Best Internet Providers in Franklin, NJ
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Franklin, NJ
Franklin has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Franklin.
Ranks compare Franklin with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Franklin, NJ at a Glance
Franklin Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Optimum
Connection
Customer Rating
Fiber
Cable
Planet Networks
Connection
Customer Rating
Fiber
Brightspeed
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
EarthLink
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin ratings may vary and are shown below.
Who is the Best Internet Provider in Franklin, NJ?
Planet Networks is the best internet provider in Franklin based on New Jersey customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Planet Networks had the best reviews at the local, state, and national levels versus all available providers in Franklin, making it a solid recommendation among providers with reviews. Planet Networks is an option for 94.31% of the city.
Which Providers are Available at my Home in Franklin?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Franklin
- Planet Networks - fiber coverage map
- Brightspeed - fiber coverage map
- Optimum - cable coverage map
- Verizon - fixed wireless coverage map
- Optimum - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Brightspeed - dsl coverage map
- Brightspeed - fixed wireless coverage map
How Franklin Compares to Places Its Size
Franklin's report card score is in the top 4% and its connectivity index is in the top 40%.
| Measure | Franklin | Rank among US towns of 1,000 to 9,999 people | Sussex County | New Jersey | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 94.5% | top 30% | 92.3% | 80.8% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 9,507 Mbps | top 1% | 8,954 Mbps | 4,593 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 7.5 | top 14% | 6.4 | 6.4 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | bottom 28% | 2.6 | 2.8 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 8% | bottom 41% | 15% | 17% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 93% | bottom 44% | 97% | 96% | 96% | 515 places at 100% |
| Homes with internet | 89% | top 45% | 95% | 93% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 81% | top 16% | 85% | 81% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 79% | top 36% | 88% | 84% | 81% | 12 places at 100% |
| Median household income | $88,979 | top 29% | $125,737 | $118,198 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 13% | top 43% | 14% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 94.5% of homes in Franklin, against 92.3% across Sussex County and 80.8% across New Jersey. Households in Franklin are smaller than the US average (2.3 people against 2.7); 8% of workers work from home (US 15%); and the median household income is $88,979 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Franklin
Which Fiber Internet Providers are Available in Franklin?
Planet Networks Fiber in Franklin, NJ
Availability:
94.3%
Customer Rating:
(6)
Avg. Download Speed
10,000 Mbps
Planet Networks offers Fiber service to 94.3% of Franklin homes. Across the city, Planet Networks Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Brightspeed Fiber in Franklin, NJ
Availability:
92.6%
Customer Rating:
(31)
Avg. Download Speed
2,000 Mbps
Brightspeed offers Fiber service to 92.6% of Franklin homes. Across the city, Brightspeed Fiber has speeds up to 2,000 Mbps
Optimum Fiber in Franklin, NJ
Availability:
1.4%
Customer Rating:
(55)
Avg. Download Speed
8,000 Mbps
Optimum offers Fiber service to 1.4% of Franklin homes. Across the city, Optimum Fiber has speeds up to 8,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Franklin?
T-Mobile Home Internet Fixed Wireless in Franklin, NJ
Availability:
99.2%
Customer Rating:
(342)
Avg. Download Speed
96 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.2% of Franklin homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 96 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 19 Mbps throughout the city.
EarthLink Fixed Wireless in Franklin, NJ
Availability:
94.0%
Customer Rating:
(4)
Avg. Download Speed
43 Mbps
EarthLink offers Fixed Wireless service to 94.0% of Franklin homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 43 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.2 Mbps throughout the city.
AT&T Fixed Wireless in Franklin, NJ
Availability:
94.0%
Customer Rating:
(205)
Avg. Download Speed
43 Mbps
AT&T offers Fixed Wireless service to 94.0% of Franklin homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 43 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.2 Mbps throughout the city.
Verizon Fixed Wireless in Franklin, NJ
Availability:
91.2%
Customer Rating:
(362)
Avg. Download Speed
266 Mbps
Verizon offers Fixed Wireless service to 91.2% of Franklin homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 266 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city.
Brightspeed Fixed Wireless in Franklin, NJ
Availability:
1.9%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Brightspeed offers Fixed Wireless service to 1.9% of Franklin homes. Across the city, Brightspeed Fixed Wireless has speeds up to 10 Mbps
Which Cable Internet Providers are Available in Franklin?
Optimum Cable in Franklin, NJ
Availability:
99.8%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 99.8% of Franklin homes. Across the city, Optimum Cable has speeds up to 940 Mbps
Which DSL Internet Providers are Available in Franklin?
Brightspeed DSL in Franklin, NJ
Availability:
84.8%
Customer Rating:
(43)
Avg. Download Speed
27 Mbps
Brightspeed offers DSL service to 84.8% of Franklin homes. Across the city, Brightspeed DSL has speeds up to 27 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 2.5 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in Franklin from Brightspeed in terms of customer satisfaction.
Internet in Franklin by Neighborhood and ZIP Code
Franklin has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Franklin
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Franklin
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 07416 | 5,620 | 95.6% | 9,606 Mbps | 7.6 | A- | 55/100 |
How Franklin Compares to Nearby Places
The 10 places nearest to Franklin that have their own pages are all within 7 miles. Among them, Ogdensburg has the most homes with fiber (100.0%) and Stockholm the fewest (45.6%); Franklin has 94.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Franklin (this page) | 5,294 | 94.5% | 9,507 Mbps | 7.5 | A- | 54/100 |
| Vernon | 14,370 | 93.6% | 8,735 Mbps | 6.3 | B+ | 79/100 |
| Sparta | 9,816 | 94.1% | 9,421 Mbps | 6.5 | B+ | 91/100 |
| Hamburg | 8,572 | 81.6% | 7,841 Mbps | 5.7 | B | 75/100 |
| Lafayette | 4,361 | 97.3% | 9,804 Mbps | 7.4 | A- | 72/100 |
| Stockholm | 3,402 | 45.6% | 4,679 Mbps | 4.9 | C+ | 73/100 |
| Ogdensburg | 2,775 | 100.0% | 9,942 Mbps | 7.4 | A | 79/100 |
| Augusta | 1,216 | 93.8% | 9,462 Mbps | 6.9 | A- | 75/100 |
| Upper Mohawk | 954 | 99.1% | 9,915 Mbps | 8.2 | A | 95/100 |
| South Ogdensburg | 793 | 100.0% | 10,000 Mbps | 8.7 | A+ | 93/100 |
| Pellettown | 383 | 100.0% | 10,000 Mbps | 7.1 | A | 76/100 |
Who is the Fastest Internet Provider in Franklin?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Planet Networks should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Franklin
| Planet Networks | 10,000 |
|---|---|
| Optimum | 8,000 |
| Brightspeed | 2,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Franklin. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Franklin Internet Providers
Based on 139 reviews from New Jersey internet customers, Planet Networks is the best internet service provider for Franklin residents. Planet Networks was rated at an average of 4.80 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New Jersey, with 3.79 out of 5 stars and 91.2% coverage in Franklin.
At a national level, based on 2585 national reviews for any of the providers listed above, Planet Networks is rated higher than any other provider, with a rating of 4.83 out of 5.
Local, State, and National Ratings for all Franklin Internet Providers
The table below shows average customer ratings from customers in Franklin, New Jersey, and customers throughout the country.
| ISP / Tech Type | Franklin Overall | New Jersey Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Planet Networks | (0) | (5) | (6) | View Plans | ||
| Verizon | (0) | (89) | (816) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| Optimum | (0) | (37) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Brightspeed | (0) | (0) | (76) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Franklin
Based on data reported by Franklin ISPs to the FCC, the fastest speeds in the city are available through Planet Networks. The company offers speeds up to 10,000 Mbps in Franklin. Therefore, the average customer can get up to 10,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Franklin Speed | New Jersey Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Planet Networks | (0) | (5) | (6) | View Plans | ||
| Verizon | (0) | (89) | (816) | View Plans | ||
| Optimum | (0) | (37) | (279) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Brightspeed | (0) | (0) | (76) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Franklin?
Of the providers in Franklin, customers rate Planet Networks the best for price. Data comes from customers rating their satisfaction with pricing: in Franklin where enough of them have reviewed a provider, otherwise across New Jersey or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Planet Networks is rated 4.20 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 3.50 out of 5.
The table below shows how customers in Franklin, New Jersey, and the United States rated the affordability of their internet service.
Rated Affordability in Franklin
| ISP / Tech Type | Franklin Affordability | New Jersey Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Planet Networks | (0) | (5) |  (6) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Verizon | (0) | (89) | (816) | View Plans | ||
| Optimum | (0) | (37) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Brightspeed | (0) | (0) | (76) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New Jersey
Customer Reviews
Alexander T.
Starlink Satellite
June 16, 2026 Starlink is a satellite internet service from SpaceX that’s great for people in rural or remote areas. It usually gives fast speeds around 100 to 250 Mbps and works well for things like streaming, video calls, and browsing. It does cost more to set up at first, and bad weather can sometimes affect the signal, but overall it’s a solid option if you don’t have access to cable or fiber internet.
A Wanaque, NJ Customer
Optimum Cable
June 06, 2026 Our internet provider does give us consistent service and high speeds. It's Optimum, and I am happy with that aspect of the company. They are also our cable company, and that aspect of the company has changed for the worse. Prices are climbing but we get poorer service. They are closing local stores and pushing cell phone plans on us instead of fixing our issues. So I have a mixed feeling about the company overall, but the internet service has been solid and reliable.
A Jersey City, NJ Customer
Verizon Fiber
June 04, 2026 
A Teaneck, NJ Customer
Verizon Fiber
May 24, 2026 A Elmer, NJ Customer
XFINITY Cable
May 13, 2026 Because Comcast is the only option for internet service unless I want to use a satellite provider, they seem to think they can get away with charging what they link. They refuse to allow existing customers to take advantage of new customer pricing. Their upload speeds are terrible, much slower than download speeds. If I had a viable alternative I would switch but unfortunately I am stuck with them.
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Which ISP Should You Choose in Franklin?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklin is Planet Networks.
- The fastest internet provider should be Planet Networks. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklin is Planet Networks.
- Viasat, Optimum, and HughesNet has the broadest coverage in Franklin, available to 99.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.