Best Internet Providers in Helotes, TX
All 10 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Helotes, TX
Helotes has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Helotes.
Ranks compare Helotes with the 1,383 US suburban and regional cities (25,000 to 49,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Helotes, TX at a Glance
Helotes Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Helotes ratings may vary and are shown below.
Who is the Best Internet Provider in Helotes, TX?
T-Mobile Home Internet is the best internet provider in Helotes based on Texas customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Helotes, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 96.05% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Helotes?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Helotes
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Google Fiber - fiber coverage map
- Spectrum - cable coverage map
- Verizon - fixed wireless coverage map
- Hotwire Communications - fiber coverage map
- VTX1 Companies - fixed wireless coverage map
- Spectrum - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Astound Broadband - cable coverage map
- Hill Country Broadband - fixed wireless coverage map
How Helotes Compares to Places Its Size
Helotes's report card score is in the top 21% and its connectivity index is in the top 4%.
| Measure | Helotes | Rank among US suburban and regional cities (25,000 to 49,999 people) | Bexar County | Texas | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 83.0% | bottom 50% | 93.2% | 82.8% | 71.5% | 25 places at 100.0% |
| Average top speed | 4,495 Mbps | top 29% | 5,129 Mbps | 4,265 Mbps | 3,486 Mbps | Hixson, TN (25,000 Mbps) |
| Providers at a typical address | 9 | top 12% | 9.2 | 8.1 | 7.1 | San Lorenzo, CA (13) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 3.0 | top 15% | 2.9 | 2.8 | 2.7 | Kiryas Joel, NY (5.1) |
| Workers who work from home | 21% | top 20% | 15% | 15% | 15% | Venice, CA (47%) |
| Homes with a computer, tablet or phone | 99% | top 2% | 97% | 96% | 96% | 16 places at 100% |
| Homes with internet | 97% | top 5% | 93% | 92% | 91% | 13 places at 99% |
| Homes on fiber, cable or DSL | 88% | top 9% | 78% | 74% | 76% | Burke, VA and Colleyville, TX and 3 more (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 95% | top 3% | 81% | 80% | 81% | University Park, TX (99%) |
| Median household income | $134,517 | top 17% | $86,480 | $92,311 | $93,246 | Scarsdale, NY ($244,191) |
| Residents in school (6th grade to college) | 21% | top 6% | 18% | 17% | 16% | Rexburg, ID (71%) |
Fiber reaches 83.0% of homes in Helotes, against 93.2% across Bexar County and 82.8% across Texas. Households in Helotes are larger than the US average (3.0 people against 2.7); 21% of workers work from home (US 15%); and the median household income is $134,517 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Helotes
Which Fiber Internet Providers are Available in Helotes?
EarthLink Fiber in Helotes, TX
Availability:
78.7%
Customer Rating:
(6)
Avg. Download Speed
4,554 Mbps
EarthLink offers Fiber service to 78.7% of Helotes homes. Across the city, EarthLink Fiber has speeds up to 4,554 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Helotes from EarthLink in terms of customer satisfaction.
AT&T Fiber in Helotes, TX
Availability:
78.7%
Customer Rating:
(542)
Avg. Download Speed
4,554 Mbps
AT&T offers Fiber service to 78.7% of Helotes homes. Across the city, AT&T Fiber has speeds up to 4,554 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Helotes from AT&T in terms of customer satisfaction.
Spectrum Fiber in Helotes, TX
Availability:
16.4%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 16.4% of Helotes homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Google Fiber in Helotes, TX
Availability:
14.3%
Customer Rating:
(105)
Avg. Download Speed
8,000 Mbps
Google Fiber offers Fiber service to 14.3% of Helotes homes. Across the city, Google Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Hotwire Communications Fiber in Helotes, TX
Availability:
5.8%
Customer Rating:
(11)
Avg. Download Speed
4,694 Mbps
Hotwire Communications offers Fiber service to 5.8% of Helotes homes. Across the city, Hotwire Communications Fiber is the only type of service available from the company, with speeds up to 4,694 Mbps, with speeds from 2,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Hotwire Communications Fiber.
Which Fixed Wireless and LTE Internet Providers are Available in Helotes?
Verizon Fixed Wireless in Helotes, TX
Availability:
98.9%
Customer Rating:
(362)
Avg. Download Speed
297 Mbps
Verizon offers Fixed Wireless service to 98.9% of Helotes homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 297 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 20 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Helotes, TX
Availability:
96.0%
Customer Rating:
(342)
Avg. Download Speed
42 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 96.0% of Helotes homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.9 Mbps throughout the city.
EarthLink Fixed Wireless in Helotes, TX
Availability:
78.8%
Customer Rating:
(4)
Avg. Download Speed
46 Mbps
EarthLink offers Fixed Wireless service to 78.8% of Helotes homes. Across the city, EarthLink Fixed Wireless has speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.7 Mbps throughout the city.
AT&T Fixed Wireless in Helotes, TX
Availability:
78.8%
Customer Rating:
(205)
Avg. Download Speed
46 Mbps
AT&T offers Fixed Wireless service to 78.8% of Helotes homes. Across the city, AT&T Fixed Wireless has speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.7 Mbps throughout the city.
VTX1 Companies Fixed Wireless in Helotes, TX
Availability:
62.5%
Customer Rating:
(0)
Avg. Download Speed
264 Mbps
VTX1 Companies offers Fixed Wireless service to 62.5% of Helotes homes. Across the city, VTX1 Companies Fixed Wireless is the only type of service available from the company, with speeds up to 264 Mbps, with speeds from 100 Mpbs up to 400 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 50, with an average of 43 Mbps throughout the city.
Hill Country Broadband Fixed Wireless in Helotes, TX
Availability:
7.8%
Customer Rating:
(0)
Avg. Download Speed
40 Mbps
Hill Country Broadband offers Fixed Wireless service to 7.8% of Helotes homes. Across the city, Hill Country Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps
Which Cable Internet Providers are Available in Helotes?
Spectrum Cable in Helotes, TX
Availability:
97.9%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 97.9% of Helotes homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Astound Broadband Cable in Helotes, TX
Availability:
2.3%
Customer Rating:
(97)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 2.3% of Helotes homes. Across the city, Astound Broadband Cable is the only type of service available from the company, with speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in Helotes?
EarthLink DSL in Helotes, TX
Availability:
90.4%
Customer Rating:
(5)
Avg. Download Speed
71 Mbps
EarthLink offers DSL service to 90.4% of Helotes homes. Across the city, EarthLink DSL has speeds up to 71 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Helotes from EarthLink in terms of customer satisfaction.
AT&T DSL in Helotes, TX
Availability:
90.4%
Customer Rating:
(304)
Avg. Download Speed
71 Mbps
AT&T offers DSL service to 90.4% of Helotes homes. Across the city, AT&T DSL has speeds up to 71 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Helotes from AT&T in terms of customer satisfaction.
Internet in Helotes by Neighborhood and ZIP Code
Helotes has 1 neighborhood and 1 ZIP code with their own pages. Each row links to that place’s page.
Neighborhoods in Helotes
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Sonoma Ranch | 4,646 | 96.2% | 5,019 Mbps | 8.5 | A- | 95/100 |
ZIP codes in Helotes
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 78023 | 30,020 | 81.6% | 4,393 Mbps | 8.9 | B+ | 93/100 |
How Helotes Compares to Nearby Places
The 10 places nearest to Helotes that have their own pages are all within 12 miles. Among them, Castle Hills has the most homes with fiber (100.0%) and Rio Medina the fewest (59.1%); Helotes has 83.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Helotes (this page) | 30,786 | 83.0% | 4,495 Mbps | 9 | A- | 92/100 |
| San Antonio metro area | 2,558,143 | 90.2% | 4,699 Mbps | 9 | A- | 76/100 |
| Leon Valley | 14,200 | 99.3% | 7,628 Mbps | 9.3 | A | 39/100 |
| Fair Oaks Ranch | 14,139 | 89.3% | 4,627 Mbps | 10.3 | A- | 95/100 |
| Shavano Park | 4,074 | 69.8% | 2,178 Mbps | 8.3 | B | 75/100 |
| Castle Hills | 3,978 | 100.0% | 4,959 Mbps | 8.8 | A | 72/100 |
| Rio Medina | 2,830 | 59.1% | 1,849 Mbps | 6.5 | B- | 59/100 |
| Balcones Heights | 2,746 | 99.2% | 3,523 Mbps | 7 | A- | 37/100 |
| San Geronimo | 2,608 | 82.1% | 2,763 Mbps | 6.8 | B | 83/100 |
| Grey Forest | 2,314 | 76.6% | 4,063 Mbps | 10.9 | B+ | 89/100 |
| Hill Country Village | 942 | 53.1% | 2,648 Mbps | 7.8 | B | 73/100 |
Who is the Fastest Internet Provider in Helotes?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Helotes
| Google Fiber | 8,000 |
|---|---|
| Hotwire Communications | 8,000 |
| AT&T | 5,000 |
| EarthLink | 5,000 |
| Astound Broadband | 1,500 |
| Spectrum | 1,000 |
| VTX1 Companies | 400 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| Hill Country Broadband | 40 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Helotes. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Helotes Internet Providers
Based on 458 reviews from Texas internet customers, T-Mobile Home Internet is the best internet service provider for Helotes residents. T-Mobile Home Internet was rated at an average of 3.97 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Texas, with 3.94 out of 5 stars and 98.9% coverage in Helotes.
At a national level, based on 4415 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Helotes Internet Providers
The table below shows average customer ratings from customers in Helotes, Texas, and customers throughout the country.
| ISP / Tech Type | Helotes Overall | Texas Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Astound Broadband | (0) | (14) | (122) | View Plans | ||
| GFiber | (0) | (15) | (105) | View Plans | ||
| T-Mobile Home Internet | (0) | (29) | (342) | View Plans | ||
| Verizon | (0) | (16) | (816) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (184) | (1051) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Spectrum | (0) | (199) | (1949) | View Plans | ||
| HughesNet | (0) |  (4) |  (25) | View Plans | ||
| Hotwire Communications | (0) | (0) | (15) | View Plans | ||
| Hill Country Broadband | (0) | (0) | (0) | View Plans | ||
| VTX1 Companies | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Helotes
Based on data reported by Helotes ISPs to the FCC, the fastest speeds in the city are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Helotes. Therefore, the average customer can get up to 3,623 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Helotes Speed | Texas Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| GFiber | (0) |  (15) | (105) | View Plans | ||
| Astound Broadband | (0) | (14) | (122) | View Plans | ||
| T-Mobile Home Internet | (0) | (29) | (342) | View Plans | ||
| Verizon | (0) | (16) | (816) | View Plans | ||
| AT&T | (0) | (184) | (1051) | View Plans | ||
| Spectrum | (0) | (199) | (1949) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| Hotwire Communications | (0) | (0) | (15) | View Plans | ||
| Hill Country Broadband | (0) | (0) | (0) | View Plans | ||
| VTX1 Companies | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Helotes?
Of the providers in Helotes, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Helotes where enough of them have reviewed a provider, otherwise across Texas or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.97 out of 5 for price, which is similar to the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.88 out of 5.
The table below shows how customers in Helotes, Texas, and the United States rated the affordability of their internet service.
Rated Affordability in Helotes
| ISP / Tech Type | Helotes Affordability | Texas Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (29) | (342) | View Plans | ||
| Astound Broadband | (0) | (14) | (122) | View Plans | ||
| GFiber | (0) | (15) | (105) | View Plans | ||
| Verizon | (0) | (16) | (816) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (184) | (1051) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| Spectrum | (0) | (199) | (1949) | View Plans | ||
| Hotwire Communications | (0) | (0) | (15) | View Plans | ||
| Hill Country Broadband | (0) | (0) | (0) | View Plans | ||
| VTX1 Companies | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Texas
Customer Reviews
Mike M
Spectrum Cable
November 10, 2026 Frequent outages for extended periods of time. Bastrop, Texas is not serviced well.
Evelyn O.
Optimum Cable
November 05, 2026 It's not the best in the world and they are way too high.
ISPReports User
Peoples Fiber
October 26, 2026 great service and great customer service
Glen M
Brazos Communications Fiber
October 06, 2026 Great
Paul West
Nortex Communications Fiber
October 06, 2026 Rate your provider
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Which ISP Should You Choose in Helotes?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Helotes is T-Mobile Home Internet.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Helotes is T-Mobile Home Internet.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Helotes, available to 99.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.