Best Internet Providers in Gem, ID
All 3 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Gem, ID
Gem has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Gem.
Ranks compare Gem with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Gem, ID at a Glance
Gem Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Optimum
Connection
Customer Rating
Cable
Ziply
Connection
Customer Rating
Fiber
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Gem ratings may vary and are shown below.
Who is the Best Internet Provider in Gem, ID?
Ziply is the highest-rated internet provider in Gem based on 5 Idaho customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-833-875-1348
Which Providers are Available at my Home in Gem?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Gem
How Gem Compares to Places Its Size
Gem's report card score is in the top 47% and its connectivity index is in the top 35%.
| Measure | Gem | Rank among US places under 1,000 people | Shoshone County | Idaho | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 58.7% | bottom 44% | 84.3% | 57.4% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 3,837 Mbps | top 9% | 5,252 Mbps | 3,168 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 3.2 | bottom 34% | 4 | 7.7 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.2 | bottom 24% | 2.4 | 2.8 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 8% | bottom 48% | 9% | 14% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 100% | top 1% | 91% | 97% | 96% | Tied with 1,493 other places at 100% |
| Homes with internet | 100% | top 1% | 88% | 92% | 91% | Tied with 369 other places at 100% |
| Homes on fiber, cable or DSL | 59% | top 47% | 63% | 73% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 88% | top 8% | 73% | 85% | 81% | 72 places at 100% |
| Median household income | $39,153 | bottom 5% | $55,930 | $84,595 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 7% | bottom 15% | 10% | 18% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 58.7% of homes in Gem, against 84.3% across Shoshone County and 57.4% across Idaho. Households in Gem are smaller than the US average (2.2 people against 2.7); 8% of workers work from home (US 15%); and the median household income is $39,153 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Gem
Which Fiber Internet Providers are Available in Gem?
Ziply Fiber in Gem, ID
Availability:
58.7%
Customer Rating:
(60)
Avg. Download Speed
6,000 Mbps
Ziply offers Fiber service to 58.7% of Gem homes. Across the city, Ziply Fiber has speeds up to 6,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Gem?
T-Mobile Home Internet Fixed Wireless in Gem, ID
Availability:
58.7%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 58.7% of Gem homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Gem?
Optimum Cable in Gem, ID
Availability:
96.7%
Customer Rating:
(223)
Avg. Download Speed
500 Mbps
Optimum offers Cable service to 96.7% of Gem homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 500 Mbps
Which DSL Internet Providers are Available in Gem?
Ziply DSL in Gem, ID
Availability:
96.7%
Customer Rating:
(11)
Avg. Download Speed
22 Mbps
Ziply offers DSL service to 96.7% of Gem homes. Across the city, Ziply DSL has speeds up to 22 Mbps, with speeds from 10 Mpbs up to 45 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.7 Mbps throughout the city. Ziply DSL is rated higher than other types of internet service available in Gem from Ziply in terms of customer satisfaction.
Internet in Gem by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Gem
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Gem
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Gem Compares to Nearby Places
The 10 places nearest to Gem that have their own pages are all within 14 miles. Among them, Kellogg has the most homes with fiber (96.8%) and Osburn the fewest (80.2%); Gem has 58.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Gem (this page) | 92 | 58.7% | 3,837 Mbps | 3.2 | C | 48/100 |
| Kellogg | 2,518 | 96.8% | 5,850 Mbps | 4.8 | B | 48/100 |
| Osburn | 2,061 | 80.2% | 4,923 Mbps | 3.1 | C+ | 41/100 |
| Wallace | 1,414 | 90.7% | 5,832 Mbps | 2.9 | B- | 50/100 |
| Silverton | 703 | 86.9% | 5,280 Mbps | 2.7 | C+ | 68/100 |
| Mullan | 693 | 83.5% | 5,052 Mbps | 5.1 | B- | 46/100 |
| Wardner | 426 | 95.5% | 5,885 Mbps | 4.6 | B | 51/100 |
| Delta | 73 | 72.6% | 6,000 Mbps | 4 | C+ | 24/100 |
| Murray | 70 | 0.0% | 25 Mbps | 0 | F | 7/100 |
| Woodland Park | 59 | 25.4% | 2,150 Mbps | 3.2 | C- | 53/100 |
| Prichard | 28 | 0.0% | 25 Mbps | 0 | F | 7/100 |
Who is the Fastest Internet Provider in Gem?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Ziply.
Data Reported to FCC by ISPs: Average Maximum Available in Gem
| Ziply | 6,000 |
|---|---|
| Optimum | 500 |
| Viasat | 100 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Gem. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Gem Internet Providers
Based on 5 reviews from Idaho internet customers, Ziply is the best internet service provider for Gem residents. Ziply was rated at an average of 3.20 out of 5 in our report for overall customer satisfaction.
At a national level, based on 693 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Gem Internet Providers
The table below shows average customer ratings from customers in Gem, Idaho, and customers throughout the country.
| ISP / Tech Type | Gem Overall | Idaho Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Ziply | (1) | (5) | (72) | View Plans | ||
| HughesNet |  (0) | (0) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| Optimum | (0) | (0) | (279) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Gem
Based on data reported by Gem ISPs to the FCC, the fastest speeds in the city are available through Ziply. The company offers speeds up to 6,000 Mbps in Gem. Therefore, the average customer can get up to 3,657 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Ziply. This indicates Ziply reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Gem Speed | Idaho Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Ziply | (1) | (5) | (72) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| Optimum | (0) | (0) |  (279) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Gem?
Of the providers in Gem, customers rate Ziply the best for price. Data comes from customers rating their satisfaction with pricing: in Gem where enough of them have reviewed a provider, otherwise across Idaho or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Ziply is rated 2.60 out of 5 for price, which is much lower than the average across all internet providers in the country.
The table below shows how customers in Gem, Idaho, and the United States rated the affordability of their internet service.
Rated Affordability in Gem
| ISP / Tech Type | Gem Affordability | Idaho Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Ziply |  (1) | (5) | (72) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| Optimum | (0) | (0) | (279) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Idaho
Customer Reviews
ISPReports User
TDS Fiber
October 31, 2026 CUSTOMER SERVICE...? On hold for 30 mins and get 1 person. Placed on hold to transfer, another 30 mins and I hung up. WORTHLESS!!!
Mary Ann M.
Inland Cellular
October 14, 2026 I have ICell Service poles on my property, and do not pay for Cell or Internet Service... I do not use it for TV, I have DISH, for that. Sometimes it is pretty good, most of the time it is very sporatic, cuts me off during phone conversations, quite often. Cannot get on or stay on internet, very slow a lot of the time. I do not use it for TV or gaming, most of mine is research, business calls, documents that need to be sent. Often who I send e-mails to, they do not receive them or receive them days later. Download this am 56.7 Mbps & Upload 4.6 Mbps
Robert
Fybercom Fixed Wireless
July 11, 2026 This used to be a good company. Started to have buffering issues on all devices. Took 10 days to get a tech out. Installed new modems. Problem still there. Call tech support who indicated it is a problem with one of their towers and that it affects numerous customers. Asked if the Engineers communicate with tech support and apparently they do not. They want me to change to fyber and asked why they don't communicate with the affected customers who are waiting for issue in the tower to be corrected, especially if they can identify each customer that it is affecting. The time it takes to get a service tech in to change the modem, rather than being honest that something else exists is not a good model plan to show support for the customers. Being down without your internet which supplies TVS, Security Systems and other devices while still paying the bill is highway robbery especially at the prices we are being charged.
An Idaho Customer
Quantum Fiber
May 14, 2026 I have overall been very happy with our internet service as far as speed and pricing. Unfortunately, customer service does seem to be lacking. In the past when we’ve had issues with our internet service, we haven’t been able to get ahold of someone for hours, and when we can, they’re not able to help. But me and my spouse both work from home, and the speed and capabilities of fiber have been really good. It can keep up with all of our devices really well.
A Filer, ID Customer
TruLeap Technologies Fiber
April 03, 2026 Great local provider, best speed around by far. Upload and download speeds are the same. Very low latency. Quick to respond and take care of issues.
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Which ISP Should You Choose in Gem?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Gem is Ziply.
- The fastest internet provider should be Ziply. Considering speed for the money and reliability in speeds, Ziply may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Gem is Ziply.
- Ziply, Viasat, Optimum, and HughesNet has the broadest coverage in Gem, available to 96.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.