

EarthLink logo

Availability:

73.6%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Franklin.

Max Download Speed InfoCalculated from the maximum speeds available to most Franklin residents, weighted by user distribution.

Customer Rating

Fixed Wireless

73.6%

25 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

85.3%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Franklin.

Max Download Speed InfoCalculated from the maximum speeds available to most Franklin residents, weighted by user distribution.

Customer Rating

Fixed Wireless

85.3%

85 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in Franklin, AR for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


AT&T

AT&T logo

Availability:

73.6%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Franklin.

Max Download Speed InfoCalculated from the maximum speeds available to most Franklin residents, weighted by user distribution.

Customer Rating

Fixed Wireless

73.6%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(164)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Franklin residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin ratings may vary and are shown below.

Who is the Best Internet Provider in Franklin, AR?

HughesNet is the best internet provider in Franklin based on Arkansas customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, HughesNet had the best reviews at the local, state, and national levels versus all available providers in Franklin, making it a solid recommendation among providers with reviews. HughesNet is an option for 96.91% of the city.

HughesNet logo

Click here to get HughesNet

or call 1-833-684-9249

The chart and table below show average customer ratings from customers in Franklin, Arkansas, and customers throughout the country.

Top Rated Internet Providers in Franklin


HughesNet5.002.29
Brightspeed4.673.33
NEXT by NAEC4.334.58
T-Mobile Home Internet4.004.04
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Franklin Internet Providers

ISP / Tech TypeFranklin OverallArkansas OverallNational OverallFor Service
HughesNet (0) (1) (18)View Plans
Brightspeed (0) (3) (64)View Plans
NEXT by NAEC (0) (6) (8)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
AT&T (0) (18) (924)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (0) (12)View Plans

Based on 34 reviews from Arkansas internet customers, HughesNet is the best internet service provider for Franklin residents. HughesNet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Brightspeed wins for second-place in Arkansas, with 4.67 out of 5 stars and 92.2% coverage in Franklin.

At a national level, based on 1321 national reviews for any of the providers listed above, NEXT by NAEC is rated higher than any other provider, with a rating of 4.58 out of 5.

Which Providers are Available at my Home in Franklin?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Franklin, AR map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Franklin?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by HughesNet. On the other hand, based on data provided by the internet providers to the FCC, NEXT by NAEC should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Franklin

Max Advertised Speed in Franklin, AR


ISP / Tech TypeMax Advertised Speed
NEXT by NAEC1,000 Mbps
T-Mobile Home Internet100 Mbps
Brightspeed100 Mbps
Viasat100 Mbps
AT&T25 Mbps
EarthLink25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Franklin


HughesNet5.002.25
NEXT by NAEC4.504.33
Brightspeed4.333.11
T-Mobile Home Internet3.803.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeFranklin SpeedArkansas SpeedNational SpeedFor Service
HughesNet (0) (1) (18)View Plans
NEXT by NAEC (0) (6) (8)View Plans
Brightspeed (0) (3) (64)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
AT&T (0) (18) (924)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (0) (12)View Plans

Based on data reported by Franklin ISPs to the FCC, the fastest speeds in the city are available through NEXT by NAEC. The company offers speeds up to 1,000 Mbps in Franklin. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with HughesNet. This indicates HughesNet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Franklin?

Arkansas customers rate HughesNet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

HughesNet received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. NEXT by NAEC is rated in second place for affordability by the company’s Franklin customers with an average price rating of 4.83 out of 5.

The chart and graph below show how customers in Franklin, Arkansas, and the United States rated the affordability of their internet service.

Rated Affordability in Franklin


HughesNet5.002.56
NEXT by NAEC4.834.43
Brightspeed4.673.52
T-Mobile Home Internet4.204.11
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeFranklin AffordabilityArkansas AffordabilityNational AffordabilityFor Service
HughesNet (0) (1) (18)View Plans
NEXT by NAEC (0) (6) (8)View Plans
Brightspeed (0) (3) (64)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
AT&T (0) (18) (924)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (0) (12)View Plans

Franklin Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Franklin below, including the metrics used and how Franklin compares to the rest of Arkansas and nation.

Franklin ISP Report Card: C+
Metric

(hover for details)
Franklin Arkansas USA
96.91% 72.95% 67.25%
1,000 Mbps 2,552 Mbps 3,293 Mbps
4.4 6.4 6.8

 

Franklin Digital Connectivity Index: 24 / 100
Metric

(hover for details)
Franklin Arkansas USA
2.3 2.6 2.7
15% 8% 14%
82% 93% 95%
65% 85% 90%
46% 64% 75%
47% 65% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Franklin ISP Report Card & Digital Connectivity Index

The ISP Report Card in Franklin is C+, which is much worse than other cities. The local demand for broadband internet connectivity in Franklin is high with a score of 24 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Franklin have done a poor job meeting the needs of its residents.

The Franklin ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

65% of Franklin households have an internet connection despite having 96.91% availability. 46% of households have fiber, cable, or DSL, 17% have satellite, 0% are still on dial-up, and 7% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 46% of households have a broadband connection such as fiber, cable or DSL available to their home, 47% subscribe to it. A very low number of Franklin residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Franklin?

Violet Hill, AR

  • ISP Report Card: B-
  • Digital Connectivity Index: 32 / 100
Horseshoe Bend, AR

  • ISP Report Card: C+
  • Digital Connectivity Index: 36 / 100
Myron, AR

  • ISP Report Card: B-
  • Digital Connectivity Index: 25 / 100
Wiseman, AR

  • ISP Report Card: C+
  • Digital Connectivity Index: 26 / 100
Larkin, AR

  • ISP Report Card: B-
  • Digital Connectivity Index: 26 / 100
Day, AR

  • ISP Report Card: C+
  • Digital Connectivity Index: 54 / 100
Morriston, AR

  • ISP Report Card: B-
  • Digital Connectivity Index: 27 / 100
Ballard, AR

  • ISP Report Card: B-
  • Digital Connectivity Index: 31 / 100
Sage, AR

  • ISP Report Card: C-
  • Digital Connectivity Index: 22 / 100

How Much Speed does a Franklin Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Franklin is 2.3, which is smaller than the Arkansas average of 2.6 and smaller than the national average of 2.7. Franklin's average household income is $52,400 which is about average for the Arkansas average of $66,162 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Franklin also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the Arkansas average of 15%. Additionally, 15% of residents work from home, which is higher than the 8% of residents in Arkansas who work from home. This and other factors you can see above show us that the community of Franklin has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Franklin households are much more technology-disengaged. 82% of households have some sort of computing device, 76% have desktops or laptops in the home, and 70% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Franklin?

NEXT by NAEC Fiber in Franklin, AR

NEXT by NAEC logo

Availability:

96.9%

Customer Rating:

4.5 of 5 stars

(8)

Avg. Download Speed

1,000 Mbps

NEXT by NAEC offers Fiber service to 96.9% of Franklin homes. Across the city, NEXT by NAEC Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for NEXT by NAEC Fiber. NEXT by NAEC Fiber is rated the same as other types of internet service available in Franklin from NEXT by NAEC in terms of customer satisfaction.

Which Cable Internet Providers are Available in Franklin?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Franklin, AR.

Which DSL Internet Providers are Available in Franklin?

Brightspeed DSL in Franklin, AR

Brightspeed logo

Availability:

92.2%

Customer Rating:

2.5 of 5 stars

(33)

Avg. Download Speed

36 Mbps

Brightspeed offers DSL service to 92.2% of Franklin homes. Across the city, Brightspeed DSL is the only type of service available from the company, with speeds up to 36 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 3.2 Mbps throughout the city. Brightspeed DSL is rated lower than other types of internet service available in Franklin from Brightspeed in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Franklin?

T-Mobile Home Internet Fixed Wireless in Franklin, AR

T-Mobile Home Internet logo

Availability:

85.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

85 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 85.3% of Franklin homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 85 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 17 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Franklin from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Franklin, AR

EarthLink logo

Availability:

73.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 73.6% of Franklin homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Franklin from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Franklin, AR

AT&T logo

Availability:

73.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 73.6% of Franklin homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Franklin from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Franklin?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Franklin is HughesNet.
  • The fastest internet provider should be NEXT by NAEC. Considering speed for the money and reliability in speeds, HughesNet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Franklin is HughesNet.
  • Viasat, NEXT by NAEC, and HughesNet has the broadest coverage in Franklin, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Franklin compare to other cities with a similar population?

To see how Franklin stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Franklin's C+ ISP Report Card and 24 / 100 Digital Connectivity Index.

Herndon, GA

  • ISP Report Card: B
  • Digital Connectivity Index: 18 / 100
Russian Mission, AK

  • ISP Report Card: F
  • Digital Connectivity Index: 39 / 100
Russellville, GA

  • ISP Report Card: C+
  • Digital Connectivity Index: 30 / 100
Ruskin, MN

  • ISP Report Card: C+
  • Digital Connectivity Index: 48 / 100
Roslyn, SD

  • ISP Report Card: C+
  • Digital Connectivity Index: 53 / 100
Johnstonville, GA

  • ISP Report Card: B-
  • Digital Connectivity Index: 58 / 100
Jewett, NY

  • ISP Report Card: C
  • Digital Connectivity Index: 34 / 100
Irwin, ID

  • ISP Report Card: C-
  • Digital Connectivity Index: 49 / 100
Irondale, VA

  • ISP Report Card: B+
  • Digital Connectivity Index: 59 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Arkansas

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