Best Internet Providers in Franklin, MI
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Franklin, MI
Franklin has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Franklin.
Ranks compare Franklin with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Franklin, MI at a Glance
Franklin Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin ratings may vary and are shown below.
Who is the Best Internet Provider in Franklin, MI?
T-Mobile Home Internet is the best internet provider in Franklin based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Franklin, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 99.19% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Franklin?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Franklin
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- XFINITY - cable coverage map
- Spectrum - cable coverage map
- XFINITY - fiber coverage map
- Verizon - fixed wireless coverage map
- WOW! - cable coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
How Franklin Compares to Places Its Size
Franklin's report card score is in the top 31% and its connectivity index is in the top 5%.
| Measure | Franklin | Rank among US towns of 1,000 to 9,999 people | Oakland County | Michigan | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 43.7% | bottom 31% | 50.8% | 49.6% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 3,111 Mbps | top 21% | 3,145 Mbps | 2,778 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 7.7 | top 12% | 7.7 | 7.1 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | top 45% | 2.5 | 2.5 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 25% | top 6% | 20% | 14% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 99% | top 4% | 97% | 95% | 96% | 515 places at 100% |
| Homes with internet | 99% | top 1% | 95% | 91% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 88% | top 5% | 84% | 73% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 96% | top 2% | 87% | 79% | 81% | 12 places at 100% |
| Median household income | $189,175 | top 2% | $114,671 | $82,590 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 11% | bottom 35% | 14% | 15% | 16% | University Park, PA (95%) |
Fiber reaches 43.7% of homes in Franklin, against 50.8% across Oakland County and 49.6% across Michigan. Households in Franklin are smaller than the US average (2.5 people against 2.7); 25% of workers work from home (US 15%); and the median household income is $189,175 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Franklin
Which Fiber Internet Providers are Available in Franklin?
EarthLink Fiber in Franklin, MI
Availability:
43.7%
Customer Rating:
(6)
Avg. Download Speed
5,000 Mbps
EarthLink offers Fiber service to 43.7% of Franklin homes. Across the city, EarthLink Fiber has speeds up to 5,000 Mbps
AT&T Fiber in Franklin, MI
Availability:
43.7%
Customer Rating:
(542)
Avg. Download Speed
5,000 Mbps
AT&T offers Fiber service to 43.7% of Franklin homes. Across the city, AT&T Fiber has speeds up to 5,000 Mbps
XFINITY Fiber in Franklin, MI
Availability:
9.7%
Customer Rating:
(300)
Avg. Download Speed
2,000 Mbps
XFINITY from Comcast offers Fiber service to 9.7% of Franklin homes. Across the city, XFINITY Fiber has speeds up to 2,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Franklin?
T-Mobile Home Internet Fixed Wireless in Franklin, MI
Availability:
99.2%
Customer Rating:
(342)
Avg. Download Speed
76 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.2% of Franklin homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 76 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
Verizon Fixed Wireless in Franklin, MI
Availability:
85.0%
Customer Rating:
(362)
Avg. Download Speed
193 Mbps
Verizon offers Fixed Wireless service to 85.0% of Franklin homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 193 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the city.
EarthLink Fixed Wireless in Franklin, MI
Availability:
82.2%
Customer Rating:
(4)
Avg. Download Speed
54 Mbps
EarthLink offers Fixed Wireless service to 82.2% of Franklin homes. Across the city, EarthLink Fixed Wireless has speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.6 Mbps throughout the city.
AT&T Fixed Wireless in Franklin, MI
Availability:
82.2%
Customer Rating:
(205)
Avg. Download Speed
54 Mbps
AT&T offers Fixed Wireless service to 82.2% of Franklin homes. Across the city, AT&T Fixed Wireless has speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.6 Mbps throughout the city.
Which Cable Internet Providers are Available in Franklin?
XFINITY Cable in Franklin, MI
Availability:
99.8%
Customer Rating:
(2077)
Avg. Download Speed
1,657 Mbps
XFINITY from Comcast offers Cable service to 99.8% of Franklin homes. Across the city, XFINITY Cable has speeds up to 1,657 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 158 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Franklin from XFINITY in terms of customer satisfaction.
Spectrum Cable in Franklin, MI
Availability:
19.7%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 19.7% of Franklin homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
WOW! Cable in Franklin, MI
Availability:
9.5%
Customer Rating:
(31)
Avg. Download Speed
1,200 Mbps
WOW! offers Cable service to 9.5% of Franklin homes. Across the city, WOW! Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Which DSL Internet Providers are Available in Franklin?
EarthLink DSL in Franklin, MI
Availability:
99.3%
Customer Rating:
(5)
Avg. Download Speed
87 Mbps
EarthLink offers DSL service to 99.3% of Franklin homes. Across the city, EarthLink DSL has speeds up to 87 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 20, with an average of 18 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Franklin from EarthLink in terms of customer satisfaction.
AT&T DSL in Franklin, MI
Availability:
99.3%
Customer Rating:
(304)
Avg. Download Speed
87 Mbps
AT&T offers DSL service to 99.3% of Franklin homes. Across the city, AT&T DSL has speeds up to 87 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 20, with an average of 18 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Franklin from AT&T in terms of customer satisfaction.
Internet in Franklin by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Franklin
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Franklin
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Franklin Compares to Nearby Places
The 10 places nearest to Franklin that have their own pages are all within 6 miles. Among them, Berkley has the most homes with fiber (100.0%) and West Bloomfield the fewest (43.6%); Franklin has 43.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Franklin (this page) | 3,935 | 43.7% | 3,111 Mbps | 7.7 | B | 85/100 |
| Farmington Hills | 82,822 | 73.5% | 3,749 Mbps | 8.6 | B+ | 79/100 |
| Southfield | 76,429 | 71.9% | 3,817 Mbps | 7.9 | B+ | 65/100 |
| West Bloomfield | 64,452 | 43.6% | 2,819 Mbps | 7.7 | B- | 88/100 |
| Bloomfield Hills | 50,053 | 53.8% | 2,989 Mbps | 7.2 | B- | 88/100 |
| Birmingham | 22,183 | 88.8% | 3,400 Mbps | 9.4 | A- | 81/100 |
| Berkley | 15,194 | 100.0% | 5,000 Mbps | 8.8 | A | 78/100 |
| Farmington | 12,409 | 73.6% | 3,844 Mbps | 9.9 | B+ | 69/100 |
| Beverly Hills | 10,100 | 85.2% | 4,167 Mbps | 8.9 | A- | 89/100 |
| Lathrup Village | 4,257 | 94.4% | 4,240 Mbps | 9.5 | A- | 87/100 |
| Bingham Farms | 1,267 | 73.5% | 3,578 Mbps | 8.8 | B+ | 89/100 |
Who is the Fastest Internet Provider in Franklin?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by XFINITY from Comcast. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Franklin
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| WOW! | 1,200 |
| Spectrum | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Franklin. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Franklin Internet Providers
Based on 239 reviews from Michigan internet customers, T-Mobile Home Internet is the best internet service provider for Franklin residents. T-Mobile Home Internet was rated at an average of 4.06 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Michigan, with 3.71 out of 5 stars and 100.0% coverage in Franklin.
At a national level, based on 6585 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Franklin Internet Providers
The table below shows average customer ratings from customers in Franklin, Michigan, and customers throughout the country.
| ISP / Tech Type | Franklin Overall | Michigan Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) | (16) | (342) | View Plans | ||
| AT&T | (0) | (28) | (1051) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| XFINITY | (0) | (117) | (2379) | View Plans | ||
| WOW! | (0) | (17) | (33) | View Plans | ||
| Spectrum | (0) | (52) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Franklin
Based on data reported by Franklin ISPs to the FCC, the fastest speeds in the city are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Franklin. Therefore, the average customer can get up to 2,232 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Franklin Speed | Michigan Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (16) | (342) | View Plans | ||
| XFINITY | (0) | (117) | (2379) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| AT&T | (0) | (28) | (1051) | View Plans | ||
| WOW! | (0) | (17) | (33) | View Plans | ||
| Spectrum | (0) | (52) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Franklin?
Of the providers in Franklin, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Franklin where enough of them have reviewed a provider, otherwise across Michigan or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.13 out of 5 for price, which is higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.61 out of 5.
The table below shows how customers in Franklin, Michigan, and the United States rated the affordability of their internet service.
Rated Affordability in Franklin
| ISP / Tech Type | Franklin Affordability | Michigan Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (16) | (342) | View Plans | ||
| AT&T | (0) | (28) | (1051) | View Plans | ||
| WOW! | (0) | (17) | (33) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| XFINITY | (0) | (117) | (2379) | View Plans | ||
| Spectrum | (0) | (52) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Michigan
Customer Reviews
ISPReports User
Att Fixed Cellular
November 10, 2026 Does not work at all for anything do not get this wifi provider
Anthony Pupa
WOW! Cable
September 07, 2026 20 year customer with good service. A storm knocked out service to entire Detroit region for 3 days. Still out but they say there are no outages reported. 15 neighbors on Facebook say otherwise. Customer service will setup a tech in a few days. It is illogical to say the problem is in our homes and NOT get this looked at now. Time to research new provider.
Michael R
Truestream Fiber
June 08, 2026 We are very satisfied with our internet provider. They have been very easy to work with very help when we had questions at the start of the service. Since then, we have not lost service except for full power outages. The speed of our internet with the volume of devices we have in the house is quite impressive and as is the performance of the various streaming services.
RS
XFINITY Cable
June 05, 2026 Trying to get to talk to a human is practically impossible. There customer service is almost completed farmed out. Then I can't understand them and then they get mad and the whole call is a waste of time. When you first call, you get the computer lady talking to you. She has sometimes disconnected me. It is awful trying to get a human and then it doesn't get fixed. Plus, every month is a different bill.
Aaron M
Visible Cellular
June 01, 2026 I use Visible phone service as a hotspot (4G Cellular) to my other devices, and it works surprisingly well, in-fact it is faster than my parent's internet, which I believe is Starlink. However, the annoying part is the speed is capped, and not as fast as just using the phone itself, but it is still great. (I am on the base $25/mo plan)
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Reviews are independent and unedited. Published after a quick spam check.
Which ISP Should You Choose in Franklin?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklin is T-Mobile Home Internet.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklin is T-Mobile Home Internet.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Franklin, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.