Best Internet Providers in Gatlinburg, TN
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Gatlinburg, TN
Gatlinburg has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Gatlinburg.
Ranks compare Gatlinburg with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Gatlinburg, TN at a Glance
Gatlinburg Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
XFINITY
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Gatlinburg ratings may vary and are shown below.
Who is the Best Internet Provider in Gatlinburg, TN?
T-Mobile Home Internet is the best internet provider in Gatlinburg based on Tennessee customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Gatlinburg, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 93.74% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Gatlinburg?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Gatlinburg
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Spectrum - cable coverage map
- XFINITY - cable coverage map
- Spectrum - fiber coverage map
- XFINITY - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
How Gatlinburg Compares to Places Its Size
Gatlinburg's report card score is in the top 42% and its connectivity index is in the top 50%.
| Measure | Gatlinburg | Rank among US towns of 1,000 to 9,999 people | Sevier County | Tennessee | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 54.4% | bottom 37% | 76.1% | 84.4% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 2,520 Mbps | top 25% | 4,849 Mbps | 5,177 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 6.2 | top 35% | 7.8 | 7.3 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | top 33% | 2.5 | 2.5 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 6% | bottom 26% | 8% | 13% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 95% | top 38% | 95% | 95% | 96% | 515 places at 100% |
| Homes with internet | 86% | bottom 38% | 87% | 90% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 68% | top 46% | 68% | 74% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 68% | bottom 29% | 72% | 76% | 81% | 12 places at 100% |
| Median household income | $65,157 | bottom 34% | $67,553 | $79,063 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 17% | top 12% | 13% | 15% | 16% | University Park, PA (95%) |
Fiber reaches 54.4% of homes in Gatlinburg, against 76.1% across Sevier County and 84.4% across Tennessee. Households in Gatlinburg are smaller than the US average (2.6 people against 2.7); 6% of workers work from home (US 15%); and the median household income is $65,157 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Gatlinburg
Which Fiber Internet Providers are Available in Gatlinburg?
EarthLink Fiber in Gatlinburg, TN
Availability:
31.1%
Customer Rating:
(6)
Avg. Download Speed
4,698 Mbps
EarthLink offers Fiber service to 31.1% of Gatlinburg homes. Across the city, EarthLink Fiber has speeds up to 4,698 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Gatlinburg from EarthLink in terms of customer satisfaction.
AT&T Fiber in Gatlinburg, TN
Availability:
31.1%
Customer Rating:
(542)
Avg. Download Speed
4,698 Mbps
AT&T offers Fiber service to 31.1% of Gatlinburg homes. Across the city, AT&T Fiber has speeds up to 4,698 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Gatlinburg from AT&T in terms of customer satisfaction.
Spectrum Fiber in Gatlinburg, TN
Availability:
25.6%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 25.6% of Gatlinburg homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
XFINITY Fiber in Gatlinburg, TN
Availability:
10.8%
Customer Rating:
(300)
Avg. Download Speed
1,982 Mbps
XFINITY from Comcast offers Fiber service to 10.8% of Gatlinburg homes. Across the city, XFINITY Fiber has speeds up to 1,982 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 245 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Gatlinburg from XFINITY in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Gatlinburg?
T-Mobile Home Internet Fixed Wireless in Gatlinburg, TN
Availability:
93.7%
Customer Rating:
(342)
Avg. Download Speed
66 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 93.7% of Gatlinburg homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 66 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
Verizon Fixed Wireless in Gatlinburg, TN
Availability:
92.6%
Customer Rating:
(362)
Avg. Download Speed
215 Mbps
Verizon offers Fixed Wireless service to 92.6% of Gatlinburg homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 215 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the city.
EarthLink Fixed Wireless in Gatlinburg, TN
Availability:
61.9%
Customer Rating:
(4)
Avg. Download Speed
29 Mbps
EarthLink offers Fixed Wireless service to 61.9% of Gatlinburg homes. Across the city, EarthLink Fixed Wireless has speeds up to 29 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.9 Mbps throughout the city.
AT&T Fixed Wireless in Gatlinburg, TN
Availability:
61.9%
Customer Rating:
(205)
Avg. Download Speed
29 Mbps
AT&T offers Fixed Wireless service to 61.9% of Gatlinburg homes. Across the city, AT&T Fixed Wireless has speeds up to 29 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.9 Mbps throughout the city.
Which Cable Internet Providers are Available in Gatlinburg?
Spectrum Cable in Gatlinburg, TN
Availability:
79.6%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 79.6% of Gatlinburg homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
XFINITY Cable in Gatlinburg, TN
Availability:
39.0%
Customer Rating:
(2077)
Avg. Download Speed
1,834 Mbps
XFINITY from Comcast offers Cable service to 39.0% of Gatlinburg homes. Across the city, XFINITY Cable has speeds up to 1,834 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 205 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Gatlinburg from XFINITY in terms of customer satisfaction.
Which DSL Internet Providers are Available in Gatlinburg?
EarthLink DSL in Gatlinburg, TN
Availability:
42.4%
Customer Rating:
(5)
Avg. Download Speed
12 Mbps
EarthLink offers DSL service to 42.4% of Gatlinburg homes. Across the city, EarthLink DSL has speeds up to 12 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 1.6 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Gatlinburg from EarthLink in terms of customer satisfaction.
AT&T DSL in Gatlinburg, TN
Availability:
42.4%
Customer Rating:
(304)
Avg. Download Speed
12 Mbps
AT&T offers DSL service to 42.4% of Gatlinburg homes. Across the city, AT&T DSL has speeds up to 12 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 1.6 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Gatlinburg from AT&T in terms of customer satisfaction.
Internet in Gatlinburg by Neighborhood and ZIP Code
Gatlinburg has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Gatlinburg
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Gatlinburg
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 37738 | 4,950 | 54.1% | 2,522 Mbps | 6.2 | B- | 47/100 |
How Gatlinburg Compares to Nearby Places
The 10 places nearest to Gatlinburg that have their own pages are all within 17 miles. Among them, Cosby has the most homes with fiber (98.5%) and Townsend the fewest (0.8%); Gatlinburg has 54.4%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Gatlinburg (this page) | 4,859 | 54.4% | 2,520 Mbps | 6.2 | B- | 48/100 |
| Sevierville | 51,782 | 70.0% | 3,371 Mbps | 7.5 | B | 43/100 |
| Pigeon Forge | 8,910 | 42.6% | 2,010 Mbps | 6.5 | B- | 33/100 |
| Cosby | 5,632 | 98.5% | 1,148 Mbps | 5.1 | B- | 27/100 |
| Townsend | 2,702 | 0.8% | 1,528 Mbps | 5.5 | C- | 35/100 |
| Rocky Grove | 831 | 99.4% | 1,247 Mbps | 6.7 | B+ | 39/100 |
| Pittman Center | 524 | 50.0% | 1,660 Mbps | 5.5 | C | 39/100 |
| Catons Grove | 372 | 100.0% | 1,161 Mbps | 6 | B | 29/100 |
| Sandy Ridge | 305 | 100.0% | 7,682 Mbps | 7.5 | A | 29/100 |
| Wear Valley | 191 | 99.0% | 2,175 Mbps | 6 | B+ | 45/100 |
| Park Settlement | 106 | 33.0% | 1,209 Mbps | 3.7 | C- | 35/100 |
Who is the Fastest Internet Provider in Gatlinburg?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Gatlinburg
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Spectrum | 1,000 |
| Verizon | 300 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Gatlinburg. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Gatlinburg Internet Providers
Based on 174 reviews from Tennessee internet customers, T-Mobile Home Internet is the best internet service provider for Gatlinburg residents. T-Mobile Home Internet was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Tennessee, with 4.00 out of 5 stars and 92.6% coverage in Gatlinburg.
At a national level, based on 6552 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Gatlinburg Internet Providers
The table below shows average customer ratings from customers in Gatlinburg, Tennessee, and customers throughout the country.
| ISP / Tech Type | Gatlinburg Overall | Tennessee Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) |  (6) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Spectrum | (0) | (39) | (1949) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| XFINITY | (0) | (84) | (2379) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Gatlinburg
Based on data reported by Gatlinburg ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Gatlinburg. Therefore, the average customer can get up to 1,851 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Gatlinburg Speed | Tennessee Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| XFINITY | (0) | (84) | (2379) | View Plans | ||
| Spectrum | (0) | (39) | (1949) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in Gatlinburg?
Of the providers in Gatlinburg, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Gatlinburg where enough of them have reviewed a provider, otherwise across Tennessee or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.33 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 4.11 out of 5.
The table below shows how customers in Gatlinburg, Tennessee, and the United States rated the affordability of their internet service.
Rated Affordability in Gatlinburg
| ISP / Tech Type | Gatlinburg Affordability | Tennessee Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| Spectrum | (0) | (39) | (1949) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (0) | (84) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Tennessee
Customer Reviews
ISPReports User
TVEC Connect Fiber
November 03, 2026 Brian G
HolstonConnect Fiber
October 11, 2026 I pay for the medium service and I expect faster speeds but I'm getting a whole lot of latency when I try to watch FB or Youtube videos. And it's consistent. Might be time for a change.
Earl
Trilight Fiber
September 28, 2026 Trilight internet is excellent. If you ever have an issue a real person answers the phone at Tech Support. They work diligently to solve your problem and if it requires a service call they make the appointment right then. The service technicians, are competent and solve any problems quickly.
Duane M
EPB Power Fiber
September 25, 2026 glitchy and lacks the power that EPB promised
Bill O
KUB Fiber
August 28, 2026 I have had KUB fiber for a little over a year. I live up in the mountains and could not get fiber from another vendor. One major national vendor said they would connect me, but it would cost $6000 because my house is surrounded by concrete patios and a driveway they would have to drill under. So, I ended up going with Starlink. Starlink was OK, but because I live in a forest, sometime getting a good view of the sky was a problem. Then, finally, KUB offered fiber to my area. They connected me for free, even with the obstacles. The service has been great, with almost no interruptions (there have been rare short scheduled maintenance periods), and the speed is 5 to 10 times faster than Starlink at about half the price. On rare occasions I've had tech questions (I run my my own router, mailserver, and nameservice) , support has been great.
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Which ISP Should You Choose in Gatlinburg?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Gatlinburg is T-Mobile Home Internet.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Gatlinburg is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Gatlinburg, available to 93.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.